Android :: Outlook Contact Sync - Non Exchange
Jun 9, 2009
I'm a developer writing an application to sync Outlook 2007 contacts with GMail. These are regular local-PST contacts, not Exchange, and yes, for now I'm exclusively focused on Outlook 2007 since that's what I have available. I may look at older versions (which I own) if this one works out. Anyway, I've tried most (all?) of the sync apps and didn't enjoy the experience. I've done the export/import thing and consider that a temporary fix. So I decided to do something about it myself.
The application I have today runs in the background and periodically pulls contact data from both systems. It can identify matches using a variety of prioritized criteria, and it has a way to systematically decide what data needs to be updated in each contact list. It can write changes to both sides. So it's largely done -- except for some decisions about that sync methodology.
The tricky thing about sync is that the GMail and Outlook contact data fields are totally different.
For example, GMail allows unlimited e-mail contacts which are tagged as Home, Work, and Other. By contrast, Outlook only supports three e-mail addresses, and they're not tagged at all. What should a sync app do if the GMail account has four addresses, but only three Outlook slots to store them?
A different example: GMail also supports unlimited phone numbers, also tagged with about six categories. On the other hand, Outlook can handle sixteen phone numbers, each with a fixed category. Some are a bit odd, like Radio Telephone. What should the sync app do if the GMail account has three Work numbers? Outlook only has Business 1 and Business 2...
Granted, these are what programmers call "edge cases" -- they won't apply to most users. But I'm hoping to find some people with large, complex Outlook address books who will weigh in with opinions about how they'd like problem cases handled.
Here is a comparison of the contact data in each system (exlcuding largely similar fields, and excluding the vast array of Outlook fields that simply have no GMail equivalent)--
E-mail Addresses:
GMail: Unlimited, tagged as Home, Work, Other
Outlook: 3, not tagged at all
Phone Numbers:
GMail: Unlimited, tagged as Home, Work, Mobile, Work Fax, Home Fax, Pager, Other
Outlook: 16, one each of Primary, Mobile, Car, Home, Home 2, Business, Business 2, Assistant, Callback, Company, Business Fax, Home Fax, Pager, Other, Radio Telephone, TTY/TDD
Postal Addresses:
GMail: Unlimited, tagged as Home, Work, Other
Outlook: 4, one each of Home, Mailing, Business, Other
IM Addresses:
GMail: Unlimited, tagged as GoogleTalk, AIM, Yahoo, Skype, QQ, MSN, ICQ, Jabber
Outlook: 1, untagged (probably should equate to MSN, but...?)
Generic "Other" Field:
GMail: Unlimited, tagged as Home, Work, Other
Outlook: No direct equivalent
Web Address:
GMail: No direct equivalent
Outlook: 1, not tagged
The contact name is a special case. GMail does a poor job importing Outlook contacts since it leaves the name blank on business-only contacts. I guess Google devs only talk to their friends. The app I've written will fix your imported list in GMail by substituting the company name if the name is missing. Lots of little stuff like that is easy to do. It's the "unlimited" lists in GMail and the many places where there isn't a direct correlation that are creating questions in my mind.
When something doesn't quite match up should the app simply not do anything? Or would you prefer a partially successful sync? What about some sort of manual conflict resolution? What other options would you like to see in a sync app? (Limited to sync activity and contacts -- I don't plan to mess with ToDo lists, calendars or anything outside of contacts.)
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Oct 8, 2010
I had been recommended Active Sync to sync with Outlook but now i find that it's for syncing with Outlook Exchange. (i'm using plain vanilla Outlook, no Exchange). i happen to run all email via a gmail account for backup, spam filtering, emergencies when I don't have my laptop) so syncing email is not an issue.
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Oct 24, 2010
I am looking for the best way to sync my Outlook with my Droid 2. I am a single user, don't have MS Exchange or Google Apps. I want to be able to update both in Outlook and on my Droid and have them sync.... with the least amount of problems and applications.
I don't mind paying a (moderate) fee, but it seems like TouchDown and some of the other recommended apps require MS Exchange.
2) If I do need MS Exchange, what's the best way for me to do that?
3) I remember reading that the upcoming Droid Pro (for Verizon) will have the inherent ability to sync Outlook and the Droid (I'm not positive but I believe it will) - does this mean that there will be a 3rd party application, or an update to Froyo 2.2, that will be released afterward to allow this with other Droids?
ANY help or suggestions would be appreciated. I've spent hours and hours trying to come up with a solution (as I know others have), and I'm hoping someone can enlighten me.I am leaving on a trip in a few days and I have to get my Outlook synced before I leave.I'm desperate.
