HTC Hero :: Exchange Server Contacts Sync / Error Message
Nov 12, 2009
I am new to the forums, hoping someone is able to assist me with some Exchange Server Contact sync problems. We are running Exchange 2007 (w/ SSL) and my mail and calendars sync no problem. But when it does the contacts, I get the error "Synchronization is experiencing problems" with no further message to the error. I have tried over WiFi and with the carriers network. This is on a fresh wipe of the device, I have tried deleting and re-adding the exchange account to the device but with the same error. I get approx 6 of my 325 contacts synced.
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Aug 24, 2009
I've had a quick search and couldn't find any topics exactly the same as the problem I am having.
For the first ten days or so all my contacts were syncing fine on the Hero from my Exchange account. I then added a new contact in Outlook / Exchange and from this point on, every time I sync the exchange contacts it fails with a client / server conversion error in the notifications. I deleted said contact again in Outlook to no avail.
The mail and calendar are syncing fine, and I have an HTC Snap syncing to the same Exchange account on the same network (Orange UK) just fine (I know the latter is Windows Mobile but still...)
Any ideas? Or is there any way I can see a log of some sort to see why it is failing?
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Sep 15, 2010
I have ran into a couple of my users having problems syncing their Outlook contacts via Exchange 2007 ActiveSync once their number reaches into the thousands. When I reduce the number of contacts in their mailbox down, synchronization resumes. Does anyone know of a limit that android has on contact synchronization? I've seen this on both the Droid X and Incredible.
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Oct 19, 2009
I understand that HTC Sync will allow for syncing with an exchange server (not just desktop client software). Can anyone confirm that it supports push email and not just periodic checking?
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Jan 21, 2010
I've been reading the forums for a bit but I haven't found an answer yet...
I got with our Exchange administrator today to setup my phone using ActiveSync. We just recently started supporting devices that use ActiveSync. To my knowledge the only type of phone we have successfully used with ActiveSync is a Palm Pre.
I go into AvtiveSync manual setup and specify all the settings according to our systems and we require SSL. However as soon as I press next I immediately get "Cannot connect to the Exchange Server"
I have data access and I can access our OWA website using the browser (although I can't seem to log in - I get a bad user name/password error)
I have been provided the godaddy certificates by my Network Admin, but I don't know how to import them. I have them on the internal SD card.
I also don't have any spaces in the user name and I've tripled checked all the typing on the settings. Am I missing something?
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Dec 8, 2009
My HTC Hero have problems to sync the calendar with our exchange server! emails and contacts are all OK!
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Oct 15, 2009
I am having the following issue with Exchange. When I setup the phone initially, I was able to synch my email, contacts, and calendar just fine. However, I started noticing that my emails had a delayed vs my computer. My Hero was syncing only every 5 minutes or so (I do have selected the option to get emails as they arrive). Eventually, I went to settings, data synchronization, exchange activesync, and there is an error message that says 'Error occurred on the computer running the exchange server'.
It also seems that it hasn't synced the contacts and calendar in a while, apparently it stops after failing to sync email. The funny thing is that I am actually do getting new emails just not as they arrive, but as I said before, every 5 mins or so. Another thing is that If I click on Synch now. I do not get that error message and it syncs mail, contacts and calendar just fine, but again when it tries to do it on its own, the error message comes up again.
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Aug 31, 2009
I'm wondering if anyone else is having problems syncing with Exchange 2007 (via wifi)? I connect with our exchange server and can send e-mails, but the contacts/email/calendar sync result in a "Exchange sync error: Sync protocol error".I noticed people were having problems with Exchange 2003 and SSL, but we do not have ssl turned on at the moment.
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May 4, 2010
There are alot of Threads/Post on Contacts Sync etc. I haven't found the answer though to my question, so here it goes.
Can i sync my Contacts to my PC and not use Google or the Exchange Sync? Just make a separate folder for them in the event of a phone crash etc. Maybe make a folder to put on my SD Card?
Sorry if this has already been ask before, i couldn't find any threads of it.
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Nov 16, 2010
I have a Droid Incredible and my business uses Microsoft Exchange 2003. every few weeks my phone will say that there's a problem with the exchange server when I try to sync. Restarting the server doesn't resolve this error, but removing the account from my Droid and re-adding it does.
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Aug 20, 2010
Is there an easy way to add email addresses from the company email directory on Microsoft Exchange to existing contacts already in my phone & have a complete company email directory? I had it on my BB with AstraSync & thought I saw it on my Eris when I had 1.5 but I can't find it on my DINC.
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Oct 25, 2010
I sync with our corporate Exchange server, and have been impressed with email, contacts, and calendar integration. I am trying to find an app to synch with tasks on the Exchange server. The only one I have found is Touchdown which replaces email, contacts, and calendar also. Is there a good stand-alone app for to-do/task sync with Exchange server?
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Jul 14, 2010
Was planning on rooting today but as i went to sync my contacts i realized i got an error message that says "Sync is currently experiencing problems. It will be back shortly." did a battery pull and nothing happens. Will it start working again "shortly" or is there a fix?
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Jun 11, 2010
Yesterday I noticed that my corporate email (i.e., Activesync) were no longer being synced to my HTC Evo (running Android 2.1). A little troubleshooting revealed the following: I could still send emails from the Evo via the synced account. My synced calendar and contacts continued to updated without error. I believe my company is running Exchange 2007, but I am not sure (and since the help desk does not officially support syncing to non-Blackberry phones, I doubt they will help me details or troubleshoot). In any case, a little Googling revealed that: This error is not specific to the HTC Evo (it happens on other Android phones).
