Samsung Captivate :: Need To Access Phone Files Broken Screen
Nov 23, 2010
I tried everything and I'm beside myself. I dropped my phone off the second level of a local mall....it is (was) a Samsung Captivate. I was leaning over the rail to yell down to someone and the phone fell out of my pocket.
The screen is black....the buttons on the bottom light up and function. but I can't see a thing.
I need to get a video off the phone of my son, it was one of those moments that I was so glad I caught on video. I have to get it!! I"m sending the phone to DR.PHONEZ to get repaired but I scared that this video will be lost. So
I tried BitPim but the phone isn't supported. IT is recognized by my pc but I can't access the files I need.
two REMOVABLE drives show up in "MY COMPUTER" but when I click them it says "please insert disk"
Not sure what to do here, I checked all over the web.
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Aug 5, 2010
My HTC Incredible has a broken screen (physically intact but it doesn't turn on, and the phone is functional), so I'm getting a replacement soon. I managed to backup the files that I can see as "mass media storage" from the phone, the contacts are synced with Google account, but couldn't back up the SMS. Is there a way to access the android phone with PC? I'm trying screencast 0.4 but it looks like it requires "rooted" phone, which my phone is not.
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Jan 15, 2014
My contacts weren't backed up to google+. I really need to access my phone through my laptop to copy my contacts atleast? In can access recovery mode and wipe it but I really want my contacts off of it and some text messages. How I can do this? My replacement nexus 4 through device protection plan just arrived and I need to send the broken one back.
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Jun 8, 2012
My Motorola maxx has a broken screen, there is no image at all. The device appears to power cycle, and when connected to win 7 there are 2 drives to explore, both appear as unformatted.
How to recover my files ? When I connect my new maxx the folders are also unreadable.
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Aug 6, 2010
I dropped my phone and broke the screen underlying the glass. Over the course of the next few hours the screen turned black. I would like to get some of the pictures off of the phone I took but i don't know how to do that. The phone still turns on you just can't see anything and when i try to connect it to the computer it sees the E and F drives but won't allow me to access them.
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Aug 4, 2010
I'm a big fan of just having direct access to my devices (i.e., no sync, no "management" front end). So this isn't about local access from the device (using MyFiles or Astro), but from a PC in the same location (so not like 3G remote). So far I've explored these options: USB Connect phone, mount from notification menu, and there you go. Bluetooth Pair phone, use "send file" from PC BT app (running in system tray).
Files drop into a 'bluetooth' directory, ready to move/use. Android Web OS Very beta-esque right now, but runs as a service on the phone, then you can access the filesystem (and SMS, eventually other functions). You can copy up to the phone or download (basically via a simple web mechanism). Use across Another service on the phone, a basic FTP server accessible across WiFi.
Works pretty good so far, I created a 'network location' in Windows, then a shortcut on my desktop into my MP3 directory on /sd. So I just open that folder, copy over MP3s. Doesn't matter where the phone is currently sitting or connected. For the services type options, I'm going to check out something like Locale or Tasker, when I can trigger the service to fire up based on a rule (a specific WiFi network trigger would be outstanding).
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Aug 18, 2010
I'm curious if others are seeing this as well. I've noticed if someone sends me a long link in an email, I open the email in the email app and try to click on the link but the app isn't resolving the entire link. It gets cut off.
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Sep 21, 2010
I have no problem sending a file from my computer to my phone via bluetooth. However I cant seem to figure out how to send files from my phone to my computer. I tried using bluetooth file transfer from the app market but its not working.
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Aug 31, 2010
Is there a way to protect certain files on this phone like my photos, call log and etc. I noticed in my files there is an option to show hidden files but how would i go about hiding files
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Oct 11, 2010
My Captivate wont go past the Galaxy S logo screen anymore and the bottom buttons stay lit. I can get it into recovery mode but I would like to save some pics and vids that I have on the internal SD card. Anyway to save files before I Odin flash this thing? Droid explorer sees the phone but wont show the paths/files.
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Oct 11, 2013
My touch panel is broken and not working. The device is booting up (ZTE Blade) since it is pattern locked i am not able to enter into phone or copy the files.
Is there any workaround?
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Aug 27, 2010
Looking to speed up my Samsung Captivate a bit. Seems like every since I loaded it up with some music and movies that it is slower. Any truth in that? Considering getting an SD card to hopefully help with that but not sure if it is just my imagination. Anything else for performance tweaking would be great too.
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Jul 19, 2010
I bought my Captivate and am a Android convert from Iphone and many Windows Mobile devices. So far I like the phone and the app store however am annoyed I can't get outside android programs to load.I have seen the sticky on this but am leery to attempt it.In the meantime I have some questions.
