Motorola Droid 2 :: Corporate Outlook / Exchange Sync - Push
Sep 10, 2010
I just got my D2 the other day and have it all setup, but something I've noticed differently from the D1 is that all my Outlook/Exchange e-mails take 5-10 minutes to be delivered even with the Push feature turned on. On the Droid 1, the messages were delivered instantly ometimes even before they arrived in my Outlook client at my desk.
I have it setup as a Corporate Sync account with all the same settings, but I feel like they have taken a step backwards with the Corporate Sync settings. I'm running 2.2.20 (rooted of course), but it's just a hit or miss when the messages come in. I did call VZW's tech line and the lady on the phone said there was some memo about this issue. She didn't mention if there was a work around, or if a fix is coming. It's almost as if the Sync button doesn't do anything.
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Oct 8, 2010
I have been getting the message 'as meeting organizer no response is required' in Outlook when people send me updates and I am not the meeting organizer. From reading around it seems it may be an issue with syncing the calendar which I have stopped but it did not fix the appointments.
I was looking for a way to do a one way sync or something but have not come across a way to do this in corporate sync. Not sure the issue but was hoping someone here may have seen the same issue. By the way email and contacts work just fine.
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Nov 5, 2010
A few months ago, I started a thread regarding the problem that VZW and Motorola both identified as a problem with MS Exchange Server 2003 and 2007 not sync'ing right away.
Corporate Outlook/Exchange Sync - Push
I called and spoke with a tech at Motorola and said with the next OTA for the Droid 2 (which just happened) it was supposed to fix it, however it didn't. Does anyone on the inside have any insight as to what's going on? I'm back to using Improved Email for instant push delivery of my Exchange messages.
I did get the OTA the other day, and the version number did change, but nothing of significance.
Really starting to get pissed with this phone with I mostly use it for my job and e-mail. I shouldn't have to rely on a third party application for delivery of my e-mail. G-Mail works fine, but Exchange works about 5% of the time without me having to go in a do a manual refresh...then 10-20 messages pop up.
Fresh install and no longer rooted.
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Nov 22, 2009
I am new to the andriod thing and just recently obtained the Moto Droid. I am desperately trying to figure out a way to sync my outlook (non exchange - yahoo) account with it.
I have searched the threads an unable to find any answers thus far. I have already looked into Compainion, gschink (sp) which continuely lost #'s, contact names and company names (thank god I had other back-ups), and MyLink. I understand that if you have an Google account this works some what in a way and I have also used a few online exchanges but they all just don't "SYNC" all information. I am coming from a BB and I understand that the Droid is not a BB but I really like so many of the other features that if I could just get this machine to sync in a business manner I would keep it! I am coming close to my 30 days and have to either get this to sync or put it in the box and return.
I came across this site www.hyperoffice.com and because I am not so familiar with the android os I'm not sure if this is a solution or not. I am asking the vets here if this is something that could be mine and so many others answer to the full features of syncing?
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Sep 1, 2010
I just got my first Android phone, a Droid 2.I previously had the original BlackBerry Storm which when I first got it I loved but after a very short time I came to hate for it's crappy interfaces terrible performance and so on. But one thing that it did very well was work with my corporate exchange email.I use rules to move new email from the inbox to folders that really help me to keep my email organized, which is very important since I get 200-300 emails on a normal day and many more when there are emergencies at work. As each was moved to the appropriate folder I would get my notification on my BB and could go read the mail. However now that I am using Froyo, I find that it can see all of my emails and shows the correct folders and so forth but I only get notifications for email that is in the inbox. This does not work well especially when I have a customer emailing me with an emergency.
Is there a way to setup my rules so that they wait for 6 hours (or whatever time I select) before they are moved to one of the other folders so that I can still get my notifications on my Droid 2 but still keep the mailbox relatively organized?I hate the idea of running the rule manually because Outlook requires you to select each one individually and since I have about 50 rules this is a hassle, another option would be to make the rules Client Side only but I cannot seem to find a way to do this either so if anybody can give me instructions on this that would be great.Of course if you have a way that you use for this that works better please let me know as I am open to suggestions, these are just the options that I have come up on my own.