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Jun 6, 2010
Is there a way to sync my outlook and exchange data as the same appointments and info on my phone? For example: When I was on winmo, my Exchange appointment and outlook appointment would update each other not create a duplicate. Now that I've synced my PC, I have the same appointment twice on my phone. Green for Exchange and Orange for Outlook. Is there anyway to keep the data the same? In other words, if I have a 5pm meeting on exchange, and I sync with outlook, I want both sources to update the same appointment. Not create another 5pm meeting.
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Sep 28, 2010
I use outlook. I had a pop3 account, and I was able to sync contacts and calendar via companionlink. This went thru my gmail account. I changed over to Exchange. My phone and outlook are now in sync, however, my gmail calendar is not getting updated? All my calendars are turned on to show and to sync?
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Jan 6, 2010
So I am a proud owner of a brand new Nexus One. I love it, but have hit a small hitch.
I am previously an iphone user and got quite a lot of use out of syncing my work (exchange) calendar onto my iphone and using it on the go to keep track of meetings and such.
Unfortunately, it doesn't seem like this is native functionality in Android 2.1? I was able to set up my work email account with active sync, and that works fine... but when I look in the Accounts area of settings and select my work email, there is no option to sync Calendar.
I have read that you can use the google calendar desktop application to sync your outlook (via plugin) to your google calendar, which the Android device could then pull down... unfortunately, like many users in a professional environment, the IT group here refuses to give me admin privileges on my work computer. I tried installing the google calendar app into a non-protected directory, but when it tries to activate the Outlook plugin it simply fails with an error listed as 1008. Upon looking that up, it of course says it is user privileges related.
In addition, if my work PC is off, I wouldn't get those new meetings pushed to my device anyway... so that is a big hassle as well.
Is there a free way to get this done WITHOUT the google calendar desktop app? I have all the account info I need (hell, I already set this up many times on my iphone over the years)...
EDIT: Also I would like to state that I don't want a separate calendar app... I want to use the base Android one. I'm fine with getting an app to enable that, but I don't really want to have 2 different calendar apps to go through...
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Aug 11, 2010
Can't find the answer, but there are many unsolved threads. I have duplicate entries that are re-occuring events that were changed in Outlook via computer. They change, but show up twice on my DINC: same event, same time, same place, etc., but only once via PC.I am trying to solve and here's a question: when you go to calendar > menu > more > Calendars > what choices do you have and what do you have checked? I have "'My Calendar"; "Exchange"; and "PC Sync" and I feel like I should only have one checked, but don't knwo which one. I am new to Droid and want to stay, but this is killing me.
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Sep 16, 2010
I just got the Epic and love it. However, when I try to sync my work email, it keeps giving me a "Unable to open connection to server."I use Microsoft exchange for my email and am using the same settings I used on my moment and pre, but it just won't connect. All of my contacts and calendar events are on this and I need it for my job.I would be willing to use a 3rd party app if necessary, I just need this to work.
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May 13, 2010
My Exchange profile has subfolders, incoming mail is moved automatically with rules to these subfolders. I am getting an alert for mail arriving in my 'Inbox' but not my subfolders. I can manually access my subfolders and see the mail but I am not alerted with mail arriving to my subfolders.
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Nov 5, 2010
A few months ago, I started a thread regarding the problem that VZW and Motorola both identified as a problem with MS Exchange Server 2003 and 2007 not sync'ing right away.
Corporate Outlook/Exchange Sync - Push
I called and spoke with a tech at Motorola and said with the next OTA for the Droid 2 (which just happened) it was supposed to fix it, however it didn't. Does anyone on the inside have any insight as to what's going on? I'm back to using Improved Email for instant push delivery of my Exchange messages.
I did get the OTA the other day, and the version number did change, but nothing of significance.
Really starting to get pissed with this phone with I mostly use it for my job and e-mail. I shouldn't have to rely on a third party application for delivery of my e-mail. G-Mail works fine, but Exchange works about 5% of the time without me having to go in a do a manual refresh...then 10-20 messages pop up.
Fresh install and no longer rooted.
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Oct 7, 2010
I have searched some other forums but haven't found any recent/updated answers...has anyone figured out how to sync your exchange outlook tasks to any to-do list/tasks widgets?
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Feb 18, 2014
At work I have more than just the email calendar. I have a design calendar for allowing my sales reps and project managers to post events to. I also have my main email account calendar. I am the owner of both calendars but the only one that syncs with the stock calendar app is my email account calendar from outlook. This was very easy to do with my windows phone. I just ticked the calendars I wanted to sync to my phone. Was just like my outlook program at work. Showed my owned calendars and let me decide which ones I wanted to populate to my calendar app. I cannot find a way to do this on android. The only calendar it gives me is the main email calendar. I do not want to allow everyone in my work to see my email calendar just so it will show up on my phone easier. All the people can see the design calendar and edit it. This allows them to schedule projects and can see available bandwidth for my department.
