Sprint HTC Hero :: HTC Mail With IMAP Server
Jan 28, 2010
I've tried searching for this issue around the forums, but I can't find anything similar.I bought a Hero about a month ago, and I use the Gmail app to get my Google Mail with no problems at all.I set up the default Mail app to get my work e-mail using an IMAP incoming server and SMTP outgoing server, and that's where my problem exists.When I set up the account on the Mail app, everything works great and it downloads the e-mails I've received within the last few days.After 12-24 hours, it stops downloading any e-mails into my Inbox. If I hit refresh, it refreshes without any error messages, but no mail shows up.I tried deleting the mail account several times and setting it up anew; each time the same thing happens it works for the first 12-24 hours and then stops downloading.(I can still send e-mails with no problem.I've tested that.)The strangest part is that if I hit Menu from my Inbox and choose the Folders option, I get a folders list that has some of my IMAP folders in it, but then where the list should include folders that have sub-folders, it instead begins a list of literally thousands of folder names like {33}, {51}, {20}, {27}, {22}, {34}, and so on. (The numbers in the brackets appear as the folder names, and the numbers often repeat, but not in a recognizable pattern.) Overall, the list of "folders" with those numbers in brackets is thousands of items long.
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Dec 14, 2009
New to this forum. Just bought my Hero the other day and am loving it! As a die-hard Apple fan who's stuck with Sprint, I'd say the Hero get's high marks in my book.Anyway, I'm a MobileMe subscriber and have all my various email addresses funneling down to my MobileMe account. I set up the Mail app to retrieve email from my MobileMe account via IMAP but am having a bit of trouble with the Sent and Trash folders.The Android Mail client is creating a secondary Sent and Trash folder even though "Sent" and "Trash" already exist in MobileMe. I noticed that there's also a Deleted Messages and Sent Messages folder as well in the Android Mail client.I tried out the K-9 Mail client which allows you to remap the folders (I remapped Sent to Sent Messages and Trash to Deleted Messages), but I'm not a big fan of K-9 and love how the default Mail app works.Does anyone know how I might be able to remap folders or get the Sent/Trash folder in the Android Mail client to map to the Sent/Trash folder in MobileMe?
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Oct 13, 2009
IMAP path prefix is missing in the HTC mail app when setting up a new email account so basically you can't set up your IMAP mail properly.
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Sep 7, 2009
Is it possible to get the mail app to display unread counts for imap folders?
I have a bunch of server-side filters that move unread email into different folders, but its not possible on the Hero to see which imap folders have unread items (except In box). I've tried both the Mail app and K-9 but couldn't find a setting to show them. Anyone else figured it out?
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Aug 29, 2009
just got my new Hero yesterday and spent last night setting it up.I pull e-mail from my home e-mail server (an Excito Bubba) via IMAP, and had settings that worked flawlessly with my old HTC Tyntyn I entered these these into the Hero and although the device 'accepted' them it's not downloading any e-mail.I've searched through all the settings including how many and how frequently to download e-mail and all seems ok.It's really frustrating as it should be so simple.I've also tried a simple pop3 account that I have with lineone and no joy in setting that one up either.I called Orange tech support but they couldn't help either and I don't really want to return the phone.I have also tried a factory reset a few times and re-entered the settings via the wizard and manually but still no joy.
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Nov 22, 2009
IMAP is supposed to be more efficient (and thus may save battery life), but either way on the Hero you must tell the phone to check for mail at a specified time interval (for example every 5 min.) Thus it seems that in this particular implementation neither POP or IMAP would be more efficient than the other. Anyone tested this in terms of battery usage on the Hero?
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Jan 6, 2010
Hey now i'm using the gmail app on the Hero, but i like htc mail widget.But every time i try to set up my gmail account in htc mail, it says that the server isn't answering.
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Oct 16, 2009
is anyone having issues with yahoo. i cant seem to retrieve my mail from their servers.
