Samsung Captivate :: Emails Disappearing In Mailbox
Sep 3, 2010
I finally got my email up and running. Now two different times my mailbox simply emptied. The account was still there and fine, bu tthe emails just went back to 0/0. They are not in Trash, they are gone. I am not sure what I am doing to make the mailbox empty. I tried switching to K-9 but for some reason when I was using K-9 any attachments came in as dat files and I was unoable to view pdf's or Word docs etc when using K-9. Anyone deal with this yet?
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Nov 3, 2010
My emails constantly disappear. Gmail works fine, but I need my work emails too. My work does not use exchange server it is imap. I use the default android email and k9 email and they both disappear. I also notice that I get only 1 email then when I check my laptop I may have 10 in the inbox. What's up with androids email? I love my epic but coming from a blackberry I can honestly say android email is crap. Does anyone know what to do or have this problem?
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Sep 25, 2009
Got my Hero almost on release date from Orange Uk. I am well happy with it especially after the ROM update (official Orange one from HTC). I suffered from the missing SMS problem thats mentioned in another thread on here but I installed SMS2mailbox and that seems to be sorted now. I don't use my gmail account as my main email account I use my ISP which is Sky. I have a strange hit and miss problem with the POP mailbox and I wondered if anyone else suffers from it or knows a fix.
I have the email account setup on the Hero and it shows mail in my mailbox no problem, the issue I have is that it randomly deletes mails from my POP server and only keeps the copy on the phone. Heres an example. I get sent 5 emails in a day while I am at work. I check my Hero mail app and it shows them all. When I get home I open my Outlook client on my PC and only 4 emails come down. I can check on the phone and it still displays the 5. First I thought it was a phone setting but the 'Delete Mail on Server' is definitely set to off. This happened before and after the ROM update. I wonder if it is peculiar to Skys mail servers.
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Jul 25, 2010
Sometimes on my home screen, the entire notification bar is missing. The problem is on and off, but out is getting really annoying.
I if use my Finger to swipe down, it still drags down the notifications, but I still can't see the time, battery, etc.
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Oct 19, 2010
I'm running a captivate with Froyo on it, and every time I start the phone 2 apps disappear from my home screens. One being Angry Birds, and the other being Labyrinth Lite. Has anyone else experienced this issue? Are there any fixes?
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Sep 11, 2010
I'm using Launcher pro, and at random times, I go to the home screen to see all the icons missing. The dock's still there, but yeah. Only way to fix this would be to restart Launcher Pro, after which I'll have to wait around 30 seconds to even a minute at time for everything to come back. Is there some fix to this/maybe better alternative for launcher/quicker way to get the icons back...?
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Aug 4, 2010
I have started to have e-mails disappear on my HTC EVO. I've exhaustively looked at the settings on the EVO and in Outlook. Those appear to be okay; although I'm not certain. I also suspect perhaps a setting in Mailwasher Pro could be involved.The e-mails on the EVO seem to go away after I have successfully downloaded and viewed in Outlook and on the handheld. They disappear on the EVO after I then mark, and execute, all e-mails for deletion in Mailwasher.By the way, this started happening after I installed K-9 e-mail client on the EVO.However, I have gone back to using the standard EVO e-mail program. Having same problem with both programs.Wondering if maybe I should uninstall K-9. One test I did was to send an e-mail from one of my pop accounts to my gmail account. I allowed it to pass through Mailwasher downloaded and viewed it in Gmail on PC. Then, marked it for deletion in Mailwasher ran it through and it disappeared in Gmail on PC.
Any ideas?
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Sep 30, 2010
I have the Sprint EVO and also have att as an internet provider. My phone goes out and gets my email from both att and gmail. (Phone is set to leave email on server) The messages one the phone are there to read, reply, delete...normal stuff. But when I turn on my desktop using Outlook (which is set to delete the emails AFTER retrieving them), all the emails are gone from my phone. It didn't use to do that. Is there a way to fix this?
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May 18, 2010
Does anyone know why my emails, with the HTC mail client, keep disappearing? They only stay for about a day or 2 then disappearing. It is set to ask before deleting and no limit size. I cannot find any other option that would change this. Does anyone know why my emails delete on me?
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Apr 17, 2009
1. I send an email to my G1 (not Gmail... just ordinary pop3 email)
2. I get the notification OK.
3. The email applications says "RedMist________________(1)"
4. So I click on RedMist, and then Inbox
5. It shows the email subject and then, within 1 or 2 seconds, the email disappears. without me clicking to view the email.
6. No matter what i do i cannot view this email again.
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Jun 21, 2013
I've just move from the Iphone 4 to the S4 and am trying to set it up. I'm failing miserably with email.
