Motorola Droid X :: Touchdown Vs Stock 2.1 Exchange Sync - Bug In 2.1?
Jul 22, 2010
I have never been able to sync past calendar events using the stock 2.1 Exchange (Outlook) sync. I only get past events for the last month. Yes, I have "sync all events" turned on. Any calendar event older than 30 days will not display or sync.
I spent 1.5 hours with Motorolla tech support today (live chat) trying to solve this to no avail. The tech said the problem is on my company's Exchange server. I said the bug is in Android 2.1. Example: my iPod touch syncs everything with the Exchange server including past events.
Just now I installed Touchdown on my Droid X. Everything sync'ed - all events, past, present and future. They display nicely in the Touchdown calendar display.
These past events still will not display in any of the stock calendars.
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Mar 18, 2010
Say you are in your office, sitting at your computer. So you don't need your phone to notify you every time you get an Exchange email, or every time you have an Exchange calendar event, because its all popping up right on your computer screen anyways. But you do still want to receive notifications for your non-Exchange email accounts and calendar events (e.g., Gmail).
Can Touchdown be closed or "turned off" (or maybe just killed using a task killer) while you are at work, so you do not receive notifications about Exchange emails and calendars, but you do still receive notifications for all your other accounts? And then as soon as you leave the office you can just re-load Touchdown so that you start getting phone notifications again for your Exchange account?
Is there an easy way to accomplish this without using Touchdown if you are using just the native Exchange ActiveSync built into Android (sense UI)?
I hate getting notifications on my phone 2 seconds after I've received them in the Outlook on my work computer, so this is why I ask these questions. With BlackBerry (what I currently have, but I want to switch to HTC Incredible) it is easy to manage notifications this way, but I'm curious if I can do it on Android.
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Aug 27, 2010
Just wondering if there are any tips or suggestions for using "Touchdown" exchange in place of the Gmail account, especially to avoid getting duplicate msg alerts for new mail?Once set up in Touchdown, should one delete the email account set-up in messaging? Also, I have a second gmail account for personal mail but for now have only setup my work account in Touchdown. Should I do the same for this account in Touchdown - Exchange?
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Dec 8, 2009
For those who have tried to sync up to their work exchange server that requires a downloaded pin from the respective server has probably noticed that this is unable to accomplish using the native Eris app. I was told to download Touchdown, but I have a problem paying for something Eris should have done in the first place. Any other free apps out there or is the Eris update supposed to fix this.
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Dec 9, 2009
Before the update yesterday, I was able to search my contacts by using the search button on the Droid, and then could dial the contact. After the 2.0.1 update, and after updating Touchdown for Exchange to the newest release, same problem.
I tried copying the contacts to the phone book, and the process seems to have taken place, but I have no idea where those contacts are....can't find them in the phone book.
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Jun 4, 2010
#1 - I cannot believe how amazingly sucky the stock email program is for the EVO - or for Android. Good christ, what toolbox decided to have a base email program where you cannot even set up filters.... This leads to spending $20 to get an app that any Blackberry does in it's sleep....
#2 - I see that for Exchange by Touchdown - there is a message "Don't install on Incredible, use Exchange for Android"As the Evo is pretty similar to the Incredible - should I just use "Exchange for Android" and not TD?
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Dec 8, 2009
For those who have tried to sync up to their work exchange server that requires a downloaded pin from the respective server has probably noticed that this is unable to accomplish using the native Eris app. I was told to download Touchdown, but I have a problem paying for something Eris should have done in the first place. Any other free apps out there or is the Eris update supposed to fix this?
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Aug 22, 2010
I am waiting for my Aria to be delivered. Has anybody used the native exchange mail on 2.1? How does it perform? I heard a lot of good things about Touchdown for exchange. Can I get that with the 3rd party restrictions that ATT has on the android market? If so I remember reading about a work around but can't remember what it was.
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Apr 30, 2010
I just received my Incredible yesterday to replace my Blackberry Storm. I cannot complete the Exchange Activesync setup because it says it cannot contact the Exchange server. I've tried numerous times: placing https:// in-front of the server name, putting <<domain>><<username>> in the username field while keeping the domain field blank, checking and unchecking the SSL box. Nothing is working.
So I downloaded Touchdown. I entered the same exact settings that I believe should have worked for the Mail app and Touchdown connects just fine. It gives you the option to connect via Activesync only, Exchange 2007 or Exchange 2003. I selected Activesync and I'm seeing all my emails, contacts and appointments.
Is there something on the server side that could be preventing me from setting up the HTC Mail app. This is a major deal breaker for me. I guess, I could use Touchdown but I'd prefer not to.
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Mar 19, 2010
I've been using Touchdown trial for a few days now and can't seem to find an answer to my question in the other threads. When I have an e-mail that I want to file in an exchange folder all of my folders show up on the phone and I am able to send the e-mail to any folder in my inbox on the server.My question: Is there a way to check my folders from the Droid after I have filed e-mails there? I went into settings and assumed that if the inbox was syncing that I would be able to pull up the other folders. I added a couple of the folders to sync under advanced settings and they show up but when I try to open them up there aren't any e-mails.
