HTC Hero :: Why Phone Stopped Working?
Sep 8, 2010
My HTC Hero just stopped working, it will not turn on or charge or do anything. I was on my computer with it sitting on the desk working fine then when I went to check it, nothing. It has no power to it at all. Does anyone know what this problem is?
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Aug 29, 2009
Anyone else having this problem? afer a factory reset to try and fix my sms problem my headphones no longer work, ive tried known working headphones and they dont either, the headphones work on other devices. the 3.5mm jack seems to no longer work on my hero gutted.. i use this alot, well, used it alot. anyone else have this problem?
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Mar 3, 2010
My alarm was working fine now the notification is no longer sounding. All other sounds, sms gmail email etc are ok. If you try and change the sound to a stock sound they don't sound either (so I don't think its to do with the SD card). Any ideas?
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Jul 27, 2009
I got my HTC hero on Orange last week and it's great - everything worked great, but after a day the headphone jack stopped working: when I plug in the headphones they aren't recognised by the device, eg : music will carry on playing on the speaker instead of playing in headphones. Happens with other headphones too not just the supplied ones. I've reset the device with factory settings but no joy. Was wondering if anyone else has had the same problem? Orange have agreed to exchange the device but only when they have new devices in stock later on in the week. Was wondering if a firmware re-install might fix it but not sure how to do it and if would be a waste of time if it's a hardware issue.
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Jan 20, 2010
Not sure if I'm being thick and missing something but. I set an mp3 to be my ringtone the other day, and when i did it, I had a play with the trimmer, but just decided to use the whole thing in the end. The point being that the trimmer was definitely working. Today I went to change to a different MP3, and wanted to trim, but the trimmer is not working. It seems to think the mp3 is 0 seconds long:
The big "timer" at the top shows 00:00, as does the small one to the right, next to the stopwatch. Both "speech bubbles" above either end of the time bar are empty and greyed out Timer to the left of the bar says 00:00 Lefthand slider (with the 6 dots) is green, but right hand one is grey.
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Aug 12, 2009
Vista Ultimate 32 bit. after installing htc sync 2.04 (and any other version I can find). I get capi_worker module stopped working message on reboot.
I've tried all the options I can find regarding adding com ports - updating sony drivers etc. anyone had this - got a working fix?
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Dec 13, 2009
For some reason downloads from the market has stopped working... I haven't been able to download anything from the market in the last hour... The download just sits at 'Starting Download' but never starts... I heard that you have to hack/root your phone to download market apps if you're using a European or Telus Hero in the states but when i first got the phone I was downloading apps just fine so I figured that was false... any idea how to go about finding out what's wrong? I'm on WiFi...
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Nov 2, 2009
Over the weekend my usb connection to my laptop has stopped working.
it still charges but i don't get the notification that usb is connected or the option to mount the phone. meaning i can swap files with the laptop.
m using the usb cable that came with the phone.
is there a setting i may have altered by mistake that could cause this to happen?
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Oct 26, 2009
I recieved an error two days ago saying "out of disk space". After restoring my phone to factory the ability to receive MMS/SMS went kaput! Surprisingly I can send but not receive messages. I was on the phone with Sprint for hours with to technicians. One of the techs implied that some of the early batch of phones from Best Buy have this issue. This is just one of the techs viewpoint. I am going to swap the phone today and see if it resolves the issue. I switched to Sprint specifically for TEXT so this could be a deal breaker. More to follow.
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Apr 7, 2010
Gmail app stopped working and syncing today. if i manually press the refresh button it crashes and the message that gives me is "The process com.google.process.gapps has stopped unexpectedly. Please try again" and i press force close button cause thats is my only option. Anybody has the same problem?
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Aug 12, 2009
If anyone can work out why these have stopped working I will pay $15.00 through paypal as a reward, I have searched the internet for days and days and still have no information, apart from other people have the same problem. Also I have reset my phone, etc., still no good.
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Jun 3, 2010
Recently my Phonefusion voicemail stopped working. I don't think that it's related to the 2.1 update, because it was working fine until a few days ago. It seems that when people call me, after 4 or 5 rings, it goes to voicemail, but my voicemail greeting does not come on, and therefore people are not aware that their call is in voicemail. They just think that I've picked up. And then when I try to retrieve/listen to my voicemail, there is just this buzzing sound.
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Dec 15, 2009
Last night I was bored and browsing through my soundboards looking for a new ringtone. I was opening and closing apps, running task killer, if I thought it necessary. Everything was fine, until all of a sudden my media volume stopped working. On screen, while I'm playing media, I can pull the volume up and down, but no sound comes out. The Alarm volume, and ringer volume continue to work. So this morning I snooped around the forums and decided to reset my phone. All was going well, until I accidentally played some mp3's that were on my SD card. Now the media volume has stopped working again and when I turn on my phone, my music app has attached itself to that screen that you have to pull down to log in.
