Motorola Droid X :: Push Email Issues On Exchange
Oct 11, 2010
I have a Droid X that is upgraded to 2.2 but I noticed this weekend that I didn't receive emails on Saturday until I pinged the server on Sunday night. When I was on 2.1 this wasn't an issue and I'm noticing now it is.
Settings right now are:
Data Delivery:
1. Background data is OFF
2. Email and Corp Sync: Data Push
Battery Manager:
1. Now in Performance mode, I turned off Custom this morning.
I might have solved my own problem by changing to "Performance Mode".
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Jun 14, 2010
I'm one who has not bought into all the iPhone and ipad Apple hype. And now that AT&T announced they would limit there data plans I'm even less of a fan.
So I've been using my corporate Blackberry.. I rarely surf on the phone - if ever to just use it to quickly prove a point or get some basic GPS navigation. Basically I use it as a phone, email device and calendar. Occasionaly to take a picture too.
I've not been too excited to change until now.
I understand the Evo can be used as a mobile hotspot at 4g? WOW! Anybody using it to serve wifi for a PS3 online game from it ? does it really work?
What about corporate push email? Will it work with Exchange ActiveSync to keep my Outlook email and calendars current on the phone? What about Gmail and yahoo push email? Will pushing emails from these three servers drain my battery?
How widespread is the Sprint 4g network? Any chance of getting 4g in places like Gainesville, FL, Macon, GA, Helen, Georgia?
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Jul 11, 2010
I know this has been talked about a lot in these forums, but I don't see any proof one way or the other. Some people say that the only way to get push notifications is to use the gmail app or a 3rd party app, and some people say you can use the stock HTC app and set things up through Exchange. Then some more people say that even setting it up through Exchange is a "pull" account as well, not push.However, what I don't see is hard core proof to back any of this up. I would imagine that there is documentation out there somewhere of what exactly is driving the email collection in the HTC Sense email app, and whether or not it is different for Exchange accounts.
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Jul 26, 2010
Has anyone managed to get push emai doe their hotmail/live accountl using the unoffical Hotmail Exchange Activesync? If so can you please share the settings.
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Aug 26, 2010
I was just tinkering with my Droid Incredible's "Accounts & Sync" and I am confused about something. With the Gmail app, there is no option to designate how often to check do for messages because it's a push email client, good. But when I check my settings for Exchange, I am given options to select how often to sync. I was under the impression that Exchange ActiveSync is a push email service, meaning I shouldn't need to designate when I want it to sync because it pushes vs. pulling. Am I missing something here?
I am running 2.2 froyo under SkyRaider 2.5
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Sep 10, 2010
I just got my D2 the other day and have it all setup, but something I've noticed differently from the D1 is that all my Outlook/Exchange e-mails take 5-10 minutes to be delivered even with the Push feature turned on. On the Droid 1, the messages were delivered instantly ometimes even before they arrived in my Outlook client at my desk.
I have it setup as a Corporate Sync account with all the same settings, but I feel like they have taken a step backwards with the Corporate Sync settings. I'm running 2.2.20 (rooted of course), but it's just a hit or miss when the messages come in. I did call VZW's tech line and the lady on the phone said there was some memo about this issue. She didn't mention if there was a work around, or if a fix is coming. It's almost as if the Sync button doesn't do anything.
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Jul 19, 2010
I boot the phone. Exchange push works great. No issues. If I turn on WiFi, I can still send and receive but push is slow or does not work...I have to manually refresh. If I turn WiFi back off, push still does not work consistently until I reboot the phone.
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Jul 16, 2010
when you change your email settings to push, does it conume more battery than fetch?
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Nov 9, 2010
I have a question regarding push vs poll email. Is there ever a valid reason to configure polling on a push email account (ie. as a "backup" if the push fails for some reason)? In other words, if I'm currently receiving pushed email, is it completely useless and redundant to poll the folders as well? Or is it possible polling might work in the event push doesn't? I receive emergency alerts from my work so I'm just wondering if I should set up a 15-minute poll in case an alert doesn't get pushed to my phone. Or can I expect that whenever push fails, polling won't really do any good either?
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Jan 7, 2010
Now have to power off and then power back on to push all of the pop 3 email through.Anyone else having this problem?Tech support is absolutely useless with the email issues.
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Jul 18, 2010
Using the stock Messenging app with the universal inbox. I have a couple of IMAP accounts setup and push turned on. Something odd happens to the Messenging app that prevents it from getting mail. It will hang quite often to the point where no mail is received at all until it gets unstuck (sometimes up to a half hour). If I go into the email account, it shows the spinning arrows as if it is trying to sync, but it just spins.