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Apr 10, 2010
I need my Exchange subfolders to synchronise automatically, and I need to receive notifications when a new mail arrives in any of the subfolders.
So far, the only app I've found that manages this properly is Touchdown. I'm in the trial period, and may end up buying it, but I'm hoping that there's another application out there that works as well, but has better design and UI. Does anyone know of one?
I used RoadSync on my Nokia, and was looking for the Android version on the market (it does exist, apparently), but can't find it. It might have been taken off, or perhaps doesn't work with v2.1.
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Nov 13, 2009
I set my exchange email up and the only way I can receive messages is to refresh the mailbox.I have it automatically checking for e-mails. What can I do to fix this?
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Nov 27, 2009
Anyone have any experience with the various exchange sync solutions, and able to offer a comparison? I'm particularly interested in: * Nitro& DataViz. But if you have experience with other solutions, I'd like to hear that as well.
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Dec 14, 2009
Does anyone know of a 3rd party app that can be used to search the stock email program on the Droid? Through research have found that it is not possible within the app itself, but was not sure if anyone know of an app that allows you to search by recipient, size, date, etc? Coming from a blackberry, that is one of my most missed features.
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Oct 8, 2010
I have been getting the message 'as meeting organizer no response is required' in Outlook when people send me updates and I am not the meeting organizer. From reading around it seems it may be an issue with syncing the calendar which I have stopped but it did not fix the appointments.
I was looking for a way to do a one way sync or something but have not come across a way to do this in corporate sync. Not sure the issue but was hoping someone here may have seen the same issue. By the way email and contacts work just fine.
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Nov 5, 2010
A few months ago, I started a thread regarding the problem that VZW and Motorola both identified as a problem with MS Exchange Server 2003 and 2007 not sync'ing right away.
Corporate Outlook/Exchange Sync - Push
I called and spoke with a tech at Motorola and said with the next OTA for the Droid 2 (which just happened) it was supposed to fix it, however it didn't. Does anyone on the inside have any insight as to what's going on? I'm back to using Improved Email for instant push delivery of my Exchange messages.
I did get the OTA the other day, and the version number did change, but nothing of significance.
Really starting to get pissed with this phone with I mostly use it for my job and e-mail. I shouldn't have to rely on a third party application for delivery of my e-mail. G-Mail works fine, but Exchange works about 5% of the time without me having to go in a do a manual refresh...then 10-20 messages pop up.
Fresh install and no longer rooted.
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Jul 20, 2010
My first experience with Android was 2 weeks ago when i finally received my Incredible (after having it on order for a month). I came from a Blackberry connected to my company's BES Server. I had started taking pictures of my contacts with my Blackberry and the pictures synced with the contacts in my Outlook.When I setup the Incredible to sync with the exchange server all of the pictures I had for my contacts instantly showed up as the contacts picture on the phone (just like on the Blackberry). I just figured that is how it is across all of the Android phones.Got my X last friday and found out that it apparently doesn't pull the contacts pictures from Exchange when i gets the rest of the data. Neither does it push pictures taken from the phone up to Exchange.My question is: is the Droid X's software lacking this feature normal for Android phones?Do Nexus One's and Samsung android phones sync contact photo's with Exchange?Trying to figure out if syncing contact photo's is just one of the extra niceties that come with the Incredible's Sense UI?
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Apr 29, 2010
Two quick questions that will help me decide between Native Exchange and Touchdown (or possibly another app all together):
1) Is there a way to override the password requirement for Native Exchange? I'd prefer to not have to enter a p/w every time my phone locks.
2)Is anyone else having issues with Touchdown not rendering their messages properly? Mine are cut off even with the smallest font setting and I cannot side scroll to see the rest of the message. Also as I scroll down into the threaded messages the screen above goes white.
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Sep 10, 2010
I just got my D2 the other day and have it all setup, but something I've noticed differently from the D1 is that all my Outlook/Exchange e-mails take 5-10 minutes to be delivered even with the Push feature turned on. On the Droid 1, the messages were delivered instantly ometimes even before they arrived in my Outlook client at my desk.
I have it setup as a Corporate Sync account with all the same settings, but I feel like they have taken a step backwards with the Corporate Sync settings. I'm running 2.2.20 (rooted of course), but it's just a hit or miss when the messages come in. I did call VZW's tech line and the lady on the phone said there was some memo about this issue. She didn't mention if there was a work around, or if a fix is coming. It's almost as if the Sync button doesn't do anything.
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Nov 22, 2009
I am new to the andriod thing and just recently obtained the Moto Droid. I am desperately trying to figure out a way to sync my outlook (non exchange - yahoo) account with it.
