Samsung Captivate :: Phone Restarts At Random Times And Does Not Sync With Facebook
Sep 12, 2010
So its been about a month and a half that I've had my captivate. I've had a few problems with the phone and have searched them, I have found most have the same problems but no one gives any answers to what you can do to fix it.
Problems:
.phone restarts at random times until the battery is taken out and put back in
.text messages delete at random times
.phone does not sync with Facebook
.it does not retrieve e-mails
.gets a bit laggy at times for a 1gHz processor
.seems like the side buttons seems a smashed in and do not "click" properly
Does anyone have any answers to these problems?
Also I wanted to do a factory restore so how can I save my files/ contacts/ etc before I do this to see if it fixes any of the problems.
How to backup my phone would be great..
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Dec 1, 2010
I've had the Captivate for about 2 months now and during that time, I've never once got the contacts to sync up with my Facebook contacts. I've been to AT&T and they've told me that the phone is so new that they don't even know how to fix it.
What it's doing is taking at least two minutes to try and "sync" and them I'm getting a notification telling me that the sync is down at this current time and should be up shortly. I'm thinking two months is a little longer than shortly.
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Jun 16, 2010
I've had my Incredible since 4/28, and everything has been working smoothly up until about last Thursday night when it just restarted out of the blue while I was listening to music. Then right after it booted up, it restarted again, then again about seven more times. I got fed up and took out the SD card and it seemed to stop after that, so I haven't put the SD card back in since then.
Just now, Wednesday, about a week later, I was browsing around on the internet and all of a sudden, it restarted, and then again, and again, and again. I've read that it is because of poor signal strength or something like that so I had just enough time to put it in airplane mode before it restarted again.
Side note, that theory about it being caused by poor signal seems to make sense because the first time it happened to me I was out of town in a city that gets very bad coverage with Verizon, and now today when it started happening again was at my house where for some reason I get very bad service with the incredible, my old phone worked perfectly fine in my house but the incredible gets terrible service, and so does my brother's Droid. In fact, about two weeks ago I got my first dropped call on Verizon in about three years, and it was in my house.
So anyways, I decided to put it in airplane mode, and just after I put it in airplane mode it restarted again. Then when it booted back up my Helix Launcher 2 home screen went back to the standard Helix Launcher 2 icons, I go into my messages and everything is gone, my contacts are all gone, everything is gone. I go to the app menu and all my apps are still there, but when I start up an app, all the custom settings are default now. I went into the settings and my accounts are all still there. I click on internet and I get a terms of service agreement, it's as if I am booting it up for the first time, but for some reason my apps and accounts are all still there.
I turn airplane mode off thinking it might have something to do with it not being connected to my google account, and I restart it again and everything is still gone. I don't know what to do, has this happened to anyone before? I feel like there should be a way for me to get this stuff back since my apps are still there and my accounts are still synced, but random things are missing like my contacts and messages etc. This is really starting to get annoying, I have insurance and everything, but I really don't want to exchange it for another one because I've read that other people who have had there phones replaced have still had the same rebooting problem, even after going through multiple replacements.
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Aug 19, 2010
Anyone seeing the following message under "accounts & sync": "Sync is currently experiencing problems. Will be back shortly"
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Aug 5, 2010
So im running the froyo rom and meat kernel and have been for a couple weeks. Within the past couple of days i have been suffering from thje random restart problem at least once a day. Anybody know what the cause of it is and how to stop it? Same with the data lock up? what gives? I dont recall either of those 2 things happening with the stock os but the airplane mode problem did. Also my wifi tether absolutely does not work and nobody has been able to tell me why yet lol. That was one of the main reasons i rooted and flashed. I dont really wanna go back to stock because my battery life is better. What gives here with these 3 problems?
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Aug 31, 2010
Anyone notice that facebook notifications, just flat out doesnt work on this phone. i've tested an Aria, Incredible, and Evo, and it works on all of those. i've got notifications turned on and everything, and facebook is excluded from ATK but i never get any updates.
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Nov 30, 2010
Under settings, accounts and sync, and then facebook, I have sync on. There are options to sync every hour or two or once a day, what exactly does the sync do?
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Jul 30, 2010
I've had the phone going on two weeks this Sunday and I still can't get Facebook to sync the contacts. It always says: "Sync is currently experiencing problems. It will be back shortly." I was wondering if anyone else had this problem but was finally able to get a sync to occur by doing some tricky steps or something?
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Jul 21, 2010
I cannot seem to get my facebook contacts to sync. When i setup the account it sucessfully syncs the calendar but has an error while trying to sync contacts. It says "Sync is currently experiencing problems. It will be back shortly." It has been saying this for 3 days. I have reinstalled Facebook, Reset the phone, everything.
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Jul 26, 2010
What's up with Facebook and Sense? | Android Central
Apparently there's an issue with the way facebook sync's right now? I've been having the issue on the Captivate, but I guess it's not just us.
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Jul 19, 2010
Instead of manually getting all these pics for people...can I just sync individual contacts to their facebook?
