HTC Incredible :: Exchange Active Sync Company Directory
May 3, 2010
I searched the Activesync threads and haven't found this issue, hopefully someone can help me out. I have Activesync working fine, able to receive and send emails, have all of my contacts and calendar items. Works flawlessly, other than the Company Directory. When I search for someone in the Global Address List using the Online Directories and then Company Directory I get the person, their email, Company and Title but no phone numbers. I have used a couple of iPhones and they return all the info and accessing the OMA page and searching returns all the info. Any thoughts? I looked at the logs on the OMA sever (also our OWA server) and show no errors in the Event viewer or the IIS logs and VZW was completely useless.
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Sep 7, 2010
Has anyone figured out how to access your MS Exchange company directory on the Epic? My co-worker who has an Evo is able to when he goes to compose a new message, he has the option to search the company directory. But I do not on the Epic.
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Jun 21, 2010
Picked up the Incredible the day it was release and have had no issues what so ever. I rooted the phone last night, and today Exchange Active Sync will not let my phone sleep. If I remove my Exchange account, or simply disable active sync, then the phone sleeps.
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Jul 7, 2010
I am having a calendar problem Microsoft Exchange/Active Sync. Calendar items I enter in my Incredible show up on Outlook. Initially, my Outlook calendar items also showed up on my Incredible but those calendar items have now disappeared after about three days and any new calendar items entered in Outlook do not appear. Email works fine and contacts entered in either Outlook or the Incredible sync without a problem.
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Apr 30, 2010
I got an incredible yesterday.Been trying to get Exchange active sync to work.The problem is that no matter what option I choose in Schedule (as items arrive, 5 minutes, 10 minutes, etc...), the phone always defaults back to Manual.Nothing I do will make the change stick.I've tried a battery pull, deleting the account multiple times and re-adding it.I even installed the trial version of touchdown to make sure push email was set up correctly on the server and it works perfectly in touchdown.Any thoughts?I've done about everything I can think of.I don't want to buy touchdown because this should work for free.
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Apr 29, 2010
I have the D Inc and have a question. Is there anyone to create filters in Active Sync Exchange that filters out emails so they don't hit your Inc. I have a rule setup in Outlook that automatically sends an email sent by a specific email address to go directly to my deleted items in my Personal Folders in Outlook 2007. The reason why i ask is because on my BB Storm, I setup a filter that blocked these emails from going to my BB In box. I also remember on my Moto Q with Win Mobile I always also able to setup a filter as well. I work at a help desk with a ticket tracking system, the system sends an email for every ticket opened by the help desk to all help desk employees, so my in box can fill up quite quickly. I did notice that if I have Outlook opened up on my desktop these emails do not show up on my D Inc, but when I close Outlook (Like I did last night before I went home), they are showing up today on my Inc.
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Jun 15, 2010
I did a search but cant seem to find an answer. I finally got my work email set up through active sync. Is there a way to get the calendar events to show up on my google calendar? I use calendar pro which I love. I don't know if there is a work around or I am just not knowledgable enough to understand it. A for instance would be that my work email gives me an event or invite...it will show up on the phones calendar but not on my google calendar/events. (my google notification each morning may say "no events scheduled for the day" but phone calendar/calendar pro will show it)
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Nov 26, 2010
I connect my DHD to the Exchange 2007 at works and it works great for the most parts, but weekly my contacts fail to synchronize. Mail and Calendar works fine, but when syncing contacts it says it can't connect to server. I then have to remove my account and set it up for scratch again. Then it works fine for a weeks or so. Anyone else with the same problem?
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Oct 3, 2009
Does the Active Sync Exchange calendar allow you to invite attendees?
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Aug 31, 2010
Convert from Touch Pro 2 to EVO 4G. Wireless sync with an Exchange server for Outlook from my office. For some reason, I keep getting an Exchange sync error for Contacts only. Mail and Calendar work fine, but I do not see Notes and Tasks. I have not yet tried syncing usb with my computer (basically because I'm scared to try). I'm hoping someone will take pity on the newbie and help me out.