At first, I tried all the usual troubleshooting. I removed and re-added the e-mail accounts. I turned push off and on. I rebooted. I tried just about everything I could think of, but this has been going on since I got the Droid X. I made sure it was set to sync even when wifi is off. I'm not sure what is causing it to hang, but I removed and added each account and it's still happening. Eventually, I'll get the emails but sometimes it takes a half hour or more before it frees itself up. I can't even use a Task killer to kill the messenger app because when I open it back up, the arrows are still spinning.
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Jul 30, 2010
I came from a Iphone 3G on AT&T and found the Push to be very unreliable on that phone. I would just rather set the phone to fetch every 15 minutes. Will the fetch use more battery than having the phone on push?
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Jul 27, 2010
- Does the standard Gmail application that comes with the phone (not the email app) utilize polling on a set schedule, or is it set to automatically push messages to the phone as soon as they hit the Gmail server? I have noticed that what it does seems to correspond to my Google Account Settings (and what I have checked). Specifically, when I check off the "Sync Gmail" feature, I seem to get my Gmail emails on my phone in real time. Does this mean that checking this option allows Gmail to "push" emails to my phone, or is it simply polling at very frequent intervals?
- Which, in your experience, uses less battery: setting the phone to poll for e-mails every 30-60 minutes, or simply having the server "push" the e-mails straight to the phone? Also, does "pushing" e-mails work when Syncing is turned off (via the Power Control widget)
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Nov 11, 2010
I have the push option on, and the fetch set to every 15 minutes, yet, the default email client on my DX will not fetch OR push email from my qwest.net account. I know the server and log in are correct because I can manually refresh it and it will get me my mail. Its a POP3 account. Can anyone offer me any ideas? I don't run very many apps and I don't have any kind of task killer going on.
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Nov 6, 2009
Busy forum today, so I thought I would post this and try to get a response. Picked up the Droid/Motorola today and have been trying to figure out the Email App vs the GMail App and where I should tie my accounts in.
I have 4 GMail accounts, 2 Local ISP accounts, and 1 Exchange account. Setting up the Exchange account was pretty straight-forward and the phone put that account into the EMAIL application. The exchange account is also listed under the sync settings (since I assume exchange is pushed and therefore it gets labeled as a Sync On/Off ability). The local ISP accounts are POP and therefore also get placed into the EMAIL app due to them being pulled at my "every 5 minutes" setting.
The 4 GMail accounts are my real question. It basically comes down to this... Originally I setup the 4 accounts in the EMAIL app vs the GMAIL app; primarily because thats what I thought I needed to do. The problem I was was having though, is I wasn't receiving my email notifications and/or not receiving my email in a timely manner (push). I then figured out how to set them up in the GMAIL app and moved 2 of the accounts over there and ran some tests.
Emails sent to the 2 accounts in the GMAIL app were pushed to the device nearly instantly. Often times I would receive notification on the device before I got them on my desktop. The emails sent to the gmail accounts on the EMAIL app didn't notify me until the fetch timer (5 minutes) kicked in.
Now even though the auto-configure feature of the EMAIL app when setting up the gmail account defaulted to IMAP rather than POP, I wouldn't think that IMAP would be quicker. I guess it doesn't matter, it all depends on the fetch frequency in your settings.
The problem is, I like, almost love, the combined Inbox feature of the EMAIL application. I also like the account color-coding it does to make reading emails in the combined inbox easier. From what I can tell, the GMAIL app doesn't have such a feature and I need to Menu>>All Accounts>>Select Account>>Open Email to read an incoming message. I assume the GMail app takes advantage of Google Sync and therefore pushes your email to the device, but apparently this isn't available in the EMAIL app itself?
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Aug 5, 2010
I just updated to 2.2 (Sapphire1.0.0) from the Sapphire 0.8.4. Everything is cool, except my work email which is an exchange account wants to give my email server a bunch of security permissions I am not comfortable with. Has anyone else had this issue, and is there a "work around" for it?
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Jul 30, 2010
I have been reading up on the concept of push email, and how it's supposed to be a huge battery saver (since in theory, the phone would only receive a notification of an e-mail, and not the actual e-mail itself). I have also been reading up on how the "Gmail" app's version of Push email is not the same as other Push e-mail software, in that it requires the phone to "Sync" whenever an e-mail hits the Gmail server. As a result, whenever I would try to turn Auto Sync off (supposedly to save battery), I would no longer be able to get my e-mail notifications in real time.
With this in mind, I attempted to find another application that would enable me to use Push email for my Gmail account, without having to "Sync" with Gmail's server. After messing around for a bit, I found that I could manually input my Gmail account info (Incoming Server, Outgoing Server, Username, Pass, Etc.) into the stock "Email" app that comes with the X. Once this was done, I was able to enable "Data Push" in the "Email" app's Settings menu (as well turning off any Polling intervals). By doing this, I was able to receive new Gmail notifications through the "E-mail" app, even when Auto Sync had been turned off. As a bonus, I received them around 15 seconds faster than I did with the "Gmail" app's version of Push.....
