Sprint HTC Hero :: Phone Refused To Make Calls / Had Service
Dec 22, 2009
I had a weird issue that has sprung up twice now with making phone calls and I wanted to see if anyone else was experiencing the same thing. Visually everything looks like it is functional with my phone service on the phone. I have bars, nothing out of the ordinary. However, I can't make any outbound calls either through my contacts or by manually dialing. I the number pad and it makes the response noise but doesn't actually type the number. In contacts, I hit call and the same thing happens. The fix I have found is just to soft boot the phone. Now I hear you all saying "No big deal, just restart." Yeah, it is no big deal unless I have to make a call in an emergency say calling 911 or things of that nature. Waiting for 5 minutes for my phone to reboot in an emergency can cost lives. I know I am being a little dramatic, but c'mon, at the end of the day, it is a phone and it is having trouble making calls.
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May 8, 2010
Kind of new to this so if you would please stick with me I would appreciated it. I flashed to Fresh 2.0d yesterday w/o any real issues and now it appears that I can not make out going calls (in-coming as well possibly). I get a 'your account can not be verified' message. I also received an email referring to my purchase of a new 'nexus one' this morning, not really sure what that is all about. All the data stuff seem seems to be working fine sms, email, internet etc. (voicemail I have no idea about though).I could really use a hand here, this is my only phone, I am feeling a bit cut off atm and if I don't call my mom tomorrow I'm am really in trouble!
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May 9, 2010
I have an occasional annoyance with the Hero. I think some part of my ear sometimes touches the END CALL button and I get disconnected. Is there an app or something that might make you either touch in 2 places or slide a button or some other way to make it just a bit harder to hang up?
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Jun 1, 2010
Take forever to 'activate'. Is there a fix for this?
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Nov 5, 2009
I hear a hissing noise in the background when using the handset to answer or make calls. Anyone else experience this?
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Jul 5, 2010
I have read a couple of threads that touched on this ring issue, but was unable to find any that had a solution or work around.Since the 2.1 update and the OTA update, many times when an incoming call comes, the phone doesn't ring. If I happen to be in front of the phone, I can see the screen change showing an incoming call.If I am listening to Pandora Radio, when the phone rings, Pandora stops, but the phone never rings.If I am not near or looking at the phone this results in missing the call.If I shut off the phone and re-boot it appears to ring fine, but at some point later in the day or week it will quit ringing.I normally never turn off the phone. Should I start to re-boot every day?
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May 3, 2010
ve been having this issue ever since i flashed to the damageless 2.08 ROM. First off, i absolutely love this 2.1 Rom. It has everything i need in a phone now, but this one problem. Occasionally when i try to use the phone portion of my phone to call somebody, it will not work. By that i mean when i dial a buddys number, it will show that i am in a call with him, but i can not hear any ringing or him on the other side. (He can hear me however). This is a totally random issue, meaning that there isnt a specific time or number this happens when i call, so this makes for an irritating issue.Has anyone else experienced this? if so does anyone know of any fixes or anything?
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Dec 29, 2009
Is there another way to answer calls when phone is locked other than dragging the unlock bar? It's getting harder and harder to answer calls because the it seems the vibrate lags the unlock bar. My phone?? Or is this something that can be fixed.
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Mar 3, 2010
I've always wondered how to make a ROM for your phone.. So if you can give me a guide on how to do this along with all the applications I need to do this.
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Nov 6, 2009
I thought this phone was going to be great, especially coming from 4 instincts (btw, the last one was working just fine, finally) I was just getting tired of it and really like the options the Hero offered and when working, it's great. I am getting this error message:
Sorry! The process android.process.acore has stopped unexpectedly. Please try again.
It is not allowing me to use the phone at all, it says no service. Even the sprint website has my phone greyed out as if it don't exist. Now if I do a hard reset, everything comes back on, but I lose everything. This is my second Hero and I am hoping that there is a fix. I went to HTC email support site to try and get a solution and it is down, getting really frustrated with this phone. I downloaded apps from the market and transfered music to the sd card.
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Feb 5, 2010
I am leaving the country and would like to be able to check my email using wifi, but want to prevent getting roaming charges incase the data/phone connection kicks on. I know that if you turn on airplane mode, it will not allow you to turn on wifi. Is there a way, or an app that will allow you to do this.
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Nov 22, 2009
My phone was almost dead today so I just turned it off. When I got home and plugged it in and turned it back on I didn't have any service. It says no service. I have turned it on and off several times and have taken the battery out and put it back several times and nothing works. I have only had the phone for approximately 3 days. Anything I can do to fix it myself? I can't even pull up the phone pad or certain settings because I get an error message. I called technical support but because I can't get to the phone pad they can't help me.
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Nov 8, 2009
So far my Hero is pretty good, and I LOVE Sprint's service (I had AT&T and regularly dropped calls. I have not had a single dropped call since I switched to Sprint) and prices. However, my biggest complaint about the phone is the lag. It's such a slow phone.I mean, for most usage it's fine. But often when I'm trying to bang out a text or email, the keyboard lags a lot. Sometimes it thinks I'm still holding down the delete key and ends up deleting everything I wrote unless I stop it. The thing takes forever to switch to landscape. And using the music player makes the phone even worse (not to mention the music player just kinda sucks... I think I'm gonna get a Zune HD). So will 2.0 address these issues? Or is this a limitation of the comparatively old hardware in the phone? I want to love this phone, but when I can get a more mature Blackberry that's not as laggy and has a hardware keyboard, it's hard to do so. Droid looks nice but VZW is expensive, AT&T sucks, and T-Mo is cheap but has very little 3G coverage.