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Oct 1, 2011
I don't really want to buy a 3rd party application just to get photos in my contacts. I am not talking about facebook or gmail contacts, just Outlook contacts. I have an Exchange 2010 server and Outlook 2010 My blackberry and my iPod both have sync'd contact photos, why doesn't android?
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Sep 27, 2010
I am using Office 2007 Outlook to pull email from gmail. I want to add personalized ringtones to contacts but can't when syncing with gmail (weird), apparently I can with Outlook if I can figure out how to sync with it. I have a Samsung Fascinate.
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Aug 15, 2010
I have my corporate email on the Droid X. On outlook, I have "rules" set up to where certain emails go into certain folders. I have a few hundred total folders set up. When i get my email on the Droid X, the only thing that pops up are the emails in my inbox. I have to go into each individual folder and refresh it to view anything else.
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Sep 27, 2010
I've got two Corporate Exchange Accounts with which I want to be able to Sync both email and calendars with my Fascinate. My wife has the Motorola Droid 2 with Android 2.2 and it supports multiple Corporate Sync (Exchange) Accounts. (She has three exchange accounts - two part time jobs and one for personal). I bought the Fascinate, but after I got home realized it only will support one Corporate Sync account natively. I have downloaded and installed Touchdown temporarily to handle my second Exchange Account, but Touchdown also only supports one account. I'd much prefer to use the same application for both accounts so I can see my calendars overlayed.
As I understood it, Android 2.1 supported multiple exchange accounts, but I think Samsung made a decision to override that, by including an Email app on the Fascinate that only supports one account. Has anybody heard about Fascinate's Android 2.2 (Froyo) update and whether or not it will support multiple Corporate accounts? With the exception of not supporting Multiple Exchange accounts, this phone really hit it out of the park for me. Great screen, thin and light, fast, 3G Hotspot (so I can get rid of my aircard). I'm 4 days into my 30 days with Verizon. I hope we hear something about Fascinate's 2.2 update before then.
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Sep 22, 2010
I set up my corp exchange email account and the email part of it works flawlessly. The calendar on the other hand is very quirky. On the first Sync I noticed that not ALL appointments were brought over from my Outlook Calendar. Upon researching it seems that the meetings not coming over are all recurring meetings. Some were from other people that I was invited too but most were recurring meetings I had created on my own calendar.
I did some testing to isolate the behavior:
Create single appointment in Outlook
It shows up perfectly on the Fascinate.
In outlook change the appointment to recur monthly
Appointment vanishes from Fascinate.
Remove recurrence from appointment in Outlook
It comes back to Fascinate.
The same behavior can be seen when creating a fresh appointment with recurrence. The problem seems to be isolated also to recurrence set for the "every third wednesday" or something similar. It works for monthly on the 20th for instance.
Firmware version is: 2.1-Update1
Build: SCH-I500.DI01 (downloaded today and did not correct sync issue)
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May 16, 2012
I have an Exchange account with my school that I sync my email and contacts to my android phone with no problems. However, the school made a shared calendar for our class schedules that I added to my Exchange account (by adding the URL), but this calendar will not sync to my phone. If I create my own events in my personal calendar, that works fine and shows up, but the calendar that I added from the school will not. It shows up just fine on Outlook on the PC.
My current solution is to just add that calendar to my google account and sync it, but the problem with that is that our class schedules can sometimes change suddenly and gmail doesn't sync very often, which has led to some problems for me in the past. I would much rather have the direct syncing of the calendar to my phone instead of through google.
What makes it more aggravating is that my friend has no problem syncing the calendar with iOS, so I know it should be possible. I've tried using Touchdown but that has the same problem.Here is an image from the Outlook Web app showing both calendars
My phone: MyTouch 4G running ICS. I had this problem even on other GB roms.
