Sprint HTC Hero :: Says No Service - Can't Even Pull Up Phone Pad Or Certain Settings - Get An Error Message
Nov 22, 2009
My phone was almost dead today so I just turned it off. When I got home and plugged it in and turned it back on I didn't have any service. It says no service. I have turned it on and off several times and have taken the battery out and put it back several times and nothing works. I have only had the phone for approximately 3 days. Anything I can do to fix it myself? I can't even pull up the phone pad or certain settings because I get an error message. I called technical support but because I can't get to the phone pad they can't help me.
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Nov 6, 2009
I thought this phone was going to be great, especially coming from 4 instincts (btw, the last one was working just fine, finally) I was just getting tired of it and really like the options the Hero offered and when working, it's great. I am getting this error message:
Sorry! The process android.process.acore has stopped unexpectedly. Please try again.
It is not allowing me to use the phone at all, it says no service. Even the sprint website has my phone greyed out as if it don't exist. Now if I do a hard reset, everything comes back on, but I lose everything. This is my second Hero and I am hoping that there is a fix. I went to HTC email support site to try and get a solution and it is down, getting really frustrated with this phone. I downloaded apps from the market and transfered music to the sd card.
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Oct 15, 2009
I recently bought a HTC Hero with sprint. i took a picture and tried to send it via text message..i receive error of " Message size limit reached...sorry, you cannot attach this your message" Also, i cannot view a picture message sent to me. i tried also saving it to my 4gb card but cannot find where to view the files in my sd card...
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May 28, 2010
i've tried out all the radios to test out which is the best for me..and i devided on the one that was based off the verizon radio..so i got an error message saying "You must be a Sprint Customer to use this feature" so i changed to the newest radio out 2.42.01.04.27 and i still get the same issue..what could it be?
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Dec 5, 2009
The only thing that I've found that I dislike about this phone is the way it alerts you about new text messages. Is there a way to make your phones screen light up when you receive a text message? Also is there a way to set a reminder like every few minutes that you have a text message? Say if you receive a text message while you're away from the phone then two minutes later the phone vibrates or sounds to remind you that you have a new text.
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Jul 20, 2010
Anyone else having problems with their contacts loading slowly? I am running fresh 2.3.3. If I understand it correctly, each time you select a contact, it actually 'downloads' the data from the 'google cloud'? Is there anyway to speed this up or just load the contacts on the SD card and it can more quickly pull it from the phone?
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Mar 21, 2010
So last night i had my phone sitting on my dresser while i watched the dodger game about 2 hours later when i picked it up and attempted to check face book, it kept giving me error messages. Convinced that this was another stupid FB error i went to surf the web only to say I was not connected to a network. I looked at the top of my phone and i had 3 bars but next to there bars there was no 1x or EV signal just the bars. I went into my settings and un clicked the mobile network and then clicked it again and it worked This has happened to me about 4 or 5 times since i owned the hero since December. Anyone have any similar stories or explanations? Also sometimes it seems that when my phone is sleeping, i wont get text messages until i unlock it?
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Jul 27, 2010
Since FB refuses to sync with my contacts, I deleted my FB for HTC Sense account and tried to create a new one. All afternoon yesterday and now this morning I got the message: "Service Unavailable at this time."
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Nov 11, 2010
I had a call/sms blocker installed. Easy filter I believe. I've unblocked the person and now when ever I try to call i get a message saying the number is no longer in service.
Or when I try to text my phone gives me an error of class 255 cause 3. Now this person can send me texts just fine but for some reason my phone will not send anything to them.
I've uninstalled the app. reinstalled and unblocked again. done a naand restore, wipe, and everything I can think of. I just don't get why my phone is doing this.
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Apr 2, 2010
Just wondering if it's possible to pull out everything related to bluetooth and A2DP (Stereo Bluetooth Audio) from 1.5 and insert it into damages 2.1 ROM. I have tried every 2.1 ROM and I can't seem to get reliable bluetooth audio through my headphones, it skips and cuts out. It is very frustrating. I have tried several headset to no avail, it always work flawless in 1.5. I just got done running a logcat as well, and everytime it would skip or cutout nothing showed in the logcat, it was very strange!
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May 22, 2010
I did the 2.1 upgrade and camera seems to have same lagginess. Does anyone have any pointers for how to set camera for responsive pics (I have a 2 year old)? I remember seeing some tips when I first got the phone last year and it helped...I'm having no luck my own. Also, when I go to send a pic with text, it is compressing the pics very small and the quality goes to crap. Went into text setting and set the file size to the largest, but it doesn't seem to help.
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Apr 11, 2010
First, can we change the phone to vibrate once instead of twice when receiving an SMS?
Also, is it possible to have the phone turn on its screen briefly when an SMS is received?
I'm talking about while using the native Messages app, not with chompSMS or Handcent.
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Dec 22, 2009
I had a weird issue that has sprung up twice now with making phone calls and I wanted to see if anyone else was experiencing the same thing. Visually everything looks like it is functional with my phone service on the phone. I have bars, nothing out of the ordinary. However, I can't make any outbound calls either through my contacts or by manually dialing. I the number pad and it makes the response noise but doesn't actually type the number. In contacts, I hit call and the same thing happens. The fix I have found is just to soft boot the phone. Now I hear you all saying "No big deal, just restart." Yeah, it is no big deal unless I have to make a call in an emergency say calling 911 or things of that nature. Waiting for 5 minutes for my phone to reboot in an emergency can cost lives. I know I am being a little dramatic, but c'mon, at the end of the day, it is a phone and it is having trouble making calls.
