Sprint HTC Hero :: Exchange Sync Bug Or Working As Expected
Nov 20, 2009
When I set my HTC Hero to sync with exchange "As Items Arrive", the phone is constantly synching and therefore my battery drains. Even when I turn off the phone, the phone uis still awake since it is constantly checking/sync-ing with exchange. I was under the impression that by selecting this type of sync, the items would be "pushed" to the device rather than the device constantly checking if there are new messages, contacts, or calendar eventsto sync. Is this expceted behaviour, or is there some other tweak I need to do? By the way, I just updatedmy phone yesterdey to the latest firmware, and the issue still persist.
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Apr 21, 2010
I've read a few "pre-reviews" of 2.1 and have yet to see any comments on better performance as it relates to syncing w/ Exchange Servers.Can anyone who has 2.1 loaded, that also uses an Exchange Server, comment on performance? I know that with 1.5, even though the settings are dictating the phone to sync upon arrival, there are times where it hasn't synced for more than a day.Just curious to see if this has been improved.
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Dec 8, 2009
My HTC Hero have problems to sync the calendar with our exchange server! emails and contacts are all OK!
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Dec 9, 2009
How do I turn on Exchange calendar sync? I can't find the option. I have my Exchange email setup and everything is working fine. When I set it up I told it not to sync my contacts and calendar because I usually sync my work calendar with Google Calendar Sync. However, I am now using Office 2010 Beta at work and Google Calendar Sync does not support it.
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Feb 9, 2010
ok heres the deal, i have my work email on my hero. i set it up before i rooted flashed fresh 1.1 and installed gumbo kernal. i installed nandroid backup last night and ever since, i can no trecieve or send and email. it says theres an authentication error. i called our customer support and all my info to set it up is correct. the acct is for yum brands in case anyone has anymore info.
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Sep 17, 2009
This has been one of only a couple of bugbears I'm experiencing with my Hero. While Exchange syncs perfectly for mail, contacts and calendars, it fails to display Outlook folders in the proper way. Does anyone else experience this?
I have something like 20 folders, most of which have subfolders, and then some of those have more subfolders. In Outlook, it's perfect (naturally). On the Hero, it seems to display them almost randomly - certainly not in the hierarchy they should be, or even alphabetically. With 100+ folders (some with the same name), this is a pain when on the move and relying on the phone to give me access to stuff.
Does anyone have a fix for this?
I've tried the 5 day trial of one of the Exchange apps (can't remember the name) but found it clunky and removed double-quick. Don't like RoadSync either. Plus, I don't see why I should pay for an app when the default one should do the job properly.
Also, on the subject of Exchange, is there any way to get tasks to sync? I'm having to use Gmail to "copy" tasks from Outlook (PITA), and don't really want to add a third party app to manage just those.
I guess it's a case of waiting a few months for some kind of update ... or is that me being a little too optimistic?
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Oct 30, 2009
I know there's an EAS thread but I couldn't find a solid answer to this question - Does the Exchange ActiveSync implementation on the HTC Hero from Sprint support advanced security features of Exchange server mainly enforcing Pin Locking and enabling Remote Device Wipe via Exchange? I know iPhone does and the Palm Pre does after WebOS v1.1. I'm very interested in the HTC Hero but need to be able to connect to my corporate exchange server. It's a large company so I cannot have my device added to an exception list or anything.
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Jun 21, 2010
Picked up the Incredible the day it was release and have had no issues what so ever. I rooted the phone last night, and today Exchange Active Sync will not let my phone sleep. If I remove my Exchange account, or simply disable active sync, then the phone sleeps.
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Jul 7, 2010
I am having a calendar problem Microsoft Exchange/Active Sync. Calendar items I enter in my Incredible show up on Outlook. Initially, my Outlook calendar items also showed up on my Incredible but those calendar items have now disappeared after about three days and any new calendar items entered in Outlook do not appear. Email works fine and contacts entered in either Outlook or the Incredible sync without a problem.