I have searched the threads an unable to find any answers thus far. I have already looked into Compainion, gschink (sp) which continuely lost #'s, contact names and company names (thank god I had other back-ups), and MyLink. I understand that if you have an Google account this works some what in a way and I have also used a few online exchanges but they all just don't "SYNC" all information. I am coming from a BB and I understand that the Droid is not a BB but I really like so many of the other features that if I could just get this machine to sync in a business manner I would keep it! I am coming close to my 30 days and have to either get this to sync or put it in the box and return.
I came across this site www.hyperoffice.com and because I am not so familiar with the android os I'm not sure if this is a solution or not. I am asking the vets here if this is something that could be mine and so many others answer to the full features of syncing?
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Sep 28, 2010
Is there any way in the DroidX, running Froyo/2.2, to set the number of days back to sync / retain messages on an exchange email account? I could swear that I had set this in 2.1, but either the setting is gone now, or I can't seem to find it. Can anyone point me to that setting?
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Sep 1, 2010
I just got my first Android phone, a Droid 2.I previously had the original BlackBerry Storm which when I first got it I loved but after a very short time I came to hate for it's crappy interfaces terrible performance and so on. But one thing that it did very well was work with my corporate exchange email.I use rules to move new email from the inbox to folders that really help me to keep my email organized, which is very important since I get 200-300 emails on a normal day and many more when there are emergencies at work. As each was moved to the appropriate folder I would get my notification on my BB and could go read the mail. However now that I am using Froyo, I find that it can see all of my emails and shows the correct folders and so forth but I only get notifications for email that is in the inbox. This does not work well especially when I have a customer emailing me with an emergency.
Is there a way to setup my rules so that they wait for 6 hours (or whatever time I select) before they are moved to one of the other folders so that I can still get my notifications on my Droid 2 but still keep the mailbox relatively organized?I hate the idea of running the rule manually because Outlook requires you to select each one individually and since I have about 50 rules this is a hassle, another option would be to make the rules Client Side only but I cannot seem to find a way to do this either so if anybody can give me instructions on this that would be great.Of course if you have a way that you use for this that works better please let me know as I am open to suggestions, these are just the options that I have come up on my own.
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Nov 30, 2010
Since upgrading to 2.2, I had to remove and re-add my Exchange email account to get rid of the required security code input (as most users have). Since doing this, even with it set to Push, and to default to Fetch every 15 min if Push is not available, I have to manually hit Refresh to retrieve new email. This is also happening with a co-worker's DroidX, but not with another co-worker's phone, which is a different model.
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Nov 3, 2009
Folks - does anyone have an opinion on which email package is better, roadsync or touchdown? I have touchdown on the device now and while it works fine, its relatively slow and locks up a fair amount. The fact that Roadsync was developed by DataViz made me think it might work a bit better. I don't want to go through the pain and suffering of setting it up if it isn't better.I actually wish the embedded app would work with exchange and then I wouldn't have to do any of this! Anyone know when they are going to fix it?
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Mar 2, 2012
i can sync it easily with GB and froyo, but now ICS email app wants a PKCS#12 certificate in order for me to connect to outlook server.
anyway i can sync without it???
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Sep 22, 2010
I just updated to the new official vzw 2.2 this morning and was wondering if there is still a need to use Touchdown?
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Jan 22, 2010
Can someone please help me understand the advantage of using Touchdown to manage my corporate emails, calendar and contacts? We are running on Microsoft Exchange Server 2007 (on Small Business Server 2008). The phones that are using activesync in our office have to enter a password every time they are brought out of screen saver or sleep mode.This is very annoying and I don't want this. I am currently connecting via my company's Outlook remote web access, not directly to the server. No password entry required. So far, this is working for me. Updates to emails, contacts and calendar are immediate. Emails arrive on the phone typically before they appear in my Outlook.Now, what I am looking for in the way of improvements:
1.Adding a signature to my emails (required for FINRA and SEC compliance).
2. Fixing contacts so they are listed by last name. They are currently in first name order when viewed on the DROID (not in Outlook).
3.Ability to accept meeting invites this is a minor issue.
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Feb 1, 2010
After the Touchdown update I can't get any of my notifications to vibrate for either email or SMS. The phone will still vibrate. I emailed Touchdown and they said that they have heard some things about the vibrate issue but have not been able to duplicate the problems, he recommended a reboot which after two times has not done anything to help the situation. I have to have the vibrate settings for work so I'm screwed without them.
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May 9, 2010
I have problem with calendar on my HTC desire. Sync with ms exchange works fine, but I can't add new exchange event on the phone. It is strange becouse I can edit exchange calendar entries (synced from PC). Has anybody got an idea how to fix it?
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Nov 19, 2009
Anyone else experience a delay of about 5 seconds within touchdown for it to pull up contact name suggestions. For example. Compose email- type in last name of person to add to the "To" field. Take about 5-7 seconds for the name suggestion to come up from the contact list.
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