HTC Incredible :: Exchange Activesync - Doesn't Sync
Sep 14, 2010
anyone else having issues in getting their corp email? My activesync started acting buggy yesterday. I've restarted the phn several times already and also deleted the account and added it again 4 times already. It doesn't want to sync.
View 2 Replies
Jul 21, 2010
Just got a Desire and am happy with it except for the problem above. I've got my emails working fine on the gmail app, but for some reason when I try to sync gmail with ActiveSync exchange I keep getting 'authentication error'. Has anyone else had this problem or know how to resolve it? Also, anyone who's got it working could you let me know your settings? I think I'm using the correct ones but might as well check.
View 2 Replies
View Related
May 7, 2010
I cannot attest to pin lock or remote wipe, but basic syncing of exchange e-mail calendar and contacts continues to work after I downgraded my $45 plan to the $30 plan yesterday. Haven't had a call from the Exchange police yet. Just an FYI in hopes to save a few people some money.
View 2 Replies
View Related
Aug 27, 2010
When using various 2.2 leaked builds or cooked ROMs, I had problems with activesync behaving properly. I even loaded and rooted the leaked 'official' Rom that came out yesterday and it didn't sync right. Constant sync, sync errors, etc. I reverted back to 2.1. I downgraded to 1xx radio and original hboot today in hopes that the actual ota will not have the same 2.2 ActiveSync issues I had with cooked builds. I am now thinking that if the official I had yesterday wasn't right the ota won't be any different. Is there a known problem with 2.2 having activesync issues? Do I want to not upgrade to 2.2 until this issue is revolved?
View 2 Replies
View Related
Apr 30, 2010
I just received my Incredible yesterday to replace my Blackberry Storm. I cannot complete the Exchange Activesync setup because it says it cannot contact the Exchange server. I've tried numerous times: placing https:// in-front of the server name, putting <<domain>><<username>> in the username field while keeping the domain field blank, checking and unchecking the SSL box. Nothing is working.
So I downloaded Touchdown. I entered the same exact settings that I believe should have worked for the Mail app and Touchdown connects just fine. It gives you the option to connect via Activesync only, Exchange 2007 or Exchange 2003. I selected Activesync and I'm seeing all my emails, contacts and appointments.
Is there something on the server side that could be preventing me from setting up the HTC Mail app. This is a major deal breaker for me. I guess, I could use Touchdown but I'd prefer not to.
View 9 Replies
View Related
Sep 22, 2010
I'm using Frankenrom, and used Titanium to restore my email account settings.
Exchange from my PC is being pushed to my phone, but I can't add anything new from my phone. From the calendar program, if I select Menu-->More-->Calendars, my Exchange calendar isn't listed.
Also, if I go to the main Menu-->Account & Sync, there is no Exchange or Activesync listed. If I go to Add Account, I can select Exchange ActiveSync and it has my account info in it. Clicking Save, it just thinks for a bit then closes. Clicking Discard does pretty much the same thing.
Where could I look to manually delete my ActiveSync account?. Basically I'm looking for a config file somewhere to delete. I'm guessing it is like this since I used Titanium to restore account settings rather than setting it up manually.
View 2 Replies
View Related
May 28, 2010
Has anyone had the problem of the exchange/activesync not pushing email like it should after the phone goes to sleep?
If the phone is awake than I don't have any problems. Email comes immediately and quickly. If it falls asleep for more than 10 minutes or so it'll push email a good 10-15 minutes late.
I read a couple people had similar issues and the only advice people gave was to ensure that the mobile network box was checked on. People also said to ensure "enable always-on mobile data" is checked as well. Both are but I'm still having these issues. It happens with both the regular exchange interface and I also tried touchdown but it does the same thing.
