Sprint HTC Hero :: Google Acct Not Syncing
May 27, 2010
Noticed yesterday that I wasn't getting any new Gmail. After about 12 hours of no syncs I went in and played with settings, turning the sync on-and-off, and it finally synced again.
Well, now it has gone 13 hours without a sync according to the settings, and nothing I do seems to make it want to sync.
Anyone have any suggestions? I am running 2.1, and sync has worked since the upgrade for at least a few days. I have installed no new apps, I did delete one (Engadget reader, so nothing important)
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Nov 1, 2009
I've gotten our company staff to be able to see and modify eachother's calendars within our google apps accounts. but.. we're having trouble making it so we can see company contacts (ie - customers) would love it if we could get one person to take a call, enter in the contacts info and then assign a tech to the service call and he can see it in his android phone. we've created a generic [company_name]@gmail.com google apps account - one person can connect/login to it (me! of course!haha) but can't get a second person to do the same. do you think google is doing this on purpose? not allowing a second android device to login?
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Jan 28, 2010
I created a Gmail acct when I first got my Hero, but just yesterday I began an internship for a political campaign and they created another Gmail acct for me and they would like me to be able to receive my emails on my phone, they also use Google Calender so all the interns can be aware of the schedule of events. So how do I add this new Gmail acct and Google Calender to my Hero so I can recveive my email and be able to access the calender using the GMAIL App that came preinstalled?
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May 6, 2010
When I add a google contact through the phone, it does not updates my contacts with google. Exactly the opposite when I add a contact to google. Is this whats supposed to happen?
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Oct 24, 2009
I cannot remember where you can change the setting so your phone will not sync with your entire gmail contact list.
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Sep 7, 2010
I have recently rooted my phone as well as flashed the Cyanogen v6 ROM (FroYo). The only issue I am having is with syncing but not in the usual sense. In everything but the contacts app I can see my google contacts (chompSMSu is an example). I can successfully go into my Gmail and basically anything else Google related. It's only the actual contact list that isn't showing up, even though syncing elsewhere is possible.
I have checked the syncing options, did a factory reset, flashed to a different rom (and come back again) and it still isn't working.
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May 25, 2010
Is there a setting to automaticly sync the gmail acct every so offten? I can not seem to find it. My gmail will only sync when I tell it to. If I use the auto sync I am afraid that it will kill the battery life. (yes it already sucks)
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Feb 15, 2010
i use google contacts to sync my personal numbers to my phone but for some reason everytime i email someone from somewhere like craigslist that anonymous address is saved to my contacts? wtf? how do i stop this?
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Mar 25, 2010
I just updated my Eris to 2.1. When i start it up, i give the google account info and the password and it all works good. But when i turn my phone on every time, it says there is a problem with my Google Account because the password is incorrect or your account has changed. It isnt the password that is wrong?
How to get it to work and remember the password? I was hoping to unroot back to 1.5 but i dont think that is possible.
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Nov 12, 2009
How do i get google voice acct?
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Dec 20, 2009
I downloaded a movie via a torrent then converted it to MP4 format via Videora. The transfer from my computer to the HTC Hero looked good. However, when i go to "music" on my phone, I don't see the movie there. I only see audio files. Is there something I'm doing wrong? As a side note, when i check the properties of this video on my PC, it says Opens with: "Unknown Application." Could this be the problem?
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Feb 26, 2010
I switch off Data Sync to save battery life, but today google mail will not sync, just keeps coming up with an error message, the others will sync. I've switched phone off and on, tried all day but cant get it to work. My market and Internet connectivity are also affected.
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Mar 6, 2010
I've come to see the light and made the move last weekend away from windows mobile to the Hero...now I'm ready to embrace the cloud.I use Outlook at home which was straight forward to keep in sync on my windows mobile device.I'm keen to keep using Outlook so my goal is to sync my calendar, contacts and tasks with my google apps account which would then be accessible to the Hero.After countless hours research and testing I settled on the following setup:
- Home PC sync's outlook calendar to google calendar via googles calendar sync which is then linked to my Hero;
- Home PC sync's outlook contacts to my Hero via HTC Sync.
I haven't devised a method for tasks yet and as for notes I prefer to keep them in outlook only.This setup has its limitations as HTC Sync sets the contacts to type "phone" which means they don't get uploaded to google. Furthermore, I've discovered that Google in their wisdom automatically creates contacts on your behalf based on people you email and this feature to my knowledge cannot be deactivated...so I'm questioning the merrits of putting my contacts into google if I'm going to be bring down contacts I never created.I'm keen to hear from others who use outlook and no doubt have more andriod/google experience to get a feel for how they sync up.
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Apr 12, 2010
I synced all my gmail contacts to my phone but now when I go into gmail and check my contacts I have 1 that keeps showing up multiple times. Last time I looked he had over 50 entries. I deleted all but 1 and an hour later he's back another 25 times. I just put the 2.1 leak on my phone yesterday. Maybe that's the problem? Strange that it's only the 1 contact though.
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Jan 11, 2010
I've been unable to actually sync my HERO to my computer I've got the HTC Sync software installed, and when I plug in the usb cable from the computer, to the phone. The only selection that comes up is to mount/unmount the SD Card. Not to sync.
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Dec 1, 2009
I have had the Hero since October 9 and never had a problem syncing my AOL email with my Hero. I have had it set to sync every 15 minutes and all worked well. About a week ago I started noticing issues with not getting my messages consistently and I started seeing a message below the emails saying "Get More Messages ____ messages total on server" (I don't recall seeing this message before). If the number of messages on the server is greater than what I have on my phone, I can manually sync and they will down load. Sometimes my messages will sync, but not consistently. As I type this I see that I was showing 9 messages and the server had 11 so I manually synced and two more messages downloaded to the phone but they were from over an hour ago. I have tried deleting the account and re-setting it up but that doesn't seem to correct the issue.
