Motorola Droid :: Phone Will Ring / But Screen Stays Blank Or Locked
Feb 1, 2010
since installing petes bugless beast, the only problem im having is that the phone will ring, but the screen stays blank, or locked. anyone else having this issue? i cant tell who is calling.
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Jul 25, 2010
The thing is that time to time my device does not respond to screen touch. For instance: then there is an incoming call it stays blank and I can not see who is calling and at the same time not able to answer it.
Touching the screen does nothing, only after pushing hard buttons, I am able to terminate the call. Also, when I am trying to access the OS from sleep mode by pressing the power button--there is no home screen--it stays blank. The only thing it does---the lights go on the home, menu, back and search buttons.
I did contact ot HTC help service and they told me to try to use the device in safe mode for two days. (this should terminate all 3rd party applications, that might cause the issue). Its my first day that I am use is in the safe mode and so far I do not experience any problems.
I do suspect that the reason of my problem could be the task killer that I am using in order to eliminator some programs running in background. But I did try out several task killers so far, however the issue remains the same
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Jun 26, 2010
The Eris has been a good phone for me except the mentioned issues. The fix the worked for me was to remove the appollo software task manager. It kept closing something I xouldnt see and caused me issue. I went from 5 resets a day to 5 days and no reset. I now use task manager 1.11.9 with 0 issues.
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Aug 10, 2013
I had a accident with my phone i punched my phone screen out of anger but now the buttons only light up and the screen stays black what do i do?
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Dec 28, 2009
Are any of you having trouble with this? The sensor doesn't seem to be working the way it should. I have a problem accessing the keyboard during calls to automated services and sometimes the screen won't stay lit long enough for me to end my calls.
Aside from that, my Droid keeps freezing up today. I haven't had any trouble with that before. I've got a week to go before I pass my 30 day trial. I'm not sure what to do. This phone has to be mailed in as I got it online. If there's a way to fix these problems, I'd rather not send it in and wait 3 weeks to receive a new one.
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Aug 16, 2010
Has anyone noticed that if you uncheck the box to enable the lock screen that the Droid X's screen will turn on for incoming text messages? It's rather annoying as I would rather not use a lock screen but don't want the screen turning on for every new text either. Screen stays off fine if the lock screen is enabled. This is my first Android phone so not sure if this is how Android behaves or if it's a Droid X issue.
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Jul 31, 2010
My phone would be in my pocket, but if I were to take it out and check my mail, the screen would be blank. I would see the wallpaper and the 3 icons on the bottom of the screen (phone, application drawer, and contacts). It'd lag for a bit before things show up. When I say lag, I mean a pretty significant lag.
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Dec 22, 2009
Well, what happened was my screen turned blank. I could not turn off the phone. It was just blank. The buttons on the bottom of the phone will light on and off when pressing the power button. What am i suppose to do in this situation or any other situation where my Droid isnt acting right? Well, i didnt know what to do so i just took out the battery and put it back in. I am not sure if thats the proper way of doing it. I hope my phone will be okay after that. So, whats the right way of going at it?
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Nov 11, 2009
I can't get my Droid to respond to unlock.
I've tried turning off and taking the battery out. But still remains unresponsive to touch.
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Nov 22, 2010
My screen keeps coming on while the phone is locked then it will go off and come back on like 2-5 sec later just an endless cycle. This is a factory 2.2 droid x with 2.2. Have launcher pro and some stuff on it did a virus scan with AVG said it was clean what gives here?
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Jan 26, 2010
I posted this in the Support and Troubleshooting forum but didn't get any replies, so I thought I'd post it in the main forum.Hopefully some of you guys/gals/aliens (illegal or not, I don't mind) can help me out with this one.
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Nov 28, 2009
I hadn't charged my Droid in two days (yep, still working with GPS and WiFi on), so I thought I'd see how the phone alerted me that the battery was almost dead. When the LED began to flash red, the screen lighted up showing the lock screen with a notification that the battery has less than 10% charge remaining.
However, the screen would not turn off. It stayed illuminated, even after I (briefly) pushed the power button.
If I had wanted to preserve battery power, my only choice was to completely power off the phone.
This is the only situation I've encountered when the screen doesn't shut off after a period of inactivity. Also the only instance when it doesn't shut off when the power button is pressed. And it's probably the only situation where one would want these actions to occur to prevent faster battery drainage.
What have others noticed when their battery is dying?
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Mar 10, 2010
I wrote about this earlier, I had an issue when making a call the screen stays off and I cannot access the keypad or anything while on a call when I remove the phone from my ear. I had this happen again today, but noticed it went away when I took the call indoors. This seems to be an issue when I make a call outdoors, maybe it is the bright sunlight, but the screen refuses to come back on when i am on a call outside. I had to use the keypad to make selections on a call today but was unable to since the screen stayed off. Have others noticed this happening in bright light calls outside? Also, what can be done to correct this?
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Jan 27, 2010
When on a call screen stays off cannot get back on.
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Jan 12, 2010
Not sure how to fix this, but several times when I make a call and try to end it, the screen stays off and I cannot hit the END CALL button. This has happened a few times when I dialed the wrong number and wanted to just end the call before it connected, but when I flipped the phone back over from my ear it stayed off and the call kept going. Also, sometimes it will flash on for an instant then go back off again, still cannot end the calls.
