Sprint HTC Hero :: 2.1 - Function Hangs - Locks Up Constantly
Sep 21, 2010
Upgrading my Sprint Hero to 2.1 has been a complete disaster. The one improvement is that the browsers work faster. Oh...and the menus are prettier and perhaps more intuitive.
The phone and just about every other function hangs, the phone locks up constantly - especially when entering and leaving email - and generally is unusable. I've been doing battery pulls 4+ times a day just to get the phone re-started when it locks up.
I work for a university and they got me a warranty replacement, which I've had for all of 8 hours. I can already tell that it's not as responsive as the previous Hero before I "upgraded" it. I'm just hoping it won't be as consistently laggy and non-responsive as the upgraded one.
My advice to anyone reading this thread - if your phone has not been upgraded to OS 2.1, DO NOT DO IT. Wait until a couple more updates are available...my experience has been completely bad.
Right now I can't wait for another update, hoping that it will resolve all the lag and hangup problems created by 2.1.
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Jan 30, 2010
I'm having a very annoying problem with my Sprint HTC Hero, as follows:
When an incoming call comes in after my phone has been dormant for a while (screen off), I am often unable to answer it, because the phone just hangs for about 5 or 10 seconds. That is to say, the phone rings, and the screen lights up and displays the caller ID, but when I try to drag the slider down on the screen to answer the call, nothing happens -- the screen is basically frozen up. It hangs like this for a few seconds -- just long enough that I'm unable to answer the call in time.
Does anyone else have this problem? Do you guys think this is a software issue or a hardware issue? And, most importantly, does anyone know of a fix for this?
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Oct 6, 2010
I just rooted my hero and am trying to run cyanogen, but it locks at the load screen, keeps displaying the logo over, and over, and over and.....well you get the idea. Tried 2 diff files, no joy.
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Jun 22, 2010
I posted this last night in the regular Sprint HTC forum, but it may be more root related and I thought those of you that frequent this forum may be better at coming up with the fix. Had to RUU back to 1.5, then re-rooted and restored back to a nandroid of ZenROM. Market has always worked fine, until after this process yesterday.I am able to search the market, it says the app will download, but never does. All my contacts are there, web works, email works, I have rebooted, restored to a different Nandroid still hangs at starting download. Googling turns up a few responses regarding British users having their gmail adresses wrong "googlemail" vs "gmail" but that isn't the issue here.One possibility.when I RUU'd back to 1.5, I MAY have accidently typed the gmail address incorrectly...(I have two that are similar except for one digit) But when I restored back to the ROM I'm using, it shows the correct address in the accounts and sync area. This is the only thing I can think of.
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Oct 31, 2009
How many MB's of RAM are you supposed to have on the Sprint HTC Hero? After a fresh reboot, my phone is at 62 MB of RAM. Then I use the phone for a couple of minutes (check my facebook, check email, check weather, and maybe send an SMS text) and I'm down to 30MB of RAM, which almost never goes back to anything close to 60's. Is this normal? I feel like no matter how many apps I manually close (minus the essential ones) I am still sitting and very low available memory (that is, if 30MB is supposed to be considered low).Anyone able to shed any light on this? What happened to Hero's 288MB of RAM?
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Aug 4, 2010
Do you just turn it on when you know you're in a wi-fi area, or do you leave it on and let it auto-connect when it is in a wi-fi area?
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Apr 16, 2010
First off, let me say that I really really like these forums. I have been lurking forever and have never had to post any questions because I can ALWAYS do a search and find a post that leads me in the right direction. This one has me stumped though.
I rooted this past weekend and flashed the new fresh2.0d ROM. I upgraded the 1.5.2 image to 1.6.2 and I just installed the 2.42.00.03.10 radio.
Now when I back out of any program I get a black "fresh" screen and my home screen loads like it does when the phone boots up. My twitter app and my bookmarks do the same. This is each time I back out of a program. It only started today after I upgraded the image and radio. Would those cause this or is it another problem?
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Apr 15, 2010
EAS keeps asking me to provide my current pwd and change it to a new pwd? i have three gmail accts i want to monitor two actual "@gmail.com" accts and one google apps acct i've got the two gmail accts in the stock gmail app i wanted to use the exchange client for my google apps but after i configured the EAS client, i keep getting prompted for passwords!
