HTC Hero :: IMAP E-mail Not Working On New Hero
Aug 29, 2009
just got my new Hero yesterday and spent last night setting it up.I pull e-mail from my home e-mail server (an Excito Bubba) via IMAP, and had settings that worked flawlessly with my old HTC Tyntyn I entered these these into the Hero and although the device 'accepted' them it's not downloading any e-mail.I've searched through all the settings including how many and how frequently to download e-mail and all seems ok.It's really frustrating as it should be so simple.I've also tried a simple pop3 account that I have with lineone and no joy in setting that one up either.I called Orange tech support but they couldn't help either and I don't really want to return the phone.I have also tried a factory reset a few times and re-entered the settings via the wizard and manually but still no joy.
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Dec 14, 2009
New to this forum. Just bought my Hero the other day and am loving it! As a die-hard Apple fan who's stuck with Sprint, I'd say the Hero get's high marks in my book.Anyway, I'm a MobileMe subscriber and have all my various email addresses funneling down to my MobileMe account. I set up the Mail app to retrieve email from my MobileMe account via IMAP but am having a bit of trouble with the Sent and Trash folders.The Android Mail client is creating a secondary Sent and Trash folder even though "Sent" and "Trash" already exist in MobileMe. I noticed that there's also a Deleted Messages and Sent Messages folder as well in the Android Mail client.I tried out the K-9 Mail client which allows you to remap the folders (I remapped Sent to Sent Messages and Trash to Deleted Messages), but I'm not a big fan of K-9 and love how the default Mail app works.Does anyone know how I might be able to remap folders or get the Sent/Trash folder in the Android Mail client to map to the Sent/Trash folder in MobileMe?
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Jan 28, 2010
I've tried searching for this issue around the forums, but I can't find anything similar.I bought a Hero about a month ago, and I use the Gmail app to get my Google Mail with no problems at all.I set up the default Mail app to get my work e-mail using an IMAP incoming server and SMTP outgoing server, and that's where my problem exists.When I set up the account on the Mail app, everything works great and it downloads the e-mails I've received within the last few days.After 12-24 hours, it stops downloading any e-mails into my Inbox. If I hit refresh, it refreshes without any error messages, but no mail shows up.I tried deleting the mail account several times and setting it up anew; each time the same thing happens it works for the first 12-24 hours and then stops downloading.(I can still send e-mails with no problem.I've tested that.)The strangest part is that if I hit Menu from my Inbox and choose the Folders option, I get a folders list that has some of my IMAP folders in it, but then where the list should include folders that have sub-folders, it instead begins a list of literally thousands of folder names like {33}, {51}, {20}, {27}, {22}, {34}, and so on. (The numbers in the brackets appear as the folder names, and the numbers often repeat, but not in a recognizable pattern.) Overall, the list of "folders" with those numbers in brackets is thousands of items long.
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Sep 7, 2009
Is it possible to get the mail app to display unread counts for imap folders?
I have a bunch of server-side filters that move unread email into different folders, but its not possible on the Hero to see which imap folders have unread items (except In box). I've tried both the Mail app and K-9 but couldn't find a setting to show them. Anyone else figured it out?
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Oct 13, 2009
IMAP path prefix is missing in the HTC mail app when setting up a new email account so basically you can't set up your IMAP mail properly.
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Sep 7, 2010
I have a Sprint Hero, and I flashed the newest cyanogenmod (6.0 froyo) rom.but my voicemail does not work properly.I just get a text message saying the person has sent me a Voice SMS, but then I cannot retrieve it. Anything I can do, or is this a quirk with the rom?
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Nov 5, 2009
I clicked on the voicemail icon, on my homepage, and it asked me if I wanted to download an update to which I said yes. It then started with the process and the screen said it was downloading.........2 days later, every time I go into voicemail ..it says it's downloading. I tried to cancel...1 day later it is still cancelling. How can I get out of this screen?