(BTW, my exchange messages still sync fine).
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Jan 14, 2010
Is anyone having problems with Gmail syncing? I am using the Gmail app and started this afternoon I am not getting push email anymore. If I open the app and select Menu --> Refresh, the new messages pop in there. I did a soft reset and made sure Gmail was set to sync automatically.
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Mar 8, 2010
When i delete my hotmail emails from my hero, should or shouldn't they delete from my hotmail account when i sign in on my laptop? cos at the moment they do not delete from hotmail when signing in using laptop.
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Jul 29, 2009
Just got my greasy hands on a HTC Hero and loving it. I have used HTC to transfer my Outlook contacts to the phone as a one-off but even though I have "Sync Contacts" enabled (Home->Settings->Data Sync->Google->Contacts) on the phone I don't see these contact details when I log into Gmail on my Win PC and click contacts? Incidentally my calendar syncs from Hero to Gmail/calendar perfectly.
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Nov 16, 2009
There have been a lot of threads on this issue but I have 2 additional queries which I have not seen noted before. Firstly, why when I have set up my Gmail contacts on my computer into 8 groups do only 4 groups appear on my phone after synching? Secondly, is there anyway that the Google contacts can be rearranged so that the surname comes first - this can be done for phone contacts but does not appear possible for Google contacts?
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Nov 28, 2009
I'm having a bit of trouble figuring out what information is stored how between google and my phone, particulalry with respect to my (postal) addresses. I noticed that if I add an address to a contact it shows up fine on my phone, but not in my gmail account (even after waiting several hours and manually syncing the phone). However, if I add an address in my gmail account it shows up in both gmail and my contacts on my phone. Furthermore, when I use google maps on my phone and hit "directions" I can start entering the name of my contact and it will pop up in the list for me to choose if I had entered it via gmail or the phone. But if I instead hit the little bookmark icon next to the box for the address and hit the contacts options, it gives me a list of contacts that have addresses, but only contacts for whom those addresses had been entered on my phone.I should also note that all my contacts are stored as google contacts and not phone contacts. But it does seem as if addresses are somehow being stored as phone only when I add them via the phone, and that this is somewhat intentional since choosing contacts in google maps lists only those phone-entered contacts. Does anyone understand what's going on here?
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Dec 21, 2009
Is there a way to sync music and also PLAYLISTS onto the Hero? I know I can easily drag-n-drop files onto my Hero's SD card, and also use programs like MediaMonkey or Windows Media Player to sync music, but I can't seem to sync playlists. I have to manually create playlists on the Hero music app on the phone, and that is a pain.
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Apr 30, 2010
I have been noticing some contacts just disappeared. makes no sense. i sync with htc software and my outlook for contacts and calendar.
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May 22, 2010
Hero 2.1 Calendar Bugs? Can Anyone Confirm Calendar Issue in 2.1?
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Feb 16, 2010
I can sync my phone with my computer, but i dont know exactly what it is doing. when i open windows contacts, there are only like 15-20. there is probably over 200 in my phone. how do i get them to sync and put all my contacts on my windows contacts?
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Nov 22, 2009
I want profile pictures of my contacts on both my phone and web email. Which is the best way to do this. If I match pictures to contacts on my phone will it sync with my web mail contacts, or will it work if I sync my google contacts on my web mail, then sync to my phone. Will either achieve my goal of having the picture attached to the contact on both my phone and web browser? OR must I do each one on the phone, and on the web mail browser?
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May 3, 2010
I have recently gone up from Fresh 1.1 to Fresh 2.0d. Everything is working great, but for some reason Exchange items are not showing up in the calendar. The exchange calendar is selected in the calendar selection option. Items added to the phone calendar as exchange items are synced to my Outlook/Exchange calendar, so there is some communication going on. However, my calendar stubbornly refuses to display the Exchange items.
Anyone know why this might be? I can't figure it out...
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Sep 16, 2010
after installing 2.2 on my hero, everything was working fine, until now. im having problems with my text messages, they wont send under sprints network, if i put it in roaming then they send right away, but roaming has awefully slow (1x) network speeds, but if i put it back to the 3g network speeds of sprint then everytime i try to send a text it just swirls in circles (the little thing next to the message) and wont send. is this sprints network being down? or does this have to do with the 2.2 update?i dont think its sprint because my mom and sister arent having any problems with there phones from the same plan. but i tryed restarting many times, taking out and leaving out the battery, putting it in airplane mode and turning that back off to reset connection, iv tryed everything and cant get it to work, so idk what to do, and i dont understand why if it was a software problem with the 2.2 installation, why would they send in roaming but not on sprints network?
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Dec 28, 2009
I have contacts on my Gmail account.They have phone numbers, notes, etc.I can see all of this information in the contacts area of my Gmail account, but the only thing that shows up on the contacts area of my Hero is their name and email address.
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Dec 1, 2009
When I sync my Sprint HTC Hero with Windows Vista (using HTC Sync version 2.0.8), I get the following error message: "The application com.android.providers.calendar (process com.htc.calendar) has stopped unexpectedly. Please try again." I also get this message occasionally when I'm not syncing. It doesn't seem to prevent my Hero from syncing new calendar events, but the error message is annoying. Anyone have an idea why I'm getting it and what I can do about it?
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