Sprint HTC Hero :: After Hard Reset Phone Working Well
Jun 2, 2010
I was having a bunch of issues with crashes, lag, bluetooth, and 100% awake time. And now they're gone. The only thing is - I don't know why. And my past experience with the hero is that issues you think are dealt with, sneak back in when you least expect it. I was experiencing issues even after I wiped my phone, then installed the official Sprint Rom (replacing the leak). Then I hard shut the phone down and was going to hard reset it again. But first, I swapped batteries. Then did a hard reset. Does anyone know if taking the battery out could have had any effect at all? I don't want to start an old wives tale about the phone if there's really no technical reason this should have done anything.
Whatever the case, I've re-installed all the apps I was using before. I've run every single program I could to see if there were any that would crash - and so far nothing has. I had WiFi and mobile network turned out, my bluetooth connected and was using Google Maps without any problems. I have yet to experience the landscape keyboard lag that everyone else is talking about. The phone can still be a bit sluggish here and there - it seems especially when I have my bluetooth headset connected, the phone can take a couple of seconds to make a call when I push on an picture in the "people" widget. But honestly - that seems to be the only complaint I have and I've been pushing the phone really hard trying to replicate old problems or find new ones.
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Oct 13, 2009
how do you hard reset the hero?
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May 14, 2010
So I need to hard reset my phone don't want to lose anything. And are the settings saved or no.
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Jan 24, 2010
I have done a hard reset because I sold the phone. How do you delete anything that might be on the SD card?
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Jul 6, 2010
Ok, probably been talked about but it's very annoying. I have the 2.1 update and the firmware update that came a week ago. I like that they fixed the keyboard vibrate problem(where it would vibrate long once, and then every other vibration would be half the length) but the lag is still unbearable. How come the iPhone perfected the touch screen and when HTC made the Hero(years later), it comes out worse? I can't type as fast as on an iPhone, nor can I make calls fast enough. Why does it always take so long for the phone to go into "call mode"? Even though I have no programs running in the background it is slow as balls. I'll reset the phone and delete all my text messages. The keyboard is unresponsive for fast typers. I'll tap a button and it will lag and act as if I held it and puts a symbol instead. Anyone else suffer from this problem?
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May 27, 2010
Anyone know if I can do a hard reset w/o the touchscreen?
I drowned my Sprint Hero in Diesel fuel last week, & before I return it to Asurion / Sprint I'd like to erase all of my personal data from the phone. The trackball & keys work most of the time, but I can't seem to click or highlight the "erase everything" button. Touchscreen is totally non functional.
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Aug 5, 2010
So I made my first attempt at rooting the phone and it did not go well to say the least. I ran the unroot, and then I did a factory reset on the phone. It starts up fine, screen works well, but no connection to T-mobile, and Wi-Fi won't work. I tried searching for a network through settings but it won't find anything. Does anyone now how to fix this?
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Feb 14, 2010
I havent received ANY texts for the past two days. I've uninstalled the latest apps I've installed (Task Killer & Texas Hold Em). I didnt have many installed to begin with and still had 86mb free before uninstalling them. i've restarted and pulled the battery over and over. still nothing. my phone is rooted with Fresh 1.1 and I have the Gumbo kernel. NOW... i'm thinking about trying a hard reset to try and fix this SMS issue. can i backup my phone to where i dont have to do the manual rooting all over again? that kitchen didnt work for me and i really dont feel like running thru all that code again. what all does a backup actually back up?
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Jul 7, 2010
I did not register my googlemail account on my Hero when I initially set it up but want to do so now. I get the old 'sim card may not be provisioned for data services' error message and have read up that I will have to do a hard reset.
This will wipe out my texts so I want to know is there a way to back them up? I am aware there are utilities in the android marketplace for this purpose but as I cannot sign in to my googlemail account via my phone, I cannot make use of them.
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Sep 17, 2010
So I woke up to my phone play a ringtone over and over. I couldnt stop the ringtone and it wasnt from an alarm. It was sitting at home screen just playing this ringtone over and over. So I turned the phone off and went back to sleep. When I turned the phone back on after I awoke it hard reset itself and made me start anew. No apps i downloaded, no ringtones or wallpapers except those on my SD card. Luckily I used backup assistant to get my contacts back but wtf?
Has this happened to anyone else? The only app Ive downloaded recently is ourgroceries which I linked with my wife. the phone doesn't change settings, only needed Internet access and something else trivial. I am very very careful with apps I download.
Again, anyone had this issue? Any reason why this happened?
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Feb 14, 2010
I've searched around the forums to see what happened but none have had any answers. My phone died last night and I charged it and turned it on and it reset itself. All my phone contacts are gone. My apps are gone, but I can just redownload them. I know that I did not hit the reset button combo. Does anyone know what/why this happened? And is there any way to get my contacts back? My phone is rooted with Fresh 1.1 and Gumbo kernel with Set CPU.
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Apr 2, 2010
How do i reset my phone?
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Feb 26, 2010
I use yahoo when i first set it up i set it up to start automatically. Now i don't want that option but I can't find away to turn it off. Any help is appreciated.
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Oct 19, 2010
I dropped my phone down the toilet and now my phones touch screen wont work. At first it worked fine could use it how I did before, then it went dead. I dried it out and left it off. After 24hrs I turned it back on and the phone needed to reset it self, this was done. My phone has totally reset now but the screen don't work. There is a lot of condensation on the screen. How do I get rid of this?
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Nov 6, 2009
Just so i can find out - how do you reset (soft) and (hard) the droid?
