HTC Hero :: Factory Reset And Update
Oct 30, 2009
I have done a factory reset on my phone and im wondering will i need to re-install the ROM update? I have noticed a few apps are missing from the market that i had when i had the ROM update. Will this be because i havent updated?
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Jun 6, 2010
Just ran reset on my phone twice...it rebooted and nothing was removed! Never seen this before anyone have any thoughts? I'm on CM 5.0.7.1, and haven't seen this behavior before on that or any other ROM. Gonna boot into recovery and do it manually.
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Nov 26, 2010
I did a factory reset and wiped sd card all to try and get the new update to work although what happens is it begins to install only to freeze and give me the android figure with hazard sign, what do I need to do to get this frekin update?
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Mar 3, 2014
Lots of people recommend doing factory reset of their phones AFTER updates and some others talk about factory reset BEFORE receiving an update and some others recommend both!.What exactly I should do before I jump from stock JellyBean to flashing stock Android 4.2.2 (once the KDZ file is available) in order to get 100% free troubles on the short and long run. I'm on LG G2 16 GB.
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May 29, 2014
I have an AT&T Galaxy S4 I337 that I have been running Cyanogenmod on for quite a while now. Well, after getting bored and wanting to revert to the original firmware, I went through the process of a factory reset to stock through Odin. Everything went smoothly, all that's left is to update to 4.4.2 Kitkat and to root my phone once again. I went into settings and began the OTA update thinking it would install 4.4.2. After about 20 minutes of updating and downloading, my phone finally finished rebooting, but when I checked to see what version of android I was running, it was still 4.2.2. Kies also says that I'm running the latest firmware. Why won't my phone or Kies pick up the new Kitkat update? Does it have something to do with the fact that I flashed a custom ROM before?
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May 8, 2010
Will doing a Factory Data Reset erase the OTA update we just received the other day?
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Aug 4, 2013
I did a factory reset on my Galaxy S2 GT-I9100P. Everything went fine until I noticed Google play store now tells me my device is not compatible with a number of apps, such as Google Chrome browser.
I noticed that firmware is now gingerbread, android version 2.3.4.I tried several times to update but the phone repeatedly says my software is up to date! What do I do??
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May 17, 2010
I did a factory reset because i thought it would fix a number of problems i had before and after the 2.1 OTA.
1. HTC's weather app wouldn't update on it's own or manually (sometimes) (not a force close issue)
2. Mobile network issue. Places where i would get 3-4 bars got 1-2 (sometimes 3) and the "D" under 3G mostly changes to the up down arrow. This was on 1.5 and might have to wait maybe another day to see if this continue on 2.1.
3. apps is my main issue. I know all the apps are in the download section on the market and i saved my apps in the SD card but when I reinstalled, scores and profiles from different apps and not there. Is there a way to restore the apps to where there they where before the factory reset instead of the apps acting like it's been just downloaded.
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Jul 24, 2010
I received the latest update a couple of days ago. I am like many on the forum that was having issues and growing very tired of this phone.
Issues I was having:
1- Blank display during a call. I have been having the issue of the phone display going blank during a call. The way it's designed to work is that when you place the phone next to your ear the display turns off to 1- save battery and 2- reduce heat. Mine was staying off which made it impossible to traverse a voice response system.
2- Lag during dialing.
3- Time without a signal. ** Retracted - This issue still exists. After rebooting multiple times the issue is back.
Fix - Reset to factory defaults. So far so good. Best the phone has been since updating from 1.5.
Never rooted- Stock versions
fw - 2.1
baseband - 2.42.01.04.27
kernel - 2.6.29-8a03cb9a, htc-kernel@and18-2 #1
build- 2.37.605.4 CL 185970 release-keys
software- 2.37.605.4
browser- WebKit 3.1
PRI - 2.11_002
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Aug 12, 2010
I under stand how to get to where it is supposed to be by going settings,security and then it should say factory reset but instead all that is listed is screan unlock patters,passswords and credential storage? No where does it say factory reset?
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Nov 26, 2009
Before factory reset,I backup all application with Appmanager and I installed them. But problem is all of application didn't show in "market>my download".