View 4 Replies
View Related
Nov 4, 2010
I know a lot of people have been having tons of issues involving the htc mail connecting to exchange activesync to get their email, contacts and calendar. It is hit or miss whether it worked for lots of folks.I couldn't get it working for the life of me, so took the easy way out and un-checked "use ssl 128 bit" on the exchange server, and it started working... However, this creates a huge security issue, leaving your exchange outlook web access unencrypted. I accepted this fact for a couple weeks, as I needed the email support really bad for a project I was working on. Now that I'm done with that project, I returned to this issue, definitely wanting to plug the security hole I so reluctantly opened up. Telling myself i will NOT drop a $20 for touchdown exchange client, after being told that my incredible has "exchange support".After about 6 hours of scrubbing through microsoft kb's I discovered the answer.Exchange ActiveSync and Outlook Mobile Access errors occur when SSL or forms-based authentication is required for Exchange Server 2003 (ms kb 817379)Use Resolution method #2. Which creates a virtual directory (with no ssl access) that is only accessible by the same server computer. You still set up the inc email client the same, including checkmarking the "this server requires a ssl connection" What happens is your inc can now authenticate by SSL to the exchange web access, and it then redirects access locally on the server to the newly created virtual directory.
in a nutshell, it just ends up working!Caveat, you either need to be the exchange server admin to do the tasks in the method #2, or know the exchange server admin at your company (and bring him nice techie toys) I've only tested this on our exchange 2003 standard server. I have no idea what to do with a 2007 server I understand the exchange 2010 server also has no official support either, but is currently being worked on.I just thought i'd throw this out there for those who still may be having this issue.If it helps even one other company besides ours, it was worth the effort!
View 2 Replies
View Related
Aug 5, 2010
What would cause the Exchange ActiveSync to just stop syncing emails entirely?
View 3 Replies
View Related
Jun 22, 2010
This is my first post on the androidforums. I usually just read what other people wrote, but I can't seem to find a related post for my current problem.I date someone overseas in S. Korea, and since there's no way to send text msgs in Korean from here, I talk to her using activesync with a gmail account. She can check emails on her phone from Korea, and my phone sends me notification everytime I get an email from her. Basically it's same as texting except it allows me to type in Korean and doesn't cost a dime.For the reasons mentioned above, saving battery life isn't much of an option for me. I need to have activesync or gmail push running instantly. I tried using "check email every 5 minutes", but just imagine having to stay idle for 5 minutes everytime you text with your friends.
As of today, gmail push on android seems to work with 5 - 30 minutes delay (or manual refresh). However, Exchange Activesync will not even allow me to sync gmail (Different errors every time even though I'm putting the same information; gmail address,m.google.com as server address, username & password). I thought activesync just allows me to use "gmail push" on HTC mail app, so I don't quite understand why gmail app works (despite the lag), but activesync won't even let me sync my mail. Activesync last worked on 06/17/2010.Also, gmail push works with no lag when I'm on wifi. Is this normal?I'm starting to think there's a problem with the Sprint network or my phone. Gmail push also works instantly if my 3G bar is white. If it's greyed out, no emails come until the 3G bar turns white. Now I have to turn on AIM or MSN messenger to keep the data flowing and manually keep the 3G bar white. Then gmail push comes instantly. It's pretty ridiculous because the battery then lasts about 2-4 hours.
View 3 Replies
View Related
Oct 11, 2013
Android default email client when connected to office wifi doesn't sync my e-mails while if i configures my exchange account in enhanced email it works absolutely fine and all my emails starts syncing on same office wifi.
I was having an offline chat with my system administrator and he told me that they have blocked something to avoid IP pool full issue ( new users were not able to connect to office wifi as almost everyone was using two IP, one on smartphone and one on laptop).
Question is how enhanced email client is able to sync? Can i make some changes in default android email client to make it sync.? My Edge connection is too slow to download emails and can't switch to 3g as it is a company provided connection.
View 9 Replies
View Related
Jul 28, 2010
I bought the Evo for my personal use. However, I was looking at an FAQ this morning on my company's IT site on supporting Android devices thinking it might be a possibility. Currently personally funded Blackberry, iPhone and Windows mobile devices are supported for connection to our Microsoft Exchange email services.
I noticed the following in an FAQ in regards to Android support, is this true? I thought the Evo supports ActiveSync?
Question: How can I access my corporate email on my Android device?
Answer: At the moment, XYZ does not support Android due to its lack of ActiveSync support (access to Microsoft Exchange email). When/If this option becomes available, updates will be posted through the Mobile Device website.
