Android :: MS Exchange Error - Does Not Work Outside Company Domain?
Jul 9, 2010
I have Nexus One (Froyo). After a lot of struggle I set up the Email App for MS Exchange. It works fine until I am in Company WiFi zone (company domain). Once I switch to another WiFi zone (@ Home), it stops working and throws an error something like 'no server connection'. Can somebody please help me out resolving this problem?
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May 25, 2010
I have an HTC Incredible - all set up for the past two weeks without any issues with Microsoft Exchange and company email. All of a sudden, nothing is working. My yahoo account works - I can send and receive with out a problem. I just can't receive. I can send email from the droid (company email) back to my Microsoft Exchange account without any issues. Something isn't in sync. I have tried pulling the battery and trying to resync.
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May 3, 2010
I searched the Activesync threads and haven't found this issue, hopefully someone can help me out. I have Activesync working fine, able to receive and send emails, have all of my contacts and calendar items. Works flawlessly, other than the Company Directory. When I search for someone in the Global Address List using the Online Directories and then Company Directory I get the person, their email, Company and Title but no phone numbers. I have used a couple of iPhones and they return all the info and accessing the OMA page and searching returns all the info. Any thoughts? I looked at the logs on the OMA sever (also our OWA server) and show no errors in the Event viewer or the IIS logs and VZW was completely useless.
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Sep 7, 2010
Has anyone figured out how to access your MS Exchange company directory on the Epic? My co-worker who has an Evo is able to when he goes to compose a new message, he has the option to search the company directory. But I do not on the Epic.
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Mar 29, 2010
I've done a bit of searching to find out whether or not any current Android phone from any US carrier (Verizon, AT&T, Sprint, or T-Mobile) can natively pull in mail, contacts, and calendar events from an exchange server. my head is spinning, doesn't seem like anyone has a clear cut answer. some things work some don't.It seems the consensus is:email - yes but no subfolders contacts - yes? calendar - sometimes Is this list accurate or am i way off base? My issue is that I need to find out if we can allow users at the office buy Android phones, the stipulation is that mail, contacts, and calendar events must sync with Exchange 2007. needs to be done natively. Can any US Andoid-based phone do this? If Yes, what US phone or Android version will do these things? There was this post but no one replied:Android 2.x - Realistic Exchange Support?
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Sep 15, 2010
I have ran into a couple of my users having problems syncing their Outlook contacts via Exchange 2007 ActiveSync once their number reaches into the thousands. When I reduce the number of contacts in their mailbox down, synchronization resumes. Does anyone know of a limit that android has on contact synchronization? I've seen this on both the Droid X and Incredible.
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Jun 10, 2010
At work, I have direct access to the Exchange server which I can synchronize with my HTC Android 2.1 without problems. At home I only have access to the Outlook Web Access webmail (which I can't access at work). Can I disable Exchange synchronization when I'm not connected to a certain WLAN? Also, as a bonus, would it be able for the Android to synchronize with the Outlook Web Access (like Evolution does in Ubuntu)?
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Sep 30, 2010
Just updated to 2.2 froyo on an O2 Desire.Everything went smoothly except that my exchange is no longer syncing.I tried removing the account and adding it again but to no avail.Anybody identified the exact problem?I've tried everything.
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Aug 31, 2009
I'm wondering if anyone else is having problems syncing with Exchange 2007 (via wifi)? I connect with our exchange server and can send e-mails, but the contacts/email/calendar sync result in a "Exchange sync error: Sync protocol error".I noticed people were having problems with Exchange 2003 and SSL, but we do not have ssl turned on at the moment.
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May 6, 2010
I've been having an Exchange sync error but don't how to find more dettails of the actual error, was working fine until yesterday and am told nothing has changwed on the serverside.the error I get is "Sync protocol error".Has anyone seen this before?
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Jun 7, 2010
I get this error whenever I try to manually refresh my Exchange email account. I noticed I hadn't received any emails all weekend, which was odd. I booted up my iPhone, and there were 7 new emails. My Evo (which has all my previous emails in it) doesn't show these. I was not connected to WiFi (we aren't allowed to have it at my work) when I initially setup the account, and I've since tried through my home WiFi and through 3G.
Sync Schedule set to: As items arrive Under Accounts & Sync: Exchange ActiveSync is enabled.
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Nov 13, 2009
I set my exchange email up and the only way I can receive messages is to refresh the mailbox.I have it automatically checking for e-mails. What can I do to fix this?
