HTC Hero : "Error Cannot Connect To Exchange Server
Jan 21, 2010
I've been reading the forums for a bit but I haven't found an answer yet...
I got with our Exchange administrator today to setup my phone using ActiveSync. We just recently started supporting devices that use ActiveSync. To my knowledge the only type of phone we have successfully used with ActiveSync is a Palm Pre.
I go into AvtiveSync manual setup and specify all the settings according to our systems and we require SSL. However as soon as I press next I immediately get "Cannot connect to the Exchange Server"
I have data access and I can access our OWA website using the browser (although I can't seem to log in - I get a bad user name/password error)
I have been provided the godaddy certificates by my Network Admin, but I don't know how to import them. I have them on the internal SD card.
I also don't have any spaces in the user name and I've tripled checked all the typing on the settings. Am I missing something?
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Nov 12, 2009
I am new to the forums, hoping someone is able to assist me with some Exchange Server Contact sync problems. We are running Exchange 2007 (w/ SSL) and my mail and calendars sync no problem. But when it does the contacts, I get the error "Synchronization is experiencing problems" with no further message to the error. I have tried over WiFi and with the carriers network. This is on a fresh wipe of the device, I have tried deleting and re-adding the exchange account to the device but with the same error. I get approx 6 of my 325 contacts synced.
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Oct 15, 2009
I am having the following issue with Exchange. When I setup the phone initially, I was able to synch my email, contacts, and calendar just fine. However, I started noticing that my emails had a delayed vs my computer. My Hero was syncing only every 5 minutes or so (I do have selected the option to get emails as they arrive). Eventually, I went to settings, data synchronization, exchange activesync, and there is an error message that says 'Error occurred on the computer running the exchange server'.
It also seems that it hasn't synced the contacts and calendar in a while, apparently it stops after failing to sync email. The funny thing is that I am actually do getting new emails just not as they arrive, but as I said before, every 5 mins or so. Another thing is that If I click on Synch now. I do not get that error message and it syncs mail, contacts and calendar just fine, but again when it tries to do it on its own, the error message comes up again.
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Aug 24, 2009
I've had a quick search and couldn't find any topics exactly the same as the problem I am having.
For the first ten days or so all my contacts were syncing fine on the Hero from my Exchange account. I then added a new contact in Outlook / Exchange and from this point on, every time I sync the exchange contacts it fails with a client / server conversion error in the notifications. I deleted said contact again in Outlook to no avail.
The mail and calendar are syncing fine, and I have an HTC Snap syncing to the same Exchange account on the same network (Orange UK) just fine (I know the latter is Windows Mobile but still...)
Any ideas? Or is there any way I can see a log of some sort to see why it is failing?
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Jul 28, 2010
I have a Galaxy S and I am trying to connect to my office exchange server. When I set up the account everything appears to go well but then I get a modal window telling me to visit orange.seven.com.I've visited that page and it is empty.The same thing happens when I try to connect to a hotmail account and a Google account using the blue Google icon (rather than the default black one). Has anyone managed to get an exchange or hotmail account successfully set up?
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Dec 17, 2012
I have a co-worker who suddenly can not connect to her Exchange account via her phone. It mysteriously stopped syncing emails on Dec. 5, and since then the phone can not connect to the server. Error message reported is "Unable to connect to server." I even completely deleted the Exchange account from the phone and attempted to re-add it, but adding a new account failed with the same error message.
The weird thing is that the account worked perfectly fine before Dec. 5, and we can't think of anything that changed on the phone or on the server at that time. Meanwhile, other Android phones in our workplace continue to receive messages from the Exchange server, including my own Nexus 4 with the exact same server settings and another co-worker's Droid Razr.
The problem phone is a Samsung Galaxy S on US Cellular, running Android 2.3.6.
