HTC Hero :: Factory Reset - What Do I Need To Backup?
Aug 15, 2010
I'm holding out for the official 3 Mobile 2.1 upgrade, but I was surprised to find that as part of the process - when it eventually arrives! - the phone will do a factory reset. I'm pretty sure that other carriers didn't force a hard reset, but hey ho, cest la vie. Anyway, could anyone post me an idiot's guide to what I need to back up, and how I go about it? With regard to contacts everything's Gmail and there are no contacts stored on the phone.
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Oct 27, 2010
I'm having so many battery issues and cannot pin down an offending app causing the issue, so I want to wipe the phone as that has fixed the issue for some people. Can anyone recommend a good backup app, paid or free?
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Aug 26, 2010
So I am going to be doing a factory reset soon to hopefully solve some rebooting issues. For people who have done this before, what are some things you've overlooked for backing up your phone beforehand? I manage all of my contacts and calendar in Outlook on my PC, and I've been using AppBrain for tracking my downloaded apps so I'm not worried about that stuff. I plan on backing up my most used programs with their built in export functions. I have no problem re-doing most of my phone's settings. Is there any way to back up my custom scenes? I have a ton of shortcuts created that would be nice to keep.
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Nov 17, 2012
Any app or a way to save home screen setup and data before doing a factory reset WITHOUT ROOT? SGH-T999
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Oct 15, 2010
I have seen some reports that after going to Froyo you need to perform a factory reset. I presume that this will wipe all the applications, user data, etc. Question here is: Before starting the upgrade process in Kies (which will offer to backup your contacts for you) what should I backup? Is there a program recommended for this backup? Is it safe to restore everything or should I only partially put things back?
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Oct 8, 2010
Running the OTA 2.2 and I am rooted. I use ADW with with the Sense skin. I am going to do a factory reset of my phone and want to return it to the state it is currently in including all apps, app info (like game saves, etc), contacts, text history, pictures, etc. What is the proper protocol to get my phone back to the state it is in now? I have taken screenshots of my 7 homecreens already. I do not want to lose any of my game save info (for tower raiders for instance) nor my text message history. Will TB back all that up and restore? Is it necessary to reformat the SD card also? And if so, should I make a separate backup of the SD card to my PC before reformatting it? ottom line: Does TB do a comprehensive enough backup to get my phone back to the state it is in now or are there other measures one should take before doing a factory reset.
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Jul 29, 2010
I recently got the vibrant and am having the same issues that everyone is having. I tried some of the fixes for the GPS but still not working. I want to try one of the fixes and want to do a factory reset before I do it. How do I backup stuff like Sims 3 and Avatar and the other things that came with this phone? Will the touchwiz still be there? When I pay for apps, does it tie it to my gmail account so I can download them again later if I delete them?
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Sep 2, 2010
I have just been updated to Froyo this morning, and a LOT of threads talk about backing up your phone and doing a factory reset. A Verizon tech installed Backup Assistant onto my phone when he transferred my old contacts to my Incredible, and I see it running in the background all the time. Is this enough for my 'backup' when i do a factory reset? I don't see an actual app or anything. Thanks in advance for the help!
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Sep 14, 2010
I want to do a factory reset to fix this browsing lag issue, but I have the NFL mobile app and I am getting it free because I was grandfathered in. If I do a reset and install the app again, will that mess me up and force me to pay for the service? Also how do I backup apps?
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Dec 4, 2013
I have accidentally factory reset my fully loaded D2-912 device without doing a back up. I lost all my apps and the pad is now as as good as dead. How do I get everything back? I tried to reinstall some of the main apps apk files from My Computer, but it doesn't work. Detailed instructions? Drivers ? Software?
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Dec 28, 2013
I've recently done a factory reset and now Titanium Backup crashes every time I try and backup/restore an app. It used to work fine but now I've reinstalled it and copied the 'TitaniumBackup' folder (that contains the backups) to where it was, so everything is as it was pre factory reset.
The uninstalled apps show up as normal with a line through, but if I select one it hangs momentarily and I get an error (Unfortunately Titanium Backup has stopped. Report/OK). I've cleared app data and uninstalled/reinstalled TB. This also happens if I select an app that I haven't previously uninstalled, so it's not just having a problem with my backup files.
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Jun 2, 2010
A little advice please. i have been messing around constantly with my desire since i had it, about 3 weeks. Installing apps, uninstalling apps, etc, etc. It has become a little laggy, certainly not as fast as when it first arrived. The main things that concern me are how to backup all of my contacts, including their pictures. As this has taken me some time to compile. I have backed up my contacts to the sd card, but i dont think this does the pictures as well.
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Sep 1, 2010
I'm stuck between a rock and a hard place (from what I can tell). Story as follows: Purchased a milestone from telus and unlocked in order to my current account. Previous SIM card was old and did not recognise Wifi, no data plan when phone first arrived therefore could not account sync with Google. New SIM card fixed wifi problem, data plan now on board. Still cannot sync accounts (can't establish reliable connection with server error message). Online research reco'd pulling out sim card/sd card which did not make a difference, and other minor setting variations all of which made no difference. Looks like a factory reset will resolve the issue but I would like to back up my SMS history as my understanding is that I will lose all SMS/MMS with the reset. (Other data is already backed up no problem). The dilemma is - apps to backup SMS history are available through android market. I cannot access android market as my phone will not account sync. Is there a way to dl an app online through my computer and then manually dump it to the phone? Is there a file where SMS are stored on the phone that will be recognized when the Milestone is connected to my computer? I feel like I'm going in circles(perhaps blindly) and would appreciate any geek-insight. I do not wish to root the phone as I do not have enough knowledge in this direction.