Is the rift between google and MSFT too much that neither of them allows the other to do things, or is this just samsung not empowering their app to see other owned exchange calendars?
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Sep 10, 2010
I just got my D2 the other day and have it all setup, but something I've noticed differently from the D1 is that all my Outlook/Exchange e-mails take 5-10 minutes to be delivered even with the Push feature turned on. On the Droid 1, the messages were delivered instantly ometimes even before they arrived in my Outlook client at my desk.
I have it setup as a Corporate Sync account with all the same settings, but I feel like they have taken a step backwards with the Corporate Sync settings. I'm running 2.2.20 (rooted of course), but it's just a hit or miss when the messages come in. I did call VZW's tech line and the lady on the phone said there was some memo about this issue. She didn't mention if there was a work around, or if a fix is coming. It's almost as if the Sync button doesn't do anything.
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Nov 22, 2009
I am new to the andriod thing and just recently obtained the Moto Droid. I am desperately trying to figure out a way to sync my outlook (non exchange - yahoo) account with it.
I have searched the threads an unable to find any answers thus far. I have already looked into Compainion, gschink (sp) which continuely lost #'s, contact names and company names (thank god I had other back-ups), and MyLink. I understand that if you have an Google account this works some what in a way and I have also used a few online exchanges but they all just don't "SYNC" all information. I am coming from a BB and I understand that the Droid is not a BB but I really like so many of the other features that if I could just get this machine to sync in a business manner I would keep it! I am coming close to my 30 days and have to either get this to sync or put it in the box and return.
I came across this site www.hyperoffice.com and because I am not so familiar with the android os I'm not sure if this is a solution or not. I am asking the vets here if this is something that could be mine and so many others answer to the full features of syncing?
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Dec 18, 2009
I wanted to set up my hero to get my mail from work and calender ect. We use outlook. The question I have is whats the difference between active exchange sync and just setting up outlook like you would set up yahoo, gmail ect... Sorry if this is a dumb question but I just never had to use exchange before so im very unfamiliar with it. What I have been doing is just syncing my phone via usb with my home outlook.
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Sep 1, 2010
I just got my first Android phone, a Droid 2.I previously had the original BlackBerry Storm which when I first got it I loved but after a very short time I came to hate for it's crappy interfaces terrible performance and so on. But one thing that it did very well was work with my corporate exchange email.I use rules to move new email from the inbox to folders that really help me to keep my email organized, which is very important since I get 200-300 emails on a normal day and many more when there are emergencies at work. As each was moved to the appropriate folder I would get my notification on my BB and could go read the mail. However now that I am using Froyo, I find that it can see all of my emails and shows the correct folders and so forth but I only get notifications for email that is in the inbox. This does not work well especially when I have a customer emailing me with an emergency.
Is there a way to setup my rules so that they wait for 6 hours (or whatever time I select) before they are moved to one of the other folders so that I can still get my notifications on my Droid 2 but still keep the mailbox relatively organized?I hate the idea of running the rule manually because Outlook requires you to select each one individually and since I have about 50 rules this is a hassle, another option would be to make the rules Client Side only but I cannot seem to find a way to do this either so if anybody can give me instructions on this that would be great.Of course if you have a way that you use for this that works better please let me know as I am open to suggestions, these are just the options that I have come up on my own.
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Aug 26, 2010
I am just putting it out there because I have never used any type of sync to get contacts from one phone to another.I simply let my my providers use their CellBrite machine to move from my old device to the new one. I don't use outlook although I might start. Point is I was truly starting at ground zero and the following post was to the point and detailed enough not to assume you had done this.It will be common knowledge for a lot, but for the rest of us very helpful. Have a great day fellow Droidians.Sync from Blackberry to CSV to GMail / G1 without Outlook.Here's a procedure to export contacts from a Blackberry and import into the G1 / Android using a CSV file and GMail Import, without using Outlook or Google Sync (I don't use Outlook, and had read about limitations/problems with Google Sync for Blackberry). This initially works best when you have a GMail account with maybe some but not all of the same contacts as are in your Blackberry, and with your G1 phone contacts relatively empty (or cleared) to avoid duplicating contacts.
Basically, you create a CSV file using Blackberry Manager (free download from T-mobile, etc.,), edit it using Excel or other spreadsheet program to change the heading names, import the resulting CSV file into the Gmail, then sync it directly into the G1. There are a few tricks, but the result is your contacts will be displayed exactly as you want them.The Export to CSV from Blackberry Manager (BBM) and the import of CSVs into GMail were not intuitive (at least not to me ;-), nor well documented anywhere I found. Here is how I did it using a T-Mobile Blackberry Pearl 8120, BBM vers 4.6 for Win XP, GMail as of 17-Nov-09, and T-Mobile G1 (Android 1.6)
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Dec 21, 2012
so i screwed up and got a windows 8 machine (sony tap20) anyhow its past end of life for google sync but i need to sync outlook calendar with my google calendar, prefer ota like it used to be
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May 4, 2010
I sync my Hero to Outlook. On and off I get some duplicated contacts under my phone. I have been busy deleting. Any idea?