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Jul 22, 2010
I added my Corporate Sync (Exchange) account, and all 11 calendars that I have at work loaded. However, they all share the same name (i.e. the name I gave the account) and color. When I view the calendars at work, they all have a unique name. I can't find a way on the phone to change these calendars' names or colors.
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Sep 24, 2010
I tried Froyo to setup Exchange email and could not get it working. I could not get Touchdown to work either until I discovered my Microsoft ISA server, in front of my Exchange 2003 server, was not setup right. Once I got that setup ISA Server 2004: Supporting Both Basic and Forms-based Authentication with a Single External IP Address and Web Listener (v1.1) the sync started working greatThe benefits of Touchdown are immense and I am no longer interested in Froyo handling of Exchange email. I am an IT guy and will recommend this program to all my android folks.
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May 14, 2010
Everytime I use Corporate Directory to find someone on my company's exchange server to email, my only options for email's are my gmail account and my yahoo account but no exchange account. That doesn't make any sense to me and defeats the purpose of having corporate contacts. How do I make sure my exchange email account shows up as one of the options?
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Dec 29, 2009
Gradually getting used to using my Droid for Corporate Email & Calendar purposes no way I would ever take this thing back, but looking for solutions to the following:
I do not see a way to sort my inbox by "From" to group those emails together. I got spoiled on my BB Storm being able to touch and hold the sender and it would sort all emails. Is there a way to do this on the Droid?
Also, when I go into my "Sent" folder, all emails are shown by the person that the emails are from, which is ME, impossible to see who I sent the email to and have to look at the subject and open the email to have any idea about the content. There's got to be a way to change this to view by who the email was sent to, which is usually what you're looking for anyway.
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Oct 4, 2010
I have a Droid 2, brand new from Verizon. My company uses Exchange Server 2003 R2. No PIN is required, and OMA is set up for my account. I can receive emails to the phone with no problems; the setup was simple and the messages sync'd to the phone quickly. I can't send, reply, or forward messages. The messages stay in the outbox. The replies I seem to find on this topic online seem to be related to IMAP/POP accounts, and this is neither.
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Sep 4, 2010
I use Microsoft Outlook 2007 as my MAIN email and calendaring software. I will be accessing my mail and calendar via Outlook on my office PC for the vast majority of time.
My main email accounts are currently configured as POP3 but are also configured to leave copies of messages on the server for 30 days, which allows me to check new messages via my ISPs webmail when out of the office.
I have considered changing to IMAP for my main email account but have purposely avoided it up to now as I have a huge number of mail folders and messages my Outlook pst file is currently 7.2GB. A lot of those are for archive reference and I dont need to see them on other devices BUT, as I understand it, IMAP does not let me only select certain folders to mirror and sync between different devices (it must sync all of them) so I feel it would be unwieldy to use IMAP on my account. (If anyone knows of a way to set IMAP to only include specific folders please let me know!).
I do have a Google Mail account already, but rarely use it its just there as a back-up account. I�ve NOT as yet imported my Outlook contacts or calendar into my Google account.
Now I know that I can use HTC Sync to sync up my Contacts and Calendar, but what I�ve read suggests that the phone works best when you sync it with your Google account. I COULD of course import my Outlook Contacts and Calendar into my Google account, and I COULD also use my Gmail account to check mail from my main POP3 accounts. However, Im unsure about going down that route as Im worried that might confuse things, cause conflicts, or cause double-work for me when I update my contacts or calendar from Outlook or from Google. Are there possible problems with going down that route?
Secondly, Im very intrigued to have read that Gmail is more efficient for the phone as Ive read it works as a push email service. That is, I dont need to check my mail by doing a send/receive from my phone either manually or automatically at set intervals, but that Gmail will just automatically PUSH new emails to my phone as soon as they arrive. Is that correct?
If it is correct it sounds good, but does that mean my phone must be or will be permanently connected to the net? As I don�t use my mobile that much Im on a Pay-As You-Go service so need to ensure my phone is ONLY connecting to a data connection when I need it to. Will I be able to work-around this?