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Feb 15, 2014
Yesterday I was downloading an app from app store (my phone is LG Optimus L9) and suddenly it just displayed a window with only one choice "Restore phone". I didn't do anything for it to show up, it showed up all by itself. I tried press home or back button, I even tried locking the phone, but it didn't work. So I restarted the phone, it took 30 minutes for it to boot and it showed the same problem with the error "com.android.phone process stopped working". After finding on the forums I decided to hard reset the phone, but when I do, this appears on screen. Is my phone long gone or can I still restore it and use it somehow?
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Jun 19, 2010
How do you reset a HTC Hero? brief tutorial.
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Jun 18, 2010
I am on stock motorblur 2.1. Just yesterday the phone started lagging hard. I took the battery out, it wouldn't turn on and would freeze at the M logo. Found out that now it will only boot up if I pop the battery out, put it back in, wait 10 minutes then hit power. My Settings physical key stopped responding period today. and I cant do a hard reset because in order to do that it restarts the phone and it freezes at the M logo. I tried to hit HOME and POWER when turning on but it wont even enter that service menu. It still lags like hell when I get it to even boot. No physical damage or anything. been working for weeks now perfectly.
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Sep 7, 2010
For the noobs What is the difference? And how do you do both?
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Apr 17, 2010
I bought an Eris which I love, but will probably take it back within the 30 days to get an Incredible. Just wondering what's the best way to clear all my info & downloaded apps off the phone so it's back to the way it came in the box?
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Dec 27, 2013
My girlfriend has a Lenovo A 850 cell phone.By mistake she pressed 2 buttons at the same time (she thinks it was the power button + volume button) Now all the text is in Chinese - written on a black background with a blue top part of the screen.
How can she make a "hard" reset of the phone? We cannot really find anything in the Internet about that subject, only one website that mentioned, that we have to
- Turn off phone
- Press "power-button" and "volume-up"
at the same time.But still everything is in Chinese
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Oct 21, 2009
How do I erase all data or do a hard reset?
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Jul 29, 2010
Hi There! I'm new here although I've been lurking for a while. Great info here! So my phone has been super slow, lagging, kicking me out of the internet, no calls when people say they call etc. I talked to Verizon and they want me to do a hard reset. Is this necessary?? It scares me to possibly lose all my stuff. So if I need to do this then what do I need to make sure is backed up??
Would love some help with this b/c my phone is really starting to frustrate me. My husband was in the store yesterday, sent me a txt and when he got back in the car asked me why I didn't respond. By the time I got his text, wrote back and it finally sent he was back in the car! So yeah lagging is such a great thing!
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Jul 11, 2010
not sure if i should do a factory reset through settings > privacy or use the hardware keys to do the hard reset. does the hard reset wipe more stuff?
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Oct 27, 2009
I've noticed that when I do a soft reset (power cycle phone off and on) that the start up screen has what looks like dead pixels. When the phone actually boots up to the HTC screen with Android waving the "dead" pixels disappear. They only appear on start-up and go away at the HTC screen with Android. I noticed about 5 "dead" spots. Is this normal?
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Apr 3, 2010
I switched to Sprint yesterday from ATT and bought a Hero along with my dad. They activated the phones for us and than told us that it should only be 30 minutes before our phones were on but could take up to 24 hours. its been about 15-16 hours and was wondering if it takes everyone this long?
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Jun 5, 2010
This may be a silly question... but I was just wondering. Is a hard reset is a battery pull and is a soft reset a "alt +right shift+delete" ?
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Nov 26, 2010
Long time Droid user, brand new to the Fascinate Forum. I just bought my wife a Samsung Fascinate and I have to say the thing is absolutely phenomenal! It makes my Motorola Droid look like a 1990's flip phone!! Except for one problem the darned thing has been automatically spontaneously performing a factory reset / hard reset on itself.And it is happening at completely random times. You're sitting there playing a game, you're reading your e-mail or you just pushed the screen ON / power button to wake the phone up and unlock it and then, all of a sudden The phone reboots to the black and white Samsung startup screen, then recovery pops up and yellow writing appears that says "Formatting FOTA:", "Formatting DATA:", "Formatting CACHE:". Then the phone reboots again and comes up like you just pulled it out of the box; a full factory reset / hard reset. The contents of the SD card are thankfully fine.Is anyone else having this problem? Does anyone know if there is anything I can do to turn on some sort of logging so that maybe I can figure out what causes it? This is now the second phone that this is happening to. We took the first phone back to Verizon the very same day we got it and they swapped it out right there for another brand new one. The second phone behaved perfectly for three whole days before it went and wiped itself. We thought for sure that the problem was with the first phone, but now it is happening with the second phone.I am going to start from scratch again, adding one app at a time making sure the thing continues to work. But there weren't any apps on the device in the first place that were really out of the ordinary.- Gmail POP3 Yahoo- Corporate E-Mail to Microsoft Exchange Server (No, it wasn't the Exchange Admin sending a kill package, I'm the Exchange Admin)
- Angry Birds
- Robodefense
- Facebook
- Beautiful Widgets
- Cal Widget
- Google Maps
- Pandora
I have all of those apps and more on my Motorola Droid (also connected to the same Exchange Server) and my device is behaving just fine.I'm trying to think of reasons this might happen and I'm drawing a complete blank.
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Jan 13, 2010
it turned my hero blue the paint has transfered on the phone. i always have the case on so u cant see it but if u take it off its ugly.anyone know where i can order a new battery cover?
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Jul 19, 2010
I am just playing around with my phone lately, trying to see what it can do. I have my MSL number (the guy at Best Buy gave it to me.) and I know it's correct because i put in ##123456# (##MSL#) and it went to the "Edit/View" options. When I try to edit, however, it asks me for a password, and I assumed it was my MSL, so i put in 123456 but it doesn't work. Am I doing something wrong?
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