HTC Incredible :: Exchange Sync Not Popping
Sep 21, 2010
I got my inc in April this year and had the exchange sync connected to my work email with no issues. Last week i dropped the my inc, broke the glass and got a new inc from asurion, which shipped with 2.2. I never installed the 2.2 on the old phone. Since the new phone, none of my work emails pop. If I open the mail app it syncs. I deleted and reinstalled the account a few times and no change. Anyone with these issues with 2.2 and know how to correct it?Also my phone is not rooted.
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Aug 1, 2010
I just got my droid incredible last week, and I am in the process of getting everything set up on it. What have you guys found to be the best way to sync with exchange and is there anyway to sync notes?
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May 5, 2010
exchange mail working fine - but two days later calendar is only syncing one way? If I update from Outlook on my PC ( via exchange server) it is not syncing with DI. Make change to calendar on DI - syncs fine with PC.
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Nov 16, 2010
I have a Droid Incredible and my business uses Microsoft Exchange 2003. every few weeks my phone will say that there's a problem with the exchange server when I try to sync. Restarting the server doesn't resolve this error, but removing the account from my Droid and re-adding it does.
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Aug 20, 2010
Is there an easy way to add email addresses from the company email directory on Microsoft Exchange to existing contacts already in my phone & have a complete company email directory? I had it on my BB with AstraSync & thought I saw it on my Eris when I had 1.5 but I can't find it on my DINC.
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Aug 19, 2010
i have htc incredible and activesync is working fine for mail and contact.but i noticed, when i look at the account setting for by exchange account, that the calendar is getting a sync error - 'synchronization is experiancing problems.not sure what to do or where i can find more info on the issue. there are some events in my phone calendar, but others are missing.could it be one corrupt entry that is stopping things? any way to drill down (on phone or server) to figure out what the issue might be?
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Aug 11, 2010
Can't find the answer, but there are many unsolved threads. I have duplicate entries that are re-occuring events that were changed in Outlook via computer. They change, but show up twice on my DINC: same event, same time, same place, etc., but only once via PC.I am trying to solve and here's a question: when you go to calendar > menu > more > Calendars > what choices do you have and what do you have checked? I have "'My Calendar"; "Exchange"; and "PC Sync" and I feel like I should only have one checked, but don't knwo which one. I am new to Droid and want to stay, but this is killing me.
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Sep 14, 2010
anyone else having issues in getting their corp email? My activesync started acting buggy yesterday. I've restarted the phn several times already and also deleted the account and added it again 4 times already. It doesn't want to sync.
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Jun 17, 2010
I installed b-folders (a password manager) and it allows for a wireless sync between the DI and desktop, so i connected to the wireless network at work for the first time for the sync.Everything went well, except I stopped getting push mail from Exchange.I remembered a thread about Exchange not syncing over a wireless connection, so I turned off the wireless.My other e-mail accounts work fine, as do syncing calendar and contacts for exchange (both ways).I can send mail from the DI on the Exchange account, but I get no mail on the phone from the Exchange account.I have removed the battery, resaved the account information for the Exchange account, but still no mail received on the phone.I am at my wits end trying to figure this out.the problem seems only to effect incoming mail from the Exchange server on the phone, all the other info from the server comes through fine (even 5 minute alarms for upcoming appointments).Any ideas from the cloud?
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Jun 21, 2010
Picked up the Incredible the day it was release and have had no issues what so ever. I rooted the phone last night, and today Exchange Active Sync will not let my phone sleep. If I remove my Exchange account, or simply disable active sync, then the phone sleeps.
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Jul 7, 2010
I am having a calendar problem Microsoft Exchange/Active Sync. Calendar items I enter in my Incredible show up on Outlook. Initially, my Outlook calendar items also showed up on my Incredible but those calendar items have now disappeared after about three days and any new calendar items entered in Outlook do not appear. Email works fine and contacts entered in either Outlook or the Incredible sync without a problem.