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Nov 7, 2009
Is there a way to only set push e-mail for the Inbox folder? When I set up push e-mail for my Exchange server it wants to download the mail in all of my folders. That is over 2,000 messages.
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Jun 14, 2010
I have noticed for the last few months that sometimes, my phone doesnt get emails pushed to it. i have my phone set to notify me as the emails arrive... yet, i constantly find myself checking my mail, then it refreshing and giving me emails that are days old...
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Sep 24, 2010
I tried Froyo to setup Exchange email and could not get it working. I could not get Touchdown to work either until I discovered my Microsoft ISA server, in front of my Exchange 2003 server, was not setup right. Once I got that setup ISA Server 2004: Supporting Both Basic and Forms-based Authentication with a Single External IP Address and Web Listener (v1.1) the sync started working greatThe benefits of Touchdown are immense and I am no longer interested in Froyo handling of Exchange email. I am an IT guy and will recommend this program to all my android folks.
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May 14, 2010
Everytime I use Corporate Directory to find someone on my company's exchange server to email, my only options for email's are my gmail account and my yahoo account but no exchange account. That doesn't make any sense to me and defeats the purpose of having corporate contacts. How do I make sure my exchange email account shows up as one of the options?
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Dec 29, 2009
Gradually getting used to using my Droid for Corporate Email & Calendar purposes no way I would ever take this thing back, but looking for solutions to the following:
I do not see a way to sort my inbox by "From" to group those emails together. I got spoiled on my BB Storm being able to touch and hold the sender and it would sort all emails. Is there a way to do this on the Droid?
Also, when I go into my "Sent" folder, all emails are shown by the person that the emails are from, which is ME, impossible to see who I sent the email to and have to look at the subject and open the email to have any idea about the content. There's got to be a way to change this to view by who the email was sent to, which is usually what you're looking for anyway.
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Jul 21, 2010
When i setup my email signature the address ends up being sent in the email as a hyperlink.But if the recipient clicks it it is an invalid link.Im on exchange 2007.Anyone else have this issue?
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Apr 1, 2010
Haven't done the update yet. I'm not just talking about text sigs, but .jpg also. This has always been an irritation that I counldn't have my .jpg sig when sending from my phone.
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Apr 7, 2010
On my Motorola q emails just came n automatically. On the Droid I have to go to my email and hit refresh for them to come in. Same thing on my pop account. I do have notifications on and automatic push.
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Nov 4, 2009
I have been trying to get more information on what Android 2.0's capabilities are around its ability to sync with Exchange. My company requires PIN locking and remote wipe in order to sync, but it seems nearly impossible to find out of this is a supported feature within 2.0. Has anyone tried this with a similar set of Exchange policies that may have tested 2.0 or the Droid itself?
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Oct 24, 2010
I'm not sure why, but ever since I set up my exchange email account on my motorola droid, it constantly prompts me to "Update Security Settings" in the notification bar and makes an obnoxious beeping sound. I can't turn this off and following the notification does nothing.
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Dec 14, 2009
Does anyone know of a 3rd party app that can be used to search the stock email program on the Droid? Through research have found that it is not possible within the app itself, but was not sure if anyone know of an app that allows you to search by recipient, size, date, etc? Coming from a blackberry, that is one of my most missed features.
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Sep 1, 2010
I just got my first Android phone, a Droid 2.I previously had the original BlackBerry Storm which when I first got it I loved but after a very short time I came to hate for it's crappy interfaces terrible performance and so on. But one thing that it did very well was work with my corporate exchange email.I use rules to move new email from the inbox to folders that really help me to keep my email organized, which is very important since I get 200-300 emails on a normal day and many more when there are emergencies at work. As each was moved to the appropriate folder I would get my notification on my BB and could go read the mail. However now that I am using Froyo, I find that it can see all of my emails and shows the correct folders and so forth but I only get notifications for email that is in the inbox. This does not work well especially when I have a customer emailing me with an emergency.
Is there a way to setup my rules so that they wait for 6 hours (or whatever time I select) before they are moved to one of the other folders so that I can still get my notifications on my Droid 2 but still keep the mailbox relatively organized?I hate the idea of running the rule manually because Outlook requires you to select each one individually and since I have about 50 rules this is a hassle, another option would be to make the rules Client Side only but I cannot seem to find a way to do this either so if anybody can give me instructions on this that would be great.Of course if you have a way that you use for this that works better please let me know as I am open to suggestions, these are just the options that I have come up on my own.
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Nov 30, 2010
Since upgrading to 2.2, I had to remove and re-add my Exchange email account to get rid of the required security code input (as most users have). Since doing this, even with it set to Push, and to default to Fetch every 15 min if Push is not available, I have to manually hit Refresh to retrieve new email. This is also happening with a co-worker's DroidX, but not with another co-worker's phone, which is a different model.
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