HTC Hero :: Phone Not Working After Android Update
Sep 19, 2010
So basically my girlfriend did an update of her Android OS today, installed, the phone restarted automatically, started loading something and the loading bar stayed at 3/4 for like 2hrs. So she tried to turn it off using the button but didn't work so she took out the battery. Then after turning it on, the phone stays at the "Hero" homescreen and doesn't do anything. So I was thinking, is there a way to reinstall android on it? If so, where can I download the OS?
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Oct 24, 2010
I have the HTC Hero/T-Mobile G2 Touch and I still do not have the latest firmware 2.1 update on it. I've got as far as changing the year to 2013 and it brings up the request to update the phone. I select to update it and it turns off my phone to install.
It then loads but stops half-way and it just shows a white triangle with an exclamation mark in the middle with an image of a phone underneath. The update does not continue from there. I've tried it at least 4 times and it's done the same every time.
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Jul 31, 2010
Ive downloaded the 1st part of the download on thursday, but still haven't received the prompt for the 2nd part. Ive pressed the check for updates button in the setting a few time and nothing, ive put the date a couple months forward aswell as a year forward, and again nothing, ive also pressed the update button will the date put forward, and that didnt work either.
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Nov 5, 2009
I clicked on the voicemail icon, on my homepage, and it asked me if I wanted to download an update to which I said yes. It then started with the process and the screen said it was downloading.........2 days later, every time I go into voicemail ..it says it's downloading. I tried to cancel...1 day later it is still cancelling. How can I get out of this screen?
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May 14, 2010
I try to learn java for android devices. i have to create the update function. But still have one question: How?
in class root
public void update(){maindebug("update"); // This is my debug function}
public void run(){ while(isRunning){ // isRunning is a boolean variable
SystemClock.sleep(100);
update();}}
and inside onCreate run(); but it doesnt work.
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Oct 12, 2010
This morning my phone said it needed an update. So i gave it the update and the phone turned off then back on. Well tonight i just noticed when i was looking in my contacts that some of my address contacts had no pictures. Some of them have the facebook account on there name and some do not.. I tried to take off facebook and re- sync it but its not working..
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Jul 24, 2010
My fathers phone got the OTA update to version 8 ever since his vibrate functions in games ringers etc has just vanished. The phone has been reset via settings>privacy>factory data reset twice. And i still cant get the vibrate functions from haptatic keyboard or ringers to work. He needs the vibration stuff back for work. If i cant figure it out it will have to be returned as nonfunctioning so unless im totally missing something
this is all of our first android phones my 2 sisters and my mothers ota worked fine i have the v9 update from the updater but my father ota just messed up i guess
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Jul 30, 2010
Today I dropped my HTC Hero on the ground from less than a foot above and when it dropped it turned off so I went to turn it back on and after multiple tries finally got it to the hold screen. When I went to pull down the hold screen to go to the home screen it went to the screen when you're turning it on that says "hTc". I immediately hit end and it goes back to the hold screen then when I pull it down it again it says that some of the applications, which I assume by their name is part of the phone processing, isn't working so I have to force it close. The weird thing is I still get my emails and texts and when a phone call comes in it says the Android application isn't working. Anybody know what is going on here?
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Aug 22, 2010
I'm having trouble with the GPS on my phone. Its an HTC Hero, 2.1 on orange. I've read up and plenty of people seem to have trouble that is fixed by a soft reset, but this doesn't help me. I've tried turning off wifi and enabling gps and mobile network and then restarting the phone but the gps still can't get a fix on any satellites. It searches and I get the gps icon on the top right of the screen but it just flashes constantly and doesn't connect.
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Jul 27, 2010
My Hero won't start after applying the second upgrade, the 3.32 (the one containing android 2.1) the first one installed fine. The phone downloaded the update via WiFi and when I choose to install it, the phone rebooted and I saw the progress bar finishing, but afterwards I got an exclamation mark in a triangle, and the phone locked up. I then had to remove the battery to turn off the phone and apply the 2.73.405.6 ROM from HTC.com via fastboot usb.
