HTC Desire :: Screen Stays Blank
Jul 25, 2010
The thing is that time to time my device does not respond to screen touch. For instance: then there is an incoming call it stays blank and I can not see who is calling and at the same time not able to answer it.
Touching the screen does nothing, only after pushing hard buttons, I am able to terminate the call. Also, when I am trying to access the OS from sleep mode by pressing the power button--there is no home screen--it stays blank. The only thing it does---the lights go on the home, menu, back and search buttons.
I did contact ot HTC help service and they told me to try to use the device in safe mode for two days. (this should terminate all 3rd party applications, that might cause the issue). Its my first day that I am use is in the safe mode and so far I do not experience any problems.
I do suspect that the reason of my problem could be the task killer that I am using in order to eliminator some programs running in background. But I did try out several task killers so far, however the issue remains the same
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Aug 10, 2013
I had a accident with my phone i punched my phone screen out of anger but now the buttons only light up and the screen stays black what do i do?
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Feb 1, 2010
since installing petes bugless beast, the only problem im having is that the phone will ring, but the screen stays blank, or locked. anyone else having this issue? i cant tell who is calling.
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Sep 30, 2010
I have an HTC Desire and I managed to break the LCD. I had the LCD and touchscreen replaced (don't ask long story) and now I have the following issue: When I make a call and even before I lift the phone to my ear the screen goes blank. None of the buttons work but the call is fine - I can be heard/hear the other person. When the other person ends the call the phone bips to tell me the call is over, but the screen stays blank. I can re-activate the screen by receiving a missed call - ie calling my phone and then hanging up re-activates the screen. In addition, when my phone rings the screen is fine, but as soon as I answer the call and lift the phone to my ear the screen goes off as before. The only other way to bring the screen back is to remove the battery. Whilst the screen is blank I loose all touch-screen capability too. Everything else on the phone works perfectly, sync to email, text, GPS, camera, internet etc all not a problem.
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Apr 20, 2010
Had a HTC desire now for a couple of weeks and Ive come across an annoying problem, when I make or recieve a call and raise the phone to my head the screen goes blank which in it's self is fine, but after the call has concluded the screen remains blank and there appears to be know why to get it to leap back into life ive tried moving /jiggling the phone and pressing all the buttons including the power, the only way seems to be to remove the battery and force a reboot. Anyone else experienced this or have any ideas that might help solve it?
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Aug 7, 2010
My aim was to upgrade to froyo. I set up my GoldCard. I then upgraded the RUU to the following with no problems RUU_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4. 06.00.02_2_release_126984_signed. Now my phone boots with no display, I hear the boot music and the phone is seen by the RUU upgrade if I go back in but no display.
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Jun 4, 2010
On the Desire home screen I have a clock with what should be the weather info underneath which is the standard home screen.The weather info is blank apart from the name of a nearby village which i believe is where the nearest phone mast is located. (the picture on the box the phone came shows Barcelona with lots of weather info).If I tap on the blank area next to whe name I get the weather screen opening up with the name of the village where the mast is, and the word "current" in brackets next to it and the info is all showing "0" if I update it the message appears "no weather data available".I can chose another location (various pre loaded or choose Manchester UK by searching ) then choosing my desired location which then shows data.When I return to the main desire home screen the village name is back under the clock with no weather info.I guess the HTC is trying to get the weather data for the mast location nearest my phone as a default setting, I dont know how or if I can override this so that I can have my desired location (ie Manchester uk) wether data showing under the clock on the home page permanently.
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Apr 1, 2010
How I can view apple movie trailers on website on my HTC desire as it appear to be blank screen? won't playback !
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Jan 26, 2010
I posted this in the Support and Troubleshooting forum but didn't get any replies, so I thought I'd post it in the main forum.Hopefully some of you guys/gals/aliens (illegal or not, I don't mind) can help me out with this one.
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Jul 22, 2010
After locking my phone and shutting down the screen, anytime I receive an SMS, the screen lights up and stays on.
The only way I've found to avoid this is to turn off the "notification in status bar" option within the Messaging Settings area.
This is super annoying when I receive a text late at night, wake up, and see that my phone has been on for the last 6 hours and battery drained.
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May 26, 2010
My screen will not timeout unless I press the lock button. This started about 2 weeks ago. It will occassionally work fine. I changed the timeout settings to 30 seconds from 1 minute...still same problem. I have removed the battery also. I saw a few people with droid had the identical problem with no replies with a fix.
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Aug 18, 2010
My backlight comes on when charging, even if I lock the phone (to a blank screen) and I receive a text or message - a dim backlight comes on.
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Jan 19, 2010
Is it normal for the Sprint HTC Hero for the screen to stay on when the phone is charging?
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Oct 2, 2010
So when you normally make a call and the screen turns black when you put the phone next to your face. When you pull it away from your face the screen is supposed to come back on. My Ally's screen refuses to light back up. If I slide the keyboard out before the call ends the screen will come back on. If the call ends before I do that I have a black/dead screen for a random amount of time. This happened on stock rom and Velocity.
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Oct 18, 2010
So, sometimes the screen will just turn on and stay on until I press the on/off button. Is this normal?