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Aug 15, 2010
I'm holding out for the official 3 Mobile 2.1 upgrade, but I was surprised to find that as part of the process - when it eventually arrives! - the phone will do a factory reset. I'm pretty sure that other carriers didn't force a hard reset, but hey ho, cest la vie. Anyway, could anyone post me an idiot's guide to what I need to back up, and how I go about it? With regard to contacts everything's Gmail and there are no contacts stored on the phone.
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Apr 4, 2010
My Hero is in a startup loop. Has anyone else ever had this problem? What is the fix. I can't get the phone to start up so that I can do a factory reset. Is there anyway to do a manual factory reset?
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Sep 17, 2009
I've recently got a Hero and have to say so far I've very happy with it.But during set-up I entered one of my Gmail account details, but now realise my other account would have been a better choice.Aside from my dumb-arse-ery, I'd like to confirm if it's possible to alter the Gmail account, without having to do a factory reset?
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Feb 28, 2010
I have an unlocked HTC Hero from Telus and I have a Fido SIM card in it.Everything works fine except for GMail, Android Market, gChat etc.I cannot connect to them it gives my this message every time "This could be a temporary problem or your SIM card may not be provisioned for data services."In order to solve this problem do I need to reset the phone? and if so, will doing so erase my unlock code that I entered?
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May 31, 2010
I need to do a factory reset, unfortunately. I've backed stuff up - the only think I can't find is the photos I have set with my contacts. I've taken these photos with the contacts app, using the camera, and they are the ones that appear when an incoming call is made. However I've searched all the available directories, including the obvious DCIM, albumthumbs, etc, and can't find them anywhere.I want to save them - where are they?!
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Jun 1, 2010
I had a HTC Hero which I sold to a friend.Before sending him the phone I Goolged how to log my Google account out of the Hero so that my friend could log in under his account.The answer I found on a multitude of website was to perform a hard reset of the phone, back to factory setting.As such, I performed the Factory Reset but the phone was originally Unlocked.Now my friend is saying he cannot make calls with ihs Tesco mobile sim.
Would the reset cancel the unlocking and revert the phone back to locked to a network?
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Aug 30, 2010
I've ever played with root and I guess I should have read up abit more about it.
Details = Followed instructions from a Youtube video, and got a CyanogenMod. Pretty cool and all, but wanted to try another. Used the same method described in the youtube video to get this Fresh rom i keep hearing good reports about. Liked it, but now wanted to do a factory reset, and it goes back to the previous, CyanogenMod.
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Jan 6, 2010
I Finally rooted my Sprint HTC hero and was happy after two hours of figuring it out. Well I did a factory reset and I accidentally removed the two IM apps and now my home screen wont load it says the HTC sense has stopped unexpectedly.
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Jul 5, 2010
I am turning my Hero in for a new EVO and I had information in my Google Voice account that I do not want anyone at the office to be able to dig up...
I performed a factory reset (per the manual) and I want to be 110% sure that no one will be able to "resurrect" my old Google Voice app and see anything...
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Sep 7, 2010
For the noobs What is the difference? And how do you do both?
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Sep 27, 2010
Why a Froyo factory reset really isn't (plus, a fix for upgrade issues) | Android Central Its in reference to the X but I am going to factory reset tonight and see what happens."If you're one of those folks who is less than pleased with your Droid X after the Froyo update, this one's for you. Android Central Forums member Fabrian was at wit's end, and even talked of ditching his X (blasphemy!) because of the random bugs, general weirdness, and plain old unsatisfactory performance of his unit since the update.His last-ditch effort and ingenuity seems to have paid off. The secret? He has completely disabled the Froyo feature that restores data from previous installs. It's really just a matter of turning off the automatic restore feature before logging back into your Google account. It's a little odd that "Automatic Restore" is still checked by default, even when "Back up my data" isn't, but there you go.The method isn't too painful and does require one more factory reset, but the payoff appears to be a much smoother experience. Makes sense, too restoring data from Eclair to Froyo probably isn't a very good idea even if it is convenient.
We've verified it here, a hard reset in Froyo isn't really a hard reset, as things come back by themselves. Follow Fabrian's instructions, and you will have a pristine Froyo installation on your Droid X (or Nexus One -- Sense on Froyo has no setting for this that we could find). Any troublemaking leftovers will be no more, and won't get downloaded and installed automatically again. If you're being plagued with myriad tiny bugs in your Droid X after the update, give it a try! [Android Central Forums] Thanks Fabrian, nice sleuthing!"