I know HTC Sync doesn't transfer Outlook Notes or Tasks. Has anyone found, or can recommend, an app that will do that for me?
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Oct 19, 2009
I understand that HTC Sync will allow for syncing with an exchange server (not just desktop client software). Can anyone confirm that it supports push email and not just periodic checking?
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Jun 6, 2010
Is there a way to sync my outlook and exchange data as the same appointments and info on my phone? For example: When I was on winmo, my Exchange appointment and outlook appointment would update each other not create a duplicate. Now that I've synced my PC, I have the same appointment twice on my phone. Green for Exchange and Orange for Outlook. Is there anyway to keep the data the same? In other words, if I have a 5pm meeting on exchange, and I sync with outlook, I want both sources to update the same appointment. Not create another 5pm meeting.
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Oct 8, 2010
I had been recommended Active Sync to sync with Outlook but now i find that it's for syncing with Outlook Exchange. (i'm using plain vanilla Outlook, no Exchange). i happen to run all email via a gmail account for backup, spam filtering, emergencies when I don't have my laptop) so syncing email is not an issue.
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Oct 24, 2010
I am looking for the best way to sync my Outlook with my Droid 2. I am a single user, don't have MS Exchange or Google Apps. I want to be able to update both in Outlook and on my Droid and have them sync.... with the least amount of problems and applications.
I don't mind paying a (moderate) fee, but it seems like TouchDown and some of the other recommended apps require MS Exchange.
2) If I do need MS Exchange, what's the best way for me to do that?
3) I remember reading that the upcoming Droid Pro (for Verizon) will have the inherent ability to sync Outlook and the Droid (I'm not positive but I believe it will) - does this mean that there will be a 3rd party application, or an update to Froyo 2.2, that will be released afterward to allow this with other Droids?
ANY help or suggestions would be appreciated. I've spent hours and hours trying to come up with a solution (as I know others have), and I'm hoping someone can enlighten me.I am leaving on a trip in a few days and I have to get my Outlook synced before I leave.I'm desperate.
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Aug 11, 2010
Can't find the answer, but there are many unsolved threads. I have duplicate entries that are re-occuring events that were changed in Outlook via computer. They change, but show up twice on my DINC: same event, same time, same place, etc., but only once via PC.I am trying to solve and here's a question: when you go to calendar > menu > more > Calendars > what choices do you have and what do you have checked? I have "'My Calendar"; "Exchange"; and "PC Sync" and I feel like I should only have one checked, but don't knwo which one. I am new to Droid and want to stay, but this is killing me.
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Jun 9, 2009
I'm a developer writing an application to sync Outlook 2007 contacts with GMail. These are regular local-PST contacts, not Exchange, and yes, for now I'm exclusively focused on Outlook 2007 since that's what I have available. I may look at older versions (which I own) if this one works out. Anyway, I've tried most (all?) of the sync apps and didn't enjoy the experience. I've done the export/import thing and consider that a temporary fix. So I decided to do something about it myself.
The application I have today runs in the background and periodically pulls contact data from both systems. It can identify matches using a variety of prioritized criteria, and it has a way to systematically decide what data needs to be updated in each contact list. It can write changes to both sides. So it's largely done -- except for some decisions about that sync methodology.
The tricky thing about sync is that the GMail and Outlook contact data fields are totally different.
For example, GMail allows unlimited e-mail contacts which are tagged as Home, Work, and Other. By contrast, Outlook only supports three e-mail addresses, and they're not tagged at all. What should a sync app do if the GMail account has four addresses, but only three Outlook slots to store them?
A different example: GMail also supports unlimited phone numbers, also tagged with about six categories. On the other hand, Outlook can handle sixteen phone numbers, each with a fixed category. Some are a bit odd, like Radio Telephone. What should the sync app do if the GMail account has three Work numbers? Outlook only has Business 1 and Business 2...
Granted, these are what programmers call "edge cases" -- they won't apply to most users. But I'm hoping to find some people with large, complex Outlook address books who will weigh in with opinions about how they'd like problem cases handled.