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Jun 17, 2010
I installed b-folders (a password manager) and it allows for a wireless sync between the DI and desktop, so i connected to the wireless network at work for the first time for the sync.Everything went well, except I stopped getting push mail from Exchange.I remembered a thread about Exchange not syncing over a wireless connection, so I turned off the wireless.My other e-mail accounts work fine, as do syncing calendar and contacts for exchange (both ways).I can send mail from the DI on the Exchange account, but I get no mail on the phone from the Exchange account.I have removed the battery, resaved the account information for the Exchange account, but still no mail received on the phone.I am at my wits end trying to figure this out.the problem seems only to effect incoming mail from the Exchange server on the phone, all the other info from the server comes through fine (even 5 minute alarms for upcoming appointments).Any ideas from the cloud?
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Jul 1, 2010
I am porting over from a blackberry and i used to use something called Blackberry email redirector. Which would actually forward the emails to me, as long as redirector was running on the desktop.
Since I dont have access to outlook exchange via wireless phone (i'm in tech support, but dont have exchange access from anything other than my desk).
Is there an app, or program, that will forward emails from my outlook inbox at work and forward to my D-Inc? Something like a blackberry redirector but for the D-Inc without having to use exchange?
I tried to do a forward rule in outlook at work to forward any email sent to me to my yahoo account, but for some reason the rule is not working and not forwarding to me.
Does anyone have any ideas on how to get work email, without using exchange, any app or something like that ? that can send duplicates to my phone, and will allow me to respond with my work address?
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Nov 26, 2009
I use webview to address the url link, but I want to know how to get the url's domain name? such as when I link to http://www.yahoo.com, then I can get the "yahoo" domain name, so how to do that?
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Jul 31, 2009
I've bought a HTC Magic, and when I setup the exchange account of my company it give the error "Failed to create the account. Please try again later".Has I don't have solution for it I need an application to sync Exchange e-mail, can anyone tell me the better free application to install.
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Jan 21, 2010
I've been reading the forums for a bit but I haven't found an answer yet...
I got with our Exchange administrator today to setup my phone using ActiveSync. We just recently started supporting devices that use ActiveSync. To my knowledge the only type of phone we have successfully used with ActiveSync is a Palm Pre.
I go into AvtiveSync manual setup and specify all the settings according to our systems and we require SSL. However as soon as I press next I immediately get "Cannot connect to the Exchange Server"
I have data access and I can access our OWA website using the browser (although I can't seem to log in - I get a bad user name/password error)
I have been provided the godaddy certificates by my Network Admin, but I don't know how to import them. I have them on the internal SD card.
I also don't have any spaces in the user name and I've tripled checked all the typing on the settings. Am I missing something?
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Oct 17, 2010
I have an Incredible. 2.2 is on there (aka FroYo). I am reasonably happy with the stock implementation of Exchange support except that the phone seems to be intermittent in it's willingness to sync "As items arrive". I have the thing set to "As Items Arrive" for both peak and off-peak. Sometimes it will show new mail (and bing at me) on it's own. Other times it doesn't, though it does seem to initiate a sync after I turn the phone on and go the mail app (or look at the sync settings screen in the control panel).Any idea what is going on?
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Aug 26, 2010
I upgraded to 2.2 in hopes that I can get activesync to work without using touchdown.I'm still seeing the same issues as 2.1 that is, the calendar will sync, I can send email but can not receive email.with a Droid 1 running 2.2, everything works fine.I would imagine the email app is the same between the two phones.Anyone else have activesync problems on 2.1 on the X but got it to work fine after upgrading to 2.2?
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Jul 10, 2010
I would love to be able to sync my phone for personal use with Outlook at home and also connect it to my exchange server for email and calendar as well.Does the X provide Outlook syncing of any kind?Can I sync my calendar from Exchange onto this phone and how about the Exchange Global Address List?I read somewhere that Verizon will charge 15.00 more a month for me to connect to an exchange server.Is that true?
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Nov 12, 2009
I am new to the forums, hoping someone is able to assist me with some Exchange Server Contact sync problems. We are running Exchange 2007 (w/ SSL) and my mail and calendars sync no problem. But when it does the contacts, I get the error "Synchronization is experiencing problems" with no further message to the error. I have tried over WiFi and with the carriers network. This is on a fresh wipe of the device, I have tried deleting and re-adding the exchange account to the device but with the same error. I get approx 6 of my 325 contacts synced.
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Jul 20, 2010
I cannot find the answer online for this. When I do a search on my corp e-mail it always says no matches. It never works. Anyone have a solution?
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Jun 28, 2010
The problem I had was when trying to sync my Evo 4g to Exchange 2010. I continually got the message "Failed to create the account. Please try again later". After searching on this site and trying everything on every thread, I was about to throw my hands up and send it back when I found the solution. This solution appears to not be posted on this site, so I figured I would help out others that might run into the problem in the future. I have done this now 2 or 3 times for other users that have had this issue and it has corrected it. I don't claim this solution will work for everyone, it simply what I did to correct for my users. I would suggest trying what other threads have as solutions before trying this one.
