Samsung Captivate :: Cant Connect My Captivate To My Computer
Nov 28, 2010
i cant connect my captivate to my computer.it was fine at first now it doesn't work.when i connect my phone to my computer i do the following:
1)select mass storage
2)scroll the top menu down and select mount USB
3)press mount
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Nov 26, 2010
I have a samsung captivate from at&t and cannot get it to connect to my computer. Apparently I need some drivers and do not know where to fing them.
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Oct 1, 2010
I have a samsung Captivate, I am trying to root the phone, but whenever i put it in debugging the phone can't connect to my computer (windows 7 x64). I have been trying to find a driver but none of them work, am I really going to have to pay $30.00 for a one time download of a driver or is there another way!?
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Aug 1, 2010
So im looking at my messages and i get a long one. After like 100 characters or something it cuts it off and replaces it with ... And then i have to click on it to see the rest. Is there any way to take this off in the settings?
And my second question, my phone doesnt connect to my computer right. I plugged it in, it said it didnt have the right software or something, so i went and downloaded the the Vista 64 bit thing thats stickied on here. I plug it in, and the "you have the wrong software" thing was gone, but nothing else happpened. The screen says its connected and it vibrates and i hear the noise thru the computer, so what am i doing wrong. I read somewhere that you pull down the little bar at the top and hit dock or something like that. I cant do that. If i can pull it down theres no buttons to hit. Can someone walk me thru this process? FIXED
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Jul 20, 2010
I can't seem to sync my Captivate with my comp. I downloaded Kies and upgraded the firmware and it's still stuck at "Connecting the device" stage. Any ideas on what I might be doing wrong? Thanks
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Oct 25, 2010
When I plug my phone into the computer and mount it, I get "F" and "G" drive showing up. When I click on "F" the folders that show up are "DCIM" "download" and "sounds" if I click on "DCIM" inside there I get "camera" and "music". I believe that's the SD card because when I open "DCIM" then into "Camera" I see all of the pictures and video that Ive taken.
One problem I had today was I tried to add a couple of pictures directly into the "camera" folder, from my computer, I see them in there, close everything down, unplug the phone, open up gallery and those pics just refuse to show up?? . .(I'm pretty sure its not a size issue they were relatively small files) Next is the "G" drive. I click on that and see "albumthumbs" "android" "bluetooth" "DCIM" "download" "music" "sd" (which shows up as a hidden folder) "sounds" and "where". When I click on the "DCIM" folder in this drive I get ".thumbnails" and "camera" Inside the "thumbnail" folder I see a mixture of some pictures I've taken and any pictures I've saved from text or email.
I have no idea if this is the way the phone should show up when I plug it in. the two trees of folders seem very confusing. when you plug your captivate in that has an SD card, how should it look when you hit "my computer" If you could give me a scenario of the "folder" tree, or trees. that would be cool.
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Aug 16, 2010
I cant seem to find the file to get it on to my computer. I plug the phone in and cant find it in any of the folders.
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Sep 2, 2010
How do I get the pictures from my Samsung Captivate into my computer?
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Aug 31, 2010
Alright, I've searched for a while and tried to find the reason why this is happening.I have uninstalled and reinstalled the drivers several times.On the first connect after the install, it seems like the computer sees the phone but then it disappears.My phone connects just fine without USB Debugging enabled, but it simply won't work when it is enabled.
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Sep 10, 2010
I just recently switched from a Window Mobile phone to the Captivate and I am loving it thus far. Aside from the standard gripes about gps i have nothing to complain.
I am however having trouble comprehending how google syncs my contacts. I have my contacts set up exactly how i want them on my google account online i.e. co workers freinds family grouping. I would like my phone to display the contacts in the same fashion, but it seems the google sync is only one way from my phone to my account and not the other way around.
How can i get my contacts to sync from my google account so that they show up as i have them set up online without having to do every individual one on the phone.
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Aug 4, 2010
When I plug in my phone through USB it wont show up on my computer. Whats going on?
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Nov 11, 2010
i just got my second captivate, the first would never connect to my computer the second one (the one i have right now) connects to my laptop but my computer wont recognize the device, bottom line is that i cant connect it to my computer. I have tried so many things like: "mount and unmount" the SD card and the internal memory, also i have tried the USB debugging, i hava also tried the kies option on the phone, and nothing.. i have all the Samsung USB Drivers (version V.1.3.450.0) i have downloaded the kies program and the kies mini and they haven't work... what am i missing??? can anyone help me? (my laptop is a Toshiba Satellite A135-4527 with windows vista)
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Oct 16, 2010
I tried searching and didn't have any luck with results, so I apologize if it's been covered, but I'm having difficulties connecting my Captivate to my PC via USB to transfer pictures/data/music.I've had the phone for a few months now but this is the first time I've really attempted to connect, as my pictures are piling up and I'd like to back them up for safekeeping.I already had the drivers downloaded months ago when I first got the phone but when I connected it today, I got a message that Windows (Win 7, 64-bit) failed to recognize the device. I went out, using the link in the Captivate Guide here (which is where I got them initially), and redownloaded the drivers to ensure I had the appropriate/most current version. Installed them, made sure the phone was set to 'Mass Storage' in USB settings, and still fail to connect when I plug the USB cord in. Windows fails to recognize the phone as a device and errors out each time.I tried putting it into USB Debugging Mode, but still get the same thing. I tried 'Ask on connection', I tried Kies, etc and nothing will work.Am I missing a step here, or doing something wrong? This has been extremely frustrating.