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Jun 8, 2010
Is anyone using Exchange ActiveSync with "As items arrive" enabled?I had it set this way yesterday and my battery was completely dead in 4 hours (with minimal use). Now, i have it set to check "Every 10 minutes" and my battery is at 60% after 7 hours of heavy use!! Incredible! I am using Exchange 2003 (hosted provider) and I've NEVER had a device do this. The devices always seem to last longer with "as items arrive" set - since it isn't syncing regardless every 10 minutes.
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May 2, 2013
is there a way to add exchange active sync on the rom i flashed on my galaxy cooper?
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Jul 1, 2010
I'm a new user of Desire. I was happy to receive the phone but there is something I can not do I want to access my Exchange server with Active Sync, but I have apparently to import a certificate from my IT service on the device. The certificates are .cer or .p7b Is there a way to import those certificates on the Desire?
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May 9, 2010
What is the easiest way to troubleshoot the Exchange Active Sync configuration on a HTC Desire? I cannot get it to work though I am using all the settings that our IT department has given me. The setup keeps saying, check your Exchange account settings. I am not even able to connect to the mail server. I am using Wi-Fi and I have a network connection so there is no problem with that part. Can I get a trace or similar that shows if there is the credentials that are not working or what is the causing the problem?
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Jan 11, 2012
I am currently having an issue with most android devices in my work place where they are unable to authenticate with the exchange once connected over the wifi.
Breakdown:
We have 3 wifi networks.
1. General (Wifi authenticates over the domain)
2. Guest (Open wifi)
3. Mobile (Open wifi)
The below devices that we have tested give us an certification issue once they have connected to either the Guest or Mobile although they do work once connected to the General wifi or 3G/LTE.
Samsung Galaxy S4
Nexus Tabs
Samsung Tabs
All Apple devices work 100%
My Samsung S3 works 100%
Samsungs S4 Version:
Android version: 4.3
Baseband version: I9500XXUEMJ8
Kernel version: 3.4.5-1938685
Samsung S3 Version:
Android version: 4.1.2
Baseband version: I9300XXELLA
Kernel version: 3.0.31-836582
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Dec 3, 2013
I am currently having an issue with most android devices in my work place where they are unable to authenticate with the exchange once connected over the wifi.
Breakdown:
We have 3 wifi networks.
1. General (Wifi authenticates over the domain)
2. Guest (Open wifi)
3. Mobile (Open wifi)
The below devices that we have tested give us an certification issue once they have connected to either the Guest or Mobile although they do work once connected to the General wifi or 3G/LTE.
Samsung Galaxy S4
Nexus Tabs
Samsung Tabs
All Apple devices work 100%
My Samsung S3 works 100%
Samsungs S4 Version:
Android version: 4.3
Baseband version: I9500XXUEMJ8
Kernel version: 3.4.5-1938685
Samsung S3 Version:
Android version: 4.1.2
Baseband version: I9300XXELLA
Kernel version: 3.0.31-836582
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Dec 18, 2009
I wanted to set up my hero to get my mail from work and calender ect. We use outlook. The question I have is whats the difference between active exchange sync and just setting up outlook like you would set up yahoo, gmail ect... Sorry if this is a dumb question but I just never had to use exchange before so im very unfamiliar with it. What I have been doing is just syncing my phone via usb with my home outlook.
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Dec 20, 2009
It there anywhere to sync all sub folder listed in my exchange directory ? i can go under each sub folder and do a refresh, but the manual process is very tedious.
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Oct 30, 2009
I know there's an EAS thread but I couldn't find a solid answer to this question - Does the Exchange ActiveSync implementation on the HTC Hero from Sprint support advanced security features of Exchange server mainly enforcing Pin Locking and enabling Remote Device Wipe via Exchange? I know iPhone does and the Palm Pre does after WebOS v1.1. I'm very interested in the HTC Hero but need to be able to connect to my corporate exchange server. It's a large company so I cannot have my device added to an exception list or anything.
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Apr 14, 2010
So I read where the HTC Desire can be purchased as its unlocked. Will this work with ATT 3G? From what I have read it will be compatible on ATT 3g. Also does the Desire support full exchange active sync policies? I read somewhere where HTC has put all the necessary security policies in place versus the N1 that does not support.
