Sprint HTC Hero :: Exchange Sync - Folder Layout Issues

Sep 17, 2009

This has been one of only a couple of bugbears I'm experiencing with my Hero. While Exchange syncs perfectly for mail, contacts and calendars, it fails to display Outlook folders in the proper way. Does anyone else experience this?

I have something like 20 folders, most of which have subfolders, and then some of those have more subfolders. In Outlook, it's perfect (naturally). On the Hero, it seems to display them almost randomly - certainly not in the hierarchy they should be, or even alphabetically. With 100+ folders (some with the same name), this is a pain when on the move and relying on the phone to give me access to stuff.

Does anyone have a fix for this?

I've tried the 5 day trial of one of the Exchange apps (can't remember the name) but found it clunky and removed double-quick. Don't like RoadSync either. Plus, I don't see why I should pay for an app when the default one should do the job properly.

Also, on the subject of Exchange, is there any way to get tasks to sync? I'm having to use Gmail to "copy" tasks from Outlook (PITA), and don't really want to add a third party app to manage just those.

I guess it's a case of waiting a few months for some kind of update ... or is that me being a little too optimistic?

Sprint HTC Hero :: Exchange sync - folder layout issues


Sprint HTC Hero : Exchange Sync Performance W/ 2.1

Apr 21, 2010

I've read a few "pre-reviews" of 2.1 and have yet to see any comments on better performance as it relates to syncing w/ Exchange Servers.Can anyone who has 2.1 loaded, that also uses an Exchange Server, comment on performance? I know that with 1.5, even though the settings are dictating the phone to sync upon arrival, there are times where it hasn't synced for more than a day.Just curious to see if this has been improved.

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Sprint HTC Hero :: Calendar Sync With Exchange Server

Dec 8, 2009

My HTC Hero have problems to sync the calendar with our exchange server! emails and contacts are all OK!

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Sprint HTC Hero :: Turn On Exchange Calendar Sync?

Dec 9, 2009

How do I turn on Exchange calendar sync? I can't find the option. I have my Exchange email setup and everything is working fine. When I set it up I told it not to sync my contacts and calendar because I usually sync my work calendar with Google Calendar Sync. However, I am now using Office 2010 Beta at work and Google Calendar Sync does not support it.

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Sprint HTC Hero :: Cant Register Exchange Sync After Doing Backup

Feb 9, 2010

ok heres the deal, i have my work email on my hero. i set it up before i rooted flashed fresh 1.1 and installed gumbo kernal. i installed nandroid backup last night and ever since, i can no trecieve or send and email. it says theres an authentication error. i called our customer support and all my info to set it up is correct. the acct is for yum brands in case anyone has anymore info.

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Sprint HTC Hero :: Exchange Sync Bug Or Working As Expected

Nov 20, 2009

When I set my HTC Hero to sync with exchange "As Items Arrive", the phone is constantly synching and therefore my battery drains. Even when I turn off the phone, the phone uis still awake since it is constantly checking/sync-ing with exchange. I was under the impression that by selecting this type of sync, the items would be "pushed" to the device rather than the device constantly checking if there are new messages, contacts, or calendar eventsto sync. Is this expceted behaviour, or is there some other tweak I need to do? By the way, I just updatedmy phone yesterdey to the latest firmware, and the issue still persist.

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Sprint HTC Hero :: Exchange Active Sync Pin Lock And Remote Wipe

Oct 30, 2009

I know there's an EAS thread but I couldn't find a solid answer to this question - Does the Exchange ActiveSync implementation on the HTC Hero from Sprint support advanced security features of Exchange server mainly enforcing Pin Locking and enabling Remote Device Wipe via Exchange? I know iPhone does and the Palm Pre does after WebOS v1.1. I'm very interested in the HTC Hero but need to be able to connect to my corporate exchange server. It's a large company so I cannot have my device added to an exception list or anything.

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Android :: How To Sync Sub Folder Listed In Exchange Directory?

Dec 20, 2009

It there anywhere to sync all sub folder listed in my exchange directory ? i can go under each sub folder and do a refresh, but the manual process is very tedious.

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HTC Hero :: Exchange - Folder Sorting Order

Nov 11, 2009

I have about 15 folders that I use for filing. Does anyone know how to get the folders to sort alphabetically?

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HTC Hero :: Sync ALL Exchange Calendars?

