When I was on Sprint.com looking at accessories for the EVO I don't even own yet, a chatbox came up with this Customer Sevice Rep talking to me.So, I asked her when the Epic 4G was to be released, and she blatantly ignored me.I was hoping to bring better news, like, "I found the release date!", but alas,I cannot.
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I know there are threads about Sprint's terrible customer service, but this one is a little different and more specific to the Evo.
View 14 Replies View RelatedDid anybody over here get a replacement phone in the mail? I'm getting one for various issues plus the phone is completely dead right now.just wanted to know couple of things:How long did it take to arrive?What did u send back? phone & battery? or anything else..manual/box & etc.They said it might be here tomorrow or in 2-3 days...lol I guess I got really lucky also because they are all sold out everywhere & now sprint is sending to me directly & I didn't even have to leave my house.So far I'm liking Sprints customer service. But I feel really weird this is my first day without the EVO since June 4th.
View 12 Replies View RelatedSeriously? Anyone able to switch it? I cant seem to figure it out.
View 3 Replies View RelatedReach Samsung Executive Customer Service - The Consumerist..What is "executive customer service"?
View 5 Replies View Relatedi've tried out all the radios to test out which is the best for me..and i devided on the one that was based off the verizon radio..so i got an error message saying "You must be a Sprint Customer to use this feature" so i changed to the newest radio out 2.42.01.04.27 and i still get the same issue..what could it be?
View 1 Replies View RelatedLong time lurker. I have had an eris for awhile and numerous issues. I have sent 10 tweets and 4 emails to HTC and tried calling 5 times and keep getting disconnected. Someone picks up and then gone.
View 21 Replies View Relatedcall me stupid. I could not for the life of me figure out how to remove the preset Customer Service Speed Dial number 2. I would like to set #2 as someone else. Also are we only allowed 9 spots for speed dial on android phones?
View 7 Replies View RelatedI was interested in purchasing a shield for my droid incredible. will you be making these anytime soon? if so could you tell me when they will be for sale or notify me? contacting SGP customer service.
We are expecting it to be back in stock by end of this week, if not by early next week.
If you have any more questions, please feel free contact our customer service department again at sgpstore.com@gmail.com.
I got this reply from them but what confuses me is it says we will have them back in stock, i didn't know they ever had them in stock to begin with. must have been a typo.
I just got an email asking me if I wanted to reserve the Samsung Epic 4G.
According to the email the phone comes out on 8/31 and sell for $250 after a $150 instant discount and a $100 MIR.
Here is the link for those Premiere customers HERE!
According to my friend Radio Shack will also be taking orders on Friday.
20 minutes ago: BREAKING: Sprint Officially Announces Release Date For Samsung Epic 4G: August 31st
View 49 Replies View RelatedFor whatever it is worth: ClockworkMOD Recovery for Epic available now
View 1 Replies View RelatedMy wife just got the Samsung Epic 4g.According the map for 4g coverage I live in a solid blue area (strong coverage)The 4g connection is constantly dropping in my house.Does anyone know what this issue is or of a fix?
View 11 Replies View RelatedI went to the sprint store, and I looked all over my phone for some sort of setting to get the phone to stop making the notification noise when out of service. Anyone know how to shut that off?
View 12 Replies View RelatedHow to disable Service tone on the epic?I am in areas where network signals keeps fading in and out and am always hearing a service tone for loss of signal and also when it reconnects.Its very irritating and would like to disable this?any help?
View 3 Replies View RelatedWhen I go from no service to a few bars the phone beeps.I went through the settings and couldn't figure out how to turn that sound off.Any help would be appreciated.
View 2 Replies View Relatedso I ending up having to do a Factory Reset (after only 3-days), and now I am having to input ALL my contacts again manually - After much searching on Google, I found that Sprint does offer a FREE backup service, however, it's NOT available on the Epic yet - I mean really?!? *rolls eyes* So, are there any other safe + free services out there to backup my contacts? I'd much rather use Sprint's Mobile Sync service, but that may be a ways off yet.
View 7 Replies View RelatedOk, so i go to check running services and i see that sprint hotspot is running. i have not started it since the day i bought the phone. i have no intention of using it, for now. why is it running and how can i stop it from starting? is it supposed to be running?
View 2 Replies View RelatedI have just had the WORST customer service experience EVER with Motorola. It started early last week, and is continuing through today. Suffices to say, the automated system is useless, the customer service reps are all in Argentina, and no one hears what you say. They only hear what they have been trained to hear, and can not think outside of their little scripts at all. If I hear " I really do apologize for the inconvenience, can you hold while I look that up" one more time, my head is going to explode.Does anyone have an email address for someone in Motorola Corporate that deals with the Consumer Electronics portion of the business? Preferably someone with a title of VP or such? I'd like to have a nice conversation with them.