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Aug 5, 2010
Currently my phone rings twice and then go straight to voicemail. How do i change the settings so the phone rings more times before going to voicemail?
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Nov 10, 2009
My screen will randomly start to dim as I'm using it to say scroll through contacts or texting and the screen will go to like 50% brightness. Is this a bug because why would it be dimming if I am using the phone?
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Oct 29, 2010
I upgraded my Captivate to 2.2 two weeks ago and ever since the phone will shut itself off without making a sound (screen just goes black like the battery was pulled out) randomly. I do notice it never does it if the charger is plugged in.
I also am having a problem with txting. Sometimes when I am replying to a txt to one person, it will sent the message to a random person in my contacts instead of the person I intended to send the txt to.
Lastly, when I take a pic with the camera or download a pic from a txt, it takes awhile for it to show up in my gallery...
None of these things were happening when it was still running 2.1.
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Jul 28, 2010
I am on my 2nd captivate and the first had its own series of issues but in a week i never had it shut it self down(though it did randomly restart). This new one after a couple days shut it self off twice today.i noticed it was not untill i turned on the automatic wifi off in Juicedefender. i turned off the Wifi auto shut off and did not have the issue return(I have not tried turing it back on to reproduce the issue). Now i have no proof this is connected. and could simply be luck. what i am asking is for those with this issue are you using juicedefender(ultimate)? and is your Auto wifi on or off?
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Aug 28, 2010
My Captivate's browser will crash / shut down, upon attempting to launch a web page.
This occurs with random pages, it happens about once out 20 times I go to load any web page.
It does not happen on the all pages, just certain pages. (I've failed to note which pages so far) When it does happen, if I try to open that same web page again again, it crashes. If I immediately try another web page it's fine.
My Captivate is original, w/ver 2.1 Eclair, not rooted (yet) and otherwise operates very well. So far it's the only bug I've had.
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Oct 6, 2010
What can I do to stop this?
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Jul 21, 2010
I Read Somewhere That Samsung Had Their Own Facebook App. Where Can I Find This App? I was told that it was far better than "Facebook For Android"
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Oct 17, 2010
I just got the new version of Kies(link-below) - just wondering what you are using to sync your captivate? Also, what is the best way to root my new phone? Looking at Super 1 Click, Unleash the Beast etc.
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Jul 25, 2010
I might be leaving my incredible to come to the Droid X bc I'm having a lot of problems. I don't want to switch to another phone and have a lot of problems. I'm having random restarts, mms messages not downloading, blown speakers, email not working with aol. Yeah so what problems are happining with the Droid X?
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Sep 8, 2010
My wife now has a Captivate, but I'm noticing that she has a hard time with the timing of waking up the phone & the slide to unlock time out. Is their a setting to give the user more time to "unlock" the phone before it goes back to sleep?
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Nov 29, 2010
Anyone here have facebook on their phone? If so is it super laggy cause it's making my phone slow.
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Jun 27, 2010
I've had sprint for years so didn't just port my number over but I don't get texts at random times and even updating prl or shutting the phone off wont fix it. Is this just my device I am picking up a new one tomorrow for other reasons but I want to know if I will prob get the same experience.
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Nov 2, 2010
Idk what else i can do. i started out on rooted 2.1. At first it was complete fine up until a few weeks ago. Once it started i decided to flash a barebones rooted 2.2 ROM over and i figured it would get rid of the issue. That didn't help it either. So i moved to a more well known ROM thinking maybe it will fix it so i flashed over skyraider 3.3 with sense and its still doing it. This happens like 3 times a day and sometimes it will get caught in a boot loop where it restarts before its even completely loaded. So i have to pull the battery for like 10 min. What else can i do? its soooo annoying
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Jun 18, 2013
I have an HTC One X and for the last day or so, it has begun to reboot itself randomly and quite often. There is no specific time of use before it reboots. It's completely random. It can just be sitting there idle, and just all of a sudden reboot itself.
The battery is not dead or dying.
The phone is not overheating.
I have no updates available and my last update was a few months ago and it was fine up until the last day or two.
The phone is not rooted.
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Jul 18, 2010
I am REALLY confused on this. I have my apps and I just want SYNC them to my phone. When I go to manage apps, I don't see any options to install the ones on my list
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Aug 31, 2010
I cant sync my contacts into my phone.
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Oct 3, 2010
I know it may be minor but I wish the my Captivate could edit how times the phone vibrates for calls, sms, calendar etc. I have my phone in my pocket ALL the time and always have it on vibrate cuz i need it that way. maybe someone will create something to edit the vibrate feature.
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Aug 26, 2010
I just came from blackberry to android, How do you download a picture from facebook directly to your phone? I have to download on my com then bluetooth now...just way too many steps I feel like there is an app out there.
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Aug 20, 2010
Went to sleep with approximately 25 text threads. When I woke up and looked at my phone there were no message to be found. Everything was erased. Very strange. For the record I have the "delete old messages" unchecked.
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