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Sep 26, 2010
Is Exchange ActiveSync enabled by user? device? device type or device OS? I'm asking because I'm going to an employer who said they only support Exchange corporate email on Blackberry or iPhone. I just purchased a Samsung Epic Android phone under Sprint. As far as I now there is no Enterprise email plan for that phone. But it does run ActiveSync. Why would an employer limit the devices allowed to access email and can they really enforce that? Is the limitation usually a function of what devices can run Active Sync? Also, if they do allow my Android, what beyond entering the the user, pw and exchange server do they need to do on my phone? Can they put a policy on my personal phone?
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Sep 27, 2010
When I got my Droid X, it had an app that let me search my company directory (Exchange) for numbers and email addresses. I think it was just called Company Directory or Search Company Directory.Today, I go to look for it, and the app is gone. I'm pretty sure I didn't manually uninstall it. Did it go away with Froyo for some reason (not sure if I used it since the OTA update)?UPDATE: Turns out, Corporate Directory doesn't exist as a separate app anymore, but the functionality is still there. Just go to Contacts and then hit the search button. Type in the name you're looking for, and after entering at least three characters, you'll see the option to search your company directory below all your phone contacts.
Good job, Google, on taking something as simple and easy to use as the Corporate Directory app and hiding it's functionality deep within the bowels of the phone in a place almost impossible to find.I knew I could search my company directory with Eclair because there was an app for that right there on the phone. If I didn't know it must be possible somehow I wouldn't have scoured the internet for the answer, and probably would never have known the functionality existed. Why must you hide big stuff like this, Google? Oh, why?
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Apr 30, 2010
I've set up my Desire to synch email, contacts and calender with Outlook. All seems to work fine except when I try to lookup a contact from the company directory. It never finds anyone. This worked on my old WM device. Am i doing something wrong or is there something I need to do to synch the directory first?
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Jul 19, 2010
I'm an exchange 2003 administrator and just got a captivate yesterday.
I can get email addresses out of our GAL on exchange no problem. I can't figure out how to search the company directory/GAL for phone numbers though.
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May 3, 2010
I bought the Incredible. I love it so far. (I could do a very large review on it vs. an iphone 3g.However, I have found that my corporate email calendar is not syncing correctly. I am missing events! I have reinstalled the active sync account 3 times now and each time it resyncs different calendar items.I was wondering if anyone else has experienced this or if I am just doing something wrong.
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May 25, 2010
I have an HTC Incredible - all set up for the past two weeks without any issues with Microsoft Exchange and company email. All of a sudden, nothing is working. My yahoo account works - I can send and receive with out a problem. I just can't receive. I can send email from the droid (company email) back to my Microsoft Exchange account without any issues. Something isn't in sync. I have tried pulling the battery and trying to resync.
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Jul 9, 2010
I have Nexus One (Froyo). After a lot of struggle I set up the Email App for MS Exchange. It works fine until I am in Company WiFi zone (company domain). Once I switch to another WiFi zone (@ Home), it stops working and throws an error something like 'no server connection'. Can somebody please help me out resolving this problem?
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May 18, 2010
I am using active sync for Exchange, we are running Exchange 2003 SP2. When I attempt to go to the out of office on the phone it says the following: "Unable to get your Out of Office settings from the Exchange server right now. Please try again later." I've never seen it work & was wondering if anyone has the same issue or knows how to fix it.
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May 31, 2010
I did a quick search and didn't find anything, so I am hoping someone can help out. Currently, I can only choose between 1 day or 3 days for downloading past e-mails on my active-sync account. This is really inconvenient since it is a work account and I would like to have access to 30 days worth of email. Does anyone know of a way to increase the days for downloading past email beyond the factory settings?
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Sep 21, 2010
I got my inc in April this year and had the exchange sync connected to my work email with no issues. Last week i dropped the my inc, broke the glass and got a new inc from asurion, which shipped with 2.2. I never installed the 2.2 on the old phone. Since the new phone, none of my work emails pop. If I open the mail app it syncs. I deleted and reinstalled the account a few times and no change. Anyone with these issues with 2.2 and know how to correct it?Also my phone is not rooted.
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