HTC Hero :: Cannot Start Phone After 3.32 (Android 2.1) Update
Jul 27, 2010
My Hero won't start after applying the second upgrade, the 3.32 (the one containing android 2.1) the first one installed fine. The phone downloaded the update via WiFi and when I choose to install it, the phone rebooted and I saw the progress bar finishing, but afterwards I got an exclamation mark in a triangle, and the phone locked up. I then had to remove the battery to turn off the phone and apply the 2.73.405.6 ROM from HTC.com via fastboot usb.
The phone is fully charged, not rootet, and ive tried downgrading and upgrading it 3 times with the same result. I even called the HTC Hotline and got a hold in a nice female supporter whom was cleary not choosen for her technical skills, she didn't even know how to restore the phone via fastboot. She was also unable to answer why they didn't have a ROM (exe) installer for the 3.32 upgrade.
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Nov 16, 2010
In the update phase 2 after I press the back button and connect the usb cable it lights green and i waited for more than 20 sec to boot in flash mode but it doesn't happen and the phone turned back on automatically.
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Nov 20, 2010
Got the update notification today in PC companion but when I try to update I get the error "unable to install or start phone software update components". I waited too long for this update.
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Apr 28, 2010
Tried before but didn't get no where as was not downloading as zip files , so question is have i got enough time tonight , how long will it take to to from start to finish
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Nov 5, 2009
I have had the Sprint Hero since it was released and have weathered the common bugs (battery, apps losing their names/logos and not working after restarting the phone, etc) I have a new one now that I cant seem to fix. GPS was working fine in all my applications (google maps, Nav, Sherpa, Layar etc). I leave GPS on as it is only ever used when an app requires your location. Now with GPS on if I run google maps or any other application the little GPS icon shows up in the header but after 30 seconds or so the application says your location cannot be found. I have tried numerous time inside and out and nothing. I can turn on network location and get the cell tower triangulation of my location but thats not true GPS. I have not soft or hard reset but afraid im going to have to.....how does that work? Assuming hard i lose everything....do i keep my apps and home screens with a soft reset?
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Nov 17, 2009
What apps do i have to install and how do i start downloading movies onto my hero
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Nov 19, 2010
I've been trying to update my phone now for nearly two weeks, trying various options, yet nothing I do helps in any way.I started off just running the update from SEUS with my phone as i've been using it.the updater started, gets about 70% through "Preparing" and pops up an error "Unable to install or start software update components." Closing which pops up "try again" or come to this site.I then tried uninstalling all installed components, same result as above.I then tried a Master Reset to factory setting, same result as above.I then disable the Firewall and the Anti-Virus, same result as above.Basically, i'm at the end of my tether, this should not be this difficult, I should not have to jump through this amount of hoops.If there was a way to legitimately root the phone (keeping warranty), I could already have Froyo installed, instead of this irritating mess thats causing me nothing but headaches.
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Jun 7, 2010
Is there a way of telling the phone with apps (not necessary for the proper functioning of the phone) start at start-up and which don't? I hate for unnecessary apps to auto start.
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Aug 3, 2013
This morning I installed the newest android update (4.2.2) on my Samsung Galaxy SII+. The first notifications that I got after the installation where Google+ has crashed and Skype has crashe. That two apps are fixed by deleting and installing again, but many of my apps (the most are games) won't start anymore. I know that I can fix it with deleting and installing again, but with some apps I was very buzy and then I'll lose all my progres. As example with head soccer it took me 5 days to get a special country. How to make my apps working without losing progress? I can also wait on further updates for the games but Head Soccer was just update 1 week ago and it'll take a long time before the new update will come.
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Sep 19, 2010
So basically my girlfriend did an update of her Android OS today, installed, the phone restarted automatically, started loading something and the loading bar stayed at 3/4 for like 2hrs. So she tried to turn it off using the button but didn't work so she took out the battery. Then after turning it on, the phone stays at the "Hero" homescreen and doesn't do anything. So I was thinking, is there a way to reinstall android on it? If so, where can I download the OS?
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Nov 30, 2009
Ok, so I got myself a hero, but it's version 1.76 something (Not android, but the build.) How do I update it?
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Dec 24, 2009
This is excellent. I was feeling slightly overwhelmed since I got my Hero due to all the possibilities for apps/customising etc - but this thread has made it a lot easier to work things out. Would still like to have an easy way of editing my contacts though. Brought them over from my old sim and the names are messed up and numbers missing etc. I thought there might have been a way to do it on my PC, but not looked for anything yet.
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Feb 25, 2010
I have a HTC Hero (Android version 1.5) and Win Prof SP 3. I have tried to synchronize the phone using HTC Sync (HTC Hero - HTC Sync upgrade for HTC Magic, Hero &Tattoo) but the phone do not react when i have connected using USB cable same as the HTC Sync. Any suggestion how can I connect the phone with PC and update the phone ROM?
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Jun 30, 2010
Stock HTC Hero running 2.1 now will not update PRL, any thoughts?
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May 25, 2010
My phone was lagging when I would make a call, last night I was playing with it and I updated my profile. So far my phone makes calls a lot better, not much of a lag. Menu>Settings>About Phone>System Updates> Update Profile
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Nov 23, 2009
I bought a new HTC hero last week, but I'm not sure if I need the "ROM version 2.73.405.5 update" available of the HTC website?? My build number is 1.76.405.6 , is that the old one?