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Feb 23, 2010
That's right. I have my gmail account linked to the Mail app (not the Gmail app, just didnt like UI) and it has been working fine until today. Now, the app won't retrieve mail from my account. I am looking at my mail app, and dont see the new mail that I am seeing when viewing my in box on my computer. Yes, I have pressed menu>refresh, and yes I have tried rebooting.
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Feb 2, 2010
I'm new on here although have been lurking for a while trying to suss out my hero.I need help setting up my orange email account on the phone, I've tried searching the forum without success, point in the right direction if you can.anyway when I try to set it up the phone responds with 'cannot connect to the mail server to verify your account information. Your server is not responding'This is driving me mental. Please be gentle as I'm not the most technically savvy with these things.
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Feb 19, 2010
when using it with an imap (not gmail) mail account, can k-9 upload the emails you send from the mobile to the 'sent' folder on the imap server? I searched several forums reviews blogs etc but couldn't find anything on this point. It would be very useful because it would allow me to easily keep track of the emails I send from the mobile, just like I do with Profimail on my Nokia at the moment.
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Apr 4, 2010
Is there a way to set up Android to access an IMAP email server that is not Gmail, without having it set up to use Microsoft Exchange?
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Nov 10, 2008
I briefly owned a blackberry not too long ago so that I could handle work e-mail on the go. However, I was disappointed with its e-mail capabilities (or lack thereof) and quickly got rid of it.Due to the nature of my work, I use several different e-mail accounts and I need to be able to access them using imap so that when I move or delete an e-mail locally, it gets updated on the server. Can the G1 accommodate this? For each e-mail account, can you specify things like imap and smtp server?I use a gmail account, a google apps account and three other accounts with other e-mail providers.
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May 6, 2010
I have the option if I want to convert my main mail account to an Exchange account or keep it as an IMAP account. So far I have the phone setup with my IMAP and it's pretty decent, messages appear as unread if I've read them on another computer, I can switch to different folders I've setup, etc. The only thing is that it checks mail every 15 minutes (i could change it to 10 but the polling technique is still used). Is Exchange ActiveSync any better in Android or is it buggy? I'll switch if the push email really is instant and non buggy.
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May 20, 2010
I have a few questions:
1. Why did HTC not include IMAP IDLE (push) as an option in their mail client?
2. Does K-9 Mail drain your battery faster if set to IMAP IDLE (push) ? I have heard varying opinions on this.
3. I considered just forwarding all email to gmail since it does use IMAP IDLE but I was wondering if I reply to an email that is forwarded to gmail will it send it from my gmail address or can I have it sent from the original forwarded address?
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Jun 7, 2010
Attempting to setup my work email on my Evo.The incoming settings are correct and it connects no problem. However I am having some problems with the outbound settings.We do no require login for the outgoing server. So I removed the check mark but then the next button is grayed out.I am receiving email but am currently unable to send any messages.
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Jun 6, 2010
I just got my HTC Desire on Friday and I have been having trouble setting up the POP3/IMAP mail program. I have several email addresses and wanted to put them all on this but so far have only managed to get 1 to work.The address I got to work was a @hotmail.com address.
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Nov 8, 2009
just got the DROID and my biggest complaint right now is with the Mail application (not the Gmail one). I have it set up for IMAP for my home email, and I can not move messages from my inbox into another folder.Can you actually do that? If so I haven't been able to figure out how.If you can't, is there a different Mail application for Android that will let you do that?It seems like a common enough feature that you would think it would be there.
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Aug 19, 2010
One of the primary reasons for getting my Incredible was to integrate my business email.However, no matter what I try I cannot get my account to authenticate.Using a telnet app on the phone I can connect to port 143 on my mail server and authenticate but NOT with the built in app.I can, however, access my personal email on the same server and gmail.Has anyone had any difficulties with IMAP and if so, what might have been done to overcome that?
