Sprint HTC Hero :: Phone Does't Ring It Goes Straight To Voice Mail?
Nov 21, 2009
After I did the update my phone doesnt ring it goes straight to voice mail very annoying. I checked my settings and didn't see anything wrong.also when I call someone sometimes it doesnt ring and all I get is their voice mail anybody got anything?
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Jan 10, 2010
I've had my Hero for about 4 months now, and other than the battery issue (I do use it a lot) I'm pretty satisfied. However since Thursday last week, I've had the SAME phone number call me, have someone jabber at me, and then hang up! I looked up the area code, and it's in Jamaica! Today has been the worst, I've had 5 calls from that same number. Frankly its really started to get annoying. I called Sprint, and asked customer care if they can block that number from the account. And they can't do that. Apparently blocking that number is an infringement on their rights. On my Hero, I've been able to find that I can just push all those calls from that number to my voice mail, but I can't block it from my line altogether. Anyone else having the same or similar issue that has come up with another option?
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Mar 25, 2010
One day about 3 weeks ago I missed a few calls from a friend because the phone did not ring.I had a special ringtone assigned to the person, so I checked to see if there was something wrong with the person's Contacts entry that would make the phone not ring.When I looked, the box was checked where it says "Send calls directly to voicemail".I know that I never checked that box intentionally, so I unchecked it.That was about 3 weeks ago.Yesterday the same person called 3 times and the phone never rang, so I looked at the Contacts entry again and, sure enough, the box was checked again!I carry my phone in a holster on my belt, so it can't be that the box was inadvertently checked by the phone moving around in my pocket.Has anyone else had this experience?
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Sep 7, 2010
I have a Sprint Hero, and I flashed the newest cyanogenmod (6.0 froyo) rom.but my voicemail does not work properly.I just get a text message saying the person has sent me a Voice SMS, but then I cannot retrieve it. Anything I can do, or is this a quirk with the rom?
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Jul 5, 2010
I have read a couple of threads that touched on this ring issue, but was unable to find any that had a solution or work around.Since the 2.1 update and the OTA update, many times when an incoming call comes, the phone doesn't ring. If I happen to be in front of the phone, I can see the screen change showing an incoming call.If I am listening to Pandora Radio, when the phone rings, Pandora stops, but the phone never rings.If I am not near or looking at the phone this results in missing the call.If I shut off the phone and re-boot it appears to ring fine, but at some point later in the day or week it will quit ringing.I normally never turn off the phone. Should I start to re-boot every day?
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Nov 5, 2009
I clicked on the voicemail icon, on my homepage, and it asked me if I wanted to download an update to which I said yes. It then started with the process and the screen said it was downloading.........2 days later, every time I go into voicemail ..it says it's downloading. I tried to cancel...1 day later it is still cancelling. How can I get out of this screen?
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Sep 27, 2010
I know that this is a silly question, but I can't seem to access my voicemail running the Cyanogen rom. I get the text saying a number has called me and left me a voicemail, but I don't know what to call to access them.
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Jun 2, 2010
How can i change my voice mail notification sound? everytime i get a voice mail i think is a text message.
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Feb 15, 2010
I would like a different notification sound for my email than I have for voice mail. I keep reading that each app has a setting that allows one to select a unique sound, but I am not able to find this setting for the stock email app, or the voicemail app. The only options under email settings are:
Email notifications - ON or OFF
Notification sound - ON or OFF
Notification vibrate - ON or OFF
Under Voicemail settings, I see NO choices for notifications.
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May 19, 2010
How I can have different notifications for voice mail, text messages, FB, etc.
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Nov 25, 2009
should the voice mail icon have a number on it like the email or text icons if you get a new voicemail? If I get a notification, it only shows up on the task bar. I was also experiencing not recieving texts. I have since done a reset which fixed the text issue (and sleep-for now), but not the voicemail. Should I take the phone back? I fear its anotjer software bug, not hardware. I love this phone, but I'm getting very annoyed that it can't even do what its suppose to.
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Apr 2, 2010
Whenever I'm in area that doesn't get good service I put my phone in Evdo only instead of hybrid, but when I do the phone doesn't ring or and I don't get texts either is it supposed to be like this and is there any way to fix it? PS: I'm just running stock and not rooted or anything
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May 31, 2010
How can i have my phone ring longer? I notice today that i called my cell and before it rang on my side it took 18 seconds and the ringtone that i have on does not finished the song.
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Jul 29, 2010
I finally changed the voicemail system on my Hero from Sprint's "visual voicemail" (which is misleading because it doesn't transcribe voicemails) to Google Voice. It's nice to see my transcribed voicemails now. However, when I actually want to hear them (if the transcription didn't work well), it only comes through the external speaker; the speaker on the back of the phone. I went into Google Voice settings and under "Voicemail Playback" I tried the only two options: "Play via Handset" and "Play via Speaker." Unfortunately, both play through the speaker phone speaker. How do I change it to the phone speaker? I also can't adjust the volume, so the whole world hears my voicemails through the external speaker.