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Aug 21, 2010
My phone stays on motorola symbol, but i can get on to clockworkrecovery what can i do
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Dec 5, 2009
I'm pretty sure this is not a hardware issue...
If I hard-reset my phone, the compass will work flawlessly for about 3-5 days. After that it fails to function. It stays locked in one position and if it does move it is VERY sparatic.
This has been tested with multiple compass apps as well as any of the "augmented" reality apps (sky maps, Layer, etc)
This has happened with both COMPLETELY factory un-rooted phone as well as now that I'm rooted running Madoco Unofficial 1.2c.
If I do a hard reset it works fine. Its not any particular app doing it either. I've tested that theory.
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Oct 29, 2010
I have a Droid (froyo, not rooted) on Verizon, and I use it to access 5 email accounts (yes, all are necessary). Two accounts are through Gmail, and the rest are non-google accounts using IMAP.Here's the issue: I use multiple devices to check my email, but when an email has been read on another device, the Droid notification stays on the phone. Basically my Droid shows email notifications every time I turn the screen on, even if all the mail has already been read somewhere else. Is there any way to set up the Droid so that the notifications are removed once emails have been marked as Read on the server? I don't think there is any stock functionailty for this, but was wondering if anyone can lead me in the right direction (maybe an app?) It may seem silly for some of you, but this prevents me from having to clear my notifications every time I'm about to get up from my desk, otherwise I never know if the notification on my phone is for new email or old email, and I'm on my phone all the time trying to figure that out so I don't miss something important.
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Apr 17, 2010
I have seen this buried within a couple of other threads, and thought it was worth starting a new thread on this issue, since I suspect it is getting more common. The issue is immediately when placing or receiving calls the screen goes blank, and locks up. I can not press the bottom on top right to wake it up. The only thing that wakes it up, is to open it to the keyboard. This started yesterday, I called Verizon and was transferred to Technical Support, Technical support tried to blame it on a Battery widget that I installed several days earlier. I told her my sister has had it on her Droid for months with no problems, she said I probably had a bad version. Even though I was not convinced, I removed the widget from my phone to test the fix, but it still died. Then she told me to hard reset, and again I was not convinced, so I took it in to a Verizon store, after 5 minutes the Technician decided to give a me new phone. Has anyone else experienced this issue?
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Dec 27, 2009
yup thats it, I get a call talk then when its time to hang up get a black/blank screen and will not work till i slide it open ... sometimes i have to take out the battery and reset it but not as often since the upgrade
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Jan 17, 2010
My screen all the sudden would not show any widgets or shortcuts.I think it started happening when sliding open the keyboard and the screens rotating.When i would get out of an app each 3 of the screens was just blank with my wallpaper the only thing there and the the menu slider button.
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Mar 4, 2010
Some questions regarding locked screen.
1) How do you get the locked screen to show for more than 5 seconds?
2) Where is the clock that is on the box?
3) Is there a way to be able to use the "droid" theme that is shown when you power the phone up?
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Sep 9, 2010
Is anyone having this issue? Friend of mine has the D2. Says the display does not turn off when next to her face and registers any touches.I don't have a D2, so I don't know what the phone options/settings might be.
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Jan 14, 2010
I listen to Slacker Radio a lot and I noticed that even though my screen will be locked, the volume rocker on the side of the phone will still be active to change the volume for the music. I'm kinda on the fence about whether I like this or not (sometimes it's annoying to unlock the screen just to change the volume by a notch or two, but I also don't want to change the volume by accident when it's in my pocket), but either way, is it supposed to be like this?
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Jul 8, 2010
so been rooted for quite some time now, got my droid out of my pocket and its just a blank screen.Tried multiple battery pulls, memory card pulls, boots into recovery, nothing will get it to reboot again. its essentially bricked.I wasn't flashing anything battery was just charged, everythign was fine, 800mhz kernel.Now my question is can I return this phone to the Verizon store and still be under warranty, I've had the phone the day it came out with no problems.I think the screen just went out, I can still move the buttons on the screen even when they don't show, and I can also lock the phone with the lock button. Still will I be okay returning this on warranty with the screen out and rooted?
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Oct 10, 2010
How do yo show things like battery life, weather, etc on the locked screen? I have seen people with screens set up like this, but I'm not sure what they have done.
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Feb 15, 2010
Anyone know why its doing this? For some reason when its plugged in charging my phone will not ring or even show that a call is coming in but once off it works flawlessly.
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Sep 23, 2010
I have all my volume controls turned up, all the way. Yet, when someone calls it just vibarates. I don't even have the vibe turned on, but still it vibes, and does NOT ring. I'd like the vibe & ring (both) option. But would be happy with just the ring too.or have the choice to change when I want.I used to have a very old MOTO Razr, which have PROFILE setting for: Meeting, Outdoor, Silent, Vibe, Normal, etc. I'm surprised The Hi-tech Droid X has nothing like that.
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Aug 25, 2010
I am running lithium mod rom. I ran fix permissions in RM and rebooted the phone. Now when it pulls up the screen to enter my PIN the PIN I had set no longer works. I have tried several battery pulls trying to get into recovery with no luck.
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Aug 1, 2010
So I know how to use electronics, I know how to read manuals, I know how to work settings, etc. I'm not a beginner. However I do need help. My phone doesn't ring audibly. I do get vibrate, but no sound. Rings don't work with standard system ringtones, my music, ringdroid ringtones. All I get is vibrate.On the other hand, notification tones are working perfectly fine (from anywhere).
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