I use Virgin.net email but have it downloaded to Outlook and it is deleted from the server when I do this.
I want to access the same emails on my phone - well, those emails that have not yet been downloaded from the server. So for example, if I'm not at home and laptop is switched off (not accessing Outlook) then I can get the emails to my phone until I get home and download them to laptop. When I download them to my phone I want to leave a copy on the server for Outlook to get.
So............... I've manually set up email using pop3 settings on S4.
An email will download to my inbox on the phone...... but then when I next go in to check emails on phone those that have been downloaded just disappear?
Delete email from server is set as never in the settings. And outlook on my laptop is turned off so emails are not being downloaded there.
Why are my emails auto deleting and where re they going. How do I stop this?
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Dec 27, 2011
I'm on Android 2.3.5 and have a HTC Desire S but my emails keep disappearing from my inboxes, I can't find any option to keep them for a specified amount of time, am I missing something simple?weapon90 06
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Oct 21, 2010
I've heard this happening with Gmail to other people, but I didn't believe it, now it's happening to me. I had a very very very vitally important email sent to me yesterday, and after viewing it, it just vanished. Gone for good. I can't find it. I've checked every folder, I've checked All Mail, I've checked trash, I've checked spam, drafts, everywhere. This is the 3rd or 4th time I've had an email vanish in the past 3 months. Completely gone, as if it never existed, without me deleting it.Has anyone else experienced this with Gmail? I know a few people who don't use Gmail for this very reason, but I thought they were crazy, now it's happening to me. HELP! I need that email back
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May 29, 2010
My Email is deleting itself off my Inc. Both pop3 and Exchange I have it set to leave mail on server from my computer but after a few days it disappears from my phone. It is still on my computer and on the mail server but not the phone.
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Jul 5, 2012
Interesting problem that I seem to have had out of the box (and which has started when I traded my old treo in for this android device): emails regularly disappear both from my Note, the exchange server and thus everywhere else as well, without any intervention on my part. My Note notifies me of new email, I glance at the overview, and sometimes no more than a few minutes later, that new email is completely gone.
Another interesting feature that popped up during testing is that emails sent from the device to this very account do appear in the sent items list both on the device and on the exchange server, but *only* at the inbox on the android device. And as with some of the regular incoming emails, these too disappear. As external emails (i.e. sent from for example gmail) thus far seem to stick, I am suspecting an issue with either activesync itself or exchange and activesync, but I can't be sure.
Noticed a few other threads both here and elsewhere about disappearing emails, but most (if not all) of these seem to be about POP3 where part of the default routine is of course deleting from the server. apps at issue:
- Android 2.3.6 and 4.0 (problem stayed after the upgrade)
- Default mail client on both versions (this particular exchange account has thus far proven a bit troublesome to configure with for example k-9 and touchdown)
- Exchange Server 2007 server / activesync
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Sep 15, 2010
I think we all would agree that the native email application in the Captivate leaves a lot to be desired. One of my biggest peeves is that I can read, or mark as read, a message and then a few hours later it shows as unread again. I have 4 inboxes and this can really get confusing. Anyone else running into the same issue and discover a fix?
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Oct 7, 2010
I�m new to android, so I don't know if this is an android thing or Captivate (came from BB). Every time I check my email from my desktop, it disappears from my phone. Is there a way to keep the emails on my phone until I delete them like the BB?
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Jul 19, 2010
I took the plunge and returned my iPhone 4 today and got the SC. As a past Blackberry user as well I have basic functionality needs of a email app and this may be the deal breaker. I have my Exchange account setup and working however when I open or select an email there is no option to move the email to a folder. So am I blind or screwed! My brother has an HTC Incredible and his has an option to Move. Did Samsung hide it?
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Sep 12, 2010
I just got the Samsung Captivate 3 days ago and I love it. I have been doing research trying to figure out all the little ins and outs to this phone. There are a few things that im stop not 100% clear about and would like for you guys to shed some light on this situation for me.
1. What is Launcher Pro and how exactly is it used.
2. Is there anyway to get push notifications with emails and facebook. Im always having to check my email to see if I have any.
3. What happens when I fill up all 7 pages with apps? Will I not be able to download anymore?
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Aug 9, 2010
I go to the trash icon on the email app and go to delete the emails from 2 weeks. It takes FOREVER to delete them all. And I still havent deleted all of them. I go to delete like 4 of them and it takes at least 10 seconds just to delete 4 of them.