Here is a comparison of the contact data in each system (exlcuding largely similar fields, and excluding the vast array of Outlook fields that simply have no GMail equivalent)--
E-mail Addresses:
GMail: Unlimited, tagged as Home, Work, Other
Outlook: 3, not tagged at all
Phone Numbers:
GMail: Unlimited, tagged as Home, Work, Mobile, Work Fax, Home Fax, Pager, Other
Outlook: 16, one each of Primary, Mobile, Car, Home, Home 2, Business, Business 2, Assistant, Callback, Company, Business Fax, Home Fax, Pager, Other, Radio Telephone, TTY/TDD
Postal Addresses:
GMail: Unlimited, tagged as Home, Work, Other
Outlook: 4, one each of Home, Mailing, Business, Other
IM Addresses:
GMail: Unlimited, tagged as GoogleTalk, AIM, Yahoo, Skype, QQ, MSN, ICQ, Jabber
Outlook: 1, untagged (probably should equate to MSN, but...?)
Generic "Other" Field:
GMail: Unlimited, tagged as Home, Work, Other
Outlook: No direct equivalent
Web Address:
GMail: No direct equivalent
Outlook: 1, not tagged
The contact name is a special case. GMail does a poor job importing Outlook contacts since it leaves the name blank on business-only contacts. I guess Google devs only talk to their friends. The app I've written will fix your imported list in GMail by substituting the company name if the name is missing. Lots of little stuff like that is easy to do. It's the "unlimited" lists in GMail and the many places where there isn't a direct correlation that are creating questions in my mind.
When something doesn't quite match up should the app simply not do anything? Or would you prefer a partially successful sync? What about some sort of manual conflict resolution? What other options would you like to see in a sync app? (Limited to sync activity and contacts -- I don't plan to mess with ToDo lists, calendars or anything outside of contacts.)
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Sep 16, 2010
I just got the Epic and love it. However, when I try to sync my work email, it keeps giving me a "Unable to open connection to server."I use Microsoft exchange for my email and am using the same settings I used on my moment and pre, but it just won't connect. All of my contacts and calendar events are on this and I need it for my job.I would be willing to use a 3rd party app if necessary, I just need this to work.
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Jul 22, 2010
Anyone know how to get to the corporate sync in box?
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Sep 3, 2010
I added my corporate account through Corporate Sync.It seemed to take just fine and appears to be set up. I checked the boxes that I wanted contacts and calender to sync and checked off the email one.I hate to seem like an idiot here, but where and how does the calender and contacts sync and show up on my phone? Is there some other software needed here or an add on plan from Verizon?
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May 13, 2010
My Exchange profile has subfolders, incoming mail is moved automatically with rules to these subfolders. I am getting an alert for mail arriving in my 'Inbox' but not my subfolders. I can manually access my subfolders and see the mail but I am not alerted with mail arriving to my subfolders.
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Oct 7, 2010
I have searched some other forums but haven't found any recent/updated answers...has anyone figured out how to sync your exchange outlook tasks to any to-do list/tasks widgets?
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Feb 18, 2014
At work I have more than just the email calendar. I have a design calendar for allowing my sales reps and project managers to post events to. I also have my main email account calendar. I am the owner of both calendars but the only one that syncs with the stock calendar app is my email account calendar from outlook. This was very easy to do with my windows phone. I just ticked the calendars I wanted to sync to my phone. Was just like my outlook program at work. Showed my owned calendars and let me decide which ones I wanted to populate to my calendar app. I cannot find a way to do this on android. The only calendar it gives me is the main email calendar. I do not want to allow everyone in my work to see my email calendar just so it will show up on my phone easier. All the people can see the design calendar and edit it. This allows them to schedule projects and can see available bandwidth for my department.
Is the rift between google and MSFT too much that neither of them allows the other to do things, or is this just samsung not empowering their app to see other owned exchange calendars?
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Apr 12, 2010
I am having issues Syncing my calendar. I get an error message stating that "sync cannot be completed".
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