If so, how do I back all my data? Do I need to take out the memory card before updating? And I also have a contract i.e. pay monthly, so do I need to take out the sim card because on the website it says: "This is a generic software update. Any additional software or settings provided by your mobile operator or company will be lost. If you require this customization, please contact your supplier first before upgrading."
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Dec 1, 2010
please anyone can help in this cuz i have been trying to update my phone for 4 days but still it says my phone is up to date.
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Sep 6, 2010
Ok sorry new to this, when i start up appbrain and sync i get a list of apps that say update, how do i do the update. do i have to uninstall then click the update?
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Oct 24, 2010
I have the HTC Hero/T-Mobile G2 Touch and I still do not have the latest firmware 2.1 update on it. I've got as far as changing the year to 2013 and it brings up the request to update the phone. I select to update it and it turns off my phone to install.
It then loads but stops half-way and it just shows a white triangle with an exclamation mark in the middle with an image of a phone underneath. The update does not continue from there. I've tried it at least 4 times and it's done the same every time.
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Sep 23, 2009
I am getting calls going straight to voicemail with no missed calls on my phone, when I have full signal, so orange have (after a lot of calls) agreed to terminate my contract. I have to return my phone (shame I could not keep it for free!) and have rooted my phone, and installed the modaco ROM.
I want to return it with an orange ROM, and was wondering if I can just install the updated orange ROM on my phone over the top of the modaco, and has anyone done this successfully? From reading around I am assuming that this would hide the fact that I have ever rooted or installed a custom ROM, as I want to be back on warranty?
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Jan 4, 2010
I have rooted my phone just to delete some of the sprint crap apps. Now my question is since I did not flash a custom ROM on to my device will I be able to update the phone when Sprint releases the OTA Update or will I have to use the RUU_Hero_C_Sprint_1.56.651.2_signed_release.exe to put my phone back to factory stock. (Also can I just do a hard reset to accomplish the same thing).
The Apps I removed:
Sprint Nascar
Stocks
Amazon Mp3
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May 20, 2010
OK, so why do I not see anyone else commenting on this? I have owned several cell phones in the past that needed updates. NONE of these phones ever needed to be backed up prior to updating because an update resets your phone. STUPID! I simply don't have the time to do so and then try to reset up my phone the way I spent so much time doing the first time. This update should be available on the settings menu and definitely should not require backup.
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Nov 5, 2009
Ive recently bought a Hero phone, i purchased it from carphonewarehouse on an orange contract. The handset itself is unbranded, my question is, which software update shall i download from the HTC website? Does the Orange software update imporve any functionality on the Orange network? or shall I just download the HTC update and avoid any nasty Orange GUI?
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May 29, 2010
Anyone notice that after the update, when they charge their phone, the phone stays awake the whole time and starts getting really hot?? There was an option to make the phone go to sleep in 1.5 while charging, but is there also that same option on 2.1?
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Jun 4, 2010
Ok, my phone worked perfectly before I installed 2.1. I did a hard reset before I installed 2.1. It ran fine for about 20 minutes while I played with all the new features (I really like 2.1 when its working) but literally about every 20 minutes when I check my phone, the damn thing is OFF. Its really pissing me off. So I turn it back on, and within 20 minutes its off again. Im about to smash this damn thing. I've reinstalled 2.1 twice, hard reset, soft reset, and every combination of the 3. WTF is the problem!?
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Jul 27, 2010
I am rooted and running Fresh. I need to exchange my phone because the mini usb slot on the phone is cracking off. If I do the official 2.1 update will it take me back to stock? I'm sure this is a repeat but I looked for an hour for the answer with no such luck.
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Jun 28, 2010
I just updated my phone to 2.1. What happened, was this: reboot, then the yellow bar was filling itself. So far so good. After the yellow bar was filled 100%, it took a while, and after that the box icon changed into a white triangle with a yellow exclamation mark. The yellow progress bar disappeared. I waited 10-15 minutes, display didn't change. After that I removed the battery, waited a while, plugged it back in. Pressed power button, and the result was "HERO" nothing more. Waited a long time. Nothing happened. So now I have a broken phone, with nothing working. Does someone have any clues on how to fix this?
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Nov 8, 2013
I received the notification there was a new software update available(I assume it is the 4.3 update) so i went ahead with the update. The s3 was on charge so no problems there.
The update started and went to 100% and then the device restarted and now it is frozen on the Samsung start up screen. I have tried a reset (power button and home button) but this did not have any affect the Start up screen remained,i tried to boot the phone is safe mode(power home and vol up buttons) and this did not have any effect either.
I pulled out the battery to restart the phone and it still remains frozen on the samsung start up sceen.
Ci need my phone for business over the weekend and i dont have a backup phone.
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Nov 19, 2009
Should I update the firmware on my rooted Hero, and if so, how would I go about doing this? The OTA download occurs, as well as the beginning of the install, but I get to the green screen and it says:
Welcome
Build : RA-heroc-v1.2.3
Finding update package...
Opening update package...
Verifying update package...
E: No signature (265 files)
E: Verification failed
Installation aborted.
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Aug 4, 2010
Supposing that i have created an application "MyApp" and it contains a button.When this button is clicked it should start another application say"App".this application "App" should not be available in any other part of the phone.
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