A few folks reported that the error occurred seven days after Activesync was initially configured on their Android phone, and would reoccur approximately every seven days. In my situation, the only unusual item to note was that my mailbox had reached capacity on the Exchange server sometime during the period when my phone stopped syncing. However, freeing up space in my mailbox did not resolve the problem. In the end, I resolved the problem by deleting the Activesync account on the Evo and re-creating it. After doing that, all emails synced successfully.
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May 5, 2010
Using appbrain on my PC seems to work fine when I'm not logged in. When I do log in and try to click on an app I get this error message:
"Error: Server Error The server encountered an error and could not complete your request. If the problem persists, please report your problem and mention this error message and the query that caused it."
Anyone else have this issue when using Appbrain on their pc?
Well, It looks like I solved the problem. I just deleted my account and created it again and it's fixed (for now).
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May 6, 2010
I've been having an Exchange sync error but don't how to find more dettails of the actual error, was working fine until yesterday and am told nothing has changwed on the serverside.the error I get is "Sync protocol error".Has anyone seen this before?
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Jan 27, 2010
I have a website that I want my android visitors to see. It is created in Joomla 1.5. The problem is that sometimes I get the message "The page contains too many server redirects" on my G1. Does anyone know what this means or how I can fix the problem?
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Nov 13, 2009
I set my exchange email up and the only way I can receive messages is to refresh the mailbox.I have it automatically checking for e-mails. What can I do to fix this?
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Jun 17, 2010
I installed b-folders (a password manager) and it allows for a wireless sync between the DI and desktop, so i connected to the wireless network at work for the first time for the sync.Everything went well, except I stopped getting push mail from Exchange.I remembered a thread about Exchange not syncing over a wireless connection, so I turned off the wireless.My other e-mail accounts work fine, as do syncing calendar and contacts for exchange (both ways).I can send mail from the DI on the Exchange account, but I get no mail on the phone from the Exchange account.I have removed the battery, resaved the account information for the Exchange account, but still no mail received on the phone.I am at my wits end trying to figure this out.the problem seems only to effect incoming mail from the Exchange server on the phone, all the other info from the server comes through fine (even 5 minute alarms for upcoming appointments).Any ideas from the cloud?
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Jul 31, 2009
I've bought a HTC Magic, and when I setup the exchange account of my company it give the error "Failed to create the account. Please try again later".Has I don't have solution for it I need an application to sync Exchange e-mail, can anyone tell me the better free application to install.
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Jun 22, 2010
Is this something I have to deal with or is there a setting I'm missing somewhere? Same thing w/ the calendar reminders. I have dismissed them on my phone but they still come up in outlook when I get home.
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May 11, 2010
I've been getting an error message all day. everytime I try to go into the market to update apps I get the message "A server error has occurred. Retry, or cancel and return to the previous screen." I can hit retry 42 million times and it will not connect.
I've rebooted, pulled the battery, cleared the cache, I even tried uninstalling the market updates; figuring that it would connect and I could re-update, but nothing has worked.
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Oct 29, 2010
Installed phonebook 2 but can,t get it to sync with facebook(server error) i have used it before but have done a factory reset and now it will not sync. twitter sync works ok.
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Nov 26, 2010
I connect my DHD to the Exchange 2007 at works and it works great for the most parts, but weekly my contacts fail to synchronize. Mail and Calendar works fine, but when syncing contacts it says it can't connect to server. I then have to remove my account and set it up for scratch again. Then it works fine for a weeks or so. Anyone else with the same problem?
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Aug 31, 2010
Convert from Touch Pro 2 to EVO 4G. Wireless sync with an Exchange server for Outlook from my office. For some reason, I keep getting an Exchange sync error for Contacts only. Mail and Calendar work fine, but I do not see Notes and Tasks. I have not yet tried syncing usb with my computer (basically because I'm scared to try). I'm hoping someone will take pity on the newbie and help me out.
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Sep 19, 2012
We have a Exchange 2007 HMC setup. We are unable to sync contacts with android versions 4.0.4 and forward. Contacts simply do not apear, and no errors are shown on the android device. (SDK emulators and Samsung Galaxy S3, and NEXUS have been tested and we cannot get them to work)
Android version 4.0.3 and below are working fine.
Activesync on IOS and Windows phone, and older Android devices seem to work fine.
Our setup is very small. CAS,HUB, MBX on same server.
We only have Exchange 2007 SP1 - Rollup 6 i am afraid. Would the issues perhaps be because of that?
Have access to an android 4.0.4 or higher and Exchange 2007 HMC or not.
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Jan 29, 2010
Connecting to my Exchange server at work with the default client.When I delete an email on the phone, I JUST want it removed from the phone, NOT the server.I don't see a way to specify this in the default client? Am I missing something?
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May 16, 2013
Our organisation just changed from ADSL to Fibre Optic cable, and as a result we all had reconnect our devices to the exchange server. As a result, not all my outlook contacts come down from the MS exchange server. I can see them in 'Contacts' in Outlook on my Mac, I can see them in 'Contacts' in the remote desktop, but they are not visible on my phone.
Emails sync down fine, as well as 95% of my contacts.
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Oct 15, 2009
I recently bought a HTC Hero with sprint. i took a picture and tried to send it via text message..i receive error of " Message size limit reached...sorry, you cannot attach this your message" Also, i cannot view a picture message sent to me. i tried also saving it to my 4gb card but cannot find where to view the files in my sd card...
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Apr 1, 2009
I want to implement SyncML on android. I want to sync my contacts and calendar on my server.Is it possible in android ? if yes then how ?. I am waiting your response.
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