Samsung Moment :: How To Stop Random Restarts / Data Lockup?
Aug 5, 2010
So im running the froyo rom and meat kernel and have been for a couple weeks. Within the past couple of days i have been suffering from thje random restart problem at least once a day. Anybody know what the cause of it is and how to stop it? Same with the data lock up? what gives? I dont recall either of those 2 things happening with the stock os but the airplane mode problem did. Also my wifi tether absolutely does not work and nobody has been able to tell me why yet lol. That was one of the main reasons i rooted and flashed. I dont really wanna go back to stock because my battery life is better. What gives here with these 3 problems?
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Jun 16, 2010
I've had my Incredible since 4/28, and everything has been working smoothly up until about last Thursday night when it just restarted out of the blue while I was listening to music. Then right after it booted up, it restarted again, then again about seven more times. I got fed up and took out the SD card and it seemed to stop after that, so I haven't put the SD card back in since then.
Just now, Wednesday, about a week later, I was browsing around on the internet and all of a sudden, it restarted, and then again, and again, and again. I've read that it is because of poor signal strength or something like that so I had just enough time to put it in airplane mode before it restarted again.
Side note, that theory about it being caused by poor signal seems to make sense because the first time it happened to me I was out of town in a city that gets very bad coverage with Verizon, and now today when it started happening again was at my house where for some reason I get very bad service with the incredible, my old phone worked perfectly fine in my house but the incredible gets terrible service, and so does my brother's Droid. In fact, about two weeks ago I got my first dropped call on Verizon in about three years, and it was in my house.
So anyways, I decided to put it in airplane mode, and just after I put it in airplane mode it restarted again. Then when it booted back up my Helix Launcher 2 home screen went back to the standard Helix Launcher 2 icons, I go into my messages and everything is gone, my contacts are all gone, everything is gone. I go to the app menu and all my apps are still there, but when I start up an app, all the custom settings are default now. I went into the settings and my accounts are all still there. I click on internet and I get a terms of service agreement, it's as if I am booting it up for the first time, but for some reason my apps and accounts are all still there.
I turn airplane mode off thinking it might have something to do with it not being connected to my google account, and I restart it again and everything is still gone. I don't know what to do, has this happened to anyone before? I feel like there should be a way for me to get this stuff back since my apps are still there and my accounts are still synced, but random things are missing like my contacts and messages etc. This is really starting to get annoying, I have insurance and everything, but I really don't want to exchange it for another one because I've read that other people who have had there phones replaced have still had the same rebooting problem, even after going through multiple replacements.
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May 25, 2010
When I'm using anything that streams data (like slacker, pandora, even a lyric stream from tune wiki) about 20 minutes in it will stop streaming and kill my data connection. This used to happen sometimes before I updated to official 2.1 and I could just cycle it with airplane mode. But now it seems to lock anything having to do with the phone radio up. Wifi stops working, can't get calls or browse web sites. The signal bar will go full and it shows no data connection next to the signal bar. I've run the 2.1 update 3 times and it happens every time. I can listen to Slacker for like 20 mins then it will lock up. I'll reset the phone and start listening again and it will lock up within 5 min after that (so it does it sooner if the phone was just rebooted.)
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Mar 20, 2010
I'm willing to suffer through the data lockup if 2.1 will fix the problem, but I'm concerned that it may be a hardware issue. If it is a hardware issue I would hate to get stuck with a phone that I have to reboot 20 times a day like I do now. Does the Hero suffer this same kind of problem?
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Aug 3, 2010
Ok so I'm about a week and a half maybe more in with the froyo rom the newst one and while I love it especially the battery life. I'm experiencing some new problems that I don't recall having before. The screen will randomly turn off even though I have the screen delay set to 2 minutes. Other times it will just get dim to about 30 percent regardless of the brightness setting. I'm wondering if this is strict lg a hardware issue or something to do with the rom? I'm just afraid one time its not going to turn back on lol. Also I'm having data lockups where I have to restart the phone at least once a day. I don't recall experiencing this before. A little help and or understanding would be much appreciated on these 2 topics....also does anyone know of any better roms? Like one where wireless tethering app actually works? I have yet to have it work since installing this rom.