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Jun 29, 2010
[Imap]/Drafts
[Imap]/Sent
[Imap]/Trash
Why did gmail create these labels? All of them are empty so can I just delete them? I use the gmail app and not the HTC one.
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Nov 22, 2009
IMAP is supposed to be more efficient (and thus may save battery life), but either way on the Hero you must tell the phone to check for mail at a specified time interval (for example every 5 min.) Thus it seems that in this particular implementation neither POP or IMAP would be more efficient than the other. Anyone tested this in terms of battery usage on the Hero?
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Feb 25, 2010
I have set up email sync for IMAP and receive new emails when on Wifi. However, for some reason the sync does not work on Mobile Broadband.
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Mar 18, 2010
I have a HTC Hero on o2 (an unlocked G2 Touch to be specific) which is set up to connect to my work email using the on-board mail app (the non-gmail one). As I have folders for my emails, I use IMAP both within Outlook 2003 at work and on the Hero. This all worked swimmingly for about 2 months and then recently I have noticed that I have been getting a lot fewer emails both on the Hero and within Outlook. I have also seen emails which I received during the day in Outlook disappearing after about an hour or so. I have spoken to my email provider and they tested it by sending me an email (genius) which strangely is still present in outlook, although it didn't appear on my hero. So in summary, it seems that I have two problems - my hero doesnt seem to download any emails, and my IMAP account is losing emails. I should probably add that my hero is configured to show all emails (irrespective of age or size). I have also checked my webmail and the emails are missing from there.
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Jan 10, 2010
wheres the option or the settings screen to choose either IMAP or POP
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Aug 24, 2009
Wondered what people's thoughts were on the mail apps that come with the phone? I've been using the HTC app, but have noticed that after a day or so the notification sound stops playing when I receive an email. This happened for anyone else? Anyone tried both apps for any length of time and have strong opinions over which app is better? I saw a review that said the HTC app is better but the Google one doesn't seem too bad to me... Anyone using the Google app that would care to chime in?
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Nov 5, 2009
Does anyone know how to turn off the voice mail on the hero?
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Nov 10, 2008
I briefly owned a blackberry not too long ago so that I could handle work e-mail on the go. However, I was disappointed with its e-mail capabilities (or lack thereof) and quickly got rid of it.Due to the nature of my work, I use several different e-mail accounts and I need to be able to access them using imap so that when I move or delete an e-mail locally, it gets updated on the server. Can the G1 accommodate this? For each e-mail account, can you specify things like imap and smtp server?I use a gmail account, a google apps account and three other accounts with other e-mail providers.
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May 6, 2010
I have the option if I want to convert my main mail account to an Exchange account or keep it as an IMAP account. So far I have the phone setup with my IMAP and it's pretty decent, messages appear as unread if I've read them on another computer, I can switch to different folders I've setup, etc. The only thing is that it checks mail every 15 minutes (i could change it to 10 but the polling technique is still used). Is Exchange ActiveSync any better in Android or is it buggy? I'll switch if the push email really is instant and non buggy.
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May 20, 2010
I have a few questions:
1. Why did HTC not include IMAP IDLE (push) as an option in their mail client?
2. Does K-9 Mail drain your battery faster if set to IMAP IDLE (push) ? I have heard varying opinions on this.
3. I considered just forwarding all email to gmail since it does use IMAP IDLE but I was wondering if I reply to an email that is forwarded to gmail will it send it from my gmail address or can I have it sent from the original forwarded address?
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Jun 7, 2010
Attempting to setup my work email on my Evo.The incoming settings are correct and it connects no problem. However I am having some problems with the outbound settings.We do no require login for the outgoing server. So I removed the check mark but then the next button is grayed out.I am receiving email but am currently unable to send any messages.
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Oct 16, 2009
is anyone having issues with yahoo. i cant seem to retrieve my mail from their servers.
