HTC Hero :: Firmware 2.1 Update Not Working / Phone Turned Off
Oct 24, 2010
I have the HTC Hero/T-Mobile G2 Touch and I still do not have the latest firmware 2.1 update on it. I've got as far as changing the year to 2013 and it brings up the request to update the phone. I select to update it and it turns off my phone to install.
It then loads but stops half-way and it just shows a white triangle with an exclamation mark in the middle with an image of a phone underneath. The update does not continue from there. I've tried it at least 4 times and it's done the same every time.
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Nov 19, 2009
Should I update the firmware on my rooted Hero, and if so, how would I go about doing this? The OTA download occurs, as well as the beginning of the install, but I get to the green screen and it says:
Welcome
Build : RA-heroc-v1.2.3
Finding update package...
Opening update package...
Verifying update package...
E: No signature (265 files)
E: Verification failed
Installation aborted.
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Dec 2, 2009
I went through all the troubleshooting steps in the "Update Available From Sprint" thread, making sure I was on v1.29.651.1, yada yada. Worked on this for a week and a half. Spoke with Sprint, spoke with HTC, no luck. Going to firmware update always reported NO UPDATE AVAILABLE.
Took the phone back to Best Buy and demanded an exchange. After receiving the new phone, went to try to firmware update, it showed that one was available. I asked for my old battery back since it was charged fully so that I could do the update. Put my old battery back in, went to update, NO UPDATE AVAILABLE!
Turns out it was my battery? Put the new one back in and the update was successful. I had scoured the net before but did not notice anyone with this particular issue. I
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Nov 10, 2013
Yesterday I was having fun trying out the secret codes (like *#*#4636#*#*) and tried out the touch screen code. Then clicked on update (firmware).
Then the touch was not working. I tried taking out battery and putting it back on. Tried factory reset after backing up data with Kies. Tried rooting the simplest way. Tried to flash using Odin with a recovery and pit file. Still nothing is working.
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Sep 19, 2010
So basically my girlfriend did an update of her Android OS today, installed, the phone restarted automatically, started loading something and the loading bar stayed at 3/4 for like 2hrs. So she tried to turn it off using the button but didn't work so she took out the battery. Then after turning it on, the phone stays at the "Hero" homescreen and doesn't do anything. So I was thinking, is there a way to reinstall android on it? If so, where can I download the OS?
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Oct 5, 2010
i just got my htc hero and its running software 1.5, how do i do a on air update on the phone? it did come up with a update message but i hit no by mistake.
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Apr 6, 2010
if i do a ROM update and then later update do a firmware update to 2.1 will it delete my previous ROM update or will stay intact with the latest update?
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Sep 14, 2009
I've got a new HTC Hero and I want to update the firmware on it.Im currently on version 1.0.0.A6288 is there a new update?
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Jan 13, 2010
Can anyone give me a link to the area where the latest download for the latest firmware is please?I've seen various sites,but I'm not certain which is the latest.
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Jun 29, 2010
Got it finally. Got a firmware update, Android 2.x on hero, Netherlands!
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Jan 11, 2010
i have a few questions,the first,is rom update and firmware two diffrent things?just got the htc hero on orange uk and tried to download the rom update for orange and it said my phone wasnt applicable,fair enough if its up to date but then some applications say i need a updated firmware,if this is a diffrent thing,how do i update it as there is no link on the actual phone as would be on other phones and cant find any such link on the site to download it?
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Oct 16, 2010
just updated my Htc hero (GSM) firmware 1.5 to 2.1 through the system settings>update without Rooting it ;( Now it wont go ahead of boot screen, just hangs on the hero screen
1) Tried removing battery/sdcard didn work
2) Recovery mode - It is showing me a Hero with a triangle having " ! " mark
3) In System recovery utiltity (home+power)
- tried wipe data, it works
- but when i try apply sdcard:update.zip -> E:cant open /sdcard/update.zip
(No such file/directory).Installation Failed
it also shows me this error : E:can't open/cache/recovery/command
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Aug 4, 2010
I bought a Hero in April of this year. I have tried to download the firmware update 2.1 but my phone says there isn't an update available.I'm currently running version 1.5, software version 1.56.651.2.I have tried to update the firmware through my computer (Macbook) but the files are Windows programs.Any advise?
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Jun 13, 2010
might be a dumb question, but I don't wanna do the fw update on my fresh 2.1.2 hero, if it's going to break root. I'm guessing not but want to be sure.
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Oct 3, 2010
Pls advise me the best unofficial firmware update to download. Froyo based.
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Jun 25, 2010
I just installed the firmware update for HTC Hero when it prompted me to download it and install on my phone. Everything is great, EXCEPT, my touch input keyboard always stops unexpectedly when i try to use it. i can't type anything with it! the message i get:
Sorry!
The application Touch Input (process com.htc.android.htcime) has stopped unexpectedly. Please try again.
FORCE CLOSE.
