Motorola Droid :: Screen Goes Blank During Calls
Apr 17, 2010
I have seen this buried within a couple of other threads, and thought it was worth starting a new thread on this issue, since I suspect it is getting more common. The issue is immediately when placing or receiving calls the screen goes blank, and locks up. I can not press the bottom on top right to wake it up. The only thing that wakes it up, is to open it to the keyboard. This started yesterday, I called Verizon and was transferred to Technical Support, Technical support tried to blame it on a Battery widget that I installed several days earlier. I told her my sister has had it on her Droid for months with no problems, she said I probably had a bad version. Even though I was not convinced, I removed the widget from my phone to test the fix, but it still died. Then she told me to hard reset, and again I was not convinced, so I took it in to a Verizon store, after 5 minutes the Technician decided to give a me new phone. Has anyone else experienced this issue?
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Dec 7, 2009
When i make a call my screen goes blank and I can't get it back on. It will come back on when I hit the end button. But can't access it during a call. What can I do?
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Apr 20, 2010
Had a HTC desire now for a couple of weeks and Ive come across an annoying problem, when I make or recieve a call and raise the phone to my head the screen goes blank which in it's self is fine, but after the call has concluded the screen remains blank and there appears to be know why to get it to leap back into life ive tried moving /jiggling the phone and pressing all the buttons including the power, the only way seems to be to remove the battery and force a reboot. Anyone else experienced this or have any ideas that might help solve it?
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Jul 23, 2010
I have become frustrated by the action required to end a call. My screen goes blank and requires me to press left hand button on the phone to get the screen up and open before I can press the end call on the touch screen. Is there any way to prevent or delay the phone going into this 'closed' mode so quickly?
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Dec 27, 2009
yup thats it, I get a call talk then when its time to hang up get a black/blank screen and will not work till i slide it open ... sometimes i have to take out the battery and reset it but not as often since the upgrade
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Jan 17, 2010
My screen all the sudden would not show any widgets or shortcuts.I think it started happening when sliding open the keyboard and the screens rotating.When i would get out of an app each 3 of the screens was just blank with my wallpaper the only thing there and the the menu slider button.
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Jul 31, 2010
My phone would be in my pocket, but if I were to take it out and check my mail, the screen would be blank. I would see the wallpaper and the 3 icons on the bottom of the screen (phone, application drawer, and contacts). It'd lag for a bit before things show up. When I say lag, I mean a pretty significant lag.
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Dec 22, 2009
Well, what happened was my screen turned blank. I could not turn off the phone. It was just blank. The buttons on the bottom of the phone will light on and off when pressing the power button. What am i suppose to do in this situation or any other situation where my Droid isnt acting right? Well, i didnt know what to do so i just took out the battery and put it back in. I am not sure if thats the proper way of doing it. I hope my phone will be okay after that. So, whats the right way of going at it?
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Feb 1, 2010
since installing petes bugless beast, the only problem im having is that the phone will ring, but the screen stays blank, or locked. anyone else having this issue? i cant tell who is calling.
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Jul 8, 2010
so been rooted for quite some time now, got my droid out of my pocket and its just a blank screen.Tried multiple battery pulls, memory card pulls, boots into recovery, nothing will get it to reboot again. its essentially bricked.I wasn't flashing anything battery was just charged, everythign was fine, 800mhz kernel.Now my question is can I return this phone to the Verizon store and still be under warranty, I've had the phone the day it came out with no problems.I think the screen just went out, I can still move the buttons on the screen even when they don't show, and I can also lock the phone with the lock button. Still will I be okay returning this on warranty with the screen out and rooted?
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Apr 12, 2010
I was thiking of buying either a screen protector from verizon or best buy. I was wondering which is the best to buy out of the two or if there is a better protector? Also what is the best case for the motorola droid? Lastly, when I make phone calls my screen goes black so it is hard for me to end calls. How can i fix this? I don't see any settings for this on the droid.
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Jan 18, 2010
I am going crazy here... I've had this thing since it launched and everything is great except I keep hitting buttons with my face during calls! I mute, sometimes end calls, start 3 way calls etc and I have no idea how to prevent it. Is there any way I can make the screen lock during phone calls or change the call screen altogether?
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Aug 21, 2010
My screen goes black during phone calls, usually within a few seconds. This is especially annoying when connecting to voicemail. I thought I saw an app for that but now I can't find it. Or is it a setting I can't find?
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Dec 14, 2009
When I make a phone call my droids screen turns off. Then when I angle it a certain way it turns back on. Is this a feature to save battery life or do I have a problem ? Either way its very annoying when I need to use the keypad during a call.
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May 17, 2010
I just bought this phone off of CraigsList.When I try to launch the camera, whether using the dedicated camera button on the side of the phone or using the icon on the screen, the display goes blank for one second and then goes back to the Home screen.I called Tmobile, and they just had me do a hard reset which didn't have an effect.
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Sep 9, 2010
How can I tell if I have a missed phone call? There doesn't seem to be any method of notification, such as the BlackBerry's "Missed 1 call" text message on the screen. I'm wondering how many calls I miss. At least, if I'm on the X, I get a notice there's another incoming call.