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Feb 23, 2010
That's right. I have my gmail account linked to the Mail app (not the Gmail app, just didnt like UI) and it has been working fine until today. Now, the app won't retrieve mail from my account. I am looking at my mail app, and dont see the new mail that I am seeing when viewing my in box on my computer. Yes, I have pressed menu>refresh, and yes I have tried rebooting.
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Jun 6, 2010
I just got my HTC Desire on Friday and I have been having trouble setting up the POP3/IMAP mail program. I have several email addresses and wanted to put them all on this but so far have only managed to get 1 to work.The address I got to work was a @hotmail.com address.
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Nov 8, 2009
just got the DROID and my biggest complaint right now is with the Mail application (not the Gmail one). I have it set up for IMAP for my home email, and I can not move messages from my inbox into another folder.Can you actually do that? If so I haven't been able to figure out how.If you can't, is there a different Mail application for Android that will let you do that?It seems like a common enough feature that you would think it would be there.
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Aug 19, 2010
One of the primary reasons for getting my Incredible was to integrate my business email.However, no matter what I try I cannot get my account to authenticate.Using a telnet app on the phone I can connect to port 143 on my mail server and authenticate but NOT with the built in app.I can, however, access my personal email on the same server and gmail.Has anyone had any difficulties with IMAP and if so, what might have been done to overcome that?
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Aug 30, 2010
When I delete a message from my K9 Mail app, it creates a label in my webmail account named "[imap]/trash". It also places a copy of the mesasge in the normal TRASH folder. I delete the [imap]/trash folder from my webmail account, but K9 re-creates it whenever I delete a message from the phone. How can I stop K9 from doing this, and only placing a copy in the normal TRASH folder?
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Aug 31, 2010
For some reason, my inbox for my IMAP connection to the office email decided to empty itself on my Desire (2.1).An email arrived and I opened the inbox (not the email) and my inbox was empty.I have just popped in to the office (day off - typical!) and all my email is still there so it's not a total loss, just a little confusing since everything was working sweetly.The email server is based on an OS X 10.6.4 server in the office (not that this should have anything to do with it really).I've been through checking the settings and they're all OK. Only thing I haven't tried is removing the account and putting it back on. Might give that a try later on.
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Nov 8, 2010
As of 11/07, I began having problems with Yahoo Mail through IMAP setup on my DINC. I no longer receive any new messages. I've restarted the phone. Deleted the account and set it up again. Not sure what happened.
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Jul 17, 2010
All great website I have been reading for months. I have a Yahoo email question. When I use the program "mail" on my Eris and input my email and password it automatically uses an imap server. I notice that on the imap server I cannot use WiFi to check my email. When I use the Yahoo mail as a pop server it works perect on WiFi. I don't understand the difference. Which is better imap or pop?
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Feb 1, 2010
You will need to flash an extra file, but you can now run your rooted hero at 528 (or slower if you prefer)
ITS SO GOOD
[CDMA KERNEL ROM]Gumbo Kernel beta project + RAM hack - xda-developers
I didn't have anything to do with this, and I didn't find this link, I just posted it from my old thread about the overclock widget (thanks to whoever found this). I figured that people who don't check xda regularly (like myself) might want a heads up, so here you go.
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Aug 21, 2009
I'm having trouble setting up Yahoo Mail in the Mail app.The settings appear to be correct as detailed on http://popfwd.mail.yahoo.com/pf/PopConfig but it keeps saying "Authentication failed. Please verify your username/password." I've tried the username with and without "@yahoo.co.uk" and double-checked that the password is correct.
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Aug 28, 2009
Not got the phone yet.. but it looks good.. as an Apple fan i love the Iphone but im not willing to change carrier or pay what they want.. so i think the hero is my best option.. What is important to me is my email.. I want to be able to sync my yahoo account with yahoo mail and the mail on the phone so if i send an email on my phone it will appear in the sent folder on my yahoo mail on the computer and vice versa if you follow... With Android being google will i be able to do this from the phones email client like the iphone does...
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