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May 3, 2010
I searched the Activesync threads and haven't found this issue, hopefully someone can help me out. I have Activesync working fine, able to receive and send emails, have all of my contacts and calendar items. Works flawlessly, other than the Company Directory. When I search for someone in the Global Address List using the Online Directories and then Company Directory I get the person, their email, Company and Title but no phone numbers. I have used a couple of iPhones and they return all the info and accessing the OMA page and searching returns all the info. Any thoughts? I looked at the logs on the OMA sever (also our OWA server) and show no errors in the Event viewer or the IIS logs and VZW was completely useless.
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Apr 30, 2010
I got an incredible yesterday.Been trying to get Exchange active sync to work.The problem is that no matter what option I choose in Schedule (as items arrive, 5 minutes, 10 minutes, etc...), the phone always defaults back to Manual.Nothing I do will make the change stick.I've tried a battery pull, deleting the account multiple times and re-adding it.I even installed the trial version of touchdown to make sure push email was set up correctly on the server and it works perfectly in touchdown.Any thoughts?I've done about everything I can think of.I don't want to buy touchdown because this should work for free.
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Apr 29, 2010
I have the D Inc and have a question. Is there anyone to create filters in Active Sync Exchange that filters out emails so they don't hit your Inc. I have a rule setup in Outlook that automatically sends an email sent by a specific email address to go directly to my deleted items in my Personal Folders in Outlook 2007. The reason why i ask is because on my BB Storm, I setup a filter that blocked these emails from going to my BB In box. I also remember on my Moto Q with Win Mobile I always also able to setup a filter as well. I work at a help desk with a ticket tracking system, the system sends an email for every ticket opened by the help desk to all help desk employees, so my in box can fill up quite quickly. I did notice that if I have Outlook opened up on my desktop these emails do not show up on my D Inc, but when I close Outlook (Like I did last night before I went home), they are showing up today on my Inc.
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May 24, 2010
I want to set up my work email to come to my phone. I set up imap but i feel the updates are not coming regularly. Would setting up exchange sync work better/faster? Is there a way to use the exchange sync without getting charged the additional 15 a month from Verizon?
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May 9, 2010
I have problem with calendar on my HTC desire. Sync with ms exchange works fine, but I can't add new exchange event on the phone. It is strange becouse I can edit exchange calendar entries (synced from PC). Has anybody got an idea how to fix it?
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Jun 15, 2010
I did a search but cant seem to find an answer. I finally got my work email set up through active sync. Is there a way to get the calendar events to show up on my google calendar? I use calendar pro which I love. I don't know if there is a work around or I am just not knowledgable enough to understand it. A for instance would be that my work email gives me an event or invite...it will show up on the phones calendar but not on my google calendar/events. (my google notification each morning may say "no events scheduled for the day" but phone calendar/calendar pro will show it)
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Sep 3, 2010
I cant seem to stop the photos from my SC card or HD from popping up on my screen. I selected one photo that I wanted to have as my wallpaper but for some reason throughout the day I also get all the other photos popping up on the screen. Ive tried everything I can think of but it continues to happen; how do I stop this?
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Sep 12, 2010
after getting the 2.2 ota, whenever i plug my phone in to my computer it will have the popup say there is software available to use, do you want to install it? and at the same time brings my web browser to a verizon website. i don't see any option for disabling this. is there something i'm missing?
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Apr 30, 2010
I installed easy tether and it seems to work well... when it works. it keeps popping up "connection dropped" "connection established" over and over....
any thoughts as to why/how to fix?
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Dec 21, 2012
so i screwed up and got a windows 8 machine (sony tap20) anyhow its past end of life for google sync but i need to sync outlook calendar with my google calendar, prefer ota like it used to be
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Aug 3, 2010
I set up exchange and accidentally clicked "import contacts". Now I have way too many names in my contacts list since it imported every business contact who emailed me. Am I screwed or is there a way to remove all these contacts?