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Jun 6, 2010
Just ran reset on my phone twice...it rebooted and nothing was removed! Never seen this before anyone have any thoughts? I'm on CM 5.0.7.1, and haven't seen this behavior before on that or any other ROM. Gonna boot into recovery and do it manually.
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Nov 19, 2013
I am using XOLO A1000. Recently I experienced a problem in my phone.The rear camera option got disappeared from camera function. I can use only front camera. I contacted XOLO care and they suggested me to apply FACTORY DATA RESET option.
Now I am ready to reset the phone but before that I need to take full backup of my phone. There is no software / tool is being provided by the company. find a software / tool which can take full backup (contacts, msg, apps, photos, settings, etc...) and restore as well without rooting the phone?
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Aug 12, 2010
I under stand how to get to where it is supposed to be by going settings,security and then it should say factory reset but instead all that is listed is screan unlock patters,passswords and credential storage? No where does it say factory reset?
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Oct 30, 2009
I have done a factory reset on my phone and im wondering will i need to re-install the ROM update? I have noticed a few apps are missing from the market that i had when i had the ROM update. Will this be because i havent updated?
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Nov 26, 2009
Before factory reset,I backup all application with Appmanager and I installed them. But problem is all of application didn't show in "market>my download".
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Apr 4, 2010
My Hero is in a startup loop. Has anyone else ever had this problem? What is the fix. I can't get the phone to start up so that I can do a factory reset. Is there anyway to do a manual factory reset?
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Sep 17, 2009
I've recently got a Hero and have to say so far I've very happy with it.But during set-up I entered one of my Gmail account details, but now realise my other account would have been a better choice.Aside from my dumb-arse-ery, I'd like to confirm if it's possible to alter the Gmail account, without having to do a factory reset?
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Feb 28, 2010
I have an unlocked HTC Hero from Telus and I have a Fido SIM card in it.Everything works fine except for GMail, Android Market, gChat etc.I cannot connect to them it gives my this message every time "This could be a temporary problem or your SIM card may not be provisioned for data services."In order to solve this problem do I need to reset the phone? and if so, will doing so erase my unlock code that I entered?
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May 31, 2010
I need to do a factory reset, unfortunately. I've backed stuff up - the only think I can't find is the photos I have set with my contacts. I've taken these photos with the contacts app, using the camera, and they are the ones that appear when an incoming call is made. However I've searched all the available directories, including the obvious DCIM, albumthumbs, etc, and can't find them anywhere.I want to save them - where are they?!
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Jun 1, 2010
I had a HTC Hero which I sold to a friend.Before sending him the phone I Goolged how to log my Google account out of the Hero so that my friend could log in under his account.The answer I found on a multitude of website was to perform a hard reset of the phone, back to factory setting.As such, I performed the Factory Reset but the phone was originally Unlocked.Now my friend is saying he cannot make calls with ihs Tesco mobile sim.
Would the reset cancel the unlocking and revert the phone back to locked to a network?
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Aug 30, 2010
I've ever played with root and I guess I should have read up abit more about it.
Details = Followed instructions from a Youtube video, and got a CyanogenMod. Pretty cool and all, but wanted to try another. Used the same method described in the youtube video to get this Fresh rom i keep hearing good reports about. Liked it, but now wanted to do a factory reset, and it goes back to the previous, CyanogenMod.
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Jan 6, 2010
I Finally rooted my Sprint HTC hero and was happy after two hours of figuring it out. Well I did a factory reset and I accidentally removed the two IM apps and now my home screen wont load it says the HTC sense has stopped unexpectedly.
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Jul 5, 2010
I am turning my Hero in for a new EVO and I had information in my Google Voice account that I do not want anyone at the office to be able to dig up...
I performed a factory reset (per the manual) and I want to be 110% sure that no one will be able to "resurrect" my old Google Voice app and see anything...
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Sep 7, 2010
For the noobs What is the difference? And how do you do both?
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Sep 27, 2010
Why a Froyo factory reset really isn't (plus, a fix for upgrade issues) | Android Central Its in reference to the X but I am going to factory reset tonight and see what happens."If you're one of those folks who is less than pleased with your Droid X after the Froyo update, this one's for you. Android Central Forums member Fabrian was at wit's end, and even talked of ditching his X (blasphemy!) because of the random bugs, general weirdness, and plain old unsatisfactory performance of his unit since the update.His last-ditch effort and ingenuity seems to have paid off. The secret? He has completely disabled the Froyo feature that restores data from previous installs. It's really just a matter of turning off the automatic restore feature before logging back into your Google account. It's a little odd that "Automatic Restore" is still checked by default, even when "Back up my data" isn't, but there you go.The method isn't too painful and does require one more factory reset, but the payoff appears to be a much smoother experience. Makes sense, too restoring data from Eclair to Froyo probably isn't a very good idea even if it is convenient.
We've verified it here, a hard reset in Froyo isn't really a hard reset, as things come back by themselves. Follow Fabrian's instructions, and you will have a pristine Froyo installation on your Droid X (or Nexus One -- Sense on Froyo has no setting for this that we could find). Any troublemaking leftovers will be no more, and won't get downloaded and installed automatically again. If you're being plagued with myriad tiny bugs in your Droid X after the update, give it a try! [Android Central Forums] Thanks Fabrian, nice sleuthing!"
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May 3, 2010
If you do a master reset with the Nexus one will you lose all your apps? even the ones that you purchased?
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May 27, 2010
Anyone know if I can do a hard reset w/o the touchscreen?
I drowned my Sprint Hero in Diesel fuel last week, & before I return it to Asurion / Sprint I'd like to erase all of my personal data from the phone. The trackball & keys work most of the time, but I can't seem to click or highlight the "erase everything" button. Touchscreen is totally non functional.
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