HTC EVO 4G :: Exchange Active Sync Contacts Issue
Aug 31, 2010
Convert from Touch Pro 2 to EVO 4G. Wireless sync with an Exchange server for Outlook from my office. For some reason, I keep getting an Exchange sync error for Contacts only. Mail and Calendar work fine, but I do not see Notes and Tasks. I have not yet tried syncing usb with my computer (basically because I'm scared to try). I'm hoping someone will take pity on the newbie and help me out.
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Nov 26, 2010
I connect my DHD to the Exchange 2007 at works and it works great for the most parts, but weekly my contacts fail to synchronize. Mail and Calendar works fine, but when syncing contacts it says it can't connect to server. I then have to remove my account and set it up for scratch again. Then it works fine for a weeks or so. Anyone else with the same problem?
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Oct 3, 2009
Does the Active Sync Exchange calendar allow you to invite attendees?
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Jun 8, 2010
Is anyone using Exchange ActiveSync with "As items arrive" enabled?I had it set this way yesterday and my battery was completely dead in 4 hours (with minimal use). Now, i have it set to check "Every 10 minutes" and my battery is at 60% after 7 hours of heavy use!! Incredible! I am using Exchange 2003 (hosted provider) and I've NEVER had a device do this. The devices always seem to last longer with "as items arrive" set - since it isn't syncing regardless every 10 minutes.
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May 2, 2013
is there a way to add exchange active sync on the rom i flashed on my galaxy cooper?
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Jul 1, 2010
I'm a new user of Desire. I was happy to receive the phone but there is something I can not do I want to access my Exchange server with Active Sync, but I have apparently to import a certificate from my IT service on the device. The certificates are .cer or .p7b Is there a way to import those certificates on the Desire?
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May 9, 2010
What is the easiest way to troubleshoot the Exchange Active Sync configuration on a HTC Desire? I cannot get it to work though I am using all the settings that our IT department has given me. The setup keeps saying, check your Exchange account settings. I am not even able to connect to the mail server. I am using Wi-Fi and I have a network connection so there is no problem with that part. Can I get a trace or similar that shows if there is the credentials that are not working or what is the causing the problem?
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Jun 21, 2010
Picked up the Incredible the day it was release and have had no issues what so ever. I rooted the phone last night, and today Exchange Active Sync will not let my phone sleep. If I remove my Exchange account, or simply disable active sync, then the phone sleeps.
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Jul 7, 2010
I am having a calendar problem Microsoft Exchange/Active Sync. Calendar items I enter in my Incredible show up on Outlook. Initially, my Outlook calendar items also showed up on my Incredible but those calendar items have now disappeared after about three days and any new calendar items entered in Outlook do not appear. Email works fine and contacts entered in either Outlook or the Incredible sync without a problem.
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May 3, 2010
I searched the Activesync threads and haven't found this issue, hopefully someone can help me out. I have Activesync working fine, able to receive and send emails, have all of my contacts and calendar items. Works flawlessly, other than the Company Directory. When I search for someone in the Global Address List using the Online Directories and then Company Directory I get the person, their email, Company and Title but no phone numbers. I have used a couple of iPhones and they return all the info and accessing the OMA page and searching returns all the info. Any thoughts? I looked at the logs on the OMA sever (also our OWA server) and show no errors in the Event viewer or the IIS logs and VZW was completely useless.
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Apr 30, 2010
I got an incredible yesterday.Been trying to get Exchange active sync to work.The problem is that no matter what option I choose in Schedule (as items arrive, 5 minutes, 10 minutes, etc...), the phone always defaults back to Manual.Nothing I do will make the change stick.I've tried a battery pull, deleting the account multiple times and re-adding it.I even installed the trial version of touchdown to make sure push email was set up correctly on the server and it works perfectly in touchdown.Any thoughts?I've done about everything I can think of.I don't want to buy touchdown because this should work for free.
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Jan 11, 2012
I am currently having an issue with most android devices in my work place where they are unable to authenticate with the exchange once connected over the wifi.
Breakdown:
We have 3 wifi networks.