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Jun 6, 2010
Is there a way to sync my outlook and exchange data as the same appointments and info on my phone? For example: When I was on winmo, my Exchange appointment and outlook appointment would update each other not create a duplicate. Now that I've synced my PC, I have the same appointment twice on my phone. Green for Exchange and Orange for Outlook. Is there anyway to keep the data the same? In other words, if I have a 5pm meeting on exchange, and I sync with outlook, I want both sources to update the same appointment. Not create another 5pm meeting.
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Oct 8, 2010
I had been recommended Active Sync to sync with Outlook but now i find that it's for syncing with Outlook Exchange. (i'm using plain vanilla Outlook, no Exchange). i happen to run all email via a gmail account for backup, spam filtering, emergencies when I don't have my laptop) so syncing email is not an issue.
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Oct 17, 2009
I had no problem setting up my Exchange sync, however I have multiple calendars on my Exchange account (1 account, multiple calendars), but the phone only syncs with one of those calendars. Is there a way to have it sync with ALL the calendars on my exchange account? (And I did go to the calendars selection settings but it only shows one of my exchange calendars.
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Dec 2, 2009
I've got my email and calendar syncing with my Exchange server every couple of hours, but if I make a change to an appointment from my PC and want to sync my Hero calendar immediately, how do I force an immediate update? I can refresh my email, but I can't see a calendar refresh option? I worked it out. Just go to home screen, menu, Settings, Data synchronization, Exchange ActiveSync and there's a Sync now button at the bottom of the screen that syncs mail, contacts and calendar when you click it. Perfect. Would be nice if it was a little easier to get to though!
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Jul 26, 2010
Contacts and Email sync just fine with Exchange 2007 on my EVO 4g (latest firmware update as of 7/26/10) the problem is the calendar sync.I can create single appointments on my EVO and they'll appear right away in the Outlook calendar. I can do the reverse in Outlook and they'll appear right away on the EVO's calendar. I can delete in both places as well.The issue is, any appointments that seem to be reoccurring don't sync over to the evo. I see them all in Outlook, but no matter what I do, I can't sync them to the EVO. I've tried setting the sync range to "All" in the calendar settings, manually refreshing, even slightly modifying the reoccurring appointment in Outlook and saving it, but nothing helps.
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May 13, 2010
I'm new to the android community by less than 24 hours. I got rid of my iphone 3g for the HTC incredible, as so far its been great.I'm looking to have my gmail set up on my HTC using their exchange, or push email (rather than imap). I've got that set up, but had to download a new mail client to do so, as the built in mail client wont allow me to sync my work calendar (only the calendar) though my corporate exchange, and have gmail set up with exchange as well.I was wondering if there is an exchange calendar only app, or an email app that will sync my corporate exchange calendar. I do no like the interface of the email app I downloaded. I would like to use the built in email app with android 2.1 for my Gmail, and a different app to sync only my work calendar.Note, I do not want to sync my work calendar to google calendar, and then to my phone. I'm less than impressed with google calendar, and thats one more hoop to jump through / point of failure.
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Aug 31, 2009
I'm wondering if anyone else is having problems syncing with Exchange 2007 (via wifi)? I connect with our exchange server and can send e-mails, but the contacts/email/calendar sync result in a "Exchange sync error: Sync protocol error".I noticed people were having problems with Exchange 2003 and SSL, but we do not have ssl turned on at the moment.
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Sep 27, 2009
I have a new HTC Hero.I am currebtly syncing with Exchange using the Exchange sync app that come with the Hero.I used to us RoadSync from DataViz on my Nokia which was great.There are a couple of features that I miss.
a) I can't set different sync schedules for different times of day lie I can in RoadSync.
b) I can't seem to access the Exchange Global Address List like I could in RoadSync.
So.
1) Does any one have experience of using the Beta of RoadSync on Android. Is it any good ? Does it have the features above ?
2) Can anyone recommend any other Exchange sync apps ?
Also, is there any way to force exchange sync, roadsync or any app for that matter to use a particular connection, i.e. 3G or wifi only ?
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