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Jun 11, 2010
Yesterday I noticed that my corporate email (i.e., Activesync) were no longer being synced to my HTC Evo (running Android 2.1). A little troubleshooting revealed the following: I could still send emails from the Evo via the synced account. My synced calendar and contacts continued to updated without error. I believe my company is running Exchange 2007, but I am not sure (and since the help desk does not officially support syncing to non-Blackberry phones, I doubt they will help me details or troubleshoot). In any case, a little Googling revealed that: This error is not specific to the HTC Evo (it happens on other Android phones).
A few folks reported that the error occurred seven days after Activesync was initially configured on their Android phone, and would reoccur approximately every seven days. In my situation, the only unusual item to note was that my mailbox had reached capacity on the Exchange server sometime during the period when my phone stopped syncing. However, freeing up space in my mailbox did not resolve the problem. In the end, I resolved the problem by deleting the Activesync account on the Evo and re-creating it. After doing that, all emails synced successfully.
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Apr 23, 2010
Anyone else getting a server error when trying to connect to the market?
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May 5, 2010
Using appbrain on my PC seems to work fine when I'm not logged in. When I do log in and try to click on an app I get this error message:
"Error: Server Error The server encountered an error and could not complete your request. If the problem persists, please report your problem and mention this error message and the query that caused it."
Anyone else have this issue when using Appbrain on their pc?
Well, It looks like I solved the problem. I just deleted my account and created it again and it's fixed (for now).
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Jun 22, 2010
Is this something I have to deal with or is there a setting I'm missing somewhere? Same thing w/ the calendar reminders. I have dismissed them on my phone but they still come up in outlook when I get home.
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Oct 19, 2009
I understand that HTC Sync will allow for syncing with an exchange server (not just desktop client software). Can anyone confirm that it supports push email and not just periodic checking?
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Dec 8, 2009
My HTC Hero have problems to sync the calendar with our exchange server! emails and contacts are all OK!
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Jan 29, 2010
Connecting to my Exchange server at work with the default client.When I delete an email on the phone, I JUST want it removed from the phone, NOT the server.I don't see a way to specify this in the default client? Am I missing something?
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Aug 7, 2010
Like many other people, I have the issue where I cannot connect to my exchange e-mail because of security settings. I was able to resolve the issue the first time by using Lockpicker. I had to reset my phone, root, and install fresh rom again. Now I am trying to use lockpicker again, but it doesn't work anymore. I have tried everything I can think of and have searched extensively. Touchdown can connect, but there is no way I am paying for that when I was able to get the stock email app working the first time.
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Feb 2, 2010
I'm new on here although have been lurking for a while trying to suss out my hero.I need help setting up my orange email account on the phone, I've tried searching the forum without success, point in the right direction if you can.anyway when I try to set it up the phone responds with 'cannot connect to the mail server to verify your account information. Your server is not responding'This is driving me mental. Please be gentle as I'm not the most technically savvy with these things.
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Aug 31, 2009
I'm wondering if anyone else is having problems syncing with Exchange 2007 (via wifi)? I connect with our exchange server and can send e-mails, but the contacts/email/calendar sync result in a "Exchange sync error: Sync protocol error".I noticed people were having problems with Exchange 2003 and SSL, but we do not have ssl turned on at the moment.
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Sep 29, 2010
I have a hosting account at godaddy ruinning Linux. Is has MySQL. I am creating a J2ME application that runs on android and I was wondering if there is any simpler way to connect from j2me application to my MySQL server?
Is it required to install anything at my server? which I cannot do because of the shared account. Any way to just open the connection, update some data in the MySQL from j2me application?
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Dec 16, 2009
I need to find out whats wrong with my android market. When i click on the ICON it says these words:
Attention: A server erro has occurre. Retry, or cancel and return to the previous screen. (i hit retry)
Then a message comes up: Sorry! The application Market (process com.android.vending) has stopped unexpectedly. Please try again. (then hit force close)
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Nov 20, 2009
I followed the above instructions and was able to connect and syc no problem, but I am unable to connect to the internet with the lap top and getting an Error message on the phone Data Call Failure Error Code 67. egistration failure. Press (OK) for options. Your PCS Vision username and password may be incorrect. Please try again.