The phone is fully charged, not rootet, and ive tried downgrading and upgrading it 3 times with the same result. I even called the HTC Hotline and got a hold in a nice female supporter whom was cleary not choosen for her technical skills, she didn't even know how to restore the phone via fastboot. She was also unable to answer why they didn't have a ROM (exe) installer for the 3.32 upgrade.
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Jul 19, 2010
I am just playing around with my phone lately, trying to see what it can do. I have my MSL number (the guy at Best Buy gave it to me.) and I know it's correct because i put in ##123456# (##MSL#) and it went to the "Edit/View" options. When I try to edit, however, it asks me for a password, and I assumed it was my MSL, so i put in 123456 but it doesn't work. Am I doing something wrong?
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Sep 8, 2010
My HTC Hero just stopped working, it will not turn on or charge or do anything. I was on my computer with it sitting on the desk working fine then when I went to check it, nothing. It has no power to it at all. Does anyone know what this problem is?
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Sep 12, 2009
Recently bought the HTC Hero Unlocked White Teflon version. Had an i Phone 3G with the unlimited Data/ Text plan. I called and asked them to enable the MMS feature early since it is blocked for i Phone users. So they dropped me down to a regular data plan which did not work. Then upgraded me to a smart phone data plan. And I called again to reactivate to an i Phone plan. Called numerous times. Reinstalled the Sim on the i Phone data is active. I have done all the usually remove Sim card/ factory reset. About as much as I can do on a mac OS wise. They still cannot seem to get my data to work.
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Sep 29, 2009
Am I the only one having this problem? I'm quite new to this handset, but I can't see what I'm doing wrong. the alarm only goes off if the phone is left switched on. Any ideas?
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Oct 19, 2010
I dropped my phone in the toilet and it was completely water damaged. Its working fine now only problem is the camera is not working now. It keeps forcing close.....
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Aug 15, 2009
Adobe Flash has stopped working on my HTC Hero?
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Nov 5, 2009
I have had the Sprint Hero since it was released and have weathered the common bugs (battery, apps losing their names/logos and not working after restarting the phone, etc) I have a new one now that I cant seem to fix. GPS was working fine in all my applications (google maps, Nav, Sherpa, Layar etc). I leave GPS on as it is only ever used when an app requires your location. Now with GPS on if I run google maps or any other application the little GPS icon shows up in the header but after 30 seconds or so the application says your location cannot be found. I have tried numerous time inside and out and nothing. I can turn on network location and get the cell tower triangulation of my location but thats not true GPS. I have not soft or hard reset but afraid im going to have to.....how does that work? Assuming hard i lose everything....do i keep my apps and home screens with a soft reset?
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Jun 2, 2010
I was having a bunch of issues with crashes, lag, bluetooth, and 100% awake time. And now they're gone. The only thing is - I don't know why. And my past experience with the hero is that issues you think are dealt with, sneak back in when you least expect it. I was experiencing issues even after I wiped my phone, then installed the official Sprint Rom (replacing the leak). Then I hard shut the phone down and was going to hard reset it again. But first, I swapped batteries. Then did a hard reset. Does anyone know if taking the battery out could have had any effect at all? I don't want to start an old wives tale about the phone if there's really no technical reason this should have done anything.
Whatever the case, I've re-installed all the apps I was using before. I've run every single program I could to see if there were any that would crash - and so far nothing has. I had WiFi and mobile network turned out, my bluetooth connected and was using Google Maps without any problems. I have yet to experience the landscape keyboard lag that everyone else is talking about. The phone can still be a bit sluggish here and there - it seems especially when I have my bluetooth headset connected, the phone can take a couple of seconds to make a call when I push on an picture in the "people" widget. But honestly - that seems to be the only complaint I have and I've been pushing the phone really hard trying to replicate old problems or find new ones.