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Nov 28, 2009
I hadn't charged my Droid in two days (yep, still working with GPS and WiFi on), so I thought I'd see how the phone alerted me that the battery was almost dead. When the LED began to flash red, the screen lighted up showing the lock screen with a notification that the battery has less than 10% charge remaining.
However, the screen would not turn off. It stayed illuminated, even after I (briefly) pushed the power button.
If I had wanted to preserve battery power, my only choice was to completely power off the phone.
This is the only situation I've encountered when the screen doesn't shut off after a period of inactivity. Also the only instance when it doesn't shut off when the power button is pressed. And it's probably the only situation where one would want these actions to occur to prevent faster battery drainage.
What have others noticed when their battery is dying?
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Jan 25, 2010
Since getting the CL14 update last weekend, I've noticed an odd quirk. When I plug my phone in to charge, once it reaches full charge, I'm used to seeing the screen come on for a few seconds showing "Fully Charged." But since the update, the screen never turns back off. I can plug it in overnight, and in the morning, the screen is on, sitting there displaying "Fully Charged."
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Mar 10, 2010
I wrote about this earlier, I had an issue when making a call the screen stays off and I cannot access the keypad or anything while on a call when I remove the phone from my ear. I had this happen again today, but noticed it went away when I took the call indoors. This seems to be an issue when I make a call outdoors, maybe it is the bright sunlight, but the screen refuses to come back on when i am on a call outside. I had to use the keypad to make selections on a call today but was unable to since the screen stayed off. Have others noticed this happening in bright light calls outside? Also, what can be done to correct this?
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Jan 27, 2010
When on a call screen stays off cannot get back on.
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Jan 12, 2010
Not sure how to fix this, but several times when I make a call and try to end it, the screen stays off and I cannot hit the END CALL button. This has happened a few times when I dialed the wrong number and wanted to just end the call before it connected, but when I flipped the phone back over from my ear it stayed off and the call kept going. Also, sometimes it will flash on for an instant then go back off again, still cannot end the calls.
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Apr 29, 2014
i have tried to install kitkat version for galaxy y duos s6102,for that i installed clockwork mod n cynogenmod n kitkat file..but after installing the screen goes blank,nothing appears except Samsung logo screen,
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Jul 20, 2010
Anybody else experiencing a notification LED problem with the latest update Even after the message is read the LED stays on, the only way I can get it off is to restart phone
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Jun 2, 2010
Cannot seem to be able to disable sense UI on UK Desire, contrary to video available showing how to do this..I tried via stop application but it stays on...any advice?
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Dec 2, 2010
This was reported in the other thread about X8 Issues, but thought to start a new one to gather feedback from users. It's about the ''black screen'' freezing issue encountered by some users. I have had this several times since owning the phone for a few weeks, so it is a recurring issue. Problem: The phone hangs or appears to be shut down or become unresponsive suddenly. Pressing the hardware buttons doesn't help as the phone doesn't react at all. Solution: Take out cover and battery and restart.Observations: From my own observations, it's not actually a shutdown but a major freezing/hanging. Sometimes when it happens, I can still see vague shades of the display at an angle. After leaving the phone for a while in the pocket, the phone comes back to normal again. Not sure if this is true for all users with this problem. Anyway, gathering more feedback to see how prevalent the problem is, to evaluate whether I should take it to the SE service centre, or whether doing so will help at all.
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Feb 23, 2010
I've noticed that since updating to CL14 my screen will stay on after the phone is done charging. So I will put it on the charger when I go to bed and every time when I wake up in the morning or in the middle of the night the screen is on.
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Dec 28, 2009
Are any of you having trouble with this? The sensor doesn't seem to be working the way it should. I have a problem accessing the keyboard during calls to automated services and sometimes the screen won't stay lit long enough for me to end my calls.
Aside from that, my Droid keeps freezing up today. I haven't had any trouble with that before. I've got a week to go before I pass my 30 day trial. I'm not sure what to do. This phone has to be mailed in as I got it online. If there's a way to fix these problems, I'd rather not send it in and wait 3 weeks to receive a new one.
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Sep 9, 2010
My auto timeout is set to 15 seconds yet the past day it just stays on until I manually turn it off....anyone had this problem?
I have tried switching the auto timeout amount multiple times...still just sits here until I manually turn it off.
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Aug 19, 2010
Whenever I have a missed call lately my screen display light stays on when my phone is locked and it drains my battery. How did I fix this?
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Aug 16, 2010
Has anyone noticed that if you uncheck the box to enable the lock screen that the Droid X's screen will turn on for incoming text messages? It's rather annoying as I would rather not use a lock screen but don't want the screen turning on for every new text either. Screen stays off fine if the lock screen is enabled. This is my first Android phone so not sure if this is how Android behaves or if it's a Droid X issue.
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May 1, 2010
My G2 Touch refuses to boot up and stays stuck in the initial logo screen. I removed the battery and switched it back on holding down the VOL DOWN button. The display shows:
HERO CVT SHIP S-ON
HBOOT-1.76.0007 (HERO10000)
TOUCH PANEL-fail
RADIO-6.35.07.08
Aug 4 2009,19:43:30
HBOOT
BACK FastBoot Mode
SEND Simlock
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