View 14 Replies View RelatedI tried to search but I'm new to Sprint and just got the epic 4g coming from N1 and AT&T. Had a question regarding the 3g icon. Most of time instead of seeing the up and down arrows under the 3g icon, I see a "D" and if I have 4g on I see the 4g logo with the letters "zzz".. what is the "D" and if this means it is idle 3g how can I stop this? Does this mean that my gmail etc does not sync unless I use an application that needs to use data?
View 1 Replies View RelatedSamsung Epic 4g Coming To Sprint Samsung Newsroom
- a Galaxy S™ smartphone
"America's First 4G-Capable Phone with Slide-out QWERTY Keyboard and Brilliant Super AMOLED Touchscreen Samsung Epic 4G brings a living room entertainment experience to a mobile phone, offering HD-like video through the first video store with movies and TV shows, optimized for a 4G handset for rental or purchase"
"also features:
- a slide out, full QWERTY keyboard and 4-inch Super AMOLED touchscreen display.
- Samsung 1GHz Cortex A8 Hummingbird Application Processor supports amazing 3-D graphics, faster upload and download times and the full richness of HD-like multimedia content.
- Dual camera: 5 MP camera/camcorder with autofocus, Power LED flash and 3x digital zoom for HD video3 (720p) video recording and front facing VGA camera for video chat and more
- Visual Voicemail
- Mobile Hotspot capability supporting up to five Wi-Fi enabled devices to share the 4G experience simultaneously
- Android Market™ for access to more than 50,000 useful applications, widgets and games available for download to customize the experience
- Wi-Fi b/g/n
- 1500 mAh battery"
Anyone know if Sprint is going to charge a fee (on top of the totally-not-for-4G $10 fee) for using the epic as a hotspot?
View 13 Replies View RelatedNot as familiar with the Moment as the Hero... Can someone tell me an easy way to write a custom PRL to the Moment? It is simply a few key strokes on the Hero but I am told the Moment needs CDMA Workshop to push the PRL.
View 3 Replies View RelatedI (like hundreds of others) have had a call quality problem with the two Droid Incredibles I purchased for my wife and myself when they were released on April 30th. Verizon recognized that there was a problem and replaced both devices with ones manufactured about a month later (5/02) and the same issue with poor voice quality continued.
We love the device EXCEPT for the lack of ability to understand callers. So, I asked Verizon to extend our 30-day opt out to give them an opportunity to work out the issues with this device. I just received a call from Verizon customer service (which I could barely understand) and was told they would not extend the 30 day period and my option was to live with the poor sound quality or switch to another device. Verizon has no other devices that were interested in at this time so well be canceling these two lines (and one other) and returning to T-Mobile. T-Mobile may not have the best coverage, but they do have great customer service, unlike Verizon.
I've heard that the sprint wireless tether on the Epic is really slow for some reason. I get 4G at home, with speeds of about 7Mbps up and 1Mbps up. Will I get the same speed with my laptop?
View 3 Replies View RelatedI, like everyone esle, am waiting on the Epic 4g but I have a theory on why Sprint will continue to hold off on the Epic, the Evo Shortage. Currently there is a shortage of HTC Evo's, and waiting lists for them at all the stores in my area. Last store I checked with had a waiting list of 70 people. Sprint actually stands to lose money if they released the Epic 4g before they filled the EVO orders. My prediction is we wont' see the Epic 4g released until the Evo shortage issue is resolved. If they have 70 people on a list for Evo's that's 70 guarenteed sales. anything they sell with the Epic is a bonus. if they release the epic too soon the people waiting for evo's could just get Epics and then they lose their bonus Epic Sales. Just a thought big business doesn't think "how can we make our customers happiest" they think "how can we make the most money out of the situation".
View 22 Replies View RelatedI rooted my Samsung Galaxy S II Epic 4G and then decided to unroot it. I was using Odin3 v1.85 and about half way through it failed and the phone restarted. Instead of booting into the OS is just displayed a message saying
Quote:
Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again
. When I put it into Downloaded Mode it says
Quote:
ODIN MODE
PRODUCT NAME: GT-i9100
CUSTOM BINARY DOWNLOAD: YES (1 counts)
CURRENT BINARY: SAMSUNG OFFICIAL
And when I plug it in to to my computer to try to unroot it again, it would not recognize the phone, it did not appear in device manager. I tried two different cables, two different computers, and re-installed the drivers.
I am thinking of getting the Epic. But does sprint let you block calls from specific numbers? This is very important to have. If Sprint doesn't, which of the other galaxy S providers allow blocking?
View 7 Replies View Relatedthe Epic has taken over the Home page on sprints website, once again, hopefully this means they're getting ready to launch. Cell Phones, Mobile Phones & Wireless Calling Plans from Sprint
View 10 Replies View Relatedwe all know that sprint has had a page about the Samsung Epic, with the full spec sheet, but there was no sprint news release about the phone which means they were still not about to go all out advertising the phone. As of aug. 9th however, they have updated their news page to have the Epic be publicly displayed in their newsroom. Nothing in the link we already don't know (specs wise), but this does mean that they are beginning to make actual advertisements for the phone which only means the release date is drawing nearer.
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