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Aug 26, 2010
Never mind. Problem fixed (5 minutes after I posted this and 3 hours after I started trying EVERYTHING to get it to work).
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Sep 5, 2010
Anyone have trouble getting a PC connection with their captivate? I've had mines for a few weeks now and up until today I cannot get it to make a connection with the PC. The drivers are ok on the PC, it seems to be something with the Captivate.The screen says initializing and seems to cycle between the home screen and USB screen but doesn't establish a connection.
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Aug 8, 2010
Im still learing things about this phone so bare with me. I rooted the phone and in the past few days i have been able to connect to the pc for this morning for some reason my pc cant find my phone. So what am i doing wrong?
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Sep 4, 2010
Is there a program that will back-up the phone directly to your pc ? (Phone is not rooted).
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Sep 21, 2010
I have no problem sending a file from my computer to my phone via bluetooth. However I cant seem to figure out how to send files from my phone to my computer. I tried using bluetooth file transfer from the app market but its not working.
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Nov 29, 2010
No connectivity at all on my Captivate. Wifi networks can't be saved, and the 3G symbol is up there, but there's nothing being transmitted or received. Should I do a factory reset? The phone part works, as does messaging, but nothing else.
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Oct 27, 2010
I was running the JI6 2.2 with cognition beta5.5 and was attempting to update however I needed to swap kernels since the current kernel didn't verify signatures. I was using vmware on a mac and i started it but then continued to use the mac side however the computer disconnected the phone from the windows side and now it is stuck showing an image of a phone next to a computer with a triangle with a ! in it between the two. Pressing all hardware buttons does nothing but black the screen and go back to the same screen. I've taken out the battery, sim, unplugged the cord, everything. Can't get back into download mode to redo the kernal swap. It's definitely connected to a valid, and working, usb port and i am now on windows itself instead of vmware. What do I do?
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Oct 28, 2010
While I was flashing 2.2 my computer blue screened interrupting the process. Now when I attempt to turn on my phone. All I get is a picture of a phone in and a computer with a little exclamation mark in between it.
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Nov 7, 2010
I recently got my Samsung Captivate and it works pretty well (even the GPS) however, when I try to update is (manually) it takes forever trying to connect to the server and in the end it never does (and thus I cannot connect for another twenty-four hours).So I said ok, i'll use Kies to update the phone, so I download Kies and try - however, the when I connect Kies says "The Device is not supported by Kies" and as such I cannot interact with my phone in this manner.
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Jul 24, 2010
Just got the phone I love it so far but I am having trouble connecting to yahoo mail from the defualt email feature on the phone. I tried the normal way of doing it and also tried the manual way as well. The same message keeps popping up saying the usernamr or password is wrong. I am 100% sure that I typed it.in correctly.
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Nov 13, 2010
Whenever I try to see if there is a software update for my AT&T Captivate I get this message:
"Communication failed Unable to communicate with the AT&T server"
My current build number is ECLAIR.UCJH7 AND MY Firmware Version is 2.1- update 1.
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Aug 25, 2010
I have the Samsung captivate and it usually has no problems connecting to WiFi networks but it can't connect to my home network. It recognizes the network but I can't use send/receive any data. My two laptops have no problem connecting to my network but I can't get my phone to. Additionally, my Wii has the same problem. It recognizes the network but can't do anything. Its probably a router problem but their support was useless, so I thought I would try here.
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Sep 8, 2010
In theory there will come a day when Froyo or the GPS fix will be available from AT&T...
So every so often I go into Settings and then go to Software Update, click "Check for Update", click OK and for the past couple weeks it has ALWAYS told me that it failed to connect to AT&T's servers. If I try and check again it tells me that 24 hours has not elapsed since I made my last request. (Even though that request failed).
I've tried it in Airplane mode with Wi-Fi enabled and I've tried it in normal mode but using Wi-Fi and in 3G mode (not connected to any Wi-Fi network).
The day I got my phone I was able to retrieve an update (so it used to work) and I have not rooted my phone or "mucked with it" in any fashion.
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Oct 26, 2010
What happens when YOU menu>settings>softwareupdate>checkforupdate? MY phone says unable to connect to ATT Server. I just got this phone a week ago and am worried that when 2.2 DOES become available I wont be able to download it.
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Oct 7, 2010
It seems that since the last update I cannot connect my captivate as mass storage to my macbook. Even with the Debugging on. I mount the usb.
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Jul 26, 2010
I have ford sync and it worked flawlessly with my iphone.The captivate will pair and download address book just fine.I authorized it to allow access however it will not automatically connect when in range.I read someplace this feature is fixed in froyo my question is can you get froyo early or do we have to wait for samsung to push it out?
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Aug 11, 2010
I am trying to connect to my home wifi, its WEP security on a linksys router, but every time i try to connect it says unable to connect, also idk if there is supposed to be a wifi icon on the top bar but it does not show one at all, appreciate any feedback
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