General :: App Data Backup From Phone With Broken Screen
Jun 4, 2014
I broke the screen/digitizer on my phone the other night. I got a new replacement phone through my mobile insurance. I was able to create a backup of my old phone through Kies since it's only the screen that won't work. However, upon further research, I'm seeing that Kies does not back up apps or app data. It says it does, when I selected everything while I was backing up but it won't let me when I try to restore it to the new device. It will only let me restore the contacts, pics, music etc.. which I already have on my micro SD card.
I've seen that people use helium backup but I am unable to do anything on my old device other than plugging it into a computer. I can't install helium on the old phone. Will I be able to backup the broken phone just with Helium Desktop?
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Sep 30, 2013
I have a Xolo Q700 and I broke it. The screen is cracked and I can't type my password.
By default, USB Charging mode is on ... so no use connecting it to my pc. I also tried rebooting but the USB charge stays default.
How do I control my phone now coz the OS is working fine. I cannot login. All my data is in phone memory. How do I atleast get that data ?
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Mar 20, 2013
My HT Desire HD touchscreen died (at least partly) last week. I can no longer use anything in a column about a centimetre wide that runs the whole right side of the screen - which includes the Enter button. So I can't actually login to the phone
I've bought a new phone (Sony Xperia Z) and got my sim copied and switched the SD card from the Desire to the Sony. However, there is still stuff on the phone. I've realised that at least some of my data was on the onboard memory and I'd like to get it back. So basically I'm looking for ways to get the data back.
I can't plug the phone in and pull data off because I need to be able to login to switch it from charge only to USB drive. Maybe there's a way to force this?
I read an interesting post on hooking a USB keyboard to android and it should "just work" (How To Connect a USB Keyboard To Your Android Phone). However, I don't have the adapter to connect it, and the Desire ran an older version of android with Sense on top, so it may "just not work".
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Nov 12, 2013
Some contacts for whatever reason werent saved my girlfriends galaxy s4 screen broke the phone turns on but can not see anything on the screen. Is there anyway to get contacts off this phone?
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Apr 15, 2012
The last couple of times that i have tried to restore an app through titanium backup, it will not work. It just says "application not installed". If i try to select it from astro file manager, it claims that the file is broken or corrupted. I have tried to install titanium backup again, without success in fixing the problem. The only way around this is to download from the play store and then restore its data, which is difficult. also, It seems to only be happening on big applications like angry birds and fruit ninja for example. Maybe remove compression?
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Jan 27, 2013
I'm going to flash (format) my Samsung Galaxy S2 (both the external sd and internal sd) . My phone is not rooted. But there are some app's data that i want to backup before formatting.Those are some of my games' progress,Mozilla Firefox's history,bookmarks etc,Opera Mini history etc. , and the songs i tagged in Shazam.How am i supposed to do that since i know that you can't backup app data such as game progrees if your phone is not rooted ? Also i can't access those apps,whenever i open them they constantly crash,this started 1 week ago,that's why im gonna flash my device.
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Feb 15, 2013
I had a Nexus S. Got some games and got pretty far in them. I did not root the phone. Now I have an N4. I want to pick up where I left off on the new phone with regards to the games.. let's say, They Need To Be Fed as an example.
Now, neither phone is rooted, so obviously this complicates things, but it is not impossible. I can easily use Carbon to backup my app data and restore it onto the new phone without requiring a root. However I want to explore alternative methods.
So in a perfect situation, I would like the app data (and/or the app itself) to be backed up into one nice file that can be saved onto the new phone and then opened up to put the saved data where it needs to be. I'm not sure, but do .apk's contain app data as well? Could I save my current progress on TNTBF along with the app itself into a .apk and then extract the file on my new phone to continue where I left off?
What Carbon does is create a folder specific for the app and its data, which is a bunch of files I'm not familiar with, and requires Carbon to restore the data itself. Although this app is phenomenal and will be my last resort, I'd like something that doesn't require the app itself to restore the data. I used to use something called Ultimate Backup I think. When I selected to backup an app, it would save a .apk to the sd card. I'm not sure if it was backing up just the app or the app data as well, but if it did save the app data then that would be optimal.
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Nov 29, 2013
I don't quite know where to place this, but I have Rom toolbox pro and I want everything backed up, so when I do a system reset, I get everything back. I can backup phone data, but I don't see an option to back it up on dropbox. Am I overlooking something?
Oh, also, can I only back up app data to the cloud, and not the entire app? I'll just download it when I need it, but, I'd like the app settings on the cloud.
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Nov 19, 2013
I used to have a HTC Desire HD. On that was a brilliant ROM, spent ages on it and it had LOTS of data and apps. One time I backed it up through Clockworkmod and a few days later it bricked. I managed to breath life into it but I couldn't restore that file because I moved it to my PC and so much time had passed that I couldn't find it. Recently I found the backup and saw the apps and app data was still inside (opened using winrar).