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Jan 15, 2010
I connect to my works Exchange server using EAS (I think, it was the default) and it syncs with my mail automagically as stuff comes in. I'd really like to find a way to automatically delete stuff on the Hero as I delete stuff on the exchange server. Is there a way to do this without involving another program?
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Nov 4, 2010
I have been using my EVO for approximately 2-months now. I have 3 seperate email accounts but am having a problem when forwarding emails from my Corporate Exchange Server account. When forwarding an email the recepient receives the forwarded email as a .eml attachment. My other accounts forward the actual email and all settings are the same.Is there something else I need to set different on this email account?
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Jun 8, 2010
I have twice (since Friday) encountered an ActiveSync error to my corporate exchange server that I've only been able to fix by deleting and recreating the ActiveSync profile. the problem manifests itself as a perpetual unsuccessful attempt to sync and occurs seemingly randomly. Any suggestions or advice would be greatly appreciated. I've seen some threads referencing Touchdown but not sure this is the right solution for this problem on the EVO. Please don't tell me I need to go back to my Blackberry...Thanks!
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Nov 16, 2010
I have a Droid Incredible and my business uses Microsoft Exchange 2003. every few weeks my phone will say that there's a problem with the exchange server when I try to sync. Restarting the server doesn't resolve this error, but removing the account from my Droid and re-adding it does.
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Jun 10, 2010
I am trying to set up an exchange server on a customers Motorola droid that they had purchased from us the other day, he brought in the HTTPS URL as well as his username and password, but when I put it in it gets hung up on authenticating the incoming server information it always comes back with unable to connect to incoming server. when i put the info into my web browser on my laptop I am able to connect fine.
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Aug 3, 2010
After upgrading to 2.2, my EVO can't get to the exchange server anymore. Has anyone else experienced this? I am sure it has to do with a certificate (Equifax one).At work when I get it on the wifi it makes me install a certificate and it will be on exchange fine, actually thats how i set it up. But one cell data or anything else it won't sync.On 2.1 it synced fine.
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May 23, 2010
I'll be new to Android starting on June 4th and I'll be retiring my Blackberry Tour. There are a few apps on my Blackberry that I really like and use daily. So I have a few questions for the Android gurus out there.
1. Exchange Email- I work for a Computer Company that blocks access to their Exchange Server and although I've requested access repeatedly, they deny me every time. Is there a work around for Android similar to the Blackberry Desktop Redirector?
2. Sirius/XM- I know it's not available yet for Android but I was wondering if anyone has an update on the future availability of this App for the Evo.
3. Password Keeper- I would not be able to survive without this App on my Blackberry. Is there something as good or better available on the Android Market?
4. Can anyone recommend a good Chess Application for the Evo?
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Oct 8, 2010
We've just upgrade our Exchange server and the server name has changed. How do I modify the server name instead of removing the whole account and start from scratch again? The phone is a Samsung SPH-M900.
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Aug 20, 2010
Is there an easy way to add email addresses from the company email directory on Microsoft Exchange to existing contacts already in my phone & have a complete company email directory? I had it on my BB with AstraSync & thought I saw it on my Eris when I had 1.5 but I can't find it on my DINC.
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Oct 14, 2010
I'm rooted and have loaded UD 1.0. I am now having a problem connecting to my exchange server. Same settings as before I rooted, but can't connect.
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Sep 20, 2010
I am looking to make an application in which I have to read Email's from MS Exchange server. I tried to search on API's provided by Android 2.2 to do so but no luck yet. Is it possible to do so. Is android gave open APIs to read and reply email through MS exchange. As of now I am not very much worried about security and administrator policy, right now my other module of app is in pilot mode with few users. MS exchange read and reply can be a big boost to the feature list.
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