Oct 17, 2009

I had no problem setting up my Exchange sync, however I have multiple calendars on my Exchange account (1 account, multiple calendars), but the phone only syncs with one of those calendars. Is there a way to have it sync with ALL the calendars on my exchange account? (And I did go to the calendars selection settings but it only shows one of my exchange calendars.

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HTC Hero :: Sync Calendar With Exchange

Dec 2, 2009

I've got my email and calendar syncing with my Exchange server every couple of hours, but if I make a change to an appointment from my PC and want to sync my Hero calendar immediately, how do I force an immediate update? I can refresh my email, but I can't see a calendar refresh option? I worked it out. Just go to home screen, menu, Settings, Data synchronization, Exchange ActiveSync and there's a Sync now button at the bottom of the screen that syncs mail, contacts and calendar when you click it. Perfect. Would be nice if it was a little easier to get to though!

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HTC Hero : Exchange Sync Error

Aug 31, 2009

I'm wondering if anyone else is having problems syncing with Exchange 2007 (via wifi)? I connect with our exchange server and can send e-mails, but the contacts/email/calendar sync result in a "Exchange sync error: Sync protocol error".I noticed people were having problems with Exchange 2003 and SSL, but we do not have ssl turned on at the moment.

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Android : Exchange Sync On HTC Hero

Sep 27, 2009

I have a new HTC Hero.I am currebtly syncing with Exchange using the Exchange sync app that come with the Hero.I used to us RoadSync from DataViz on my Nokia which was great.There are a couple of features that I miss.

a) I can't set different sync schedules for different times of day lie I can in RoadSync.

b) I can't seem to access the Exchange Global Address List like I could in RoadSync.

So.

1) Does any one have experience of using the Beta of RoadSync on Android. Is it any good ? Does it have the features above ?

2) Can anyone recommend any other Exchange sync apps ?


Also, is there any way to force exchange sync, roadsync or any app for that matter to use a particular connection, i.e. 3G or wifi only ?

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HTC Hero : Exchange Contact Sync

Jan 18, 2010

I am today using the Hero to sync Mail and Calender via Exchange using HTC own software. However, i am hesitating regarding contacts. All i want is to receive the adresses in our Company Directory into my phone. But will my phone try to upload my (private) contacts into exchange? I have not found any rules to be set about this. Can anyone shed any light on this?

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HTC Hero :: Active Sync Exchange Calendar?

Oct 3, 2009

Does the Active Sync Exchange calendar allow you to invite attendees?

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HTC Hero :: HTC Sync - PUSH Exchange Server

Oct 19, 2009

I understand that HTC Sync will allow for syncing with an exchange server (not just desktop client software). Can anyone confirm that it supports push email and not just periodic checking?

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HTC Hero :: Exchange Sync Problems After ROM Update

Sep 21, 2009

I updated my HTC Hero yesterday with the new ROM for Orange handsets. After the update i went back and setup my Exchange ActiveSync settings on the phone, it all seemed to work ok. Initial sync downloaded my emails, contacts and calendar, I then went to change the schedule to 'As item arrives', which is how I normally have the phone set for push emails. I found that when i change this setting the phone is constantly syncing with the server, as soon as it completes a sync it will start syncing again. I left it for about 30 minutes doing this over a wireless connection thinking it might stop eventually, but it didn't.

I have tried deleting the account and setting it up again and also done another factory reset, but as soon as i select 'as item arrives' in the schedule then it does this.

This worked fine before the update, any ideas whats gone wrong? Is there anything i can do to so that the phone only syncs when there is new mail?

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HTC Hero : Can I Sync Contacts To PC - Not Using Google - Exchange

May 4, 2010

There are alot of Threads/Post on Contacts Sync etc. I haven't found the answer though to my question, so here it goes.

Can i sync my Contacts to my PC and not use Google or the Exchange Sync? Just make a separate folder for them in the event of a phone crash etc. Maybe make a folder to put on my SD Card?

Sorry if this has already been ask before, i couldn't find any threads of it.

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HTC Hero :: Exchange Server Contacts Sync / Error Message

Nov 12, 2009

I am new to the forums, hoping someone is able to assist me with some Exchange Server Contact sync problems. We are running Exchange 2007 (w/ SSL) and my mail and calendars sync no problem. But when it does the contacts, I get the error "Synchronization is experiencing problems" with no further message to the error. I have tried over WiFi and with the carriers network. This is on a fresh wipe of the device, I have tried deleting and re-adding the exchange account to the device but with the same error. I get approx 6 of my 325 contacts synced.