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Sep 16, 2010
Samsung Moment:Maintenance release planned for Moment, this should make some folks happy. I know it makes me feel more comfortable with my daughter getting this phone (if that's what she decides) in November. Hopefully the fix will be out by then!
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Aug 27, 2010
Recently on Sprint's Moment forum a member by the name Mkeng5 has been posting pretty vocal complaints about the Samsung Moment. Not only does he claim the Moment is defective, but he goes a step further and even cites Samsung's own Warranty Policy.
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Sep 12, 2010
So its been about a month and a half that I've had my captivate. I've had a few problems with the phone and have searched them, I have found most have the same problems but no one gives any answers to what you can do to fix it.
Problems:
.phone restarts at random times until the battery is taken out and put back in
.text messages delete at random times
.phone does not sync with Facebook
.it does not retrieve e-mails
.gets a bit laggy at times for a 1gHz processor
.seems like the side buttons seems a smashed in and do not "click" properly
Does anyone have any answers to these problems?
Also I wanted to do a factory restore so how can I save my files/ contacts/ etc before I do this to see if it fixes any of the problems.
How to backup my phone would be great..
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Aug 18, 2010
I think I have found a quirky solution to this nagging issue with Moment but it requires some patience. Basically whenever I see that dreaded EVDO up arrow stuck in place, I quickly switch to WiFi mode. I will keep it in WiFi mode anywhere from 5-15 minutes and then will turn it off and switch to EVDO. So far in 3 out of 3 tries, the CDMA lock went away. Now, you might say that just rebooting is a faster fix but there are times when I'm browsing a page or doing something else and don't want to reboot. Give it a try and let me know if it works with your Moment. I'm running Amstel rom 2.0
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Oct 7, 2010
Im having something that syncs, only after a startup. i cant figure out what it is. all i know is that when i see the sync icon in the notification bar it lags really bad. im about to start removing bloatware until i find it. is there any other suggestions?
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Jul 7, 2010
So, I upgraded to 2.1 a few months ago. Everything seemed fine. Data works, can connect to my comp (Win 7) to transfer files no prob, bluetooth/WiFi/GPS all worked well. But about 3 or 4 weeks ago my data turns on and off at random, texts don't go through, and whenever I plug my phone into my computer, when I unplug it, it restarts.
If I put it into debug mode and connect it to usb, when I unplug it it restarts. It restarts to the Samsung lading screen over and over and over and over again until I unplug the USB. I am not computer/android guru or anything, but I do know my way around them decently. And nothing I can figure out works. i went into the Sprint store and the guy told me to do a factory reset. I did. Didn't do anything, same problems.
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Aug 8, 2010
On both 2.1 & 2.2 I have found that occasionally the browser progress bar will only get 90% before becoming getting stuck. You can try as many times as you like to view the page but it will always get stuck.The only way I have found to cure this is to force stop the internet app, then everything is fine again. Anyone else seen this or know how to stop it occurring?
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Aug 10, 2010
Ok, I'm quite confused. I've had my Samsung Captivate for about 4 days now, and today when i plugged it in mid-day to charge (om nom nom battery life) it started emitting random, extremely obnoxious high-pitched beeps about 2 times per minute. It does it whether or not it's on A/C power, it even does it when the phone's powered off but the battery's in there, I just don't understand why or how to stop it.
Phone is awesome otherwise! Anyone having this issue/ know where it's coming from?
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Oct 11, 2010
My replaced Samsung is rebooting, sometimes 2 times a day, it will just be sitting there, I look over and it's on the samsung boot screen! WTF! Anyone else having these issues? I just had my other one replaced due to a cracked screen, only have had this about 1-2 weeks at this point.
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Oct 14, 2010
Has anyone else notices that when using the Android keyboard the predictive text will randomly capitalize words? Its kind of bugging me and I've rooted my phone, so is there anything I can do to stop this from happening?
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Jul 30, 2010
Yesterday I was using my Moment, and had to reboot it... Data lock *cringe*. So it boots up, and I start using it, browsing the internet, and suddenly, without warning, while my finger is on the screen scrolling, the phone locks up the screen. It did it several times more while I was using Google maps, and while I was browsing my gallery.
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Jul 25, 2010
I might be leaving my incredible to come to the Droid X bc I'm having a lot of problems. I don't want to switch to another phone and have a lot of problems. I'm having random restarts, mms messages not downloading, blown speakers, email not working with aol. Yeah so what problems are happining with the Droid X?