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Aug 15, 2010
I'm not a very sweaty person, but its august and I use my phone out side alot. Well any time I get a little bit of sweat on it the touch screen goes haywire, ie the lock screen bar just twitches. And after it unlocks it the home screens twitch back and forth. any body suggest some thing other then a blue tooth, for this problem? oh and anyone else having this issue. I'm using the verizon anti glare screen protectors.
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Jun 26, 2010
The Eris has been a good phone for me except the mentioned issues. The fix the worked for me was to remove the appollo software task manager. It kept closing something I xouldnt see and caused me issue. I went from 5 resets a day to 5 days and no reset. I now use task manager 1.11.9 with 0 issues.
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Apr 29, 2014
i have tried to install kitkat version for galaxy y duos s6102,for that i installed clockwork mod n cynogenmod n kitkat file..but after installing the screen goes blank,nothing appears except Samsung logo screen,
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Dec 2, 2010
This was reported in the other thread about X8 Issues, but thought to start a new one to gather feedback from users. It's about the ''black screen'' freezing issue encountered by some users. I have had this several times since owning the phone for a few weeks, so it is a recurring issue. Problem: The phone hangs or appears to be shut down or become unresponsive suddenly. Pressing the hardware buttons doesn't help as the phone doesn't react at all. Solution: Take out cover and battery and restart.Observations: From my own observations, it's not actually a shutdown but a major freezing/hanging. Sometimes when it happens, I can still see vague shades of the display at an angle. After leaving the phone for a while in the pocket, the phone comes back to normal again. Not sure if this is true for all users with this problem. Anyway, gathering more feedback to see how prevalent the problem is, to evaluate whether I should take it to the SE service centre, or whether doing so will help at all.
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Oct 14, 2010
I'm having a small problem which is sort of annoying. No it's really annoying.Every once in a while I'll click on my app drawer and it's completely blank.Closing it and reopening it doesn't seem to work. I have to wait about ~1 minute for it to start working again.Also, when I wake my phone up and unlock it, I can't swipe to a different screen for about 10 seconds after I unlock the phone.It's also rather annoying.Has anyone ran into these problems and have a solution?I did some searching on here and the only thing I could find was this issue with people who are running different ROM's.I am running stock.
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Oct 16, 2010
The calendar app opens. It shows the headers (month, year and days) but no grid or date numbers. I can enter appointments and they sync OK but the display still does not work.
Wish I knew how to do a screen shot to show what is happening.
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Oct 3, 2010
Well I booted my X up and all the sudden, blank sd card. Is there any way to get my info back?
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Aug 15, 2010
My phone died and when I charged it and turned it back on it says my SD is blank or unsupported and gives me the option to format, I tried to format and it still didn't work.
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Oct 8, 2010
I'm getting this problem constantly where I send someone a text and they recieve a blank text next to my name. I can see the text in my chat but they cannot.
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Oct 8, 2010
Had the phone a few weeks, getting this error all of a sudden? Can I fix this?
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Jul 22, 2010
One of the reasons I rooted was so I could do screenshots (nerdy I know). Has anyone found an app that works on the DX once rooted. I tried this one;
screenshot - Android app on AppBrain
and all it did was create some "blank" 1kb PNG files in the screenshot folder.
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Jul 14, 2010
Some background info: I got an HTC Evo a few days after the initial launch. I had no problems with the screen at first at least for a few weeks. Then all of a sudden, the screen would go blank after I took the phone off the charger, or would finish a call, and a few other instances. After dealing with that for a little over a week, I took the Evo back to sprint and got a brand new one. I looked all over the forums, but could not find any answers. I know some others are having this issue, but it doesn't seem that widespread. So I get the new phone, and for the first day, I don't install any of the apps I had on the last phone because of a lack of time. No problems to report the first day of use, so I think I'm in the clear. The next day I start installing all of the apps I had on the first Evo, and bang, it starts to happen again. The screen goes blank, and I can do nothing to turn it on except to pull the battery out and restart the phone which is a monster pain. After all of this, I have to think its a software issue. Some app I have running could be causing this? How likely is it that 2 Evo's have this exact same problem, and that it's hardware related? Here is a list of apps I have installed on my phone: maui9111's Apps on the phone. I tried uninstalling several of them, but still can't find the solution. Anyone have any ideas? I love this phone, but this issue is driving me nuts!
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Feb 16, 2010
When I make a phone call the screen goes blank after 5 seconds. To end a call, I have to press "home" then "end call".Is there a way I can keep the screen on whilst making a call?I have tried home, menu, settings, then sound & display, without success.
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Jul 25, 2010
The thing is that time to time my device does not respond to screen touch. For instance: then there is an incoming call it stays blank and I can not see who is calling and at the same time not able to answer it.
Touching the screen does nothing, only after pushing hard buttons, I am able to terminate the call. Also, when I am trying to access the OS from sleep mode by pressing the power button--there is no home screen--it stays blank. The only thing it does---the lights go on the home, menu, back and search buttons.
I did contact ot HTC help service and they told me to try to use the device in safe mode for two days. (this should terminate all 3rd party applications, that might cause the issue). Its my first day that I am use is in the safe mode and so far I do not experience any problems.
I do suspect that the reason of my problem could be the task killer that I am using in order to eliminator some programs running in background. But I did try out several task killers so far, however the issue remains the same
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