HTC Hero :: Emails Randomly Deleting - Default Application
Nov 26, 2009
Has anyone experienced their e-mails randomly getting deleted on the default Hero Mail app? Its sooooo annoying, all my e-mails on the Hero are gone now. Its not even in the trash folder. Luckily its still all on my Hotmail!
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Aug 9, 2010
Can anyone tell me if you can multi delete emails using the default app and also with the default sms messaging?
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Sep 15, 2010
Previously when I would receive emails (Gmail app) on my Eris and view/delete them they would still be there when I logged in on my PC to view and then finally delete them from the Gmail page. This morning I went through all the emails on my Eris and deleted them but when I logged in to my PC they were all in the trash.
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Oct 25, 2009
I have recently bought a hero. The problem is that my e-mails from my BT Openworld account keep dissappearing from my hero device. This didn't happen with my previous phone. I would like to be able to keep some e mails on my phone.
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Sep 25, 2009
Got my Hero almost on release date from Orange Uk. I am well happy with it especially after the ROM update (official Orange one from HTC). I suffered from the missing SMS problem thats mentioned in another thread on here but I installed SMS2mailbox and that seems to be sorted now. I don't use my gmail account as my main email account I use my ISP which is Sky. I have a strange hit and miss problem with the POP mailbox and I wondered if anyone else suffers from it or knows a fix.
I have the email account setup on the Hero and it shows mail in my mailbox no problem, the issue I have is that it randomly deletes mails from my POP server and only keeps the copy on the phone. Heres an example. I get sent 5 emails in a day while I am at work. I check my Hero mail app and it shows them all. When I get home I open my Outlook client on my PC and only 4 emails come down. I can check on the phone and it still displays the 5. First I thought it was a phone setting but the 'Delete Mail on Server' is definitely set to off. This happened before and after the ROM update. I wonder if it is peculiar to Skys mail servers.
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Nov 9, 2009
I'm assuming this is the easiest thing in the world. I just can't figure it out. I have 2 POP email accounts and I'm looking to delete several messages without having to click on the X next to each one. How can I delete ALL the emails in a certain folder (inbox, trash, sent, etc...)
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May 8, 2010
I have seen my texts on my Incredible get randomly deleted three times in the past four days. Anytime I seem to have multiple text convos going on, I will get an error, and then all will go away.
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Apr 27, 2010
This is my first post here. Got my Desire recently and i am loving the phone. Like other i was having battery issues but following the advice here i was able to extend the battery life considerably, so im hoping someone here may know something about an issue om having.
Im using the Handscent app for text messaging. However over the last week or so when i go to open a new message, the application freezes and shuts down. When i go to open it again all my messages are deleted. They are also missing in the standard messaging app that came with the phone.
Has this happened to anyone else? If it did did you find a way to stop it happening?
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Oct 17, 2010
Apps on my phone keep randomly deleting themselves without my permission first? anyone have any idea why this is happening its starting to annoy me.
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Nov 8, 2010
I just bought an HTC EVO 4G to use on the Sprint network. I'm using the standard email program that comes with the phone. I know how to delete an email one-at-a-time. In spite of my reading a couple of posts on the subject, I'm unable to delete multiple emails at the same time. How do you delete multiple emails at the same time on the EVO?
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May 15, 2010
My Virgin Media email account went down earlier and now it's decided to upload every single email from the server to my phone. It now says 99+ emails (257 actually) and I want to mass delete them rather than delete them one by one.
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May 26, 2010
Anyone think 2.2 will fix the whole "my Droid randomly deleted all my texts again" issue? I really hope so because I'm sick of this happening 2-3 times a week
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Jan 25, 2010
My phone just quit receiving Gmail yesterday. I just thought it was a little quiet, but when I went to my inbox and did a manual refresh, I had 16 messages.
I had been in and out of 3G coverage all day and on Wi-Fi networks 5 times...
I unchecked the "sync" icon on the settings widget, and it seems to be working OK now, but this hasn't ever happened on any of my other Android devices.
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Sep 4, 2010
I have the Incredible running 2.2 just installed K-9 to use as the email program. For some reason it is deleting my emails after i read them. I have checked the settings, and there appears to be no way to stop it. This was not a problem in 2.1.
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Sep 20, 2010
I have a problem with the default email client disappearing received emails. Just now, I saw two older mails in the inbox, then a few minutes later, a couple new spam messages arrived, and the others were gone!