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Aug 22, 2010
Do not leave wifi enabled. Thats it. Only use wifi as needed and immediately turn it off. If you leave it on you can go airplabe mode 2-3 x a day. Let me know, but i know it works for my samsung moment.
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Nov 5, 2009
I purchased this phone 2 days ago and since returned it for full refund. It would enter airplane mode and the only way to get out of the mode was to remove battery and then restart. That always didn't work either. This was unacceptable for 200 dollars. The battery was also a big ? It seemed that the battery life was non-existant. I give this phone an E on a grading scale. "E" for effort. Will wait for next Sprint Android phone. That might be a while.
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Feb 3, 2010
Anyone else experience random vertical lines that flash on the screen every so often?
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Jan 17, 2010
When ever my phone freezes and the battery come out when I start it back up. The phone ends up sending 2 to 3 random previous messages to the last person I texted. This has happened several times has this happened to anyone else and is there a fix?
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Jul 16, 2010
I have this game, which is almost done. It has 1 critical bug. When the app exits and restarts, the phone goes in to super slow mode and eventually restarts. I am at a loss as to how to debug it.
It seems like something is happening to make the program run super slowly. The ND time the program exits it takes a very long time to exit and when the phone returns to the main screen the program is almost totally unresponsive. The phone will eventually restart itself.
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Dec 13, 2009
I currently have a voice plan, with sprint, for my dying LG Musik and my father's Palm Centro and am seeking to replace my Musik with a Samsung Moment. I have an upgrade available on my account, however I don't want to get locked into a data plan, since I rarely spend any time away from Wifi.
Does anyone know if there is a way for me to use my upgrade to aquire the Moment without commiting to the data plan?
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Mar 18, 2010
On my Samsung moment NFL mobile starts by itself (I see it in ATK-advance task killer). How can I stop it from starting at all? Or removing it? I never launch it or use it.
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Apr 17, 2010
I installed handcent but when I get a text I am receiving two notifications one from handcent and one from the default how do I default it to notify me only on handcent?
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Jan 14, 2010
Another question. Has anyone randomly seen their lock screen and alarm notification disappear?
It seems to happen when I get new notifications. I can see it happen maybe 50% of the time when i get a text, but have seen it other times just disappear when going into email or something. I can always get it back just by opening the alarm program i'm using.
I have seen this happen with the stock moment alarm and gentle alarm. Klaxon will disappear for a moment and re-appear at times when others would have probably disappeared.
For txt i'm using the application the moment came with. using gmail and moxier. not too much notification add-ons minus that except craigsnotifica.
any thoughts? i talked with the developer for gentle alarm and he couldn't reproduce it...
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Aug 27, 2010
This may not be the best place for this, but I'm hoping someone else here has seen this. The stock messaging app won't stop notifications even if they're turned off...even if the app is deleted? If mms.apk is installed, it keeps notifying me even though it's notifications is turned off. If I remove mms.apk it keeps notifying me that I have 0 new messages. I've tried rebooting, reinstalling and removing. I'm running a sdx kitchen rom with meatkernel 2.0.9/no jit and I have ChompSMS installed. I don't understand how the app can keep notifying me if it's uninstalled? Other than this, the rom has been rock solid with good bat life, so I don't want to flash to stock and start all over for the 5th time this week.
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Nov 7, 2009
When I'm talking, my hair tends to press the mute button on the home screen and the other person cannot hear me. I've searched but can't find a way to make this stop. An app, a better phone-holding technique--I'll try just about anything. Also, for some reason I had a glitch the other day... I made a phone call, got my friend's voicemail, and then was unable to hang up the call. I ended up leaving a rather long, embarrassing voicemail message until I just went in and force stopped the dialer app, but at least my friend has a good sense of humor.
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Jan 22, 2010
How do I stop phone from adding contact after I call them? I call a lot of numbers that I dont ever need to call again. How do I stop it from adding a contact??
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Nov 21, 2010
Going to the US in the next couple of days and wondered what I need to do to make sure I don't get any large phone bills when I get home. I am using Froyo. Am I right in saying that all i need to do is select data etwork mode in the power button menu? Is that all I need to do? Also I will be using wifi, if I have the data off will data still work with wifi?
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