Motorola Droid X :: CorporateSync - ActiveSync - Exchange Push Issue
Jul 19, 2010
I boot the phone. Exchange push works great. No issues. If I turn on WiFi, I can still send and receive but push is slow or does not work...I have to manually refresh. If I turn WiFi back off, push still does not work consistently until I reboot the phone.
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Jun 14, 2010
I'm one who has not bought into all the iPhone and ipad Apple hype. And now that AT&T announced they would limit there data plans I'm even less of a fan.
So I've been using my corporate Blackberry.. I rarely surf on the phone - if ever to just use it to quickly prove a point or get some basic GPS navigation. Basically I use it as a phone, email device and calendar. Occasionaly to take a picture too.
I've not been too excited to change until now.
I understand the Evo can be used as a mobile hotspot at 4g? WOW! Anybody using it to serve wifi for a PS3 online game from it ? does it really work?
What about corporate push email? Will it work with Exchange ActiveSync to keep my Outlook email and calendars current on the phone? What about Gmail and yahoo push email? Will pushing emails from these three servers drain my battery?
How widespread is the Sprint 4g network? Any chance of getting 4g in places like Gainesville, FL, Macon, GA, Helen, Georgia?
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Jul 26, 2010
Has anyone managed to get push emai doe their hotmail/live accountl using the unoffical Hotmail Exchange Activesync? If so can you please share the settings.
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Aug 26, 2010
I was just tinkering with my Droid Incredible's "Accounts & Sync" and I am confused about something. With the Gmail app, there is no option to designate how often to check do for messages because it's a push email client, good. But when I check my settings for Exchange, I am given options to select how often to sync. I was under the impression that Exchange ActiveSync is a push email service, meaning I shouldn't need to designate when I want it to sync because it pushes vs. pulling. Am I missing something here?
I am running 2.2 froyo under SkyRaider 2.5
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Sep 28, 2010
On Epic Android 2.1
Just yesterday I configured my primary gmail email on a Samsung Epic using Exchange activesync.. It was working and syncing very fast. Except for some VERY IMPORTANT missing features : Default send From, Send From dropdown for all emails in my gmail account and Reply From the original recipent - I was at least happy to get push gmail.
However, today, in an attemp to find some way to send emails as my other domains on the gmail account I deleted that gmail account from the Phone and attempted to configure the secondary account via ActiveSync with something like googleme@mydomain.com... when that did not work (got loading message at the end and it never came back), I presumed you can't do that.. but now I can't even add the orignal gmail acccount back in with Exchange activesync. Same endless loading message ???
so I gave up and let it automatically add gmail account - smtp with 30 minute get sync. Errr.
Did I break something? I'm still able to authenticate into my google account as the gmail primary and the secondaries from the web.
Did I change something on the googl eacoount to cause this? I did add a 3rd email and also made it the default send as on the web client - though that has no bearing on the Android email client.
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Jun 22, 2010
This is my first post on the androidforums. I usually just read what other people wrote, but I can't seem to find a related post for my current problem.I date someone overseas in S. Korea, and since there's no way to send text msgs in Korean from here, I talk to her using activesync with a gmail account. She can check emails on her phone from Korea, and my phone sends me notification everytime I get an email from her. Basically it's same as texting except it allows me to type in Korean and doesn't cost a dime.For the reasons mentioned above, saving battery life isn't much of an option for me. I need to have activesync or gmail push running instantly. I tried using "check email every 5 minutes", but just imagine having to stay idle for 5 minutes everytime you text with your friends.
As of today, gmail push on android seems to work with 5 - 30 minutes delay (or manual refresh). However, Exchange Activesync will not even allow me to sync gmail (Different errors every time even though I'm putting the same information; gmail address,m.google.com as server address, username & password). I thought activesync just allows me to use "gmail push" on HTC mail app, so I don't quite understand why gmail app works (despite the lag), but activesync won't even let me sync my mail. Activesync last worked on 06/17/2010.Also, gmail push works with no lag when I'm on wifi. Is this normal?I'm starting to think there's a problem with the Sprint network or my phone. Gmail push also works instantly if my 3G bar is white. If it's greyed out, no emails come until the 3G bar turns white. Now I have to turn on AIM or MSN messenger to keep the data flowing and manually keep the 3G bar white. Then gmail push comes instantly. It's pretty ridiculous because the battery then lasts about 2-4 hours.
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Oct 11, 2010
I have a Droid X that is upgraded to 2.2 but I noticed this weekend that I didn't receive emails on Saturday until I pinged the server on Sunday night. When I was on 2.1 this wasn't an issue and I'm noticing now it is.
Settings right now are:
Data Delivery:
1. Background data is OFF
2. Email and Corp Sync: Data Push
Battery Manager:
1. Now in Performance mode, I turned off Custom this morning.
I might have solved my own problem by changing to "Performance Mode".