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Mar 21, 2010
how do i make my phone faster? I rooted my phone just now and i am running fresh 1.1.
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Oct 24, 2009
Seriously? Anyone able to switch it? I cant seem to figure it out.
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Dec 1, 2009
My Orange UK Hero is unable to make/send calls or send/receive sms. It displays "No Service" on the lock screen but mobile data seems to work perfectly.
If I go to...
Settings->Wireless Controls->Mobile Network Settings->Network Operators->Search Networks
then select Orange, it says "Your SIM card does not allow a connection to this network"
If mobile data wasnt working then I would guess that its a SIM issue but I'm clearly connected to the network as im using their internet!
Just swapped SIM with a friends phone.
My SIM works in his phone and his SIM has the same issues in my phone.
Booting up, it was connected to the network for enough time for it to get a voicemail notification but showed "No Service" straight away.
Im guessing the best bet is to re-flash with the latest Hero Orange firmware. Any tips for backing up numbers/sms/cal etc?
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Feb 5, 2010
My Hero has been playing up recently. Drops calls as I try and make them and will not receive calls. I did a factory reset and it all worked again earlier this week but it has just gone back to no calls.
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Jan 13, 2010
When I tap 'call mobile' there is no attempt to dial and the call ends straight away (the end call button at the bottom greys out as soon as I tap call). This has only just started happening. Has anyone else had this problem and if so, what's the solution?
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Jul 5, 2010
When traveling near my home area I encounter areas with no Sprint service. The phone roams into Verizon network which is very strong in my area. Beginning last week when I attempt to make a call when roaming on Verizon I get a message stating Verizon can not verify this phone number unable to make call. I contacted Sprint about the problem. They suggested a few things i already did, update PRL and profile etc.... which did not help. They told me there was nothing they could do because they cant guarantee service on their phones when roaming. This baffles me because phone roamed fine on Verizon for 6 months all of a sudden it doesnt. Any ideas on how this can be fixed? About 30 percent of my home town has no Sprint coverage so I guess I am just SOL.
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Jun 26, 2010
is there anyway to make skype to evo calls? i have searched youtube and tried to do this but just cant seem to get it to work with fring...any help or thoughts would be greatly appreciated...sorry if this has been discussed before
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Sep 8, 2010
I would like to make some phone calls that do NOT appear on my Verizon phone bill. I have a DINC and want to call a cell phone. Both ends are in the US. I don't mind paying a service such as Skype. Is there a way to make this happen?
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Oct 25, 2009
Headphones are in but they are not and because of this i am unable to make or receive calls without putting it on loud speaker and are unable to play music without headphones.... does anyone know how to resolve the issue?
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Aug 5, 2009
Is there any way to make video calls with this phone.
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Jul 1, 2010
I used my phone with no problem yesterday (made and received calls), then went to sleep and charged my phone overnight. When I woke up this morning, I tried to make a call and just got "this number is not in use", thought it was something to do with that persons number. Tried to call some other numbers and always got the same thing. I asked my brother to call me and it just went straight to voicemail. Then, when I opened "Phone" I noticed that there was something wrong with my last few calls made. Phone numbers here in Iceland are 7 letters, for example 1234567.. but all the recent calls I made looked like 6171234567, that 617 always got added before the number I tried to call and that made it fail. I only see 1234567 when trying to make the call, when I look at the phone while listening to "This number is not in use", I never see that 617 until I've hung up and check the call log. I did try to call +3541234567 though (354 being the Icelandic country code) and that went through fine. But if I don't use it, the 617 gets added. Has anyone ever experienced this problem? I thought it might be some setting so automatically add a country/area code before a number or something like that, but didn't find anything in settings.
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Jun 14, 2010
I have connected the Nokia BH-905 to my Desire both phone audio and media audio. Unfortunately when placing calls the phone does not switch to the headset to make calls. Am I missing an additional setting to switch from the phone's mic and speakers to my the connected bluetooth headset or is this a bug in the software?
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Apr 16, 2010
I installed VoiceSearch_2.1 and HTC_IME mod successfully. The voice to text works great! However I can't seem to make the Phone Call functionality work. When I long press the search button and use the command "Call <name>" where <name> is someone in my list of contacts (People) e.g. "Call Home" it recognises the words correctly but all it does is bring up a result screen from a Google Web Search. Am I doing something stupid?
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Nov 30, 2010
After updating to 2.1 on my X10, I noticed that I cannot use Google Voice to make phone calls (either selecting "use Google Voice for all calls" or "use Google Voice for international phones). It seems that the issue has to do with the SE dialer. Is there a way to go to the stock generic Android dialer? If not, any other suggestions?
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Aug 20, 2010
If SE had ANY respect for their customers they should have done this by now - its a bloody mobile phone for heaven's sake - what use is it if you cant make phone calls? I suggest for everyone who agrees with me to start their own discussion and flood the board - I am so fed up with this as I have had the phone since March and its simply ridiculous!
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Aug 24, 2010
My HTC Desire has developed a strange habit of making ghost calls. The phone has been on charge this morning and it has still managed to call my home number and my wife's mobile without any human intervention.
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Oct 2, 2010
I have a Sprint (CDMA) Hero (still 1.5 - not rooted) and will be traveling to England, taking it with me. I already know it won't work over there as a phone/Sprint network. But I can still use the wifi. Is there anyway that I can use wifi on the phone to make calls? I know Skype is no longer available for Android (a shame) but was wondering if any creative minds on this forum knew of a solution.
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