Sprint HTC Hero :: Hangs During Incoming Call
Jan 30, 2010
I'm having a very annoying problem with my Sprint HTC Hero, as follows:
When an incoming call comes in after my phone has been dormant for a while (screen off), I am often unable to answer it, because the phone just hangs for about 5 or 10 seconds. That is to say, the phone rings, and the screen lights up and displays the caller ID, but when I try to drag the slider down on the screen to answer the call, nothing happens -- the screen is basically frozen up. It hangs like this for a few seconds -- just long enough that I'm unable to answer the call in time.
Does anyone else have this problem? Do you guys think this is a software issue or a hardware issue? And, most importantly, does anyone know of a fix for this?
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May 12, 2010
Is anyone aware of an APP, or any way to change the way i answer an incoming call. First when i am pulling it out of my pocket i accidentally answer it before i am ready to. The other problem is when i see someone is calling and i try to answer it, the call gets hung up on sometimes. I was hoping that somehow maybe an app would appear on the screen where i could enter a code or something like that.
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Aug 2, 2010
When I'm on a call and a 2nd call comes in, my phone doesn't ring or anything. Is there anyway to change this so that I know when I have a call waiting without having to look at the screen (which is usually pressed up against my ear)?
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Jun 22, 2010
I posted this last night in the regular Sprint HTC forum, but it may be more root related and I thought those of you that frequent this forum may be better at coming up with the fix. Had to RUU back to 1.5, then re-rooted and restored back to a nandroid of ZenROM. Market has always worked fine, until after this process yesterday.I am able to search the market, it says the app will download, but never does. All my contacts are there, web works, email works, I have rebooted, restored to a different Nandroid still hangs at starting download. Googling turns up a few responses regarding British users having their gmail adresses wrong "googlemail" vs "gmail" but that isn't the issue here.One possibility.when I RUU'd back to 1.5, I MAY have accidently typed the gmail address incorrectly...(I have two that are similar except for one digit) But when I restored back to the ROM I'm using, it shows the correct address in the accounts and sync area. This is the only thing I can think of.
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Sep 21, 2010
Upgrading my Sprint Hero to 2.1 has been a complete disaster. The one improvement is that the browsers work faster. Oh...and the menus are prettier and perhaps more intuitive.
The phone and just about every other function hangs, the phone locks up constantly - especially when entering and leaving email - and generally is unusable. I've been doing battery pulls 4+ times a day just to get the phone re-started when it locks up.
I work for a university and they got me a warranty replacement, which I've had for all of 8 hours. I can already tell that it's not as responsive as the previous Hero before I "upgraded" it. I'm just hoping it won't be as consistently laggy and non-responsive as the upgraded one.
My advice to anyone reading this thread - if your phone has not been upgraded to OS 2.1, DO NOT DO IT. Wait until a couple more updates are available...my experience has been completely bad.
Right now I can't wait for another update, hoping that it will resolve all the lag and hangup problems created by 2.1.
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Jul 5, 2010
I have read a couple of threads that touched on this ring issue, but was unable to find any that had a solution or work around.Since the 2.1 update and the OTA update, many times when an incoming call comes, the phone doesn't ring. If I happen to be in front of the phone, I can see the screen change showing an incoming call.If I am listening to Pandora Radio, when the phone rings, Pandora stops, but the phone never rings.If I am not near or looking at the phone this results in missing the call.If I shut off the phone and re-boot it appears to ring fine, but at some point later in the day or week it will quit ringing.I normally never turn off the phone. Should I start to re-boot every day?
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Jan 22, 2010
It seems like my Samsung Behold2 the call drop ratios is extremely high, call drops out of no where and sometimes I have seen full bars on phone but still calls get dropped. Another issue that while on the call the other parties voice will stop coming, the phone will be running and shows the call timer on as well, cannot end the call if this happens, the dialers just seems like hanged. only thing to come out from this issue is either take the battery out or somehow manage it to go in airplane mode.
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Sep 18, 2010
I am not hearing my hero ring for incoming calls even though the ring volume is all the way up.
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Oct 1, 2010
I have htc hero phone. at first time when i answer the incoming call , ı can't to hear people voice... but at second time i can hear...
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Jan 13, 2010
I love my Hero! There is however, one setting on my Blackberry that I did like that I haven't been able to duplicate on my Hero. There was a setting on the Blackberry while sleeping, the phone would be the only thing to ring or make nose. Email notifications, etc., would be silent. Is there any quick setting or app to do this on Hero?
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Oct 19, 2009
I have a HTC Hero running the latest 1.5 software off of HTC site. One thing I have noticed, is that if I have any photos associated with a contact, the photo is heavily pixelated when it is displayed via an incoming/outgoing call.
I am using Gmail Sync to push email, calender and contacts. If I use the Pre or iPhone, then it shows up fine.
Is this a known bug? I have tried re-creating the image on the Hero - but once I select the area, it pixelates it again.
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May 10, 2010
I purchased the HTC Hero from Sprint around a week ago, and it came with a stock 1.5. Had no issues at all, so today decided to try out the leaked 2.1 RUU. Updated without a hassle, but I've been experiencing some issues. This led to me repairing the bootloader and then trying DamageControl 2.08, and now finally fresh 2.0d. All installations went perfectly, nothing to call home about.
It cannot automatically detect my timezone, and it has no clue as to my location for weather nor other features. When I enable the GPS to go onto Maps, it locates me as around 1,000 miles off the west coast of Africa, whereas I'm in Pennsylvania, USA. I can call my phone from another line, but no response on my phone (no calls received, nor missed calls). When voicemails/messages come in, they flood in (10 new messages, etc, that have all stacked up).