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May 21, 2010
1. Guys please suggest some official Google/HTC link with explanation why HTC G1 phone can't be updated to Adroid 2.0-2.2 firmware.
2. Is Google planning to sell latest versions of developer phones in the near future?
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Nov 9, 2009
Maybe I'm just wishing for a faster phone but I turned off vibration on the keyboard and my Hero seems much faster. Anyone else experience this?
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Oct 18, 2009
i tried and tried to update my phone using NPS but i litteraly could end my life of aging and by that time it would still be crap and won't update. so i have decided to update my phone to get rid of the animation that my carrier put oh and because it will speed my phone and bettary stuff.. MY PHONE IS STILL IN H1!
1.so what it is the easiest and best way to install a firmwere on my phone ?
2.what is the best firmwere?
3.i need hebrew on my phone , how do i install it later ?
and i heard that firmwere now dont come with google stuff ... will i still be able to sync my gmail and calander and contacts oh what about market?
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Sep 21, 2009
Is there anyway to update the firmware on the Magic without unlocking + rooting the phone?
(P.S)
Is the magic also known as a G3?
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Nov 24, 2010
I am having a pretty annoying issue that just started tonight. My phone died on me due to the awesome battery life of the hero, upon recharging it and turning it back on as soon as it starts to boot up it gives me the HTC sense force close error and won't let me go any farther. That's all it will do, I've tried turning it off and pulling the battery but to no avail.
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Feb 18, 2009
This is my first post and I am new to Android so excuse my ignorance if this is well documented and common knowledge. I have a stock ADP, firmware 1.0, no updates no mods and of course I want to get the latest features such as voice control, latitude etc, and so begins the fun. Why is there nothing official that can be easily found which states what is going on for people that own the ADP? I must have read dozens of articles showing update procedures and claiming to have leaked OFFICIAL developer updates and only recently did i find 2 thread that eventually end with something stating there is NO official update for developer phones yet.
I have 2 gripes about this:
1. Why no official and clear statement from the development team to clarify this before people start scrambling desperately to install leaked versions that are false? (I know I almost did) 2. Why as a developer do I have to wait for features that are already available to end users?
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Oct 8, 2009
Is there a new firmware for a sim-free htc hero? I can see a link to the t-mobile one, but I guess I need a generic one, as I using on t-mobile but with a sim-free phone.
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Jul 5, 2010
EDIT: OK, it looks like i have to run the RUU to go back to the version ending in .5 first. My new question is how do I back up all my settings and programs before this?
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Jan 22, 2010
What are the latest ROm and Firmware versions for HTC ?
I have : Firmware : 1.5 (2.0 is out right :S?)
And build : 2.73.405.5
Are there any updates ?
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Oct 10, 2010
I was using my captivate last night and the 3g and browser suddenly turned off. I restarted the phone several times and let is sit all last night and all of today. I recently tried again but its still not up. I have no 3g or 2g (edge) I can still receive texts and call but nothing to do with the browser. I've tried flight mode and everything else I could think of but nothing is working.
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Mar 2, 2010
The version of the software that is most current is version 6 (the phone shipped with version 3).
To ascertain version: Go to Dialer/Hit Star/#9999#
You will see the PDA; Phone; and Software Version numbers in this section
The T939xxxx6 for PDA AND PHONE and then
Software Version - ending in .006 on the last line.
I was told that the reason that I keep seeing the "No update file exists" message when I check "update firmware" is because I have the latest version.
At some point my phone was updated without giving me a message. I did notice the red and blue arrows yesterday. But there was no message. My SD card mounted and dismounted on its own and gave an error message, and then all references to the error and SD card disappeared.
If your phone is/has exhibited this sort of behavior, you may already have the update.
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Jul 31, 2010
Ive downloaded the 1st part of the download on thursday, but still haven't received the prompt for the 2nd part. Ive pressed the check for updates button in the setting a few time and nothing, ive put the date a couple months forward aswell as a year forward, and again nothing, ive also pressed the update button will the date put forward, and that didnt work either.
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Jun 24, 2010
The face recognition thing on my X10, which used to put contacts' name by their pictures, now seems not to be working. It was never perfect, of course, but it doesn't seem to be working at all now. Photos that were marked with people's names now longer show the information tags, with the exception of very few.
Could it be that I have somehow turned off the facility? I have used Advanced Task Manager to kill a few applications, but if so I can't find how to switch it back on.
The only thing I have done recently is to arrange photos in to different folders, using the SE file manager on the computer. Might this have affected it? I am beginning to tear out what's left of my hair. Can anyone offer any suggestions, please?
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Nov 5, 2009
I clicked on the voicemail icon, on my homepage, and it asked me if I wanted to download an update to which I said yes. It then started with the process and the screen said it was downloading.........2 days later, every time I go into voicemail ..it says it's downloading. I tried to cancel...1 day later it is still cancelling. How can I get out of this screen?
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