HTC Hero : Exchange Client Server Conversion Error For Contact Sync
Aug 24, 2009
I've had a quick search and couldn't find any topics exactly the same as the problem I am having.
For the first ten days or so all my contacts were syncing fine on the Hero from my Exchange account. I then added a new contact in Outlook / Exchange and from this point on, every time I sync the exchange contacts it fails with a client / server conversion error in the notifications. I deleted said contact again in Outlook to no avail.
The mail and calendar are syncing fine, and I have an HTC Snap syncing to the same Exchange account on the same network (Orange UK) just fine (I know the latter is Windows Mobile but still...)
Any ideas? Or is there any way I can see a log of some sort to see why it is failing?
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Jun 5, 2010
I've had a Desire for two weeks now. I was in love with the phone... until this problem came up.
I use Outlook and Microsoft Exchange -- and had read all about how Android synced easily. And it did at first. Then, 10 days ago, the calendar stopped syncing. I got a "Client/Server conversion error," and no sync. The problem only effected my calendar -- mail and contacts were synced just fine. After reading a few forums, I did a "Remove account," re-installed the account. It worked fine again. No big deal.
Then it happened again today. I did the Remove/re-install thing again, and again it was cured. Until six hours later.
Is anyone else having this problem with their calendar/exchange sync? Any solution guesses?
Without being able to sync my phone to Outlook, the Desire I love so much is somewhere between frustrating and infuriating.
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Nov 12, 2009
I am new to the forums, hoping someone is able to assist me with some Exchange Server Contact sync problems. We are running Exchange 2007 (w/ SSL) and my mail and calendars sync no problem. But when it does the contacts, I get the error "Synchronization is experiencing problems" with no further message to the error. I have tried over WiFi and with the carriers network. This is on a fresh wipe of the device, I have tried deleting and re-adding the exchange account to the device but with the same error. I get approx 6 of my 325 contacts synced.
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Jan 29, 2010
Connecting to my Exchange server at work with the default client.When I delete an email on the phone, I JUST want it removed from the phone, NOT the server.I don't see a way to specify this in the default client? Am I missing something?
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Aug 20, 2010
Is there an easy way to add email addresses from the company email directory on Microsoft Exchange to existing contacts already in my phone & have a complete company email directory? I had it on my BB with AstraSync & thought I saw it on my Eris when I had 1.5 but I can't find it on my DINC.
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Jun 22, 2010
Is this something I have to deal with or is there a setting I'm missing somewhere? Same thing w/ the calendar reminders. I have dismissed them on my phone but they still come up in outlook when I get home.
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Oct 19, 2009
I understand that HTC Sync will allow for syncing with an exchange server (not just desktop client software). Can anyone confirm that it supports push email and not just periodic checking?
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Jan 21, 2010
I've been reading the forums for a bit but I haven't found an answer yet...
I got with our Exchange administrator today to setup my phone using ActiveSync. We just recently started supporting devices that use ActiveSync. To my knowledge the only type of phone we have successfully used with ActiveSync is a Palm Pre.
I go into AvtiveSync manual setup and specify all the settings according to our systems and we require SSL. However as soon as I press next I immediately get "Cannot connect to the Exchange Server"
I have data access and I can access our OWA website using the browser (although I can't seem to log in - I get a bad user name/password error)
I have been provided the godaddy certificates by my Network Admin, but I don't know how to import them. I have them on the internal SD card.
I also don't have any spaces in the user name and I've tripled checked all the typing on the settings. Am I missing something?
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Dec 8, 2009
My HTC Hero have problems to sync the calendar with our exchange server! emails and contacts are all OK!
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Oct 15, 2009
I am having the following issue with Exchange. When I setup the phone initially, I was able to synch my email, contacts, and calendar just fine. However, I started noticing that my emails had a delayed vs my computer. My Hero was syncing only every 5 minutes or so (I do have selected the option to get emails as they arrive). Eventually, I went to settings, data synchronization, exchange activesync, and there is an error message that says 'Error occurred on the computer running the exchange server'.