I didn't request that, and can't find a way to turn that off in the settings. To be honest, I am a new user. I've had my hero for two weeks, and I'd love to know that my problems are user error and not a faulty phone. I've also re-downloaded task killer and am wondering if that was a bad choice. I'm still at the point of just playing with my phone: launching apps, installing, uninstalling, etc, and it seemed like a good idea. In a worst case scenario, I'm thinking of deleting the mp3's and doing another reset. But if I have to keep doing this regularly, the exercise will get a little old.
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Feb 7, 2010
I used to get stuff like "turn left onto such and such street." Now I get "such and such street" and I have to look up to see whether the arrow is left or right. So, I checked settings. I'm on "full audio." But, I set it to instructions only, saved settings, even rebooted the phone, then reopened the app, but no change. I set it back to full audio, saved, reboot, nothing. Still not getting full prompts, the way it used to.. NOTHING changed, that I can figure out. It just stopped working properly on Friday. I'm running Fresh 1.1 rom, but I flashed that about 2 weeks ago and the navigation prompts were working fine .. until Friday.
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Feb 14, 2010
I have a Telus HTC Hero and for a few weeks now my GPS simply stopped working with google-maps. It keeps saying "can't find location". If I use Gps Status app, it shows a compass and shows how fast I'm moving in what ever direction, but for some reason google maps can't seem to lock on. I've tried hard and soft resets, turning triangulation on off, GPS on off.
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Jun 21, 2010
Was on my way to Florida yesterday and my phone was charging, and it just shut off. When I plugged it back in, it just flashed the notification light. Now it doesn't do anything now. What sucks is I am in Florida, and wont be going back till the 28th. Guess I'll be phoneless till then.
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Oct 24, 2009
So I applied the fix for the battery life in the other thread posted here last week. Using chompsms, my battery life has improved significantly. However, the fix stopped working today.
I am not using messages and am using chompsms. However, by noon today, my battery life was at 50%, whereas normally it's at 80.
Now the weird thing is, the uptime of the phone is still very low (15%ish). However, using spare parts--> battery usage --> partial wake usage, I found that the Dialer was using an incredible amount of battery -the exact same phenomoneon in the original issue. So, it seems that the fix has stopped working and battery life is low again, but the phone still recognizes the phone as going into standby.
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Feb 23, 2010
My phone stopped working properly today, right after installing Astrid update(I don't think it's related but it's the only change of late). I'm getting no sound on calls. No ring, no voice, and nothing happens when I try to go to speaker, the button doesn't register to press even. I've tried pulling various apps and going into diagnostic mode. On speaker test diagnostics freezes up. I just got done doing a factory reset to no avail. I'm going to hit up the repair center tomorrow, but I'm wondering if anyone else has had this problem? I'm browsing this forum fairly often and don't recall having seen the same problem although it's quite possible I've missed it.
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Mar 10, 2013
My Galaxy Nexus died after only a year. It had gotten to where the phone portion stopped working completely and data rarely worked even though I am in a 4G hot spot. I went in yesterday to pay full price for a phone and the rep offered me a new phone for the regular upgrade price. After an hour I walked out with a new Droid DNA and could not be happier.
Yes, I had to give up unlimited data but the most we have ever used is 3.5 GB per month and they gave us 4 along with unlimited minutes and texting which my wife needs. I could not be happier at the moment.
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Nov 29, 2010
Have a D1 running stock. Was working fine, then the strange happened. The left side of the phone stopped working. None of the icons on the screen or the back arrow. Everything else seems to be working. If I set it to the phone log the phone will begin to make calls on its own. So do I go for a new one or is there a fix for this?
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Aug 17, 2010
About two days ago, my speaker phone stopped working properly.I can hear peole, but people can't hear me when in speaker mode on phone calls.Anyone else having this problem?
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Mar 10, 2010
The process com.google.process.gapps has stopped unexpectedly. please try again.
The process com.android phone has stopped unexpectedly. please try again.
So when I start my droid eris up this is what I am getting. The phone gets no signal. When I start up the phone is asks me if I want to use "htc sense" or "home". I did download "91pandahome" and I guess also "home". I can't go to settings and turn on WiFi or mobile 3g. iIhave no cell signal.
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Nov 14, 2009
It seems recently that Pandora refuses to work, its always "unexpectedly stopped working and force close" etc etc. Any suggestions why?
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Sep 3, 2010
Had WiFi working earlier now it has stopped but laptop still working ok?
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Dec 6, 2009
My camera stopped working. When I click my camera application I get the message "The application camera (process com.android.camera) has stopped unexpectedly. Please try again". It's just a blank screen?
