HTC Hero :: POP Mailbox - Emails Randomly Deleted On Server
Sep 25, 2009
Got my Hero almost on release date from Orange Uk. I am well happy with it especially after the ROM update (official Orange one from HTC). I suffered from the missing SMS problem thats mentioned in another thread on here but I installed SMS2mailbox and that seems to be sorted now. I don't use my gmail account as my main email account I use my ISP which is Sky. I have a strange hit and miss problem with the POP mailbox and I wondered if anyone else suffers from it or knows a fix.
I have the email account setup on the Hero and it shows mail in my mailbox no problem, the issue I have is that it randomly deletes mails from my POP server and only keeps the copy on the phone. Heres an example. I get sent 5 emails in a day while I am at work. I check my Hero mail app and it shows them all. When I get home I open my Outlook client on my PC and only 4 emails come down. I can check on the phone and it still displays the 5. First I thought it was a phone setting but the 'Delete Mail on Server' is definitely set to off. This happened before and after the ROM update. I wonder if it is peculiar to Skys mail servers.
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May 7, 2010
I just noticed for the past few days, my Incredible has been deleting my email off of my pop server account after I delete it (from Trash) out of the phone. Before you say anything, I have "Delete Email on Server" unchecked from the settings. So I checked it, shut off the phone, unchecked it and then sent a few test emails.
With it checked, it does delete my email after I delete it off of the phone - obviously. Unchecking it, sending test email and deleting it still deletes If off my POP Server. I am a little frustrated because I realized about 4 days of emails have been deleted, although I have copies of them on one computer. I know it didn't do this out of the box, only recently.
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Apr 27, 2010
Is there a better mail app available because when I update the email on my phone then look at my email on the PC and delete a few when I go to look at it again on my phone those emails are still there. Is it just hotmail or is there a better app?
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Nov 26, 2009
Has anyone experienced their e-mails randomly getting deleted on the default Hero Mail app? Its sooooo annoying, all my e-mails on the Hero are gone now. Its not even in the trash folder. Luckily its still all on my Hotmail!
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Sep 3, 2010
I finally got my email up and running. Now two different times my mailbox simply emptied. The account was still there and fine, bu tthe emails just went back to 0/0. They are not in Trash, they are gone. I am not sure what I am doing to make the mailbox empty. I tried switching to K-9 but for some reason when I was using K-9 any attachments came in as dat files and I was unoable to view pdf's or Word docs etc when using K-9. Anyone deal with this yet?
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Aug 26, 2010
I bought a SAMSUNG Galaxy phone and had set up my official mail (yahoo business mail) under E-Mail settings. And I was receiving mails for a week. Now for the last 3 days, no mails are downlaoding and when I click Email, it only shows 'Load More Messages', but on clicking nothing happens. I am think of resetting it, but dont know how to do it. I tried holding the Email and drag it to the Trash, it moves to trash, but reappears. I tried to delete the Yahoo Biz Mail credentials I had given, so as to recreate, but after clearing each field, there is no way you can save it.
how to start receiving my officials mail again?
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Jul 20, 2010
New to Android - kind of overwhelmed.My big problem now is that if I get an email (gmail) on my phone, and I delete it, it is deleted from my server as well.I need to be able to delete it from my phone if necessary but keep it on my server.
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Jan 19, 2010
I have a few hotmail accounts and I access them via Live Mail on my work computer and my home computer as well as my hero. If I delete them on my home computer they still show up on my hero (Same with my work computer, delete and stills hows on my hero). What settings do I need to flip so that if I delete the emails on one system they don't show up on any of the other systems. (same with showing read). Is it a matter of IMPA vs POP3? It gets annoying to have to delete 30+ emails every morning on my hero after I've read them on my PC.
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Apr 12, 2010
I went to try and open a message but the app kept bringing up an error and I'd have to force close it. The screen would then switch to my home screen but with no shortcuts just a background then after a second go black until I hit the home button. I restarted the phone and when I opened messaging ALL my conversations were gone. Is this a known glitch? is there a way to get all my texts back?
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Jan 18, 2010
I guess I will give the background. I had over 100 pictures stored on my sd card, and i last looked at them yesterday. Today I opened my File manager, and it had expired, so I dl'ed Astro. When I went into Astro and clicked on my DCIM there was nothing inside which I thought was weird. So I went to my Albums and sure enough, It cant find any photos or videos. I took a camera shot, and it saved it to the sd card and I was able to look at it. I unmounted and removed the sd card (also rebooted phone) hoping it might jump start the card or something. When I put the card back in the phone, it had erased the one picture I just took and saved. I was wondering if anyone else had this happen to them? Is a bad sd card most likely the case?
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Sep 30, 2010
So today I went to my messages and noticed that all of my old ones were gone. I have the Delete Old Messages option off. Is there another setting somewhere that I am missing? Does it just delete all messages no matter what once it gets to a certain capacity?
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Jan 25, 2010
My phone just quit receiving Gmail yesterday. I just thought it was a little quiet, but when I went to my inbox and did a manual refresh, I had 16 messages.
I had been in and out of 3G coverage all day and on Wi-Fi networks 5 times...