It also seems that it hasn't synced the contacts and calendar in a while, apparently it stops after failing to sync email. The funny thing is that I am actually do getting new emails just not as they arrive, but as I said before, every 5 mins or so. Another thing is that If I click on Synch now. I do not get that error message and it syncs mail, contacts and calendar just fine, but again when it tries to do it on its own, the error message comes up again.
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Jan 18, 2010
I am today using the Hero to sync Mail and Calender via Exchange using HTC own software. However, i am hesitating regarding contacts. All i want is to receive the adresses in our Company Directory into my phone. But will my phone try to upload my (private) contacts into exchange? I have not found any rules to be set about this. Can anyone shed any light on this?
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Aug 31, 2009
I'm wondering if anyone else is having problems syncing with Exchange 2007 (via wifi)? I connect with our exchange server and can send e-mails, but the contacts/email/calendar sync result in a "Exchange sync error: Sync protocol error".I noticed people were having problems with Exchange 2003 and SSL, but we do not have ssl turned on at the moment.
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Aug 16, 2010
I wants to create a Email client with Exchange &/or Lotus Domino mail server. if possible then provide some code so that I can read and implement as own requirement, other wise at least how to implement.
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May 21, 2010
i just updated to 2.1 and i imported my gmail contacts but since my facebook account is added to it decided to add facebook contacts..i keep trying to delete my contacts but it says too much even when i delete a couple at a time i keep deleting all of them then i import from my backup contacts on sd and it still brings me my fb ones somehow even though they arent on there Google contact sync doesnt sync anything at all its broken i just want my google contacts synced not my facebook contacts there are soem more random facebook contacts that it wont let me delete in my contacts and they dont show up in all contacts.
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Feb 12, 2009
I am getting the below error when ever i am trying to call the bind service. 02-12 20:17:25.486: WARN/ActivityManager(58): Unable to start service Intent { action=oem.android.proj2.IRemoteService }: not found
I have created the Client-Server application. At the Server site i have used the AIDL to impliment the interfaces in my Service class. At Client site i have exposed the AIDL interfaces and have one Activity that mainly do the IPC mechanism , i mean ServiceConnection, bindService and then call the Serivce of the Client site. But i am getting the error i mentioned during the bindService call.
Could you please let me know the steps mainly i have to follow to run the Client -Server Application. For time being i am running the Client .apk first and then the Server .apk, but the server one giving me error.
It would be great if you could let me know what all permission short of thing to take care, as my Client and Server code are placed at different APks, so do i need to import the Client project in my Server Project, if yes then how to impliment that.
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Nov 16, 2010
I have a Droid Incredible and my business uses Microsoft Exchange 2003. every few weeks my phone will say that there's a problem with the exchange server when I try to sync. Restarting the server doesn't resolve this error, but removing the account from my Droid and re-adding it does.
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Oct 25, 2010
I sync with our corporate Exchange server, and have been impressed with email, contacts, and calendar integration. I am trying to find an app to synch with tasks on the Exchange server. The only one I have found is Touchdown which replaces email, contacts, and calendar also. Is there a good stand-alone app for to-do/task sync with Exchange server?
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Jun 11, 2010
Yesterday I noticed that my corporate email (i.e., Activesync) were no longer being synced to my HTC Evo (running Android 2.1). A little troubleshooting revealed the following: I could still send emails from the Evo via the synced account. My synced calendar and contacts continued to updated without error. I believe my company is running Exchange 2007, but I am not sure (and since the help desk does not officially support syncing to non-Blackberry phones, I doubt they will help me details or troubleshoot). In any case, a little Googling revealed that: This error is not specific to the HTC Evo (it happens on other Android phones).