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Oct 4, 2010
How do I sync my contact in Outlook TOGETHER with their photos? When I sync, the photos in outlook is not transferred together...
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Sep 3, 2010
I am currently a newbie in the andriod market, jumped over from N900 to this phone hoping it would be easy but doesn't look like.
I tried to sync my Outlook contacts to the new HTC Desire, using HTC sync, (running Android 2.2) and it copied over the contact but only with their primary numbers and not all the numbers, emails or addresses.
I haven't tried anything else yet but surely I won't be the only one with this teething issue, can some of you guys give me an updates on this?
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Oct 1, 2011
I don't really want to buy a 3rd party application just to get photos in my contacts. I am not talking about facebook or gmail contacts, just Outlook contacts. I have an Exchange 2010 server and Outlook 2010 My blackberry and my iPod both have sync'd contact photos, why doesn't android?
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Nov 11, 2010
Anyone use Google Apps Sync? What exactly does it sync, how, and is it free? Is it possible to sync Outlook contact and calendar with the Captivate? I know this has been asked several times but one really seems to know a definite answer.
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Jan 18, 2010
I am today using the Hero to sync Mail and Calender via Exchange using HTC own software. However, i am hesitating regarding contacts. All i want is to receive the adresses in our Company Directory into my phone. But will my phone try to upload my (private) contacts into exchange? I have not found any rules to be set about this. Can anyone shed any light on this?
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Aug 20, 2010
Is there an easy way to add email addresses from the company email directory on Microsoft Exchange to existing contacts already in my phone & have a complete company email directory? I had it on my BB with AstraSync & thought I saw it on my Eris when I had 1.5 but I can't find it on my DINC.
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Jul 20, 2010
My first experience with Android was 2 weeks ago when i finally received my Incredible (after having it on order for a month). I came from a Blackberry connected to my company's BES Server. I had started taking pictures of my contacts with my Blackberry and the pictures synced with the contacts in my Outlook.When I setup the Incredible to sync with the exchange server all of the pictures I had for my contacts instantly showed up as the contacts picture on the phone (just like on the Blackberry). I just figured that is how it is across all of the Android phones.Got my X last friday and found out that it apparently doesn't pull the contacts pictures from Exchange when i gets the rest of the data. Neither does it push pictures taken from the phone up to Exchange.My question is: is the Droid X's software lacking this feature normal for Android phones?Do Nexus One's and Samsung android phones sync contact photo's with Exchange?Trying to figure out if syncing contact photo's is just one of the extra niceties that come with the Incredible's Sense UI?
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Aug 24, 2009
I've had a quick search and couldn't find any topics exactly the same as the problem I am having.
For the first ten days or so all my contacts were syncing fine on the Hero from my Exchange account. I then added a new contact in Outlook / Exchange and from this point on, every time I sync the exchange contacts it fails with a client / server conversion error in the notifications. I deleted said contact again in Outlook to no avail.
The mail and calendar are syncing fine, and I have an HTC Snap syncing to the same Exchange account on the same network (Orange UK) just fine (I know the latter is Windows Mobile but still...)
Any ideas? Or is there any way I can see a log of some sort to see why it is failing?
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Sep 28, 2010
I finally got my work email sync'd on my Android phone (Outlook). However, all my annoying meetings from work are now popping up as "notifications" in my phone's status bar. I can't stand corporate meetings, which are a colossal waster of time, and i don't want to be reminded of all the meetings on my work schedule. I was able to successfully turn of the Outlook mail notifications on my phone (and I still get Gmail notifications, since they are two separate email systems, which is exactly what I want). How do I turn my "Outlook calendar reminders," but still be reminded of my Google Calendar reminders, which is my personal, and far more important, calendar?
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May 9, 2010
I have problem with calendar on my HTC desire. Sync with ms exchange works fine, but I can't add new exchange event on the phone. It is strange becouse I can edit exchange calendar entries (synced from PC). Has anybody got an idea how to fix it?
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Jun 17, 2010
I noticed that there was an earlier thread on this subject; however, it did not appear to solve my problem. I am trying to access my outlook exchange account on my EVO's standard email app using OWA. I've tried a few different configurations with no success thus far. I was able to access my exchange account using my blackberry. Can anyone give me specifics as to how I can set this up on my EVO?
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