Question: When will Android be an option for users?
Answer: XYZ has decided that we will not support the Android for corporate email at this time. If/When Android supports ActiveSync we will re-evaluate.
Question: How about if I have a personally funded Android phone?
Answer: Presently, corporate email access is not available for any Android devices due to its lack of ActiveSync support (access to Microsoft Exchange email).
View 49 Replies
View Related
Jan 27, 2010
ActiveSync has been working just fine with our Exchange Server 2007 for the past 6 months. However, today we updated from 2007 to 2010 server and the server address changed from exchange.xxxx.com to remote.xxxx.com and I cannot figure out how to change this on the settings. The only thing that it will allow me to edit is the password. I press on the server address and it will not do anything. I have deleted the account on my phone and re-entered it hoping that it will let me edit manually. I get the error message, "Your microsoft exchange server account does not have permission to synchronize with your current settings. Contact your exchange server admin". I made sure the spelling is correct and our Admin is well, not up to the challenge.
View 2 Replies
View Related
Jun 23, 2010
I got my HTC Desire last week and Synced it with our Kerio Mail Server 6.7.0 patch 1. Had to add the line to allow unsupported devices as it was giving some connection issues and then worked fine after that. The problem has been with the syncing of the contacts. It syncs fine for about the first few syncs and then it gives an error on the phone "failed to connect to the server" But it syncs mail and the calendar perfectly. The issue is that the syncing of the contacts is second on the list of 3 items to sync as per the phone. So it syncs mail first - fine, contacts second - error and then calendar - fine. I removed my contacts from my mail on the server and it still didn't update on the phone. So wasn't communicating with the server as per the error. If I delete my contacts on the phone, it then connects fine to the server and I get my contacts back. Works fine for about a few syncs and then without adding or deleting any contacts I get the error message back.
View 5 Replies
View Related
May 27, 2010
I use Exchange as my email client & I have used Exchange ActiveSync to connect. Everything is working well apart from when the phone has been in-active & is locked I am required to enter my Exchange password to unlock. This is required to use the non Exchange functions also, as you might imagine this is very tedious.
View 2 Replies
View Related
Jun 25, 2010
I just got my first Android phone, a Motorola Milestone with Telus. I use Exchange 2007 and setup activesync with the builtin email client and it works great, however, the view is one folder at a time. I have many rules setup to move emails from specific sources to specific folders since I receive a lot of email in a day from many different clients and vendors. The problem I see is that I have to manually switch from one folder to another and hit refresh to see new emails in the subfolders.
View 15 Replies
View Related
Nov 19, 2010
Is there an email.apk or alternate method of removing the security pin/pattern lock that's forced when you configure Exchange ActiveSync in Froyo? I found something on XDA, but it was earlier in the year and i believe it was only for 2.1. LockPicker is only for 2.1 also. I'm rooted running Myn's RLS3 ROM if that information is needed...
View 1 Replies
View Related
Jun 5, 2010
I've set up Exchange Activesync on my Evo, and the calendar seems to sync fine. However, I'm not getting any reminders in my status bar even though they are enabled on the calendar settings.
Further, if I go into an appointment that has a reminder set on it, I get the following message:
Delete
Are you sure you want to delete this reminder?
If I hit cancel and then back out of the event, it seems to re-save the calendar event, but I still don't get any reminders.
View 2 Replies
View Related
May 11, 2010
Had a question with scheduling my activesync. If I don't get a lot of work emails is it better for battery life to set it to sync every 10 minutes or as items arrive?
View 3 Replies
View Related
Jun 11, 2010
I set up an exchange activeync account on my new HTC desire. I encounter a strange behaviour with it. After synchronizing it shows only few folders from my mail box (around 5) where i got around 50. I tried to delete the account and recreate it -> no change I give a try to Touchdown app, and it retrieve all folders. I don't want to use another app than the one given with my HTC, so here is why I post this topic.
FW : 2.1 update1 software : 1.21.405.2 language FR
View 2 Replies
View Related
Jun 15, 2010
I'm trying to find out the Hotmail Exchange server setting in the hope that it will start working prior to the official rollout. I know they started the wave 4 rollout today. They've said it will be rolled out in pieces and isn't due to finish until August but they don't give any idea to who will get which features when. So if you find out the exchange setting for Hotmail / Windows Live Mail post them here.
