HTC Incredible : Error With Exchange Inbox Sync
Jun 17, 2010
I installed b-folders (a password manager) and it allows for a wireless sync between the DI and desktop, so i connected to the wireless network at work for the first time for the sync.Everything went well, except I stopped getting push mail from Exchange.I remembered a thread about Exchange not syncing over a wireless connection, so I turned off the wireless.My other e-mail accounts work fine, as do syncing calendar and contacts for exchange (both ways).I can send mail from the DI on the Exchange account, but I get no mail on the phone from the Exchange account.I have removed the battery, resaved the account information for the Exchange account, but still no mail received on the phone.I am at my wits end trying to figure this out.the problem seems only to effect incoming mail from the Exchange server on the phone, all the other info from the server comes through fine (even 5 minute alarms for upcoming appointments).Any ideas from the cloud?
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Jul 13, 2010
So I hooked up my work email to my DInc Exchange. It works fine, can send and receive emails, calendar, etc. The only problem is it doesn't automatically update the inbox when a new email comes in. I went under Settings > Send & Receive > Set download frequency. It is set to "Manual". I change it to "As items arrive" and then exit out. Go back in and its back to "Manual".
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May 3, 2010
I got my outlook to push to my phone but i can only see the inbox folder in the HTC mail widget. is there a way that i could specify a different folder or view all of them without having to go in and select a folder? or a different app/widget?
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Aug 31, 2009
I'm wondering if anyone else is having problems syncing with Exchange 2007 (via wifi)? I connect with our exchange server and can send e-mails, but the contacts/email/calendar sync result in a "Exchange sync error: Sync protocol error".I noticed people were having problems with Exchange 2003 and SSL, but we do not have ssl turned on at the moment.
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May 6, 2010
I've been having an Exchange sync error but don't how to find more dettails of the actual error, was working fine until yesterday and am told nothing has changwed on the serverside.the error I get is "Sync protocol error".Has anyone seen this before?
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Nov 13, 2009
I set my exchange email up and the only way I can receive messages is to refresh the mailbox.I have it automatically checking for e-mails. What can I do to fix this?
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Sep 15, 2010
I have ran into a couple of my users having problems syncing their Outlook contacts via Exchange 2007 ActiveSync once their number reaches into the thousands. When I reduce the number of contacts in their mailbox down, synchronization resumes. Does anyone know of a limit that android has on contact synchronization? I've seen this on both the Droid X and Incredible.
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Jul 31, 2009
I've bought a HTC Magic, and when I setup the exchange account of my company it give the error "Failed to create the account. Please try again later".Has I don't have solution for it I need an application to sync Exchange e-mail, can anyone tell me the better free application to install.
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Nov 12, 2009
I am new to the forums, hoping someone is able to assist me with some Exchange Server Contact sync problems. We are running Exchange 2007 (w/ SSL) and my mail and calendars sync no problem. But when it does the contacts, I get the error "Synchronization is experiencing problems" with no further message to the error. I have tried over WiFi and with the carriers network. This is on a fresh wipe of the device, I have tried deleting and re-adding the exchange account to the device but with the same error. I get approx 6 of my 325 contacts synced.
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Aug 24, 2009
I've had a quick search and couldn't find any topics exactly the same as the problem I am having.
For the first ten days or so all my contacts were syncing fine on the Hero from my Exchange account. I then added a new contact in Outlook / Exchange and from this point on, every time I sync the exchange contacts it fails with a client / server conversion error in the notifications. I deleted said contact again in Outlook to no avail.
The mail and calendar are syncing fine, and I have an HTC Snap syncing to the same Exchange account on the same network (Orange UK) just fine (I know the latter is Windows Mobile but still...)
Any ideas? Or is there any way I can see a log of some sort to see why it is failing?
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Sep 21, 2010
I got my inc in April this year and had the exchange sync connected to my work email with no issues. Last week i dropped the my inc, broke the glass and got a new inc from asurion, which shipped with 2.2. I never installed the 2.2 on the old phone. Since the new phone, none of my work emails pop. If I open the mail app it syncs. I deleted and reinstalled the account a few times and no change. Anyone with these issues with 2.2 and know how to correct it?Also my phone is not rooted.
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Aug 1, 2010
I just got my droid incredible last week, and I am in the process of getting everything set up on it. What have you guys found to be the best way to sync with exchange and is there anyway to sync notes?
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May 5, 2010
exchange mail working fine - but two days later calendar is only syncing one way? If I update from Outlook on my PC ( via exchange server) it is not syncing with DI. Make change to calendar on DI - syncs fine with PC.
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Nov 16, 2010
I have a Droid Incredible and my business uses Microsoft Exchange 2003. every few weeks my phone will say that there's a problem with the exchange server when I try to sync. Restarting the server doesn't resolve this error, but removing the account from my Droid and re-adding it does.
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Aug 20, 2010
Is there an easy way to add email addresses from the company email directory on Microsoft Exchange to existing contacts already in my phone & have a complete company email directory? I had it on my BB with AstraSync & thought I saw it on my Eris when I had 1.5 but I can't find it on my DINC.
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Aug 19, 2010
i have htc incredible and activesync is working fine for mail and contact.but i noticed, when i look at the account setting for by exchange account, that the calendar is getting a sync error - 'synchronization is experiancing problems.not sure what to do or where i can find more info on the issue. there are some events in my phone calendar, but others are missing.could it be one corrupt entry that is stopping things? any way to drill down (on phone or server) to figure out what the issue might be?
