Sprint HTC :: No Voice Mail "System Greeting" With Hero
Nov 7, 2009
When I first activated my Hero, it required me to setup my voice mail again. There is no prompt to activate the default system greeting that reads your phone number back to the caller. For example "You have reached the voicemail box of 123-123-1234" Now I am required to record my own name or greeting. I just got off of the phone with Sprint and they told me due to "Visual Voicemail" that I have been switched to a new voicemail system. Can you confirm that you no longer have a prompt for the System Greeting?
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Jul 20, 2010
How do I select the standard default greeting for my sprint voice mail? the standard greeting Im referring to is the default we always hear with the female electronic voice"...u have reached the voice mail box of ###-###-####.....". A couple of nights ago I was prompted to enter (record) my own "greeting" and now I cant find the option to revert back to the default one. I tried all the options after calling my own voice mail but cant seem to find the default greeting option. Also, I stopped receiving voice mail notification (the numerical number of voice mails I have next to the voicemail icon) after the software update. how do i get that to work again?
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Sep 7, 2010
I have a Sprint Hero, and I flashed the newest cyanogenmod (6.0 froyo) rom.but my voicemail does not work properly.I just get a text message saying the person has sent me a Voice SMS, but then I cannot retrieve it. Anything I can do, or is this a quirk with the rom?
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Nov 5, 2009
I clicked on the voicemail icon, on my homepage, and it asked me if I wanted to download an update to which I said yes. It then started with the process and the screen said it was downloading.........2 days later, every time I go into voicemail ..it says it's downloading. I tried to cancel...1 day later it is still cancelling. How can I get out of this screen?
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Jan 10, 2010
I've had my Hero for about 4 months now, and other than the battery issue (I do use it a lot) I'm pretty satisfied. However since Thursday last week, I've had the SAME phone number call me, have someone jabber at me, and then hang up! I looked up the area code, and it's in Jamaica! Today has been the worst, I've had 5 calls from that same number. Frankly its really started to get annoying. I called Sprint, and asked customer care if they can block that number from the account. And they can't do that. Apparently blocking that number is an infringement on their rights. On my Hero, I've been able to find that I can just push all those calls from that number to my voice mail, but I can't block it from my line altogether. Anyone else having the same or similar issue that has come up with another option?
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Sep 27, 2010
I know that this is a silly question, but I can't seem to access my voicemail running the Cyanogen rom. I get the text saying a number has called me and left me a voicemail, but I don't know what to call to access them.
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Nov 21, 2009
After I did the update my phone doesnt ring it goes straight to voice mail very annoying. I checked my settings and didn't see anything wrong.also when I call someone sometimes it doesnt ring and all I get is their voice mail anybody got anything?
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Jun 2, 2010
How can i change my voice mail notification sound? everytime i get a voice mail i think is a text message.
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Feb 15, 2010
I would like a different notification sound for my email than I have for voice mail. I keep reading that each app has a setting that allows one to select a unique sound, but I am not able to find this setting for the stock email app, or the voicemail app. The only options under email settings are:
Email notifications - ON or OFF
Notification sound - ON or OFF
Notification vibrate - ON or OFF
Under Voicemail settings, I see NO choices for notifications.
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May 19, 2010
How I can have different notifications for voice mail, text messages, FB, etc.
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Nov 25, 2009
should the voice mail icon have a number on it like the email or text icons if you get a new voicemail? If I get a notification, it only shows up on the task bar. I was also experiencing not recieving texts. I have since done a reset which fixed the text issue (and sleep-for now), but not the voicemail. Should I take the phone back? I fear its anotjer software bug, not hardware. I love this phone, but I'm getting very annoyed that it can't even do what its suppose to.
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Oct 16, 2009
is anyone having issues with yahoo. i cant seem to retrieve my mail from their servers.
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Dec 13, 2009
OK I've been with Sprint for.. well since I first got a cell phone. I got the Moment recently, and have ONE major (for me) issue with it. I loved the feature in Sprint's V-mail, that allowed me to connect directly to another Sprint users V-mail. It was a great time saver, allowed me to just leave the message & get on w/ my day (ok I admit it, it was mainly used to avoid talking to my mother when I knew she was in a bad mood)Since I got the Moment, even when I call my v-mail directly, said option is no longer there. Borrowed my g'friends phone for a minute, and the options is still there for her. I checked Sprint's forums, and couldn't find anything about them changing the v-mail with the Moment.
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Feb 23, 2010
That's right. I have my gmail account linked to the Mail app (not the Gmail app, just didnt like UI) and it has been working fine until today. Now, the app won't retrieve mail from my account. I am looking at my mail app, and dont see the new mail that I am seeing when viewing my in box on my computer. Yes, I have pressed menu>refresh, and yes I have tried rebooting.