Is there any way I can move this app data and the apps to my Galaxy Note 2? I had a Titanium backup but it was on my phone memory which got wiped, the SD card was untouched. If there's an incompatibility between HTC and Samsung recovery backups could I use my dad's HTC Wildfire to put the app data on then Titanium backup and move the apps and app data over?
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Nov 10, 2013
When I try to recover my apps using Titanium Backup's "Extract from Nandroid" feature, it says "Could not find any data in this TWRP backup"
The files in my TWRP backup folder are
data.ext4.win000
data.ext4.win001
data.ext4.win002
md5 for the above
recover.log
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Dec 30, 2012
I have titanium backup pro. I want to know can I backup only apps data? I mean when titanium backup pro performs backing up are there any option to excludes apk file backup and only backup apps data?
I think it's useless backup apk files, I can download them from Google play store.
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Jul 21, 2012
how can do a backup of data usage on ics with titanium backup? because if I change roms with full wipe I lost all saved data.
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Aug 5, 2010
My HTC Incredible has a broken screen (physically intact but it doesn't turn on, and the phone is functional), so I'm getting a replacement soon. I managed to backup the files that I can see as "mass media storage" from the phone, the contacts are synced with Google account, but couldn't back up the SMS. Is there a way to access the android phone with PC? I'm trying screencast 0.4 but it looks like it requires "rooted" phone, which my phone is not.
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May 26, 2013
This phone was my dads until he got a new one, but he only has a limited amount of time to retrieve the data before it goes back to T-mobile or else he has to pay money for the broken phone core. It was dropped, and broke the digitizer but not the screen. As of now, the display doesn't work at all, but I can hear the phone turn on just fine. I have been trying to think of how I can access the internal storage without tearing the phone apart and getting to the storage directly(not sure if that would work either).
- Model Number SGH - T989
- Not rooted
- USB debugging not enabled. I thought I might be able to get to the storage via adb, but that will be useless without usb debugging activated.
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Nov 23, 2010
I tried everything and I'm beside myself. I dropped my phone off the second level of a local mall....it is (was) a Samsung Captivate. I was leaning over the rail to yell down to someone and the phone fell out of my pocket.
The screen is black....the buttons on the bottom light up and function. but I can't see a thing.
I need to get a video off the phone of my son, it was one of those moments that I was so glad I caught on video. I have to get it!! I"m sending the phone to DR.PHONEZ to get repaired but I scared that this video will be lost. So
I tried BitPim but the phone isn't supported. IT is recognized by my pc but I can't access the files I need.
two REMOVABLE drives show up in "MY COMPUTER" but when I click them it says "please insert disk"
Not sure what to do here, I checked all over the web.
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Feb 28, 2014
I broke the screen on my droid mini. I bought a replacement digitizer/screen combo off ebay that doesn't seem to be working even though installation is correct. I can power on the phone, but it's really weird. There's no display and it just vibrates once. About every minute it vibrates 1 time again.
Secondly, my PC won't recognize the phone now. I was going to try to transfer my photos to the PC so I could call insurance as a last resort. I have around 800 photos on there that I want to get off. NOTE, MY SCREEN DOESN'T WORK so I can't change modes on the phone.
I'm temporarily using an old phone, at least need getting the photos off the phone.
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Jan 6, 2011
I broke the screen of my Nexus1 and I'd like to send it to repair. However, I don't want to send it while my accounts are enabled. So, I need to do a factory reset. how to do it without having any visibility into what's going on on the display?
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Jan 15, 2014
My contacts weren't backed up to google+. I really need to access my phone through my laptop to copy my contacts atleast? In can access recovery mode and wipe it but I really want my contacts off of it and some text messages. How I can do this? My replacement nexus 4 through device protection plan just arrived and I need to send the broken one back.
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Jan 28, 2014
I have a completely broken screen/lcd/digitizer on my Samsung Galaxy S3, debug mode was not on. The phone works as it will still vibrate when turned on and the LED / Menu / Back buttons light up during a boot. USB connector works as well. The phone was not previously rooted.
I had most important data on the sd card and I've already wrote off any other data on the phone as I've since moved on to a GN2. I would like to make use of the S3 (not necessarily as a phone but a server, security camera, etc.). I've read several posts here about my options and looked at numerous google articles, all seem to require debug mode being on or assume/require the data/OS must remain as this is what the user is trying to recover. I do not care if all data is lost on the phone, I just want to make the device useful again.
Am I out of luck if debug mode was not enabled or can I flash through adb via some obscure mechanism? Also note that fastboot is not an option here as the S3 (samsung) does not have it enabled. I am unable to get into "Download Mode" as I cannot see info on the screen.
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May 25, 2010
What's the best way to backup my HTC desire data to PC (not to SD card)? Is there any software which offers this backup and then restore facility?
