HTC Incredible :: Post 2.2 Factory Reset: Backup Assistant?
Sep 2, 2010
I have just been updated to Froyo this morning, and a LOT of threads talk about backing up your phone and doing a factory reset. A Verizon tech installed Backup Assistant onto my phone when he transferred my old contacts to my Incredible, and I see it running in the background all the time. Is this enough for my 'backup' when i do a factory reset? I don't see an actual app or anything. Thanks in advance for the help!
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Sep 28, 2010
Pre-Froyo streaming video used to be pretty good on Incredible. My work often involves repetitive tasks, and the streaming video on my Incredible was, if not incredibly fast, good enough that I could catch up on TV shows which I could not make time for at home. Now, after a factory reset and Froyo, the sites which I used to stream these shows from no longer work properly on my Incredible. I actually tried several of them, including zshare, novamov, smotri, wisevid, divxden - most of these worked good enough prior to Froyo, now they all act strangely, just enough to waste my time, and then crash.
I almost thought I was ready to stop burning time making Incredible and Android work for me, and start making it work in my life. A deciding factor which sold me on this phone was the streaming video capability which others lacked at the time - and why should any smart phones not have this capability, which has been available on PCs for 10 years, in a time when smart phones can download web pages nearly as fast as Road Runner service actually does? Now that Verizon and HTC have my money, they start restricting what I can do with it, just like everybody else. Screw you, Android, HTC, Verizon, and every fanboy who defends the trojan horse they call Froyo! You fanboys, especially, who enable these frauds with your relativistic arguments. Yes, I probably am using Android and not an Apple phone because I like bluetooth, wi-fi, and my own choice of battery power, but none of that excuses the promise of features which don't actually perform - this is what the unbrainwashed would call fraud!
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Oct 27, 2010
I'm having so many battery issues and cannot pin down an offending app causing the issue, so I want to wipe the phone as that has fixed the issue for some people. Can anyone recommend a good backup app, paid or free?
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Aug 26, 2010
So I am going to be doing a factory reset soon to hopefully solve some rebooting issues. For people who have done this before, what are some things you've overlooked for backing up your phone beforehand? I manage all of my contacts and calendar in Outlook on my PC, and I've been using AppBrain for tracking my downloaded apps so I'm not worried about that stuff. I plan on backing up my most used programs with their built in export functions. I have no problem re-doing most of my phone's settings. Is there any way to back up my custom scenes? I have a ton of shortcuts created that would be nice to keep.
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Sep 14, 2010
I want to do a factory reset to fix this browsing lag issue, but I have the NFL mobile app and I am getting it free because I was grandfathered in. If I do a reset and install the app again, will that mess me up and force me to pay for the service? Also how do I backup apps?
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Aug 15, 2010
I'm holding out for the official 3 Mobile 2.1 upgrade, but I was surprised to find that as part of the process - when it eventually arrives! - the phone will do a factory reset. I'm pretty sure that other carriers didn't force a hard reset, but hey ho, cest la vie. Anyway, could anyone post me an idiot's guide to what I need to back up, and how I go about it? With regard to contacts everything's Gmail and there are no contacts stored on the phone.
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Apr 26, 2010
I am trying to backup my current contact on my dumbphone, but I'm having trouble doing it. I can't get backup assistant by going to "get it now" on my phone and when I try to send backup assistant to my phone on verizon's website, it will only let me send it to the primary account number (i'm on a family plan) and not my number.
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Nov 17, 2012
Any app or a way to save home screen setup and data before doing a factory reset WITHOUT ROOT? SGH-T999
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Jul 1, 2010
I have a question about how the Backup Assistant works. I currently have an LG Dare and have Backup Assistant on it. I will be getting my DINC in mid-July (hopefully! ). I assume that I will be able to simply download the backup assistant app on the DINC and update all of the contacts from the Dare, is that correct? I really don't want to have to set up all of these contacts again.
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May 5, 2010
Under Settings>>Accounts & Sink backup assistant is an option. I set it up because I was curious to know what it was, however now that I know that all it does is back-up contacts and now that I know that I can't logout, I WANT IT GONE! How can I undo this?
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Jul 28, 2010
Is anyone having a problem connecting to the Backup Assistant server?
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Nov 29, 2010
Every single time I go to backup assistant it crashes and forces me to close. I have factory reset and I still have the same issue.
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Apr 28, 2010
How I would disable and/or remove the Verizon backup assistant program from my Incredible? I have no use for it and don't want it backing up my contacts any longer.
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Sep 9, 2010
How to disable / turn off Verizon Backup Assistant without a factory reset (and Use gmail contacts sync only - recommended!)
Also in post #3 below: How to Sync Contacts with Gmail and Change Contact type from Phone to Google
Disabling Backup Assistant on the HTC Droid Incredible There may be other ways to disable backup assistant, but follow these steps to remove duplicate contacts and backup assistant without having to factory reset. Please be aware that I just tinkered around until I got the desired result. I'm no expert and I have no idea if this effects the phone in any other way. I did this over the weekend and everything is working perfectly on my phone. So proceed at your own risk, I don't want to get any pm's about how your phone blew up. I'm just trying to help out here.