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Sep 2, 2010
Reason why I ask is because I have a 25 second video that I recorded with my phone and when I try to send it to my buddy through text message it says that the file is too big? So I said give me your email address and I'll send there and lo and behold the file is too big even for email. smh? It's only 25 seconds!
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Nov 6, 2010
does anyone else have this issue where the deleted emails do get deleted but I get a notification within a minute that says 'new emails' and it will tell me that I have x new emails (x=number of emails I just deleted)but those emails are not actually there, just the notification comes up.I just clear it and all is good but i'm curious if anyone else has this issue.
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Nov 12, 2010
Is there anyway to set my captivate to only check emails between certain hours? I had this on another phone and its a nice feature for when you are asleep.
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Sep 2, 2010
I have an Exchange email account set up on my Samsung Captivate. I can open/view attachments that have been sent to me, however I cannot open/view attachments in email messages that I have sent. I can see the attachment, and it's file extension, but when I click on it nothing happens. There is no open or save button like there would be normally. EDIT: I have read the other threads on this forum referring to issues with email attachments and none of them had the solution to my problem.
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Aug 18, 2010
So this thing just started within the past week. My phone's stock gmail app will show new emails so I look at them and then they are all read, showing 0 new.But when I login to the web browser version, 5 minutes or even later(up to hours later), the web browser gmail is not updating to show that I already read the emails.I'm on JH2. So maybe it is a bug with the firmware?Or maybe a setting got changed but I'm not seeing how to handle the issue.
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Aug 26, 2010
I bought a SAMSUNG Galaxy phone and had set up my official mail (yahoo business mail) under E-Mail settings. And I was receiving mails for a week. Now for the last 3 days, no mails are downlaoding and when I click Email, it only shows 'Load More Messages', but on clicking nothing happens. I am think of resetting it, but dont know how to do it. I tried holding the Email and drag it to the Trash, it moves to trash, but reappears. I tried to delete the Yahoo Biz Mail credentials I had given, so as to recreate, but after clearing each field, there is no way you can save it.
how to start receiving my officials mail again?
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Oct 31, 2010
I just bought my new Epic, it's my first smartphone, and I am loving it so far. I only have one small complaint. This has happened to me a good couple times now and it's slowly becoming a bit of a nuisance. I set up all my little icon shortcut thingys and all my widgets on all my different screens, getting them just the way I like them. Then if my phone is powered off and then powered back on, they will ALL be gone. The only thing that is still there are the widgets like the clock and calendar. But all my little icons disappear. Is there something I can do to keep this from happening? Is it because of the Advance Task Killer?
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May 19, 2010
Since the 2.1 update, occasionally all of the folders on my screen disappear. I try refreshing the screen, hitting the stop button to put it to sleep but the only solution seems to be powering off the phone and turning it on again. Would anyone know of a solution that would avoid powering off the phone?
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Oct 27, 2010
I think it's time I turn to the forums with this issue if I'm ever gonna get GAOSP fully working on my device.BEHAVIOR: The two latest Nightlys I've flashed have given me a 3g-symbol and working connection on either the first boot (without gapps installed) or the second, after installing gapps. The problem is that over consecutive reboots (to change themes, settings, just to try etc.) the 3g-data rarely returns. I have been rebooting the device for 20 times in a row without getting it to connect to 3g-data. Using the *#*#INFO#*#*-menu and "enable data connection" doesn't work. Changing to WCDMA-band only may help with frequency of working reboots, but it's hard to tell. Some times (on some combinations of ROM/baseband) switching airplane-mode on/off has worked.
OBSERVATIONS: What I have observed is happening is that whenever 3g-data isn't working, the APN-list i empty. If I create a new APN it will not show after I have pressed save. If I reboot until i get 3g-data again, the new APN will show up together with the original ones. I've had this problem occur with many different ROMs from what I can remember, but to vastly varying extents.
There seems to be some connection to baseband too, because even on galaxo 1.6.3.4 I've had lots of problem with anything newer than II5, or even newer than IH8 to be completely stable, until I used jakax 3g-fix: Fix 3G/UMTS network interruptions with donut and JC6 AMSS. Since then I have been using JC6 with Galaxo 1.6.3.4 and only losing 3g-data on 1 of 5 reboots or so. jakax's fix Isn't for this problem though, so I've no idea why it helps!?I've heard some others having similar problems, but most seem to have been solved in some update or they sold their devices or something, because no thread has come to any solution really. My device was one of the first and bought from Germany and is being used in Sweden, could this affect it it any way? I have seen some threads of problems with android APNs disappearing when certain MNC-numbers are entered, but I never found any explanation or solution there either.
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Jul 16, 2010
Unified mail for Gmail , Yahoo , MSN , etc ?
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