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Aug 11, 2010
Can't find the answer, but there are many unsolved threads. I have duplicate entries that are re-occuring events that were changed in Outlook via computer. They change, but show up twice on my DINC: same event, same time, same place, etc., but only once via PC.I am trying to solve and here's a question: when you go to calendar > menu > more > Calendars > what choices do you have and what do you have checked? I have "'My Calendar"; "Exchange"; and "PC Sync" and I feel like I should only have one checked, but don't knwo which one. I am new to Droid and want to stay, but this is killing me.
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Sep 14, 2010
anyone else having issues in getting their corp email? My activesync started acting buggy yesterday. I've restarted the phn several times already and also deleted the account and added it again 4 times already. It doesn't want to sync.
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Jun 21, 2010
Picked up the Incredible the day it was release and have had no issues what so ever. I rooted the phone last night, and today Exchange Active Sync will not let my phone sleep. If I remove my Exchange account, or simply disable active sync, then the phone sleeps.
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Jul 7, 2010
I am having a calendar problem Microsoft Exchange/Active Sync. Calendar items I enter in my Incredible show up on Outlook. Initially, my Outlook calendar items also showed up on my Incredible but those calendar items have now disappeared after about three days and any new calendar items entered in Outlook do not appear. Email works fine and contacts entered in either Outlook or the Incredible sync without a problem.
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May 3, 2010
I searched the Activesync threads and haven't found this issue, hopefully someone can help me out. I have Activesync working fine, able to receive and send emails, have all of my contacts and calendar items. Works flawlessly, other than the Company Directory. When I search for someone in the Global Address List using the Online Directories and then Company Directory I get the person, their email, Company and Title but no phone numbers. I have used a couple of iPhones and they return all the info and accessing the OMA page and searching returns all the info. Any thoughts? I looked at the logs on the OMA sever (also our OWA server) and show no errors in the Event viewer or the IIS logs and VZW was completely useless.
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Apr 30, 2010
I got an incredible yesterday.Been trying to get Exchange active sync to work.The problem is that no matter what option I choose in Schedule (as items arrive, 5 minutes, 10 minutes, etc...), the phone always defaults back to Manual.Nothing I do will make the change stick.I've tried a battery pull, deleting the account multiple times and re-adding it.I even installed the trial version of touchdown to make sure push email was set up correctly on the server and it works perfectly in touchdown.Any thoughts?I've done about everything I can think of.I don't want to buy touchdown because this should work for free.
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Apr 29, 2010
I have the D Inc and have a question. Is there anyone to create filters in Active Sync Exchange that filters out emails so they don't hit your Inc. I have a rule setup in Outlook that automatically sends an email sent by a specific email address to go directly to my deleted items in my Personal Folders in Outlook 2007. The reason why i ask is because on my BB Storm, I setup a filter that blocked these emails from going to my BB In box. I also remember on my Moto Q with Win Mobile I always also able to setup a filter as well. I work at a help desk with a ticket tracking system, the system sends an email for every ticket opened by the help desk to all help desk employees, so my in box can fill up quite quickly. I did notice that if I have Outlook opened up on my desktop these emails do not show up on my D Inc, but when I close Outlook (Like I did last night before I went home), they are showing up today on my Inc.
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May 24, 2010
I want to set up my work email to come to my phone. I set up imap but i feel the updates are not coming regularly. Would setting up exchange sync work better/faster? Is there a way to use the exchange sync without getting charged the additional 15 a month from Verizon?
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Nov 18, 2009
So, I am having issues syncing exchange like I noticed some others as well. I am using a hosted exchange service, I don't think it really matters so much but they say it should work. They even tell you how to do it.
The issue I have though is I can send messages, my calendar syncs, but for some reason not my inbox. Has anyone else come across this?
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Jul 28, 2010
I am trying to set up an exchange account for a customer, the username, password and server settings all seem to be going through frin but when IU get to the actual email inbox its all blank, no load more messages , no account name nothing.
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May 10, 2010
I have multiple email accounts & would love to find an app that will act like Thunderbird. I want to check all the accounts and look at one Inbox and see all the mail that has come in with different labels. Is there an app that will do this out there?
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Oct 18, 2010
I've been working on this and searching for a few days now and this is how far I got.
I can send and receive email through Exchange and I can see emails in my Inbox, the problem is I never keep any emails in my inbox, they always go into separate folders and those ones I can't see. I can see and switch to the different folders but there appears to be nothing in them.
I'm using Samsung Email simply because it came on the phone and seems to be able to do gmail, hotmail and exchange all in one.
Android 2.1, unrooted. Anyone come across this issue or have any ideas?
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May 9, 2010
I have problem with calendar on my HTC desire. Sync with ms exchange works fine, but I can't add new exchange event on the phone. It is strange becouse I can edit exchange calendar entries (synced from PC). Has anybody got an idea how to fix it?
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May 1, 2010
I've tried to search the forums and also google about my problem, but I haven't found a solution yet.I am trying to link my Facebook account via HTC Sense sync, but I'm getting this message when I try to sync my facebook contacts:"Sorry!The process com.htc.bg has stopped unexpectedly. Please try again."I then tried to manually add my facebook contacts via the contact list, but my facebook friends aren't showing up.
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