1) Be sure to have all your contacts backed up to your Gmail account. Check online before proceeding to step 2.
2) Log into your My Verizon account. Go to the contacts tab, sort by list view and select all contacts. Delete the entire list. There's a deleted contacts tab as well. Select that and delete anything that's in there.
3) Go into your Incredible settings tab, select applications, manage applications. Do not sort or filter, allow list to populate. Select Sync Service, (icon resembles backup assistant icon) select clear data.
4) Also in manage applications scroll down to backup assistant, select clear data. This should do it.
5) To verify backup assistant is now disabled, select settings, accounts and sync, then under manage accounts, select backup assistant. You should be looking at a license agreement screen.
No more backup assistant, no factory reset.
Courtesy of
Luke McCoy
The Android Blog
Source: Disabling Backup Assistant on the HTC Droid Incredible]
ALSO -
If you're rooted, you can use the free "Titanium Backup" to uninstall Backup Assistant. Be sure to back it up in Titanium backup before uninstalling it. After you uninstall, it will no longer appear at all in Accounts and Sync.
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Oct 15, 2010
I have seen some reports that after going to Froyo you need to perform a factory reset. I presume that this will wipe all the applications, user data, etc. Question here is: Before starting the upgrade process in Kies (which will offer to backup your contacts for you) what should I backup? Is there a program recommended for this backup? Is it safe to restore everything or should I only partially put things back?
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Oct 8, 2010
Running the OTA 2.2 and I am rooted. I use ADW with with the Sense skin. I am going to do a factory reset of my phone and want to return it to the state it is currently in including all apps, app info (like game saves, etc), contacts, text history, pictures, etc. What is the proper protocol to get my phone back to the state it is in now? I have taken screenshots of my 7 homecreens already. I do not want to lose any of my game save info (for tower raiders for instance) nor my text message history. Will TB back all that up and restore? Is it necessary to reformat the SD card also? And if so, should I make a separate backup of the SD card to my PC before reformatting it? ottom line: Does TB do a comprehensive enough backup to get my phone back to the state it is in now or are there other measures one should take before doing a factory reset.
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Jul 29, 2010
I recently got the vibrant and am having the same issues that everyone is having. I tried some of the fixes for the GPS but still not working. I want to try one of the fixes and want to do a factory reset before I do it. How do I backup stuff like Sims 3 and Avatar and the other things that came with this phone? Will the touchwiz still be there? When I pay for apps, does it tie it to my gmail account so I can download them again later if I delete them?
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Dec 4, 2013
I have accidentally factory reset my fully loaded D2-912 device without doing a back up. I lost all my apps and the pad is now as as good as dead. How do I get everything back? I tried to reinstall some of the main apps apk files from My Computer, but it doesn't work. Detailed instructions? Drivers ? Software?
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Dec 28, 2013
I've recently done a factory reset and now Titanium Backup crashes every time I try and backup/restore an app. It used to work fine but now I've reinstalled it and copied the 'TitaniumBackup' folder (that contains the backups) to where it was, so everything is as it was pre factory reset.
The uninstalled apps show up as normal with a line through, but if I select one it hangs momentarily and I get an error (Unfortunately Titanium Backup has stopped. Report/OK). I've cleared app data and uninstalled/reinstalled TB. This also happens if I select an app that I haven't previously uninstalled, so it's not just having a problem with my backup files.
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Jul 1, 2010
Once upon a time I accidently thought backup assistant would be useful and set it up. Now ever since setting it up it runs in the background like an annoying pest. I have cleared the cache as online recommendations have mentioned, but Backup Assistant STILL runs in the background and restarts if forced to quit.I'm now rooted and have the Clockwork recovery mod on my phone....what can I do now to permenantly banish "Backup Assistant" from running? I've heard of people deleting it but then having problems with syncing FCing. So I'm just looking to slam the door in its face.
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Aug 15, 2010
I'm running SkyRaider 2.5.2 and I hate seeing Backup Assistant in my background apps in System Panel. Would it break anything if I did this.mv /system/app/ VzWBAService. apk /system /app.disabled and mv /system/app /VzWBAClient. apk /system /app.disabled
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Nov 3, 2010
I backup my contacts to my Verizon using the preinstalled Backup Assistant. When I visit the website all of my contacts are in there. But when I factory reset my phone and try to restore the contacts it only gives me about 1/3 of them. What gives? Can anybody explain this and tell me how to get all of my contacts from My Verizon onto my Incredibe?
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May 25, 2010
I have my backup assistant scheduled to sync in the late night (12am to 6am).
It last synced at 5:17pm today. what gives?