A few folks reported that the error occurred seven days after Activesync was initially configured on their Android phone, and would reoccur approximately every seven days. In my situation, the only unusual item to note was that my mailbox had reached capacity on the Exchange server sometime during the period when my phone stopped syncing. However, freeing up space in my mailbox did not resolve the problem. In the end, I resolved the problem by deleting the Activesync account on the Evo and re-creating it. After doing that, all emails synced successfully.
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May 5, 2010
Using appbrain on my PC seems to work fine when I'm not logged in. When I do log in and try to click on an app I get this error message:
"Error: Server Error The server encountered an error and could not complete your request. If the problem persists, please report your problem and mention this error message and the query that caused it."
Anyone else have this issue when using Appbrain on their pc?
Well, It looks like I solved the problem. I just deleted my account and created it again and it's fixed (for now).
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Jun 9, 2009
I'm a developer writing an application to sync Outlook 2007 contacts with GMail. These are regular local-PST contacts, not Exchange, and yes, for now I'm exclusively focused on Outlook 2007 since that's what I have available. I may look at older versions (which I own) if this one works out. Anyway, I've tried most (all?) of the sync apps and didn't enjoy the experience. I've done the export/import thing and consider that a temporary fix. So I decided to do something about it myself.
The application I have today runs in the background and periodically pulls contact data from both systems. It can identify matches using a variety of prioritized criteria, and it has a way to systematically decide what data needs to be updated in each contact list. It can write changes to both sides. So it's largely done -- except for some decisions about that sync methodology.
The tricky thing about sync is that the GMail and Outlook contact data fields are totally different.
For example, GMail allows unlimited e-mail contacts which are tagged as Home, Work, and Other. By contrast, Outlook only supports three e-mail addresses, and they're not tagged at all. What should a sync app do if the GMail account has four addresses, but only three Outlook slots to store them?
A different example: GMail also supports unlimited phone numbers, also tagged with about six categories. On the other hand, Outlook can handle sixteen phone numbers, each with a fixed category. Some are a bit odd, like Radio Telephone. What should the sync app do if the GMail account has three Work numbers? Outlook only has Business 1 and Business 2...
Granted, these are what programmers call "edge cases" -- they won't apply to most users. But I'm hoping to find some people with large, complex Outlook address books who will weigh in with opinions about how they'd like problem cases handled.
Here is a comparison of the contact data in each system (exlcuding largely similar fields, and excluding the vast array of Outlook fields that simply have no GMail equivalent)--
E-mail Addresses:
GMail: Unlimited, tagged as Home, Work, Other
Outlook: 3, not tagged at all
Phone Numbers:
GMail: Unlimited, tagged as Home, Work, Mobile, Work Fax, Home Fax, Pager, Other
Outlook: 16, one each of Primary, Mobile, Car, Home, Home 2, Business, Business 2, Assistant, Callback, Company, Business Fax, Home Fax, Pager, Other, Radio Telephone, TTY/TDD
Postal Addresses:
GMail: Unlimited, tagged as Home, Work, Other
Outlook: 4, one each of Home, Mailing, Business, Other
IM Addresses:
GMail: Unlimited, tagged as GoogleTalk, AIM, Yahoo, Skype, QQ, MSN, ICQ, Jabber
Outlook: 1, untagged (probably should equate to MSN, but...?)
Generic "Other" Field:
GMail: Unlimited, tagged as Home, Work, Other
Outlook: No direct equivalent
Web Address:
GMail: No direct equivalent
Outlook: 1, not tagged
The contact name is a special case. GMail does a poor job importing Outlook contacts since it leaves the name blank on business-only contacts. I guess Google devs only talk to their friends. The app I've written will fix your imported list in GMail by substituting the company name if the name is missing. Lots of little stuff like that is easy to do. It's the "unlimited" lists in GMail and the many places where there isn't a direct correlation that are creating questions in my mind.
When something doesn't quite match up should the app simply not do anything? Or would you prefer a partially successful sync? What about some sort of manual conflict resolution? What other options would you like to see in a sync app? (Limited to sync activity and contacts -- I don't plan to mess with ToDo lists, calendars or anything outside of contacts.)