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Nov 7, 2009
When I first activated my Hero, it required me to setup my voice mail again. There is no prompt to activate the default system greeting that reads your phone number back to the caller. For example "You have reached the voicemail box of 123-123-1234" Now I am required to record my own name or greeting. I just got off of the phone with Sprint and they told me due to "Visual Voicemail" that I have been switched to a new voicemail system. Can you confirm that you no longer have a prompt for the System Greeting?
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Nov 25, 2009
alright, my dad's phone (post update) is at 100% awake time. it wasn't pre-update. my phone is also sitting at a higher awake time post update. i first thought the culprit was the mail app running more often. i have to force close it more frequently now. well, my dad complained about his battery again and i checked the awake time. 100%. he also asked me which programs were essential and i told him to kill the mail app. he said he keeps it open all the time cause he uses it all the time. sooo, now it is looking more to me like it is the mail app keeping the phone from sleeping.
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May 9, 2010
Has anyone figure out how to delete mail off the phone but keep it on the computer. with g mail.
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Jan 21, 2010
Has anyone been successful with using the Pure Messenger widget/mail app on a Hero?
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Apr 3, 2010
I have a premium email account with Outlook Live(beta) for my school email. How can i sync this with the mail app on my Hero? I've tried doing the sever connect stuff that it prompts you with but still nothing.
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Mar 24, 2010
Maybe I missed the boat on this, but could someone tell me the benefits of using google voice on the HTC Hero?
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Jul 6, 2010
I'm trying to do some research for my brother - he is having a lot of trouble typing and wanting Voice Input on his Hero like on the keyboard like on the Evo and other devices.
How do you get this? Install an apk? Root necessary?
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Oct 16, 2009
is anyone having issues with yahoo. i cant seem to retrieve my mail from their servers.
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Jun 3, 2010
How can i fix the ringer on my hero? when the phone rigs is nice and loud but then the voume goes down real low.
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Nov 1, 2009
I just upgraded from a five year old phone, so apologies in advance. The geeks at Best Buy set up my email for me which works fine (after multiple trips back to the store). Except that I can't figure out how to do a couple of things. 1. Is there a way to select and delete multiple emails on the phone and 2. How do I get rid of all my spam mail that comes in on the laptop (and gets filtered out there). Do I have to set up some kind of email push program so that the email comes in from my computer (already filtered) instead of from the server? You can see my learning curve is steep.........
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Aug 10, 2010
im on rooted hero what would happen if i did a factory reset! having problems with phone lagging and not performing straight away, may be cause flashing roms all time may be clogged up, would it be still rooted if i did.
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Dec 13, 2009
OK I've been with Sprint for.. well since I first got a cell phone. I got the Moment recently, and have ONE major (for me) issue with it. I loved the feature in Sprint's V-mail, that allowed me to connect directly to another Sprint users V-mail. It was a great time saver, allowed me to just leave the message & get on w/ my day (ok I admit it, it was mainly used to avoid talking to my mother when I knew she was in a bad mood)Since I got the Moment, even when I call my v-mail directly, said option is no longer there. Borrowed my g'friends phone for a minute, and the options is still there for her. I checked Sprint's forums, and couldn't find anything about them changing the v-mail with the Moment.
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Feb 23, 2010
That's right. I have my gmail account linked to the Mail app (not the Gmail app, just didnt like UI) and it has been working fine until today. Now, the app won't retrieve mail from my account. I am looking at my mail app, and dont see the new mail that I am seeing when viewing my in box on my computer. Yes, I have pressed menu>refresh, and yes I have tried rebooting.
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Feb 17, 2010
I use the Google Voice (GV) click to call (click-to-call / ctt) feature quite a bit. When it rings my phone, my OWN google voice number shows up in my phone's call log. Does anybody know if it is possible, or how, to get the click-to-call initiated calls to show up as the person that I was calling in my phone's call log?
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May 21, 2010
Before upgrading to 2.1 I was able to use MP3 songs as ring tones, so for the people I associate a song with, I recognize who is calling before looking... Am I missing something, or is this capability gone with 2.1? Was there a market place app I was running that I forgot to reload, or is this feature just gone?
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Jul 20, 2010
How do I select the standard default greeting for my sprint voice mail? the standard greeting Im referring to is the default we always hear with the female electronic voice"...u have reached the voice mail box of ###-###-####.....". A couple of nights ago I was prompted to enter (record) my own "greeting" and now I cant find the option to revert back to the default one. I tried all the options after calling my own voice mail but cant seem to find the default greeting option. Also, I stopped receiving voice mail notification (the numerical number of voice mails I have next to the voicemail icon) after the software update. how do i get that to work again?
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