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HTC Hero :: Difference Between Active Exchange Sync And Just Setting Up Outlook

Dec 18, 2009

I wanted to set up my hero to get my mail from work and calender ect. We use outlook. The question I have is whats the difference between active exchange sync and just setting up outlook like you would set up yahoo, gmail ect... Sorry if this is a dumb question but I just never had to use exchange before so im very unfamiliar with it. What I have been doing is just syncing my phone via usb with my home outlook.

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HTC Hero :: Sync Phone With Their Global Address Book In Microsoft Exchange?

Aug 27, 2009

Has anyone managed to get the Hero to sync with their Global Address Book in Microsoft Exchange?

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HTC Hero : Exchange Client Server Conversion Error For Contact Sync

Aug 24, 2009

I've had a quick search and couldn't find any topics exactly the same as the problem I am having.

For the first ten days or so all my contacts were syncing fine on the Hero from my Exchange account. I then added a new contact in Outlook / Exchange and from this point on, every time I sync the exchange contacts it fails with a client / server conversion error in the notifications. I deleted said contact again in Outlook to no avail.

The mail and calendar are syncing fine, and I have an HTC Snap syncing to the same Exchange account on the same network (Orange UK) just fine (I know the latter is Windows Mobile but still...)

Any ideas? Or is there any way I can see a log of some sort to see why it is failing?

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Sprint HTC Hero :: Exchange ActiveSync

May 11, 2010

Had a question with scheduling my activesync. If I don't get a lot of work emails is it better for battery life to set it to sync every 10 minutes or as items arrive?

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Sprint HTC Hero :: Exchange Mail Via 2.1

May 19, 2010

I loaded the official update today, and now I can't get the Exchange email client to authenticate. I have checked and rechecked my settings several times.

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HTC Desire :: MS Exchange Calendar Sync But Cannot Add New Exchange Event

May 9, 2010

I have problem with calendar on my HTC desire. Sync with ms exchange works fine, but I can't add new exchange event on the phone. It is strange becouse I can edit exchange calendar entries (synced from PC). Has anybody got an idea how to fix it?

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Sprint HTC Hero : Which Folder For Ringtones?

Jan 2, 2010

Where do I place homemade ringtones on my SDmicrocard?

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Sprint HTC Hero :: Exchange Email Filtering?

Feb 16, 2010

Is there a way to filter out messages coming into the phone from the exchange server? I used to do this on my Blackberry, but I can't make it work on the Hero. I receive emails for every engineering release that goes out at my work. On my laptop I can review the attached file, a SNP generated by Access. On the Berry and the Hero I can't, so I would like to not have them cluttering my inbox.

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Sprint HTC Hero :: Exchange Activesync And Certificate?

Feb 14, 2010

Does anyone know if one of the custom roms support self signed certificates when attempting to sync with an exchange server?

I can sync with RoadSync, and with Touchdown, however thier interfaces kinda suck! (they don't populate the stock interface. ie: calendar, contacts, or mail) not only that, but they cost $!

I have read everything I could find on the web, I have talked till I was blue in the face to sprint. (sorry maybe that's why I'm so grumpy this AM. they don't know much of anything other than how to apologize for not knowing much of anything!)

I run a small business server (2003) with exchange 2003 integrated. By default, when installing, my exchange server is assigned a ".local" extention. Installation errors out all over the place if you try to use a ".com or net" etc. so even though I can add a public email domain to exchange ie: "mydomain.net", exchange still presents a certificate with the ".local" extension. Android dosen't give me an error log to confirm my suspicions; however when installing "roadsync" I get an un-trusted certificate warning AND the option to accept it. (similar with "Touchdown")

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Sprint HTC Hero :: Want A Way To Create A Folder In Mail?

Feb 16, 2010

I would like to create a personal folder in mail to keep email I want to save. Just can't figure out how to do it.

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Sprint HTC Hero :: Unable To Delete SDK Folder

Sep 4, 2010

It says "Cannot delete adb.exe: Access is denied". I want to delete it so i can do a fresh install since my adb drivers are no longer working for my phone. Any advice?

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