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Sep 10, 2010
I just got my D2 the other day and have it all setup, but something I've noticed differently from the D1 is that all my Outlook/Exchange e-mails take 5-10 minutes to be delivered even with the Push feature turned on. On the Droid 1, the messages were delivered instantly ometimes even before they arrived in my Outlook client at my desk.
I have it setup as a Corporate Sync account with all the same settings, but I feel like they have taken a step backwards with the Corporate Sync settings. I'm running 2.2.20 (rooted of course), but it's just a hit or miss when the messages come in. I did call VZW's tech line and the lady on the phone said there was some memo about this issue. She didn't mention if there was a work around, or if a fix is coming. It's almost as if the Sync button doesn't do anything.
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Jun 5, 2010
I previous had email working fine on my Droid Eris with the 2.1 OTA. However today after updating my password, the Exchange ActiveSync account will not work on my phone. It gets past the authentication phase, however it seems to have issues saving the account on my phone.After some research, I have found documented cases of simlar issues on other hardware but not the Eris. Is anyone else having this issue, and what changed? Ive had it working on 2.1 OTA, but it will not work now.In my research I came across the following site, is it legit? It seems kind of sketchy, and I dont have the knowledge to determine if it is harmful or not.
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Dec 8, 2009
For those who have tried to sync up to their work exchange server that requires a downloaded pin from the respective server has probably noticed that this is unable to accomplish using the native Eris app. I was told to download Touchdown, but I have a problem paying for something Eris should have done in the first place. Any other free apps out there or is the Eris update supposed to fix this.
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May 16, 2010
I've been watching this forum for the past two months since I got my Eris. Well this morning I installed the OTA update to 2.1. Since then I cannot sync my SBS03 Exchange email. The strange thing is that the contacts and calendar will eventually sync (after a few hours). I spent the better part of today talking to Verizon and HTC tech support people who have no ideas what to do. I rebooted my server and still have the problem.
First thing I did was do a hard reset on the phone and the problem did not go away.
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Apr 30, 2010
I haven't seen an follow up to this thread about using ActiveSync to get Gmail push to the HTC Mail app.
Just to share my experience, I setup ActiveSync for Gmail using the instructions posted in that thread, then setting the frequency to "as items arrive". I now get my Gmail litterally within 5-10 seconds of actually receiving it. In fact, I just tested it out by sending myself an email on my computer, and my phone beeped within 5 seconds.
Looking at my phone without any extra processes running, it doesn't seem to be "scanning" or trying to pull email every so often. Maybe I'm wrong, but this seems like a legit real time Gmail "push" to my phone. I'll have more info on battery life over the weekend, but for now this works great.
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Nov 7, 2009
Is there a way to only set push e-mail for the Inbox folder? When I set up push e-mail for my Exchange server it wants to download the mail in all of my folders. That is over 2,000 messages.
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Jun 14, 2010
I have noticed for the last few months that sometimes, my phone doesnt get emails pushed to it. i have my phone set to notify me as the emails arrive... yet, i constantly find myself checking my mail, then it refreshing and giving me emails that are days old...
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Jul 28, 2010
I bought the Evo for my personal use. However, I was looking at an FAQ this morning on my company's IT site on supporting Android devices thinking it might be a possibility. Currently personally funded Blackberry, iPhone and Windows mobile devices are supported for connection to our Microsoft Exchange email services.
I noticed the following in an FAQ in regards to Android support, is this true? I thought the Evo supports ActiveSync?
Question: How can I access my corporate email on my Android device?
Answer: At the moment, XYZ does not support Android due to its lack of ActiveSync support (access to Microsoft Exchange email). When/If this option becomes available, updates will be posted through the Mobile Device website.
Question: When will Android be an option for users?
Answer: XYZ has decided that we will not support the Android for corporate email at this time. If/When Android supports ActiveSync we will re-evaluate.
Question: How about if I have a personally funded Android phone?
Answer: Presently, corporate email access is not available for any Android devices due to its lack of ActiveSync support (access to Microsoft Exchange email).
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May 3, 2010
When I have wifi on I have full bars and fast browsing etc on my device but I notice Activesync emails don't always push until the device sleeps for 10 min or so when the wifi shuts off.
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Jan 27, 2010
ActiveSync has been working just fine with our Exchange Server 2007 for the past 6 months. However, today we updated from 2007 to 2010 server and the server address changed from exchange.xxxx.com to remote.xxxx.com and I cannot figure out how to change this on the settings. The only thing that it will allow me to edit is the password. I press on the server address and it will not do anything. I have deleted the account on my phone and re-entered it hoping that it will let me edit manually. I get the error message, "Your microsoft exchange server account does not have permission to synchronize with your current settings. Contact your exchange server admin". I made sure the spelling is correct and our Admin is well, not up to the challenge.