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Jun 8, 2012
My Motorola maxx has a broken screen, there is no image at all. The device appears to power cycle, and when connected to win 7 there are 2 drives to explore, both appear as unformatted.
How to recover my files ? When I connect my new maxx the folders are also unreadable.
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Aug 20, 2013
I was sitting in a van/car when my phone fell out of my pants and onto the pavement. It was about a 3 feet fall. At first my phone seemed to be ok. There wasn't any scratches or cracks because it landed flat the screen facing up. But maybe about an hour later a small part of the screen was beginning to become dark. This dark area continued to get bigger after a couple of hours and by the end of the day the screen was completely "blacked out".
And silly me was too ocuppied playing with a guitar I had just bought instead of thinking about backing up or copying my important data from my phone, like pictures and notes etc. So later when I plugged my phone into my computer, I found out that I couldn't access the phones files like I would do on Hardisk taken from i.e. a laptop. When I go to Computer on Windows and look for my phone which is appearing as GT-I9100 as a camera and when I click on it says folder is empty. So I realized that I might not be able to get my data from my phone in case I get a new phone from the dealer.
I'm not very familiar with Android devices but I'm wondering if it's because I have a screen lock password that I can't get to the data on my phone?
PS - I'm thinking this is one those classic examples of, "You should have backed up everything on your phone everyday" scenario. Luckly I have most the pictures on my phone transferred to my computer already.
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Aug 4, 2010
How do I put my apps etc on my sd card to free up the phone memory? Also how do I find out how much phone memory I have left?
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Apr 17, 2010
How do I do a full backup of all my data? Titanium isn't working for me and I don't know why? I do also have root explorer installed but am not sure how to back up my apps and data with it.
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Sep 20, 2010
I have been a Nokia fan for years, but for a few months now I am totally thrilled and amazed by Android. So I decided to drop my Nokia phone, and buy a Samsung Galaxy S. I saved some money, and next month will have enough to buy my very first Android phone. I cant wait to have that phone. However I decided to post on this forum to ask you two questions regarding the Samsung Galaxy S and Android.
1. As far as I understood Android synchronizes phone data in Google applications (Gmail, Google Calender, Googe Tasks, ect.). What if I do not have google account and do not intend to have one? Can I backup my contacts/messages/phone settings on my computer?
2. I saw that many phones (Samsung Galaxy S as well) have weather widgets on main screen which show the weather forecast. My question is that these weather widgets are available only if there is a wi-fi or mobile internet connection? If there is no internet available then these widgets disappear? Because I would like to get one of these widgets but I will have internet available to my mobile phone only at my home, so when I am outside or workplace there is no internet.
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Dec 11, 2009
Does anyone know if the VZW Backup application can send contacts to the Droid? I'm currently using a non smartphone that uses VZW Backup to back up my contacts on the phone online somewhere. I don't know if the Droid is compatible with the VZW Backup app tho.
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Dec 21, 2013
Last month, I ordered a Dell 7 Venue tablet. It worked fine, until I had accidentally dropped it on the tile floor. Now my touchscreen is cracked and mostly non-responsive. I can still power it on and off and the interface seems to work. I had to order a new Dell Venue 8. However, I want to save my app data from my broken Dell 7 Venue and transfer the data to either my home PC or my Venue 8 tablet. Is that possible, if so how can I do it. I used a USB driver to connect the broken tablet to my PC, but I can't find where I can find my data. I had saved game data from various apps, such as Angry Birds, Candy Crush, and Crime City, and I don't want restart the games from the beginning. I had assumed that Google Play saves the data through their servers so I could resume my progress through another tablet. Also, I can't uninstall various apps because the center of the screen where it asks "are you sure you want to uninstall this app?" is non-responsive. I also tried Robomodo, but it won't detect my tablet. I don't have a micro SD card and my Dell tablet is not rooted (whatever that means). (i.e. cd /data/data/com.rovio.angrybirds/files)
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Nov 18, 2012
I'm currently using Titanium Backup and it's impossible.
The reason I want to do this is because games' APK take a lot of place, and I already have them backed up on my PC. I just want their data to save my progress.
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Sep 24, 2012
i'm looking for an app that allow to back up app data ONLY (like progress of game, setting,...)
i use titanium backup and it backs up app + data which is unnecessary and takes time, for example: you have a 100 MB game on your tablet, you want to back up the game progress, so you can upload to dropbox, on your phone you just need to download that data backup and continue playing on your phone,with titanium backup you have to backup all 100 MB of app + data and upload that 100 MB to dropbox and you waste your time and even money (if you're on 3G/4G)so is there any app that back up app data only? while titanium back up let you restore app + data or data only, i can't understand why it can't let you back up app data only, maybe the dev thinks people always back up everything, not just app data.
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Nov 12, 2013
Some contacts for whatever reason werent saved my girlfriends galaxy s4 screen broke the phone turns on but can not see anything on the screen
is there anyway to get contacts off this phone?
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