HTC Incredible :: Exchange Password Requirement / Touchdown Message Display
Apr 29, 2010
Two quick questions that will help me decide between Native Exchange and Touchdown (or possibly another app all together):
1) Is there a way to override the password requirement for Native Exchange? I'd prefer to not have to enter a p/w every time my phone locks.
2)Is anyone else having issues with Touchdown not rendering their messages properly? Mine are cut off even with the smallest font setting and I cannot side scroll to see the rest of the message. Also as I scroll down into the threaded messages the screen above goes white.
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Jun 10, 2010
Touchdown works great with my exchange account. The only problem is it asks for password each time after my phone has slept. Anyway to get rid of the password protection? I don't mind to type it in when the program launches the first time but asking for password every 5 min is simply annoying!!
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Apr 30, 2010
I just received my Incredible yesterday to replace my Blackberry Storm. I cannot complete the Exchange Activesync setup because it says it cannot contact the Exchange server. I've tried numerous times: placing https:// in-front of the server name, putting <<domain>><<username>> in the username field while keeping the domain field blank, checking and unchecking the SSL box. Nothing is working.
So I downloaded Touchdown. I entered the same exact settings that I believe should have worked for the Mail app and Touchdown connects just fine. It gives you the option to connect via Activesync only, Exchange 2007 or Exchange 2003. I selected Activesync and I'm seeing all my emails, contacts and appointments.
Is there something on the server side that could be preventing me from setting up the HTC Mail app. This is a major deal breaker for me. I guess, I could use Touchdown but I'd prefer not to.
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Jan 20, 2011
I lose phones... habitually. Sometimes they find their way back to me and sometimes they don't, It is unsettling to me that even if I have a security app installed, or a GPS tracker that ability to perform a google search can simply factory wipe my phone and make it their own.
So the question: Is it possible to include a password requirement to access the bootloader or recovery? I realize that if you forget your password there would likely be no way to save your phone in the event you need to, but I don't forget my passwords so this does not affect me.
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Sep 16, 2010
Anybody have a good way to remove the PIN requirement every time I turn unlock my phone? I have full access to exchange and our server, so I'm looking for any help to remove this annoying extra step.I'm currently not interested in TouchDown.
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Jun 4, 2010
#1 - I cannot believe how amazingly sucky the stock email program is for the EVO - or for Android. Good christ, what toolbox decided to have a base email program where you cannot even set up filters.... This leads to spending $20 to get an app that any Blackberry does in it's sleep....
#2 - I see that for Exchange by Touchdown - there is a message "Don't install on Incredible, use Exchange for Android"As the Evo is pretty similar to the Incredible - should I just use "Exchange for Android" and not TD?
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Jun 8, 2010
I am trying to remove an Exchange account from my DI. When I go to delete the account, it asks me for a password.
I have entered the password/PIN I use to unlock the phone. No good. I have entered the password I use to access the Exchange server. No good.
I have no freaking idea what password the phone is asking me for. Right now it seems my only option is maser reset of the phone, re-install everything...
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Aug 22, 2010
I am waiting for my Aria to be delivered. Has anybody used the native exchange mail on 2.1? How does it perform? I heard a lot of good things about Touchdown for exchange. Can I get that with the 3rd party restrictions that ATT has on the android market? If so I remember reading about a work around but can't remember what it was.
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Mar 19, 2010
I've been using Touchdown trial for a few days now and can't seem to find an answer to my question in the other threads. When I have an e-mail that I want to file in an exchange folder all of my folders show up on the phone and I am able to send the e-mail to any folder in my inbox on the server.My question: Is there a way to check my folders from the Droid after I have filed e-mails there? I went into settings and assumed that if the inbox was syncing that I would be able to pull up the other folders. I added a couple of the folders to sync under advanced settings and they show up but when I try to open them up there aren't any e-mails.
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Dec 8, 2009
For those who have tried to sync up to their work exchange server that requires a downloaded pin from the respective server has probably noticed that this is unable to accomplish using the native Eris app. I was told to download Touchdown, but I have a problem paying for something Eris should have done in the first place. Any other free apps out there or is the Eris update supposed to fix this.