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Jul 25, 2010
I'm not sure if it's just me or not. Yesterday my phone stopped connecting to facebook.It doesn't update in the people anymore, but does just fine with the fb app from the market.I thought maybe I did something to screw it up so I decided to reset the phone and start over.Now I have nothing linked to facebook and not sure if there is a setting I'm overlooking or not.When I go into the people app, and then try to link someone I know is a friend,it pulls up nobody for any option.Anyone else having an issue with this?Any suggestions for fixing this?I have tried syncing through the settings>account and syc. I'm running stock 2.1 so you all know.
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Aug 17, 2010
Got some weird problem:
The ear speaker in my Evo stopped working, presumably after 2.2 upgrade. I cannot hear anything during phone call or when I listen to voice mail. When I turn on speaker or insert headphones - I hear fine.
I got this problem with one Evo and thought it was a hardware problem. Sprint exchanged it. Got the new Evo, upgraded to 2.2 and now the same issue. I did checked the ear speaker before upgrade and it was working.
Hard reset did not help. I checked all the settings I could.
I found on another forum that someone had similar issue. Anyone else? Any suggestions?
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May 24, 2010
I've had my Desire for a couple of weeks now, and I love it! Have spent FAR too many evening customizing it and playing with it and even taking it along to the pub one evening and completely ignoring everyone else there because it had my undivided attention (yes, I know, very sad). Anyhow, very recently (as in, the last couple of days), MMS has stopped working. It first happened on Friday (I think) when I received one from a friend (well, I assumed it was one!) using Handcent. It showed up from the person with a Download button and when I pressed that, it changed to a Downloading which then did nothing. When I came out of and went back into Handcent, repeated those steps, and got the same outcome. I thought it was something to do with Handcent not being configured correctly for MMS - I hadn't sent or received one since installing and using Handcent - I had sent a received a couple using the default Messages app, which then subsequently were pulled through and displayed in Handcent fine. I thought nothing of it at the time, but I've just been playing with it again this afternoon and I can't get anything out of it. I've been trying in both Handcent and the default app to send a simple picture to myself, and it's not sending.
It did send once, for some reason, as I turned the phone off completely, I saw it suddenly send in the background and then low and behold when I booted it up, it was there - but even that hasn't worked this time?! In both Handcent and Messages the picture will sit there with the little spinning circle icon, doing nothing. In the "undelivered messages" section of both clients, they both report that that particular message is failing, but if I try a re-send it still just does nothing. I just can't think what has changed/why it isn't working - could it be Handcent? That's the only thing I can think (that would effect messaging) that could have caused a problem? Another thing is, although I've found the message centre number for my network (o2) in the settings for the default client, and I've found the Access Point details for O2 WAP and O2 MMS (which got downloaded automatically when I first set up the phone) I can't seem to find a way to reset them - I don't want to hit the Delete button on them if it is just left blank - is there a way of re-downloading the settings from the network? (or do I have to make a note of them and input them manually?!) I don't particularly want to have to do a factory reset for this either! It just seems as though, although the settings are there for MMS, neither application seems to be able to connection to the MMS-specific servers and whatnot!
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Apr 13, 2009
Everything has been working for just about a week and now for some reason the Emulator has stopped working. I am running Vista Ultimate, Intel DualCore E? 4G memory.
Here is the Event Log.
Faulting application emulator.exe Version 0.0.0.0 Time stamp 0x498b7c2d, faulting module emulator.exe, version 0.0.0.0, time stamp 0x498b7c2d, exception code 0xc0000005, fault offset 0x00036070, process id 0x186c, application start time 0x01c9bca07b1f1785.
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Jan 25, 2009
I shut down my PC (running Ubuntu 8.10, fully updated) overnight and when I booted the following day, 'adb devices' failed to recognize my stock, OTA-updated, RC30 G1. I followed the instructions listed here:
http://code.google.com/android/intro/develop-and-debug.html#developin...
evan@evan-desktop:~$ cat /etc/udev/rules.d/50-android.rules SUBSYSTEM=="usb", SYSFS{idVendor}=="0bb4", MODE="0666" evan@evan-desktop:~$ adb kill-server && adb devices
* daemon not running. starting it now *
* daemon started successfully *
List of devices attached emulator-5554 offline
To answer some preliminary questions:
- Yes, I have my phone on.
- It's on a USB 2.0 port.
- Yes, it sees the emulator(s), but not my device.
- Yes, "USB debugging" is enabled on the phone (and I tried toggling it).
- I've rebooted both the phone and the PC.
- I'm using the latest the 1.0_r2 SDK from the site.
- I'm on 64-bit Ubuntu, but it also fails to work in my 32-bit VM (that also previously worked)
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