I'm using the Wireless Tethering that comes with Fresh 2.0d, and I used PDANet/EasyTether prior to now (as my sole internet is tethering). I'm wondering if this could have at all affected it. Even with tethering disabled for a good hour, still nothing can reach me. If anyone has any suggestions, that'd be greatly appreciated. (Perhaps a radio update?)
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Jun 11, 2010
One thing I find annoying is that when I get a new SMS text message or MMS I have to hit the red button, then swipe the monitor to unlock the phone to read the message, unlike when an incoming phone call comes in, I can just swipe the monitor and it will answer the call. Is there an app out there to make it so that all incoming txt messages will automatically unlock the screen so that I can just reply without having to go through all of the steps simply get to the txt message itself?
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Jan 16, 2010
How do I receive incoming calls using PdaNet with Sprint HTC Hero?
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Jan 17, 2010
HTC Hero on Sprint. I cannot receive incoming calls. I can call out, text, email, and get online. but no incoming calls coming in. I can get voicemails if I call, but no notification of voicemails.
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Dec 11, 2009
How can I turn off the default incoming ringtone, but allow personal ringtones to continue to function? I would like to specify what specific calls will cause my phone to ring.
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May 31, 2010
anyone know how to turn it off? after the update to 2.1, this feature seems to be gone. seems the only way to turn off vibration when receiving an incoming text message is to put the phone on silent. but then you miss incoming calls. also, my htc weather widget doesn't work either. keeps saying "no weather data available", no matter if I have the mobile network on or Wi-fi. anyone else having this issue?
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Jan 11, 2010
Sometimes when I get a phone call, I get the Accept / Decline Buttons on my phone. Other times, I don't get these options and only a choice to slide the screen to unlock to answer. This has been annoying, sometimes difficult to answer, and at times I have missed calls. I read in another post that I can simply click the: Green button / Red Button on the phone to answer or send to voicemail.
Question: Why is it that on some calls I get the Accept / Decline and on other calls I don't? I'm not sure if it has something to do with calls numbers matching my contact list vs. unknown numbers. Sometimes I get it, other times I don't. Is there a way to set my phone to get: Accept / Decline every time?
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Nov 28, 2009
Before the update, I had a screen similar to the alarm clock screen - an arc to pull down that would answer the incoming call.But after the update, I could have sworn there was a different screen. Like instead of that arc-bar, there was a green and red "answer" and "ignore" buttons. But now its the arc bar again.can someone shed some light on this?What does YOUR screen look like when receiving a call?
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Oct 24, 2009
Is anyone else using GV with their HERO? My incoming calls are not displaying a caller ID. Anyone else having this issue?I just checked and even if I call my Sprint # directly I have no incoming caller ID displayed.This must be a Sprint issue and not Google Voice.
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Jan 20, 2010
I have only had my Hero for a couple of days but am quickly become frustrated. Is there any way to change the notification sound with incoming texts? Also, every time I receive and incoming text my phone also vibrates. I've looked under notifications and can't find any way to change this. I'm about to pay the restocking fee and get a new phone.
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Mar 18, 2010
Incoming MMS messages are not downloaded or the phone says it cannot download. Whats wrong? i did not use to have this on my previous moment or hero before this one.
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Aug 29, 2010
hi i bought a htc desire and it was fine for a week and in the last three days when iring or some rings me it hangs up while talking.i have loads of coverage here in shepparton vic australia then allof a sudden it has no signal bars. went to the telstra shop today and done a sim replacement but i dont think its the sim card. need to know if anyone else has had this problem and what to do .
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Nov 29, 2009
All incoming calls go directly to voicemail when I am listening to music on my Hero. Is there a setting I haven't found to address this? Or an app?
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Nov 19, 2009
Sprint has reportedly stopped charging $0.20 per min for call forwarding (Conditional only). See here:
Google Voice & Sprint... 11/08/09 Inside Sprint Now. I've read tons of forums, discussions, web sites, and there's a lot of conflicting information and some Sprint reps are getting confused on this, it's new.
However, here's my general understanding:.................
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Sep 29, 2009
Is it possible to add an incoming call with current call to make it as a conference call programmatically?
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Nov 26, 2012
i need a way to understand that the incoming call is a forwarded call so i can deny it using tasker or another application.If possible i want to auto decline the call using tasker + secure settings or any other plugin
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Nov 7, 2010
This is a HUGE problem!
During a call, when I put the phone by my left ear, my ear and/or my cheek touch the screen, and though one would expect the buttons on the touch screen to be disabled during a call, when held against the ear and the face, I keep accidentally hanging up calls or in some other occasions, muting, having frustrated monologues to myself, thinking that the other person is ignoring me...
I mentioned using the left ear, because, it seems to have always happened when I held the phone by my left ear and not when I held it by my right ear.
I'm trying to find a more elegant solution, as dropping numerous calls is not an option. (today I dropped more than 15 calls). Any suggestions?
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Jan 25, 2010
how to disconnect the call(i.e incoming call) programmatically ?
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Dec 30, 2009
Searched on here but couldn't find a dedicated thread for the Not Call Log application.For those of you like me who accidentally call someone after hanging up this app is for you.It is free and simple.You set the app to go to a default screen after hanging up with someone.I have mine set to go to the home screen. Just a heads up for anyone interested.
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