It appears that it clears the inbox whenever new mail arrives. This combined with the fact that it deletes the mail on the server (No option to disable this), makes for a big problem.. It may be that it only deletes mail that's been read already.. Not sure, need to test.
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Jun 14, 2010
My Roadrunner account is setup on my EVO and receives email, sends email, no problems there. Issue is that emails that I've already downloaded to my pc Outlook are still showing up in my inbox on my EVO. I've looked through all of the settings and cannot find one similar to what I had for my Windows Mobile mail, which deleted mail that it didn't see was on the mail server anymore. Is this a possible bug or maybe an intentional design, or am I missing a setting?
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Mar 22, 2012
I just traded in my webOS Veer for a giant of a phone - the Samsung Galaxy SII.
I have a typical IMAP mail box setup (non gmail). Most everything works fine. However, when I delete emails using the Galaxy, they don't actually delete. In the next sync, they pop right back up.
I guess I was a little spoiled by how well webOS handled the setup of all my email accounts, so hopefully I am just overlooking something obvious.
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Jul 23, 2013
So I click on delete and it disappears on my phone but on a pc or my tablet it comes back up.
If I do the same exact delete option on my tablet they disappear.
what might be wrong with my gmail app on my phone?
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Feb 22, 2010
I am having a problem with my emails in the native Eris email app deleting after a few days. I have tried every setting that I can think of to get this to stop but no luck. The Gmail app does not delte the messages like the nmative app does. I have the native app set up with my work email and I need to keep messages around until I delete them. Just to stress have no problems with Gmail deleting just the native app which I have set up exclusively to my work email.
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Jan 10, 2010
When I first turned it on, I was able to delete emails by checking a box to the left of them (like how it looks on my computer). This way I could delete several at a time. Now when I open my gmail, I need to open each email individually in order to delete it. Is there a way to change this?
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May 4, 2010
Is there any way I can delete exchange emails from my Incredible without deleting them from the server? Still would like to be able to access messages from my laptop at a later time like I could with the pos Storm.
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Nov 11, 2010
I checked all the posts for this question and am hoping what I'm reading isn't true. I just got a Fascinate yesterday (was a former Blackberry user) and was wondering if there was an option to delete emails from either or / both the phone and/or email? Blackberry used to have a sync option that when you selected "Delete" it asked if you wanted to:
Delete from handheld device
Delete from PC
Delete from handheld and PC
To clarify, I have a Gmail account but don't use it as my primary email, if at all. I have a personal Comcast account and a work email.
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Nov 17, 2009
When I set my phone up it loaded every singe contact from my GMAIL contacts onto my phone. I don't necessarily want all of these clogging up my phone, but when I go to delete them from my phone they also get deleted from my contact list in GMAIL. Also the same with emails. If I delete them on my phone, they get removed from GMAIL inbox.
My old blackberry would give the an option of "delete from phone" or "delete from phone AND gmail".
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Jan 30, 2012
Recently purchased a Samsung Nexus S. The stock email client (not the GMail app), using POP3 will delete mails once they have been downloaded, or when I next sync. Occasionally it will not delete all mails, just some. The option to delete from the server is not ticked and no other clients are pulling from the server, so its not the case that another app is deleting them. To confirm, emails aren't being deleted after say 10 days, they are being deleted within minutes, and I'm only downloading a handful of mails.
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Jul 21, 2010
How can I delete my emails on my gmail account on my phone without deleting them on my inbox on my computer If i close the background data it does not notify me of incoming mail. I have to refresh to check for messages.
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Sep 9, 2010
I have set up my X10 to download emails, which it does successfully, however it deletes them of my service provider's mail server so that they don't come through to my PC any more.I have selected both options on the X10 in "Delete email from server" ie "Never" and "When I delete from Inbox", but each has the same result.
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Dec 2, 2010
When I delete emails from my MiniPro it also takes them off the server (I use BTinternet) how do I stop this happening?
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Dec 1, 2010
So this has happened more than once. When I have a lot of emails piled up in my trash folder like say 70 or more, when I hit delete all it hangs and doesn't do anything and than it forces close. What I do is delete them 10 at a time. I mean why can't I just hit delete all and be done with it?
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Feb 12, 2014
How to delete a previous email address before forwarding an email on,
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Mar 30, 2010
I got the hero with Android 1.5 and I want to change my default SMS application. My new application have a blacklist feature so I can ignore some messages. But when I receive a sms, both the default sms and my new sms application are giving a notification. is there a way to disable the default one?
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