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Apr 10, 2010
I need my Exchange subfolders to synchronise automatically, and I need to receive notifications when a new mail arrives in any of the subfolders.
So far, the only app I've found that manages this properly is Touchdown. I'm in the trial period, and may end up buying it, but I'm hoping that there's another application out there that works as well, but has better design and UI. Does anyone know of one?
I used RoadSync on my Nokia, and was looking for the Android version on the market (it does exist, apparently), but can't find it. It might have been taken off, or perhaps doesn't work with v2.1.
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Mar 18, 2010
Say you are in your office, sitting at your computer. So you don't need your phone to notify you every time you get an Exchange email, or every time you have an Exchange calendar event, because its all popping up right on your computer screen anyways. But you do still want to receive notifications for your non-Exchange email accounts and calendar events (e.g., Gmail).
Can Touchdown be closed or "turned off" (or maybe just killed using a task killer) while you are at work, so you do not receive notifications about Exchange emails and calendars, but you do still receive notifications for all your other accounts? And then as soon as you leave the office you can just re-load Touchdown so that you start getting phone notifications again for your Exchange account?
Is there an easy way to accomplish this without using Touchdown if you are using just the native Exchange ActiveSync built into Android (sense UI)?
I hate getting notifications on my phone 2 seconds after I've received them in the Outlook on my work computer, so this is why I ask these questions. With BlackBerry (what I currently have, but I want to switch to HTC Incredible) it is easy to manage notifications this way, but I'm curious if I can do it on Android.
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Aug 27, 2010
Just wondering if there are any tips or suggestions for using "Touchdown" exchange in place of the Gmail account, especially to avoid getting duplicate msg alerts for new mail?Once set up in Touchdown, should one delete the email account set-up in messaging? Also, I have a second gmail account for personal mail but for now have only setup my work account in Touchdown. Should I do the same for this account in Touchdown - Exchange?
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Jul 22, 2010
I have never been able to sync past calendar events using the stock 2.1 Exchange (Outlook) sync. I only get past events for the last month. Yes, I have "sync all events" turned on. Any calendar event older than 30 days will not display or sync.
I spent 1.5 hours with Motorolla tech support today (live chat) trying to solve this to no avail. The tech said the problem is on my company's Exchange server. I said the bug is in Android 2.1. Example: my iPod touch syncs everything with the Exchange server including past events.
Just now I installed Touchdown on my Droid X. Everything sync'ed - all events, past, present and future. They display nicely in the Touchdown calendar display.
These past events still will not display in any of the stock calendars.
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Dec 9, 2009
Before the update yesterday, I was able to search my contacts by using the search button on the Droid, and then could dial the contact. After the 2.0.1 update, and after updating Touchdown for Exchange to the newest release, same problem.
I tried copying the contacts to the phone book, and the process seems to have taken place, but I have no idea where those contacts are....can't find them in the phone book.
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Jul 15, 2010
When I get a facebook notification in my email inbox(aol) I always get
[Cannot display this message]
Seems to me back in the beginning when i first got the Incredible it did show them. anyone else experience this? Is there a setting that I am missing. I get HTML messages all the time and they display.
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Sep 20, 2010
I am facing one problem in message view. Bacically what I need to do is in message view I want to mark any telephone number or web address in different color. Can anyone please tell me where exactly the text is been written in Message View? On clicking this items it should launch appropriate event. If anyone touches a telephone number it should launch the dialer or if it is a valid email address then it should launch the Compose message event and so on.
Another question is whether to display message is Android uses the WebView?
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Sep 15, 2010
In our exchange environment our users are required to change their passwords every six weeks. If they use Droids to get their email will they have to change the password in the account settings every time they change their password? Is there any way around this other than making their passwords never expire?
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Apr 16, 2010
I am running 2.1 v2 on my Droid Eris and I set up my work email (exchange) through Activesync.