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Jun 23, 2010
I got my HTC Desire last week and Synced it with our Kerio Mail Server 6.7.0 patch 1. Had to add the line to allow unsupported devices as it was giving some connection issues and then worked fine after that. The problem has been with the syncing of the contacts. It syncs fine for about the first few syncs and then it gives an error on the phone "failed to connect to the server" But it syncs mail and the calendar perfectly. The issue is that the syncing of the contacts is second on the list of 3 items to sync as per the phone. So it syncs mail first - fine, contacts second - error and then calendar - fine. I removed my contacts from my mail on the server and it still didn't update on the phone. So wasn't communicating with the server as per the error. If I delete my contacts on the phone, it then connects fine to the server and I get my contacts back. Works fine for about a few syncs and then without adding or deleting any contacts I get the error message back.
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May 7, 2010
I cannot attest to pin lock or remote wipe, but basic syncing of exchange e-mail calendar and contacts continues to work after I downgraded my $45 plan to the $30 plan yesterday. Haven't had a call from the Exchange police yet. Just an FYI in hopes to save a few people some money.
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May 27, 2010
I use Exchange as my email client & I have used Exchange ActiveSync to connect. Everything is working well apart from when the phone has been in-active & is locked I am required to enter my Exchange password to unlock. This is required to use the non Exchange functions also, as you might imagine this is very tedious.
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Aug 27, 2010
When using various 2.2 leaked builds or cooked ROMs, I had problems with activesync behaving properly. I even loaded and rooted the leaked 'official' Rom that came out yesterday and it didn't sync right. Constant sync, sync errors, etc. I reverted back to 2.1. I downgraded to 1xx radio and original hboot today in hopes that the actual ota will not have the same 2.2 ActiveSync issues I had with cooked builds. I am now thinking that if the official I had yesterday wasn't right the ota won't be any different. Is there a known problem with 2.2 having activesync issues? Do I want to not upgrade to 2.2 until this issue is revolved?
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Jun 25, 2010
I just got my first Android phone, a Motorola Milestone with Telus. I use Exchange 2007 and setup activesync with the builtin email client and it works great, however, the view is one folder at a time. I have many rules setup to move emails from specific sources to specific folders since I receive a lot of email in a day from many different clients and vendors. The problem I see is that I have to manually switch from one folder to another and hit refresh to see new emails in the subfolders.
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Nov 19, 2010
Is there an email.apk or alternate method of removing the security pin/pattern lock that's forced when you configure Exchange ActiveSync in Froyo? I found something on XDA, but it was earlier in the year and i believe it was only for 2.1. LockPicker is only for 2.1 also. I'm rooted running Myn's RLS3 ROM if that information is needed...
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Jun 5, 2010
I've set up Exchange Activesync on my Evo, and the calendar seems to sync fine. However, I'm not getting any reminders in my status bar even though they are enabled on the calendar settings.
Further, if I go into an appointment that has a reminder set on it, I get the following message:
Delete
Are you sure you want to delete this reminder?
If I hit cancel and then back out of the event, it seems to re-save the calendar event, but I still don't get any reminders.
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May 11, 2010
Had a question with scheduling my activesync. If I don't get a lot of work emails is it better for battery life to set it to sync every 10 minutes or as items arrive?
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Jun 11, 2010
I set up an exchange activeync account on my new HTC desire. I encounter a strange behaviour with it. After synchronizing it shows only few folders from my mail box (around 5) where i got around 50. I tried to delete the account and recreate it -> no change I give a try to Touchdown app, and it retrieve all folders. I don't want to use another app than the one given with my HTC, so here is why I post this topic.
FW : 2.1 update1 software : 1.21.405.2 language FR
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Jun 15, 2010
I'm trying to find out the Hotmail Exchange server setting in the hope that it will start working prior to the official rollout. I know they started the wave 4 rollout today. They've said it will be rolled out in pieces and isn't due to finish until August but they don't give any idea to who will get which features when. So if you find out the exchange setting for Hotmail / Windows Live Mail post them here.
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Sep 2, 2010
Has anybody got this working? I still get the message I should try again later.
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Jun 2, 2010
I'm trying to get my HTC Desire syncing email with my company's Exchange 2007 server, but I'm getting an "Error when doing SSL" error when I hit the "Sync now" button under "Accounts & sync". My searches on the forums seem to suggest that this issue usually arises when you use a self-signed SSL certificate, but my company uses a certificate signed by Comodo, so I would have thought that would be fine. Workmates using iPhones don't have any problems connecting to Exchange, so I'm left scratching my head as to why I'm having this problem.
It's also a little weird because, when I enter my username, password, server name, etc. it seems to update my mail alright the first time, but then comes up with this error every check after that, and always fails to sync my calendar and contacts.
Do Android 2.1 phones not come with the root certificate for Comodo or something?
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Jun 6, 2010
Im having some trouble with exchange activesync over the air. I have it set to dl my mail and calendar but if i access that mail account from elsewhere with webmail all of a sudden my phone will not sync anymore.
If i delete the account off my phone and reset it up it works again, but only until i use it elsewhere and then no more sync...I use the mail widget too.
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