View 9 Replies
View Related
Sep 2, 2010
Has anybody got this working? I still get the message I should try again later.
View 2 Replies
View Related
Jun 2, 2010
I'm trying to get my HTC Desire syncing email with my company's Exchange 2007 server, but I'm getting an "Error when doing SSL" error when I hit the "Sync now" button under "Accounts & sync". My searches on the forums seem to suggest that this issue usually arises when you use a self-signed SSL certificate, but my company uses a certificate signed by Comodo, so I would have thought that would be fine. Workmates using iPhones don't have any problems connecting to Exchange, so I'm left scratching my head as to why I'm having this problem.
It's also a little weird because, when I enter my username, password, server name, etc. it seems to update my mail alright the first time, but then comes up with this error every check after that, and always fails to sync my calendar and contacts.
Do Android 2.1 phones not come with the root certificate for Comodo or something?
View 1 Replies
View Related
Jun 6, 2010
Im having some trouble with exchange activesync over the air. I have it set to dl my mail and calendar but if i access that mail account from elsewhere with webmail all of a sudden my phone will not sync anymore.
If i delete the account off my phone and reset it up it works again, but only until i use it elsewhere and then no more sync...I use the mail widget too.
View 5 Replies
View Related
Apr 21, 2010
I can't seem to connect to Exchange to sync my emails. I have gone through the manual setup process and checked all the settings are correct. I verified account information fine but then i get to the Exchange ActiveSync Settings page where i have to select the data i want to synchronise - contacts, email, calendar.
View 12 Replies
View Related
Jun 8, 2010
I have twice (since Friday) encountered an ActiveSync error to my corporate exchange server that I've only been able to fix by deleting and recreating the ActiveSync profile. the problem manifests itself as a perpetual unsuccessful attempt to sync and occurs seemingly randomly. Any suggestions or advice would be greatly appreciated. I've seen some threads referencing Touchdown but not sure this is the right solution for this problem on the EVO. Please don't tell me I need to go back to my Blackberry...Thanks!
View 4 Replies
View Related
Nov 23, 2012
I'd like to use my gmail account connected via exchange activesync. I set that up with various email apps and it works nicely.
The only problem is that I don't use my gmail address as my known email address. I have an alias that points to gmail. When I email people, I want that alias to show as the email and reply to addresses.
When I have everything set up via IMAP/SMTP, I'm able to do that with K9.
Unfortunately, when connected via the Activesync way and I send mail, it always shows my gmail address to the recipient.
Is there any way/app that would allow me to do what I want? I do have my alias set up as a send mail as option in the gmail web interface.
View 1 Replies
View Related
Dec 12, 2012
At work we use many different kinds of phones. blackberries, android, iphones.
The blackberries have their own setup. iphones and androids use activesync. Everything ran nicely.
We recently switched activesync from port 80 to 85. We are having issues with some android devices.
The gingerbread ones are fine... just adding the port & colon ':85' at the end of the server address.
( servername.com:85 )
But anything with ICS or above... is soon as you add the colon the 'next' button greys out... like it's an invalid character.
View 2 Replies
View Related
Nov 5, 2013
I set up my ActiveSync account and it pulled in all the email, calendar, contacts, etc...but instead of just pulling in the actual contacts I have entered in my account, it's pulled in those plus the email addresses of everyone who has ever emailed me. Is there any way to filter those out?
View 3 Replies
View Related
Jul 28, 2010
I have found a problem and no solution on line ... so I wanted to run it past you all. I have SBS2003 R2 Premium. We have several smartphones ... android based with email through our Exchange 2003 server using activesync. THE PROBLEM: When users attempt to forward an email to another domain users mailbox ... the email is never received. It shows in the outbox in both the phone and Exchange outbox (sent items). If I forward the email from me to me, the email is successful. Also, if an email is sent directly to a domain user, the email is received (no forwarding) without any problem. All other aspects of activesync appear to work fine. Still have not found an Iphone to test against.
View 1 Replies
View Related