1. General (Wifi authenticates over the domain)
2. Guest (Open wifi)
3. Mobile (Open wifi)
The below devices that we have tested give us an certification issue once they have connected to either the Guest or Mobile although they do work once connected to the General wifi or 3G/LTE.
Samsung Galaxy S4
Nexus Tabs
Samsung Tabs
All Apple devices work 100%
My Samsung S3 works 100%
Samsungs S4 Version:
Android version: 4.3
Baseband version: I9500XXUEMJ8
Kernel version: 3.4.5-1938685
Samsung S3 Version:
Android version: 4.1.2
Baseband version: I9300XXELLA
Kernel version: 3.0.31-836582
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Dec 3, 2013
I am currently having an issue with most android devices in my work place where they are unable to authenticate with the exchange once connected over the wifi.
Breakdown:
We have 3 wifi networks.
1. General (Wifi authenticates over the domain)
2. Guest (Open wifi)
3. Mobile (Open wifi)
The below devices that we have tested give us an certification issue once they have connected to either the Guest or Mobile although they do work once connected to the General wifi or 3G/LTE.
Samsung Galaxy S4
Nexus Tabs
Samsung Tabs
All Apple devices work 100%
My Samsung S3 works 100%
Samsungs S4 Version:
Android version: 4.3
Baseband version: I9500XXUEMJ8
Kernel version: 3.4.5-1938685
Samsung S3 Version:
Android version: 4.1.2
Baseband version: I9300XXELLA
Kernel version: 3.0.31-836582
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Apr 29, 2010
I have the D Inc and have a question. Is there anyone to create filters in Active Sync Exchange that filters out emails so they don't hit your Inc. I have a rule setup in Outlook that automatically sends an email sent by a specific email address to go directly to my deleted items in my Personal Folders in Outlook 2007. The reason why i ask is because on my BB Storm, I setup a filter that blocked these emails from going to my BB In box. I also remember on my Moto Q with Win Mobile I always also able to setup a filter as well. I work at a help desk with a ticket tracking system, the system sends an email for every ticket opened by the help desk to all help desk employees, so my in box can fill up quite quickly. I did notice that if I have Outlook opened up on my desktop these emails do not show up on my D Inc, but when I close Outlook (Like I did last night before I went home), they are showing up today on my Inc.
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Dec 18, 2009
I wanted to set up my hero to get my mail from work and calender ect. We use outlook. The question I have is whats the difference between active exchange sync and just setting up outlook like you would set up yahoo, gmail ect... Sorry if this is a dumb question but I just never had to use exchange before so im very unfamiliar with it. What I have been doing is just syncing my phone via usb with my home outlook.
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Oct 30, 2009
I know there's an EAS thread but I couldn't find a solid answer to this question - Does the Exchange ActiveSync implementation on the HTC Hero from Sprint support advanced security features of Exchange server mainly enforcing Pin Locking and enabling Remote Device Wipe via Exchange? I know iPhone does and the Palm Pre does after WebOS v1.1. I'm very interested in the HTC Hero but need to be able to connect to my corporate exchange server. It's a large company so I cannot have my device added to an exception list or anything.
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Apr 14, 2010
So I read where the HTC Desire can be purchased as its unlocked. Will this work with ATT 3G? From what I have read it will be compatible on ATT 3g. Also does the Desire support full exchange active sync policies? I read somewhere where HTC has put all the necessary security policies in place versus the N1 that does not support.
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Sep 26, 2010
Is Exchange ActiveSync enabled by user? device? device type or device OS? I'm asking because I'm going to an employer who said they only support Exchange corporate email on Blackberry or iPhone. I just purchased a Samsung Epic Android phone under Sprint. As far as I now there is no Enterprise email plan for that phone. But it does run ActiveSync. Why would an employer limit the devices allowed to access email and can they really enforce that? Is the limitation usually a function of what devices can run Active Sync? Also, if they do allow my Android, what beyond entering the the user, pw and exchange server do they need to do on my phone? Can they put a policy on my personal phone?