1. Is there a regular way most people use to move their movie files over to this phone? I tried doubleTwist, however I have selected just one folder and it grabs everything in all media folders and I have deselected looking at Windows Media Player and Itunes so this is causing me much frustration. Is there an easier way?
2.I just realized that the phone doesn't utilize an alarm clock feature. I know this is very minor, I am assuming there is an app for that.
3.Any advice an a good ebook reader for this phone?
I know I have more, but I'll stop here for now. The syncing part is just driving me nuts!
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Aug 12, 2010
I've only had it for a week, so how do I exchange it?, or what do I do?
In case you wonder how I know, the screen goes to blackness after the galaxy S screen
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Sep 2, 2010
If any of you own an uncloaked captivate, and also have a T-mobile phone, and you don't mind testing let me know. I want to confirm my fix, that popping in an active T-mobile sim card with data plan, will allow an unlocked Captivate to get a 3G signal. No software or root required, it is actually very easy. If you are willing to volunteer, let me know.
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Sep 13, 2010
Is it possible to create a sort of wifi lan network (i.e., make the captivate work as a local area network router without internet access)? this could potentially be useful: quick filesharing, improvised LAN for games, etc...
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Sep 13, 2010
This problem only started after I bought JuiceDefender and I think I have all the settings set up properly so I'm not sure why this is happening. In the Android settings I have it set for a 30 second timeout, but for some reason my screen will fade brightness, but never go off completely.
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Jun 4, 2014
I broke the screen/digitizer on my phone the other night. I got a new replacement phone through my mobile insurance. I was able to create a backup of my old phone through Kies since it's only the screen that won't work. However, upon further research, I'm seeing that Kies does not back up apps or app data. It says it does, when I selected everything while I was backing up but it won't let me when I try to restore it to the new device. It will only let me restore the contacts, pics, music etc.. which I already have on my micro SD card.
I've seen that people use helium backup but I am unable to do anything on my old device other than plugging it into a computer. I can't install helium on the old phone. Will I be able to backup the broken phone just with Helium Desktop?
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Nov 12, 2013
Some contacts for whatever reason werent saved my girlfriends galaxy s4 screen broke the phone turns on but can not see anything on the screen. Is there anyway to get contacts off this phone?
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Oct 12, 2010
Is this possible? Many times my phone is in a holding frame of some kind (cars) and the button on the side isnt easily accessed. Is there an app or a way that a simple tap on the screen can activate the phone instead of requiring pushing the button on the side?
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Aug 6, 2010
Im pretty much a noob to all these cell phone device operations etc. I thought launcherpro was pretty cool so i installed it but when i started using it, it seemed that my device was much slower than with just the original launcher. Also i was wondering if there is an app to take a screen shot without the phone being rooted (what does that even mean?)
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Jul 26, 2010
I used my phone at home a lot. Is there any way to disable the initial "phone locked"? It is very annoying to have to swipe every time I want to access the phone when it is just sitting on my desk. I looked in the manual and did not see any options regarding this.
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Jul 18, 2010
Anything you guys can think that could help? I've searched around, and found that holding down VOLUME DOWN and Power lets you hard reset the phone, but this doesn't work for me. I hold them down, and the phone just boots up like normal and then shuts off.I rooted it, and it was working fine. Rebooted a few times and then it quit working.
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Sep 14, 2010
When I select the power button to bring the phone out of sleep the phone screen will turn off within a second or two. Is there a way to keep the screen on longer? If I press power and look away for a second the screen goes black again. Its liek I have to hit power and jump right on it to enter my swipe code.
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Nov 4, 2010
I was attempting to install the latest Cog and now the phone is stuck on a screen with a little white phone ---an exclamation point---and then a little white PC.
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Oct 3, 2010
Was about to flash cognition 2.2 but I wanted to Undo my one click lag fix first. Now I'm stuck on the Galaxy S black screen. No idea what to do, I can't use odin cuz im on a Mac.
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Jul 24, 2010
I cannot find the where I change my User info on the "Lock Screen" ... (Where it says ... " This Phone Belongs To".
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Jul 22, 2010
I've had a problem since yesterday that every time I'm on 3G the browser returns an Access Forbidden error. All the other apps work just fine, it's just the browser, and only when I'm not on wifi. I have tried rebooting the phone, clearing the browser data, turning flight mode on and off.
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Sep 24, 2010
I just downloaded the Sideload Wonder Machine and well.... I don't know where or how to get the apk. files....
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Sep 8, 2010
I'm at a barns & noble and I can only load their website. when I click the "att wifi option" banner it does nothing, and yet I have no trouble with my laptop. Anyone else having same problem?
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