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Sep 9, 2010
My exchange sync worked after initial setup but after a couple of days it stopped working. Any idea what is going on here?I tried deleting and re adding but the problem reappears after a couple of days.Samsung Captivate running Android 2.1.
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Jan 25, 2010
The problem is that notifyDataSetChanged() is not firing up getView() of listView class.
I have an activity class in which i have Gallery Adapter and custom List Adapter (extending base class and overriding getView). What i want is, if i select any picture from gallery then, the list should get updated (dont worry about the data source now, as i am using static images for gallery and static string array for listview). After getting onClickevent from gallery i am calling notifyDataSetChanged via listView Adapter Context so that getView of listView should be called and i can supply another static string array to change the list, but getView of listView is not being called.
If i call notifyDataSetChanged from onClickEvent of listview, then getView of listView is being called. How shall we use notifyDatasetChanged to update the listview using event from another adapter.
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Jul 5, 2009
I'm developing an application wich has a location push service that start at boot. The main responsability of this service is very simple, just inform the location of the phone based on the *requestLocationUpdates* parameters. I don't care if it's using the network or GPS, obviuosly I'd prefer the most accurate one, but if the GPS is turned off, I don't mind to receive the network less accurate location fix. My problem is that the service isn't working as I expect, since I deploy the app on my HTC Magic, and after a lot of miles driving my car, only the first fix is shown, but no one else. Here some snippet of my service (BTW, I've checked with DDMS that the service is launched at boot):
CODE:..................
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Oct 12, 2009
This is continuation to the question I already asked a while back. I've been offered a solution which is not really working. Anyway - here's the problem/question. Code...
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Nov 22, 2010
I set locationManager.requestLocationUpdates(LocationManager.GPS_PROVIDER, 60000, 0f, this);
It has an odd behavior, locationChanged gets called every second instead of any time close to 1 minute. Secondly, locationChanged gets called every second for like 10 seconds, then stops completely, the gps satalites icon disappears, then only resumes again when the screen returns from display timeout.
what's wrong? I'm currently on android 1.5.
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Oct 17, 2009
I had no problem setting up my Exchange sync, however I have multiple calendars on my Exchange account (1 account, multiple calendars), but the phone only syncs with one of those calendars. Is there a way to have it sync with ALL the calendars on my exchange account? (And I did go to the calendars selection settings but it only shows one of my exchange calendars.
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Dec 2, 2009
I've got my email and calendar syncing with my Exchange server every couple of hours, but if I make a change to an appointment from my PC and want to sync my Hero calendar immediately, how do I force an immediate update? I can refresh my email, but I can't see a calendar refresh option? I worked it out. Just go to home screen, menu, Settings, Data synchronization, Exchange ActiveSync and there's a Sync now button at the bottom of the screen that syncs mail, contacts and calendar when you click it. Perfect. Would be nice if it was a little easier to get to though!
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Aug 31, 2009
I'm wondering if anyone else is having problems syncing with Exchange 2007 (via wifi)? I connect with our exchange server and can send e-mails, but the contacts/email/calendar sync result in a "Exchange sync error: Sync protocol error".I noticed people were having problems with Exchange 2003 and SSL, but we do not have ssl turned on at the moment.
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Sep 27, 2009
I have a new HTC Hero.I am currebtly syncing with Exchange using the Exchange sync app that come with the Hero.I used to us RoadSync from DataViz on my Nokia which was great.There are a couple of features that I miss.
a) I can't set different sync schedules for different times of day lie I can in RoadSync.
b) I can't seem to access the Exchange Global Address List like I could in RoadSync.
So.
1) Does any one have experience of using the Beta of RoadSync on Android. Is it any good ? Does it have the features above ?
2) Can anyone recommend any other Exchange sync apps ?
Also, is there any way to force exchange sync, roadsync or any app for that matter to use a particular connection, i.e. 3G or wifi only ?