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Jan 25, 2010
Does it affect the battery if I constantly keep my phone plugged into my USB while at work? It's kind of warm right now, but I'm not worried b/c it's not overly hot. I just want to make sure it's ok. I got this phone Friday for my wife and myself and we both love it. My wife says she can't hardly put it down. I'm sitting at work streaming pandora while I work.
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Mar 3, 2010
Lately I have been getting very poor signal strength on my Hero. It went from 3 or 4 bars, down to 1 or 2 at my house, and I constantly drop calls. I live in an area where I am supposed to have excellent signal strength too. Called tech support, they checked the towers, and all is fine. I have my phone set to Sprint only, and whenever I make a call, and end the call, my signal drops to 0, and sometimes even get an x meaning no signal, but either way what bothers me is when I end the call my data, whether it is Ev, or 1x lights up and sends/receive's data for about 5 seconds. After that the signal comes back. Now what in the world does data have to do with voice? Nothing. My phone is stock with no 3rd party apps installed at all.
I have reset to factory too, doesn't help Firmware and PRL are both up to date too.
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Jan 8, 2010
Not sure if this is how it's intended to work, but when I try to search through my text messages (go in to Messages app, press the hard search button key), it only seems to search the last sent text for every thread (as opposed to the entire thread).
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Oct 14, 2009
If is there a ways to remove/delete words you might have added by accident from the auto-correction feature?
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May 24, 2010
Back in the day when I used my compaq ipaq, I could change the function of the buttons on the face plate. Does anyone know if that is possible with the Hero or any other android phones?
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Nov 15, 2009
I tried searching for this, to no avail, but here is the situation. I was on my main Home screen and just trying to figure stuff out and when I long press the menu key it brings up the onscreen keyboard. I figured it was for contact search or something, but it did nothing when I typed...or so I thought. Now everytime I back out to the Home screen a little transparent "window" displays with letters i first typed. I cant type new letters to display or even use the backspace key to erase. Any one know what Im talking about?
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Nov 1, 2010
Every time i lock the screen the SIM locks as well, meaning I have to enter the SIM pin code every time I unlock the phone! Also no one can call me since the SIM is locked. Anyone else got this problem? This happened once in a while on 1.6 but since my update to 2.1 this morning it happens every time.
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Nov 14, 2009
I downloaded beebplayer straight away cause i am a frequent iplayer user, but beebplayer is 100% unwatchable for me. The video and sound stop and start every few seconds. Could it be because my wireless is Belkin Pre-N? If it is because of the router, is there anyway to fix it short of buying a new one, cause I cant afford it at the moment. Does Flash in the browser only work for certain things? I've been trying to watch some break.com, tvshack and megavideo (all flash) but all that seems to happen is the player itself comes up, loads, but never starts playing?
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Oct 16, 2010
just updated my Htc hero (GSM) firmware 1.5 to 2.1 through the system settings>update without Rooting it ;( Now it wont go ahead of boot screen, just hangs on the hero screen
1) Tried removing battery/sdcard didn work
2) Recovery mode - It is showing me a Hero with a triangle having " ! " mark
3) In System recovery utiltity (home+power)
- tried wipe data, it works
- but when i try apply sdcard:update.zip -> E:cant open /sdcard/update.zip
(No such file/directory).Installation Failed
it also shows me this error : E:can't open/cache/recovery/command
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Jun 2, 2010
I've a rooted hero running SenseROM 2.1. If I start the superuser permissions app directly or via apps which make a root permissions request (titanium backup, some of the screenshot applications) the SU request program hangs with a plain black screen. It doesn't even respond to a force-close request from the "program has stopped responding" dialog.
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Jun 25, 2010
I just installed the firmware update for HTC Hero when it prompted me to download it and install on my phone. Everything is great, EXCEPT, my touch input keyboard always stops unexpectedly when i try to use it. i can't type anything with it! the message i get:
Sorry!
The application Touch Input (process com.htc.android.htcime) has stopped unexpectedly. Please try again.
FORCE CLOSE.