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Jul 29, 2010
I finally changed the voicemail system on my Hero from Sprint's "visual voicemail" (which is misleading because it doesn't transcribe voicemails) to Google Voice. It's nice to see my transcribed voicemails now. However, when I actually want to hear them (if the transcription didn't work well), it only comes through the external speaker; the speaker on the back of the phone. I went into Google Voice settings and under "Voicemail Playback" I tried the only two options: "Play via Handset" and "Play via Speaker." Unfortunately, both play through the speaker phone speaker. How do I change it to the phone speaker? I also can't adjust the volume, so the whole world hears my voicemails through the external speaker.
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Nov 5, 2009
Does anyone know how to turn off the voice mail on the hero?
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Nov 9, 2009
When I get a voice mail I also get a text message as well.I installed Handcent.Is there a way to disable the text message when you get a voice mail?
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Jan 4, 2010
One thing I've noticed with my HTC Hero (Sprint) is that I have a very short period of time to answer an incoming call before the caller is directed to voice mail. When I do answer the phone people are routinely telling me that it rang 4 or more times before I answered even though, from my perspective, I answered it rather quickly. Could this have something to do with using downloaded ringtones? Perhaps, while the phone should be ringing, instead, it is loading the ringtone off the sdcard.
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Mar 4, 2010
I am trying to turn off the Sprint coverage and just enable wifi so I can do some VoIP testing. Is this possible?
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Oct 15, 2009
Is anyone else interested in how Google voice will affect calling minutes? If you currently have your GV number set to call your Sprint cell and your incoming call is from another cell phone will you be charged for the minutes? If you setup your phone so GV is used to call all numbers that you dial will you be charged for calling other cellular number because GV masks the number? I have been through every level of support that Sprint offers and no one can answer me. Sadly tier 3 technical support told me "Google Voice is useless on a cell phone and you would not want to use this anyway". I had nothing more to say after that!
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Apr 15, 2010
I have not gotten my picture mail since The 1st of the month.I have gotten like 4 total that have slipped through. I have called Sprint like 8 times and was told it was a known problem with the HTC Hero. I asked if it possibly had anything to do with the 2.1 upgrade.I was told absolutely not! On the 7th, one operator told me that the upgrade was coming out on the 9th.On the 9th, no upgrade.So I called and was told that it was coming, but unsure when, but still unrelated.Called again this Monday, still a known unrelated issue. I was offered a service credit if $35.00. Called today and spoke with Operator Pamela. She told me that it is a known problem and would be fixed with the 2.1 update.She said it was suppose to come out on the 9th but got pushed to the end of the month.Keep checking sprint.com/download.
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Jul 11, 2010
Is there an app out there that allows me to assign different ringtone for different events like SMS, mail, voice mail....etc. is there a way to modify the XML file for this? currently there is only ONE notification sound for all events.
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Jan 23, 2010
I changed the voice mail number from *86 (version default) to my Google voice number. This works when I am not answering the phone and I the caller gets connected to my GV account. But when my phone is not in coverage the caller gets my version voice mail. Appreciate if someone can correct my settings or suggest any app that does it. I am from Windows mobile world and missing those settings when you can define several settings for voice mail (unanswered, rejected, unavailable etc...)
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Jul 25, 2010
I tried searching for the question I'm about to ask and didn't find any threads so here it goes. Can someone post the steps to setting up Google Voice as visual voice mail for the Captivate? I know it's probably something very simple but I just can't figure it out ( yes, I'm a bit slow ).
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May 27, 2010
Compared to say Verizon's voice mail is there any lag between the call and voice mail notification when using Google Voice?
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May 19, 2010
I loaded the official update today, and now I can't get the Exchange email client to authenticate. I have checked and rechecked my settings several times.
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Nov 11, 2010
Anyone know of a good E-Mail app so i can get my AOL E-Mail? i just rooted and installed CM6 and this is the only thing i'm missing from the stock sense rom
loving how smooth the phone runs now though!!
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Jun 13, 2010
Is this the update the froyo? Because I just updated to 2.1 couple weeks ago what is this?
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Jun 8, 2010
I was digging through the apps stored in /system, and noticed "googleapps.apk". Anyone know what exactly that's for, and can it be removed?
also, can "flickr", "navigator", "talk", "voice dialer", "voice recorder", and "voice search" be removed as well? I'm guessing yes, but just want to confirm.
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Nov 12, 2009
I finaly have app to as working on the custom rom but certain apps were not moved after I flashed does anyone know the root commands to push apps from the system to the sd ?
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