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May 6, 2010
I've been having an Exchange sync error but don't how to find more dettails of the actual error, was working fine until yesterday and am told nothing has changwed on the serverside.the error I get is "Sync protocol error".Has anyone seen this before?
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Jul 20, 2010
My first experience with Android was 2 weeks ago when i finally received my Incredible (after having it on order for a month). I came from a Blackberry connected to my company's BES Server. I had started taking pictures of my contacts with my Blackberry and the pictures synced with the contacts in my Outlook.When I setup the Incredible to sync with the exchange server all of the pictures I had for my contacts instantly showed up as the contacts picture on the phone (just like on the Blackberry). I just figured that is how it is across all of the Android phones.Got my X last friday and found out that it apparently doesn't pull the contacts pictures from Exchange when i gets the rest of the data. Neither does it push pictures taken from the phone up to Exchange.My question is: is the Droid X's software lacking this feature normal for Android phones?Do Nexus One's and Samsung android phones sync contact photo's with Exchange?Trying to figure out if syncing contact photo's is just one of the extra niceties that come with the Incredible's Sense UI?
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Nov 13, 2009
I set my exchange email up and the only way I can receive messages is to refresh the mailbox.I have it automatically checking for e-mails. What can I do to fix this?
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Sep 15, 2010
I have ran into a couple of my users having problems syncing their Outlook contacts via Exchange 2007 ActiveSync once their number reaches into the thousands. When I reduce the number of contacts in their mailbox down, synchronization resumes. Does anyone know of a limit that android has on contact synchronization? I've seen this on both the Droid X and Incredible.
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Jun 17, 2010
I installed b-folders (a password manager) and it allows for a wireless sync between the DI and desktop, so i connected to the wireless network at work for the first time for the sync.Everything went well, except I stopped getting push mail from Exchange.I remembered a thread about Exchange not syncing over a wireless connection, so I turned off the wireless.My other e-mail accounts work fine, as do syncing calendar and contacts for exchange (both ways).I can send mail from the DI on the Exchange account, but I get no mail on the phone from the Exchange account.I have removed the battery, resaved the account information for the Exchange account, but still no mail received on the phone.I am at my wits end trying to figure this out.the problem seems only to effect incoming mail from the Exchange server on the phone, all the other info from the server comes through fine (even 5 minute alarms for upcoming appointments).Any ideas from the cloud?
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Jul 5, 2010
I was trying to root my droid and everything was going fine until my DM updater gave me this error "an error has occured! unable to contact downloads server http://downloads.droidmod.org/updater.xml". I'm good on my phone and computers, But I cant figure this one out. I've tried going to the droid-mod website and it seems to be down. I was just wondering if anyone else had this problem or am I getting this error because the site is down.
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Jul 31, 2009
I've bought a HTC Magic, and when I setup the exchange account of my company it give the error "Failed to create the account. Please try again later".Has I don't have solution for it I need an application to sync Exchange e-mail, can anyone tell me the better free application to install.
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Oct 29, 2010
Installed phonebook 2 but can,t get it to sync with facebook(server error) i have used it before but have done a factory reset and now it will not sync. twitter sync works ok.
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May 1, 2010
I've tried to search the forums and also google about my problem, but I haven't found a solution yet.I am trying to link my Facebook account via HTC Sense sync, but I'm getting this message when I try to sync my facebook contacts:"Sorry!The process com.htc.bg has stopped unexpectedly. Please try again."I then tried to manually add my facebook contacts via the contact list, but my facebook friends aren't showing up.
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Oct 8, 2010
Set up a facebook account on my Fascinate to sync contacts and it keeps giving an error trying to sync. It saids Sync is currently experiencing problems. It will be back shortly. Never does.Anyone else get this or is it just me? Might it be fixed? Anything i can do to make it work?
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