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Oct 19, 2010
I have recently purchased sony xperia X10 (android operating system). I want to get it sync with Microsoft Exchange 2007. I got the problem doing so.I have entered the mail id, password and server address but the error message taping on screen is "please provide detailed server information.(0)" sometime "please provide detailed server information" I was using windows phone earlier and it was working fine, but it is not getting activated on moxier sync or android. I use Microsoft online productivity suit and server address is : https://red003.mail.apac.microsoftonline.com/owa.do anyone have any support for this?
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Apr 30, 2010
I got an incredible yesterday.Been trying to get Exchange active sync to work.The problem is that no matter what option I choose in Schedule (as items arrive, 5 minutes, 10 minutes, etc...), the phone always defaults back to Manual.Nothing I do will make the change stick.I've tried a battery pull, deleting the account multiple times and re-adding it.I even installed the trial version of touchdown to make sure push email was set up correctly on the server and it works perfectly in touchdown.Any thoughts?I've done about everything I can think of.I don't want to buy touchdown because this should work for free.
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Sep 27, 2010
I am working on a program that will connect to a time server (time- a.nist.gov), retrieve the timestamp, and place it in a text field.
However, when I create the socket, I get an UnknownHost Exception for time-a.nist.gov
1. put the <uses-permission android:name="android.permission.INTERNET" /> tag right before the </ manifest> tag. I did this, and the change is still there.
2. use the static InetAddress.getByName() function to convert to an IP address (this still throws the same exception)
When I pass the IP address (129.6.15.28) to the socket constructor, the program works fine. It only breaks when I use the actual domain name.
I have written this program in Java and it works perfectly fine.
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Jun 11, 2010
Yesterday I noticed that my corporate email (i.e., Activesync) were no longer being synced to my HTC Evo (running Android 2.1). A little troubleshooting revealed the following: I could still send emails from the Evo via the synced account. My synced calendar and contacts continued to updated without error. I believe my company is running Exchange 2007, but I am not sure (and since the help desk does not officially support syncing to non-Blackberry phones, I doubt they will help me details or troubleshoot). In any case, a little Googling revealed that: This error is not specific to the HTC Evo (it happens on other Android phones).
A few folks reported that the error occurred seven days after Activesync was initially configured on their Android phone, and would reoccur approximately every seven days. In my situation, the only unusual item to note was that my mailbox had reached capacity on the Exchange server sometime during the period when my phone stopped syncing. However, freeing up space in my mailbox did not resolve the problem. In the end, I resolved the problem by deleting the Activesync account on the Evo and re-creating it. After doing that, all emails synced successfully.
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Oct 15, 2009
I am having the following issue with Exchange. When I setup the phone initially, I was able to synch my email, contacts, and calendar just fine. However, I started noticing that my emails had a delayed vs my computer. My Hero was syncing only every 5 minutes or so (I do have selected the option to get emails as they arrive). Eventually, I went to settings, data synchronization, exchange activesync, and there is an error message that says 'Error occurred on the computer running the exchange server'.
It also seems that it hasn't synced the contacts and calendar in a while, apparently it stops after failing to sync email. The funny thing is that I am actually do getting new emails just not as they arrive, but as I said before, every 5 mins or so. Another thing is that If I click on Synch now. I do not get that error message and it syncs mail, contacts and calendar just fine, but again when it tries to do it on its own, the error message comes up again.
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Jul 15, 2010
I have a Small Business 2008 Server at home with Exchange 2007 tied to my RoadRunner account. Setting up my new EVO to use Exchange a month ago was a breeze and I haven't had any problems with it until this morning.
When I turned my phone on, I kept getting a trusted certificate error over and over. I am using a self-signed certificate on my server -- which I thought would give me a problem when I initially configured it, but it didn't. I was expecting to have to install the certificate manually.
After a few minutes, the message went away and I started receiving mail again. I haven't done anything major on the phone that might cause that, like installing an update.
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Aug 24, 2009
I've had a quick search and couldn't find any topics exactly the same as the problem I am having.
For the first ten days or so all my contacts were syncing fine on the Hero from my Exchange account. I then added a new contact in Outlook / Exchange and from this point on, every time I sync the exchange contacts it fails with a client / server conversion error in the notifications. I deleted said contact again in Outlook to no avail.
The mail and calendar are syncing fine, and I have an HTC Snap syncing to the same Exchange account on the same network (Orange UK) just fine (I know the latter is Windows Mobile but still...)
Any ideas? Or is there any way I can see a log of some sort to see why it is failing?
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