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Oct 17, 2009
Had my Hero for a few weeks now and overall loving it. Its Orange branded and updated to the latest ROM. Lately I've started to face this problem where Facebook (from Social Networks), keeps getting logged out every other second or so. Most of the times it just won't log-in with a 'Service not available, try again' sort of message. Also if I try to log in from the Contact, it behaves the same way.On the other hand, the Facebook widget and app are connected and working fine. This is really upsetting since I have many contacts on Facebook and having their pictures showing in the Contacts was a pretty handy feature for me.I've already reset it once, but to no avail. My Twitter and Flickr accounts remained signed in, whereas Facebook just doesn't. I've also tried signing in on an alternative Facebook account to isolate the issue, but the result was the same.Would love to hear from folks facing the same thing and what they did to resolve it. I've also put in a message with HTC.
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Oct 21, 2010
Updated to 2.1-update1 and everything is fine other than Gmail.
I can't send any emails at all, they just sit in the outbox saying "sending". If I long press on any of them, I get an error:
The application Google Mail (process com.google.android.gm) has stopped unexpectedly. Please try again.
I can recieve emails with no problems. I've cleared the cache and data for Gmail, I've rebooted the phone countless times, restarted the gmail process etc etc
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Jul 5, 2010
Is Sprint offering a trial for the Hotspot function on the EVO?
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Oct 26, 2010
The audio/music player on my HTC Hero locks up immediately when it starts. As a result I cannot preview any sounds or play any music unless I stream with pandora or something. I have installed another music player app, which is fine for music, but the default player remains the one that locks up, so if I click an audio file to preview it, that app comes up and locks. Is there a fix for this? Can I somehow set another 3rd party player as default?
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Feb 28, 2010
Does anyone know if the Hero supports this function or would it be possible to do? I know its a phone etc but having pics on the tv screen will be quite cool, especially with some of the 3d games too!
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Jan 27, 2010
I've noticed with my T-Mobile G2 that there is no call waiting alert with the default settings, so I'm never aware of someone trying to ring me from within another call - a function that's been standard on every other mobile I've used.
I'm sure it must be possible to set this up, but can't seem to find out how to do it. Very annoying, as I invariably get calls on top of one another and people are starting to tell me they're sick of being put through to my voicemail.
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Oct 13, 2009
I could only watch with envy as T-Mobile got and Android phone and Verizon didn't.
Well, my girlfriend is, unlike me, on T-Mobile, and after doing some research, have discovered that the HTC Magic falls short of what she wants. Fortunately, the HTC Hero manages to meet her biggest requirements. But we've run into the issue of her being on T-Mobile, which doesn't (currently) carry the HTC Hero in the US.
My question then, is if there are any known plans to bring the HTC Hero to T-Mobile in the US, and if not, is there any way to import one and get it to function properly?
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Nov 5, 2009
hero came today and so fair im really impressed! free phone and �15 a month on orange with unlimited txt's 300 min and unlimited internet. phones great fantastic touch screen and i luv the app's.couple of niggly things first of all tho! how can i delete an app i've downloaded? and is there a facebook app anyone knows of where u can use the "chat" function?Ive tried some video as well as people said its abit laggy, i have found this sadly as well i've tried some different media players but the same thing, anyone know of a fix for this?
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May 4, 2010
I have just got my hero back from RMA with a new screen. (the old one was fubar). But now the back button is bringing me the homescreen. And not the last screen. So if I browse my settings, and go 4 screens in. I want the back button to bring me to screen 3 (like it used to), and not to the home screen.
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Jul 27, 2010
My daughters are forever taking my phone to play with and downloading games etc. This isfine but it does limit what apps I can put on my phone. Does anyone know of any apps I can get whereby it will give me the function to hide apps and have a password to access them?
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Sep 16, 2010
after installing 2.2 on my hero, everything was working fine, until now. im having problems with my text messages, they wont send under sprints network, if i put it in roaming then they send right away, but roaming has awefully slow (1x) network speeds, but if i put it back to the 3g network speeds of sprint then everytime i try to send a text it just swirls in circles (the little thing next to the message) and wont send. is this sprints network being down? or does this have to do with the 2.2 update?i dont think its sprint because my mom and sister arent having any problems with there phones from the same plan. but i tryed restarting many times, taking out and leaving out the battery, putting it in airplane mode and turning that back off to reset connection, iv tryed everything and cant get it to work, so idk what to do, and i dont understand why if it was a software problem with the 2.2 installation, why would they send in roaming but not on sprints network?
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