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Jun 4, 2010
For the past two days my alarm goes off, the phone vibrates, but there's no sound it's only the noise of the vibrate that wakes me up.This is a recent thing, I've checked the volume is up, I don't have a taskiller installed, I've set and reset the alarm sound to go off, but even when I go into settings to change the sound, if I select a new sound it doesn't ring out. However, if I go to change my ringtone, that does make a sound. I've turned the phone on and off, I've deleted and set new alarms to no avail.I just don't get it... can anyone help? Software version is 1.0.0.A6288, firmware 1.5 if that helps. Installed new OS about a month ago.
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Jul 6, 2010
Ok, probably been talked about but it's very annoying. I have the 2.1 update and the firmware update that came a week ago. I like that they fixed the keyboard vibrate problem(where it would vibrate long once, and then every other vibration would be half the length) but the lag is still unbearable. How come the iPhone perfected the touch screen and when HTC made the Hero(years later), it comes out worse? I can't type as fast as on an iPhone, nor can I make calls fast enough. Why does it always take so long for the phone to go into "call mode"? Even though I have no programs running in the background it is slow as balls. I'll reset the phone and delete all my text messages. The keyboard is unresponsive for fast typers. I'll tap a button and it will lag and act as if I held it and puts a symbol instead. Anyone else suffer from this problem?
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Oct 6, 2009
I'm thinking about getting one of these in a few days when they become available from Sprint, but I have a question. I have an iPhone right now and I have three Gmail accounts for different purposes. I don't use Google Calendar, so I'm not worried about calendar events. But does Android/Hero have any problems using multiple Gmail accounts?
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Nov 9, 2010
What do I do I'm lost on what to do. I tried to enter into my Google talk it says error data connection error something like that.
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Sep 24, 2009
I've recently gone through all my songs and using mp3tag (PC software for tagging music files) I've tagged my songs, ie band name, album, album art work. I've checked in winamp and itunes and all the information is the same everywhere. All except the Hero phone. When I've transferred all my songs to the SD card most of them show up correctly, with right name, album, art work but around a quarter of them come up under "unknown" album. Does anyone know why this might be or how I can make the Hero player recognise the artist/album names?
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Jan 26, 2010
There just bought a brand new un used htc hero on orange, but got an unlock code and trying to unlcok it to use my three network, but for some reson the unlcok code not working, and the unlock code came from a good unlocking site witch i have used befor, is it somethnig to do with orange buting a bug in it so the codes dnt work to make u stay on orange, do i need an update ? or rom installing ?
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Mar 23, 2010
Trying to figure out how to get apps to sd working on my sprint hero
rom alosyus
8gb sdcard
sprint hero
and I love droid
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Nov 30, 2009
Ok, so I got myself a hero, but it's version 1.76 something (Not android, but the build.) How do I update it?
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Dec 24, 2009
This is excellent. I was feeling slightly overwhelmed since I got my Hero due to all the possibilities for apps/customising etc - but this thread has made it a lot easier to work things out. Would still like to have an easy way of editing my contacts though. Brought them over from my old sim and the names are messed up and numbers missing etc. I thought there might have been a way to do it on my PC, but not looked for anything yet.
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Jan 25, 2010
I just wondered if anyone had managed to radio 5 live working on the htc hero?
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Mar 21, 2010
Sorry if this is explained somewhere else but I couldn't find it.
The instantroot.apk keeps failing on my Hero yet the only people who are supposed to have problems with this are T-Mobile users, correct?
I've got plently of space on my SD card (over a gig), my build number is 2.73.771.73, and I've got an unlocked orange(soon to be o2) sim in it.
I really want to see what I can get from rooting my phone.
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Feb 25, 2010
I have a HTC Hero (Android version 1.5) and Win Prof SP 3. I have tried to synchronize the phone using HTC Sync (HTC Hero - HTC Sync upgrade for HTC Magic, Hero &Tattoo) but the phone do not react when i have connected using USB cable same as the HTC Sync. Any suggestion how can I connect the phone with PC and update the phone ROM?
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