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Jan 18, 2010
I am today using the Hero to sync Mail and Calender via Exchange using HTC own software. However, i am hesitating regarding contacts. All i want is to receive the adresses in our Company Directory into my phone. But will my phone try to upload my (private) contacts into exchange? I have not found any rules to be set about this. Can anyone shed any light on this?
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Oct 3, 2009
Does the Active Sync Exchange calendar allow you to invite attendees?
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Oct 19, 2009
I understand that HTC Sync will allow for syncing with an exchange server (not just desktop client software). Can anyone confirm that it supports push email and not just periodic checking?
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Sep 21, 2009
I updated my HTC Hero yesterday with the new ROM for Orange handsets. After the update i went back and setup my Exchange ActiveSync settings on the phone, it all seemed to work ok. Initial sync downloaded my emails, contacts and calendar, I then went to change the schedule to 'As item arrives', which is how I normally have the phone set for push emails. I found that when i change this setting the phone is constantly syncing with the server, as soon as it completes a sync it will start syncing again. I left it for about 30 minutes doing this over a wireless connection thinking it might stop eventually, but it didn't.
I have tried deleting the account and setting it up again and also done another factory reset, but as soon as i select 'as item arrives' in the schedule then it does this.
This worked fine before the update, any ideas whats gone wrong? Is there anything i can do to so that the phone only syncs when there is new mail?
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May 4, 2010
There are alot of Threads/Post on Contacts Sync etc. I haven't found the answer though to my question, so here it goes.
Can i sync my Contacts to my PC and not use Google or the Exchange Sync? Just make a separate folder for them in the event of a phone crash etc. Maybe make a folder to put on my SD Card?
Sorry if this has already been ask before, i couldn't find any threads of it.
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Nov 12, 2009
I am new to the forums, hoping someone is able to assist me with some Exchange Server Contact sync problems. We are running Exchange 2007 (w/ SSL) and my mail and calendars sync no problem. But when it does the contacts, I get the error "Synchronization is experiencing problems" with no further message to the error. I have tried over WiFi and with the carriers network. This is on a fresh wipe of the device, I have tried deleting and re-adding the exchange account to the device but with the same error. I get approx 6 of my 325 contacts synced.
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Dec 18, 2009
I wanted to set up my hero to get my mail from work and calender ect. We use outlook. The question I have is whats the difference between active exchange sync and just setting up outlook like you would set up yahoo, gmail ect... Sorry if this is a dumb question but I just never had to use exchange before so im very unfamiliar with it. What I have been doing is just syncing my phone via usb with my home outlook.
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Aug 27, 2009
Has anyone managed to get the Hero to sync with their Global Address Book in Microsoft Exchange?
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Aug 24, 2009
I've had a quick search and couldn't find any topics exactly the same as the problem I am having.
For the first ten days or so all my contacts were syncing fine on the Hero from my Exchange account. I then added a new contact in Outlook / Exchange and from this point on, every time I sync the exchange contacts it fails with a client / server conversion error in the notifications. I deleted said contact again in Outlook to no avail.
The mail and calendar are syncing fine, and I have an HTC Snap syncing to the same Exchange account on the same network (Orange UK) just fine (I know the latter is Windows Mobile but still...)
Any ideas? Or is there any way I can see a log of some sort to see why it is failing?
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May 28, 2010
i've tried out all the radios to test out which is the best for me..and i devided on the one that was based off the verizon radio..so i got an error message saying "You must be a Sprint Customer to use this feature" so i changed to the newest radio out 2.42.01.04.27 and i still get the same issue..what could it be?
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May 11, 2010
Had a question with scheduling my activesync. If I don't get a lot of work emails is it better for battery life to set it to sync every 10 minutes or as items arrive?
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May 19, 2010
I loaded the official update today, and now I can't get the Exchange email client to authenticate. I have checked and rechecked my settings several times.
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