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May 3, 2010
If you do a master reset with the Nexus one will you lose all your apps? even the ones that you purchased?
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May 27, 2010
Anyone know if I can do a hard reset w/o the touchscreen?
I drowned my Sprint Hero in Diesel fuel last week, & before I return it to Asurion / Sprint I'd like to erase all of my personal data from the phone. The trackball & keys work most of the time, but I can't seem to click or highlight the "erase everything" button. Touchscreen is totally non functional.
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Nov 26, 2010
Long time Droid user, brand new to the Fascinate Forum. I just bought my wife a Samsung Fascinate and I have to say the thing is absolutely phenomenal! It makes my Motorola Droid look like a 1990's flip phone!! Except for one problem the darned thing has been automatically spontaneously performing a factory reset / hard reset on itself.And it is happening at completely random times. You're sitting there playing a game, you're reading your e-mail or you just pushed the screen ON / power button to wake the phone up and unlock it and then, all of a sudden The phone reboots to the black and white Samsung startup screen, then recovery pops up and yellow writing appears that says "Formatting FOTA:", "Formatting DATA:", "Formatting CACHE:". Then the phone reboots again and comes up like you just pulled it out of the box; a full factory reset / hard reset. The contents of the SD card are thankfully fine.Is anyone else having this problem? Does anyone know if there is anything I can do to turn on some sort of logging so that maybe I can figure out what causes it? This is now the second phone that this is happening to. We took the first phone back to Verizon the very same day we got it and they swapped it out right there for another brand new one. The second phone behaved perfectly for three whole days before it went and wiped itself. We thought for sure that the problem was with the first phone, but now it is happening with the second phone.I am going to start from scratch again, adding one app at a time making sure the thing continues to work. But there weren't any apps on the device in the first place that were really out of the ordinary.- Gmail POP3 Yahoo- Corporate E-Mail to Microsoft Exchange Server (No, it wasn't the Exchange Admin sending a kill package, I'm the Exchange Admin)
- Angry Birds
- Robodefense
- Facebook
- Beautiful Widgets
- Cal Widget
- Google Maps
- Pandora
I have all of those apps and more on my Motorola Droid (also connected to the same Exchange Server) and my device is behaving just fine.I'm trying to think of reasons this might happen and I'm drawing a complete blank.
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Aug 27, 2010
Yesterday I did an update check on my HTC Hero, even though I already had 2.1 eclair on it, it noted there was a new update available, but being impatient I didn't read what update it was, and just downloaded and updated.
In software info it says:
Firmware: 2.1-update1
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Software number: 3.32.405.2
When the update was complete, it deleted ALL my factory widgets. Not just off the home-screen, but completely off the OS. I cannot add them. The ones missing of the top of my head are Clock/Weather widget. The stand-alone weather widget. The twitter widget. The email widget. The notes widget. The bookmark widget. Friends widget.... Probably more that I can't think of. These are completely gone from the phone, I cannot re-add them.
Has anyone else had this problem? Seems very unusual... The OS has suddenly become quite buggy too... Voice to text isn't working at all, alot of the applications are force-shutting down. Is this perhaps a buggy release?
Might be worth noting I've had absolutely no issues with any previous software updates.
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Jun 25, 2010
i'm planning to return the evo 4g tomorrow and cancel my ontract with sprint since i'm within 30 days trial. nothing is wrong with sprint and evo 4g. i love their service and especially the beautiful phone. but i've decided to get the nexus one and stay on t-mobile's cheaper family plan until my parent's contract ends. so the question is, how do i factory reset it to the way it was before i got it? and are there anything i need to know beforehand?
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Aug 11, 2010
How do I perform this on the EVO?
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Oct 11, 2010
If I perform a Factory Data Reset on my phone, will this permanently delete my Gmail account (contacts, calender, emails)? Or will I able to retrieve my account once again after the Factory Data Reset?
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Aug 4, 2010
I am really starting to hate my EVO. It took a week for me to download a paid app, now I am not getting the new update, and I can't access the manage my apps setting. My brother bought his phone the same time I did, and he's not having any of these problems. I am wondering how do I reset it? maybe and hopefully I wont have as much problems with it.
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