I unchecked the "sync" icon on the settings widget, and it seems to be working OK now, but this hasn't ever happened on any of my other Android devices.
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Oct 1, 2010
The emails I delete from my hotmail account on my evo keep reappearing. They will either all pop back up as new unread mail later on or sometimes right after I delete them when I reload the page they start popping back up.
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Jun 5, 2010
I've noticed that my Desire is automatically deleting my emails from my inbox after a few days. I've tried looking in the obvious places to change this but without any luck.I'm not using a gmail account just my own private email account for my emails.How can I change my email account so that I decide when to delete emails from my account?
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Jun 17, 2009
I think it's brill but am wondering why old emails that I've deleted from my account inbox keep reappearing?Anyone got any ideas why this keeps happening?
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Jun 14, 2013
Galaxy S3- Periodically old emails that have already been deleted show up in my in-box. How do I stop this from happening?
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Aug 5, 2010
When I go into my mail and click refresh it deletes everything in my mail box! Its not full there is only usually about 5-10 emails lying in there. I really don't know why it deletes them when I press refresh, today I lost an important email from virgin media. It seems to do this a lot.
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May 28, 2010
I use hotmail and have worked out how to delete emails on my computer when I have deleted them on my phone. However, when I delete from the inbox on my computer they still show up in my inbox on my phone.Any ideas how I can get them to delete from both?
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Apr 17, 2010
I'm having an issue with deleting emails from the generic email client on Android 1.5. I use the gmail app for dedicated gmail stuff, works like a dream. However, my uni email address (IMAP) using the normal 'email' app is a different story. It will receive emails no problem, but if I delete them they disappear for 2 seconds, then reappear in the inbox again (in the same place) with a line through them, they don't even move into the trash folder. However, what does happen is that they disappear off my webmail server. Is there a way of actually removing something from the inbox once it's been received, or is it there forever? It's a LG Gw620 (eve/intouch max) running android 1.5.
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Jul 30, 2010
I have had my incredible for about a week and have my yahoo and hotmail set up. My problem is when I 'delete' messages from these accounts the same messages appear again when the accounts refresh. Is there something I've done wrong in the setup?
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Feb 17, 2012
My dad's phone is running Android 2.3.5.
He uses a Hotmail address.
If he:Downloads the e-mails on his phone, thenDeletes an e-mail via. the website (mail.live.co.uk) ... the deleted e-mails doesn't disappear from his phone in the Email app.
This means he now has 500+ e-mails in the app when there are only around 50 in his inbox.
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Mar 30, 2010
I have the LG Eve and i was wondering a couple of things about email. When I delete emails from my inbox they go strait to the trash folder, fine so far. But later on in the day they will reapear. I understand thats because they are still on my isp's server, so i guess they will keep on loading untill i delete them at home? how can i select all of the items in trash at once to delete them faster.
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Dec 5, 2013
I have an Android 4.0 tablet, set up email and when I delete some - put them in the trash, and them empty the trash, they're still there when I look in that folder again.
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Nov 19, 2009
How do I select the option to delete my emails from the gmail server on a Droid (android 2.0).
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Sep 20, 2010
I am looking to make an application in which I have to read Email's from MS Exchange server. I tried to search on API's provided by Android 2.2 to do so but no luck yet. Is it possible to do so. Is android gave open APIs to read and reply email through MS exchange. As of now I am not very much worried about security and administrator policy, right now my other module of app is in pilot mode with few users. MS exchange read and reply can be a big boost to the feature list.
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May 15, 2013
how to delete emails from the server & not just the phone on a Galaxy S4?
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Feb 19, 2013
I've been trying to set up my email on htc one x for 2 days with no success.
I've settled down for aqua mail, after trying maildroid, k-9.
The thing is that my hotmail acount doen't mark as read on server.
From what i understand it's because hotmail is pop'? but it has always worked for me on iphone. Is there a way to get around this.
I dont want to change provider, or forward my mail, or pay for email app, I'd like to have both hotmail and gmail accounts in one unified inbox so rather not just have gmail hotmail separately.
My stock email app is insanely slow, there's something wrong with it, how do i reinstall it?
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Mar 10, 2010
Just today I have started having a strange issue with Gmail on my Droid. If I delete a message from my phone, it appears to delete OK, and disappears from the phone. If I go to the computer and log in, however, the message will still be there, no matter how long I wait. This is causing my Gmail counter widget I have installed on the phone to show an incorrect number, as it is counting the messages on the server, not the phone. No matter how many times I try to resync Gmail, once I delete a message from my phone, it will not show back up on the phone, but will remain on the server until I log into a computer & delete them from there.
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May 4, 2010
Is there any way I can delete exchange emails from my Incredible without deleting them from the server? Still would like to be able to access messages from my laptop at a later time like I could with the pos Storm.
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Feb 19, 2010
when using it with an imap (not gmail) mail account, can k-9 upload the emails you send from the mobile to the 'sent' folder on the imap server? I searched several forums reviews blogs etc but couldn't find anything on this point. It would be very useful because it would allow me to easily keep track of the emails I send from the mobile, just like I do with Profimail on my Nokia at the moment.
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