Now every time the lock screen appears I can't open it up without a password. I want this turned off. I have read elsewhere that you can install apps that overcome the lock. However, I am exploring other ways to work around this. Does anyone else have experience with this? I would like to not have to enter the password in every time the phone screen locks. I also don't necessarily want an app running in the background either.
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Jun 30, 2010
I have an Exchange account that requires a password; with the newest firmware update as of June 29, that works fine. However, when I input my password on the unlock screen, it shows it in plaintext and doesn't mask it as I enter each letter as most phones do. Under the Security settings, I do not have "Visible passwords" checked, so the password shouldn't show, but it does.
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Nov 9, 2010
I've had my Captivate synced to my work and school exchange server for about two months now. This morning, I had to change my work exchange password. However, on my phone....when I into Account Settings>Incoming Settings and try to change the password. I get "Two exchange accounts allowed". It seems it thinks I'm trying to setup a third account rather than change the password to the existing account.
How do I change the password? (I've thought about deleting the account....but my fear is that it will create another instance of calendar and contacts. which happened once before, also annoying...if anyone knows how to get rid of the old duplicated calendars.)
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Jun 10, 2010
In Android 2.2 site (link text
it's written:Improved security with the addition of numeric pin or alpha-numeric password options to unlock device. Exchange administrators can enforce password policy across devices But while I'm using N1 with 2.2 and try to connect to my company exchange server it didn't enforce me to set a password, although connecting to the same server from Windows Mobile 6 device enforce this.I know that exchange server is configured to enforce password. Is there anything special the administrator need to do?
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Aug 11, 2010
How i can display custom error message before foreclose or Application not responding message will happen for an application.
Or
Can i display Custom message like "Please wait....." instead of Application not responding message.
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Sep 20, 2010
I want to use widget locker, but my company forces a password and mandatory device locking. So currently when I unlock my phone with widget locker I have to do it again for the system password. Is there a way to make widget locker unlock both?
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Jun 2, 2010
So a question for anyone using touchdown. Does it matter which version you install? I see "Exchange for Android 2.0/2.1" and "Exchange by Touchdown". I would assume I should use the former, but there seem to be more 2.1/2.2 users on the latter.
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Apr 15, 2010
EAS keeps asking me to provide my current pwd and change it to a new pwd? i have three gmail accts i want to monitor two actual "@gmail.com" accts and one google apps acct i've got the two gmail accts in the stock gmail app i wanted to use the exchange client for my google apps but after i configured the EAS client, i keep getting prompted for passwords!
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Jul 26, 2010
does anyone know where the setting is to change your exchange password / pin that is required by IT teams at most large corporations? I've been in to Email > Account Settings, and also to the general Home > Settings and can't find it anywhere.I set it up the first time I set up the account on the phone, but can't find anywhere to change it or to change the duration in which the pin should be input (every thirty-minutes, hour, etc.).
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Jul 30, 2009
It is observed that while entering text in password mode, first the text is displayed and then after 1 second the asterisk (star) is displayed. Is there no way to directly display the asterisk? code: mInputPwd.set Transformation Method (android.text.method.PasswordTransformationMethod.getInstance()); in xml: android: password = "true"
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Nov 12, 2009
I am new to the forums, hoping someone is able to assist me with some Exchange Server Contact sync problems. We are running Exchange 2007 (w/ SSL) and my mail and calendars sync no problem. But when it does the contacts, I get the error "Synchronization is experiencing problems" with no further message to the error. I have tried over WiFi and with the carriers network. This is on a fresh wipe of the device, I have tried deleting and re-adding the exchange account to the device but with the same error. I get approx 6 of my 325 contacts synced.
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Mar 3, 2010
I have had this same problem happen twice to me on 2 different phones on 2 different Verizon accounts!
The password screen locks and when it asks for the user name and password it states invalid user name / password!
Is this a known problem since when I called and talked to both Verizon and HTC the only thing they could tell me was to do a hard reset and they weren't aware of this problem?
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