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Aug 30, 2010
When I delete a message from my K9 Mail app, it creates a label in my webmail account named "[imap]/trash". It also places a copy of the mesasge in the normal TRASH folder. I delete the [imap]/trash folder from my webmail account, but K9 re-creates it whenever I delete a message from the phone. How can I stop K9 from doing this, and only placing a copy in the normal TRASH folder?
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Nov 14, 2009
"Unable to open connection to server." That's the message I'm getting from my Droid every time I try to set up a connection to my web hosts SMTP server using IMAP. The settings I put in the Droid work fine on my laptop and on my blackberry.
I've tries using ports 25, 1025, 465 and 587. I even tried 143 and 585. Anyone have any clue why this is happening? Anyone else having trouble with SMTP/IMAP connections to their email server? Right now I can't send emails from the Droid and that's a HUGE problem.
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Apr 8, 2009
I must say I am a little underwhelmed by the Email that comes as standard and wonder if there are any alternatives. I want to be able to look at a of couple of different IMAP servers. I would like the number of new items in each folder (I filter on my server) a tree view of folders (so if I have a folder/subfolder then the subfolders are hidden ability to search for messages with a particular subject.
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Aug 31, 2010
For some reason, my inbox for my IMAP connection to the office email decided to empty itself on my Desire (2.1).An email arrived and I opened the inbox (not the email) and my inbox was empty.I have just popped in to the office (day off - typical!) and all my email is still there so it's not a total loss, just a little confusing since everything was working sweetly.The email server is based on an OS X 10.6.4 server in the office (not that this should have anything to do with it really).I've been through checking the settings and they're all OK. Only thing I haven't tried is removing the account and putting it back on. Might give that a try later on.
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Nov 8, 2010
As of 11/07, I began having problems with Yahoo Mail through IMAP setup on my DINC. I no longer receive any new messages. I've restarted the phone. Deleted the account and set it up again. Not sure what happened.
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Jul 17, 2010
All great website I have been reading for months. I have a Yahoo email question. When I use the program "mail" on my Eris and input my email and password it automatically uses an imap server. I notice that on the imap server I cannot use WiFi to check my email. When I use the Yahoo mail as a pop server it works perect on WiFi. I don't understand the difference. Which is better imap or pop?
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Apr 15, 2010
I have not gotten my picture mail since The 1st of the month.I have gotten like 4 total that have slipped through. I have called Sprint like 8 times and was told it was a known problem with the HTC Hero. I asked if it possibly had anything to do with the 2.1 upgrade.I was told absolutely not! On the 7th, one operator told me that the upgrade was coming out on the 9th.On the 9th, no upgrade.So I called and was told that it was coming, but unsure when, but still unrelated.Called again this Monday, still a known unrelated issue. I was offered a service credit if $35.00. Called today and spoke with Operator Pamela. She told me that it is a known problem and would be fixed with the 2.1 update.She said it was suppose to come out on the 9th but got pushed to the end of the month.Keep checking sprint.com/download.
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Mar 25, 2010
I had my Hero setup perfectly for few weeks and now the outgoing SMTP login keeps changing to the IMAP login instead of keeping the sprint SMTP address. Happened the other day and thought I did something and fixed the SMTP server info for my sprint account and worked perfectly. Today i try to send a email and does not go to account settings and shows my IMAP login information and not my sprint.
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Jul 20, 2010
New to Android - kind of overwhelmed.My big problem now is that if I get an email (gmail) on my phone, and I delete it, it is deleted from my server as well.I need to be able to delete it from my phone if necessary but keep it on my server.
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Dec 8, 2009
My HTC Hero have problems to sync the calendar with our exchange server! emails and contacts are all OK!
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Mar 11, 2010
My messages aren't deleting from the server. They delete from my gmail app but the app still shows the number of emails as if I never deleted. I check gmail.com and they are still there. Don't know how to fix...
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