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Jun 2, 2010
A little advice please. i have been messing around constantly with my desire since i had it, about 3 weeks. Installing apps, uninstalling apps, etc, etc. It has become a little laggy, certainly not as fast as when it first arrived. The main things that concern me are how to backup all of my contacts, including their pictures. As this has taken me some time to compile. I have backed up my contacts to the sd card, but i dont think this does the pictures as well.
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Sep 1, 2010
I'm stuck between a rock and a hard place (from what I can tell). Story as follows: Purchased a milestone from telus and unlocked in order to my current account. Previous SIM card was old and did not recognise Wifi, no data plan when phone first arrived therefore could not account sync with Google. New SIM card fixed wifi problem, data plan now on board. Still cannot sync accounts (can't establish reliable connection with server error message). Online research reco'd pulling out sim card/sd card which did not make a difference, and other minor setting variations all of which made no difference. Looks like a factory reset will resolve the issue but I would like to back up my SMS history as my understanding is that I will lose all SMS/MMS with the reset. (Other data is already backed up no problem). The dilemma is - apps to backup SMS history are available through android market. I cannot access android market as my phone will not account sync. Is there a way to dl an app online through my computer and then manually dump it to the phone? Is there a file where SMS are stored on the phone that will be recognized when the Milestone is connected to my computer? I feel like I'm going in circles(perhaps blindly) and would appreciate any geek-insight. I do not wish to root the phone as I do not have enough knowledge in this direction.
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Aug 11, 2010
Just received my Incredible last night and already have 2 sets of contacts. One from Google (Gmail) and one from the backup assistant. They have you download those on the backup assistant when setting up the phone. I would like to delete the backup assistant ones and use the Google ones. How would I go about that?
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May 17, 2010
So this morning I decided to use the Backup Assistant for the first time & set it up through my Verizon, got the pin & proceeded to BU my contacts. When I went back to the contacts on my phone there where other names, numbers & email addresses mixed in with my contacts (at least 10 or more). I just started deleting them not thinking much about it, but now I'm a little concerned. I ran the Backup again and it worked fine. Any one experience this or have any ideas? I searched and can't find any info on this glitch.
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Jun 6, 2010
Just ran reset on my phone twice...it rebooted and nothing was removed! Never seen this before anyone have any thoughts? I'm on CM 5.0.7.1, and haven't seen this behavior before on that or any other ROM. Gonna boot into recovery and do it manually.
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Sep 27, 2010
Why a Froyo factory reset really isn't (plus, a fix for upgrade issues) | Android Central Its in reference to the X but I am going to factory reset tonight and see what happens."If you're one of those folks who is less than pleased with your Droid X after the Froyo update, this one's for you. Android Central Forums member Fabrian was at wit's end, and even talked of ditching his X (blasphemy!) because of the random bugs, general weirdness, and plain old unsatisfactory performance of his unit since the update.His last-ditch effort and ingenuity seems to have paid off. The secret? He has completely disabled the Froyo feature that restores data from previous installs. It's really just a matter of turning off the automatic restore feature before logging back into your Google account. It's a little odd that "Automatic Restore" is still checked by default, even when "Back up my data" isn't, but there you go.The method isn't too painful and does require one more factory reset, but the payoff appears to be a much smoother experience. Makes sense, too restoring data from Eclair to Froyo probably isn't a very good idea even if it is convenient.
We've verified it here, a hard reset in Froyo isn't really a hard reset, as things come back by themselves. Follow Fabrian's instructions, and you will have a pristine Froyo installation on your Droid X (or Nexus One -- Sense on Froyo has no setting for this that we could find). Any troublemaking leftovers will be no more, and won't get downloaded and installed automatically again. If you're being plagued with myriad tiny bugs in your Droid X after the update, give it a try! [Android Central Forums] Thanks Fabrian, nice sleuthing!"
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Apr 19, 2010
I know many of you are getting ready to make the jump from BB to the Incredible. I just had to have a way to back up my contacts.
TO ALL Storm users (and other users with 5.0, not sure if it works with 4.7.. should be able, havent tested it) you CAN backup your phone via backup assistant from Verizon. I did this yesterday and now have all of my contacts backed up on my account.
While the Tour and Storm 2 had the program pushed to their devices, I (and others) were still able to grab the link!
Simply download and install the backup assistant from the tour link.
http://mobile.vzw.com/download/BUA/BB9630/syncclient_ba_bb9000.jad
or try the Storm2 link if that one doesn't work (it should)
[url]
BOTH worked for me on my storm. they should work for you too.
** TO RESTORE on your new Droid Incredible**
When logged in to verizonwireless.com, you can simply select all contacts then export them as a .csv file.
After you do that, login to your gmail account (you have to have one to use an android device anyway) and you can import your contacts.
A more detailed rundown is here
How to Transfer contacts from your phone to your Android device
This is for the original droid, but will work fine! Just skip the top part about backup assistant
OR USE GOOGLE SYNC
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