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Jun 15, 2010
I did a search but cant seem to find an answer. I finally got my work email set up through active sync. Is there a way to get the calendar events to show up on my google calendar? I use calendar pro which I love. I don't know if there is a work around or I am just not knowledgable enough to understand it. A for instance would be that my work email gives me an event or invite...it will show up on the phones calendar but not on my google calendar/events. (my google notification each morning may say "no events scheduled for the day" but phone calendar/calendar pro will show it)
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Sep 15, 2010
I have ran into a couple of my users having problems syncing their Outlook contacts via Exchange 2007 ActiveSync once their number reaches into the thousands. When I reduce the number of contacts in their mailbox down, synchronization resumes. Does anyone know of a limit that android has on contact synchronization? I've seen this on both the Droid X and Incredible.
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May 4, 2010
There are alot of Threads/Post on Contacts Sync etc. I haven't found the answer though to my question, so here it goes.
Can i sync my Contacts to my PC and not use Google or the Exchange Sync? Just make a separate folder for them in the event of a phone crash etc. Maybe make a folder to put on my SD Card?
Sorry if this has already been ask before, i couldn't find any threads of it.
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Sep 19, 2012
We have a Exchange 2007 HMC setup. We are unable to sync contacts with android versions 4.0.4 and forward. Contacts simply do not apear, and no errors are shown on the android device. (SDK emulators and Samsung Galaxy S3, and NEXUS have been tested and we cannot get them to work)
Android version 4.0.3 and below are working fine.
Activesync on IOS and Windows phone, and older Android devices seem to work fine.
Our setup is very small. CAS,HUB, MBX on same server.
We only have Exchange 2007 SP1 - Rollup 6 i am afraid. Would the issues perhaps be because of that?
Have access to an android 4.0.4 or higher and Exchange 2007 HMC or not.
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May 16, 2013
Our organisation just changed from ADSL to Fibre Optic cable, and as a result we all had reconnect our devices to the exchange server. As a result, not all my outlook contacts come down from the MS exchange server. I can see them in 'Contacts' in Outlook on my Mac, I can see them in 'Contacts' in the remote desktop, but they are not visible on my phone.
Emails sync down fine, as well as 95% of my contacts.
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Nov 12, 2009
I am new to the forums, hoping someone is able to assist me with some Exchange Server Contact sync problems. We are running Exchange 2007 (w/ SSL) and my mail and calendars sync no problem. But when it does the contacts, I get the error "Synchronization is experiencing problems" with no further message to the error. I have tried over WiFi and with the carriers network. This is on a fresh wipe of the device, I have tried deleting and re-adding the exchange account to the device but with the same error. I get approx 6 of my 325 contacts synced.
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Oct 6, 2010
I've had a look around the forums but I'm struggling to find out how to change the colour of my active exchange calendar. I use Jorte on top of the stock calendar but it doesn't let me change the font colour as this is decided by the stock one.
My synced google calendars all appear in their relevant colours and if I change them online they will update accordingly. However everytime I create the active exchange its always orange and its not the easiest colour to read.
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May 9, 2010
I have problem with calendar on my HTC desire. Sync with ms exchange works fine, but I can't add new exchange event on the phone. It is strange becouse I can edit exchange calendar entries (synced from PC). Has anybody got an idea how to fix it?
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Jan 21, 2010
Is there a active-sync support in Android just like how we see in Windows Mobile. If so how can i programatically set configuration parameters.
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Dec 8, 2009
For those who have tried to sync up to their work exchange server that requires a downloaded pin from the respective server has probably noticed that this is unable to accomplish using the native Eris app. I was told to download Touchdown, but I have a problem paying for something Eris should have done in the first place. Any other free apps out there or is the Eris update supposed to fix this?
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May 18, 2010
I am using active sync for Exchange, we are running Exchange 2003 SP2. When I attempt to go to the out of office on the phone it says the following: "Unable to get your Out of Office settings from the Exchange server right now. Please try again later." I've never seen it work & was wondering if anyone has the same issue or knows how to fix it.
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Mar 31, 2010
I am trying to use my new Droid to connect to our Exchange 2003 email. I can access it just fine when I am on the companies Wi-Fi (both OWA and Active sync), but when I try to connect from the internet, I cannot see either. Odd thing is that if I use Opera Mini 5 Beta on my Droid, I can connect to OWA, but the default browser wont allow it. My Iphone is working fine on both networks, so I know the system is working properly.
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