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Dec 14, 2009
Every time I send a Text message, I get a message back saying. "Message Delivered as plain text. Destination does not support enhanced messaging service."
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Feb 5, 2010
I am leaving the country and would like to be able to check my email using wifi, but want to prevent getting roaming charges incase the data/phone connection kicks on. I know that if you turn on airplane mode, it will not allow you to turn on wifi. Is there a way, or an app that will allow you to do this.
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Mar 28, 2010
Heres what happens when i try to access recovery mode:
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Jul 18, 2010
i have the htc hero sprint phone,but right now there is no service on it, i dont know if that is whats causing this problem, but i downloaded htcsync 2.0 off the htc website and it installed completely only problem i get is i download the file i want,which is a game from a website called brothersoft.com, and when i click the application installer on the htcsync program, it says the app was successfully transfered to the phone, but on my phone it says "there is a problem parsing the package", can someone help me on this? do i have to have service or do i have to download another program, also do i have to have an sd card, or can it all happen from just a usb cable
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Feb 19, 2010
My phone died in the middle of taking video. Came home a couple hours later, plugged my phone into the charger. I turned the phone on, after it was plugged in. My phone froze during the little HTC and Hero intro. After the freeze, it was back on, but my screens were all back to factory settings! It also asked me to calibrate my keyboard, and the little popup bubbles to guide the user with their "new phone" came up! All my apps were gone!! I lost ALL of my contacts! The only thing that stayed was my pictures and videos. It doesn't make any sense to me.
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Jan 9, 2010
I rooted and flashed with fresh 1.1 and it's got amazingly fast! My question is how do I remove the stock message app that sprint put on there? I have chompSMS as my txt app. I took a look at the pre-kitchen, but I use a mac so wanted to see if there are any other alternatives.
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Jul 27, 2010
My sprint HTC hero for some reason will all the sudden stop allowing me to get text messages and mine that I send don't seem to reach the phone I am sending it to. It will stop working out of the blue and start back up. The only reason I know that it stops is because the person I am texting shows me that they never received a message from me and I never got one from them. My phone does not tell me I cant receive or send it just stops and I never know. When it starts working again it does not ever send the messages I didn't receive.
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Dec 1, 2010
So, I finally decided to root my Sprint HTC Hero. My handset crashed for some reason and would not boot, so I figured while I had my hard cover pried off to pull the battery, I would give Z4Root a shot. Ironically, it worked without me having to pull my battery. Anyway, as I said, Z4Root worked great, but I after I installed ROM Manager, it keeps giving me an error about not being able to flash the recovery image. Am I doing something wrong here?
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Oct 24, 2009
Seriously? Anyone able to switch it? I cant seem to figure it out.
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Feb 18, 2010
Is there a way to send text messages automatically when entering sprint network. Sometimes I send text messages while on the train. I set it to Sprint only to avoid roaming charges. My old phone would automatically send. This one I have to resend. Are there settings to auto send when entering the sprint network?
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Apr 9, 2010
Service Temporarily Unavailable. The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
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Jul 5, 2010
When traveling near my home area I encounter areas with no Sprint service. The phone roams into Verizon network which is very strong in my area. Beginning last week when I attempt to make a call when roaming on Verizon I get a message stating Verizon can not verify this phone number unable to make call. I contacted Sprint about the problem. They suggested a few things i already did, update PRL and profile etc.... which did not help. They told me there was nothing they could do because they cant guarantee service on their phones when roaming. This baffles me because phone roamed fine on Verizon for 6 months all of a sudden it doesnt. Any ideas on how this can be fixed? About 30 percent of my home town has no Sprint coverage so I guess I am just SOL.
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Nov 12, 2009
I am new to the forums, hoping someone is able to assist me with some Exchange Server Contact sync problems. We are running Exchange 2007 (w/ SSL) and my mail and calendars sync no problem. But when it does the contacts, I get the error "Synchronization is experiencing problems" with no further message to the error. I have tried over WiFi and with the carriers network. This is on a fresh wipe of the device, I have tried deleting and re-adding the exchange account to the device but with the same error. I get approx 6 of my 325 contacts synced.
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Nov 19, 2009
I keep getting the following message.
Sorry The process com. Android phone has stopped unexpectedly please try again. Force close.
This seems to stop the HTC Internet widget from working. I keep replacing it but it still happens.
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Apr 30, 2010
"I am busy right now. I will call you later." This seems like a feature that I had with my BB. If you miss a call or reject a call, you could send this text message to the caller automatically.
My question is, how do you do this on the Eris? I can't figure it out. Has anyone used this feature?
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Apr 10, 2010
What is the best settings to have the camera on so when i take pictures it comes out great.
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Oct 15, 2009
I recently bought a HTC Hero with sprint. i took a picture and tried to send it via text message..i receive error of " Message size limit reached...sorry, you cannot attach this your message" Also, i cannot view a picture message sent to me. i tried also saving it to my 4gb card but cannot find where to view the files in my sd card...
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