Samsung Moment :: Phone Won't Receive Calls
May 28, 2010
My wife's phone can't get calls - it can get texts and data fine. At first, calls would go straight to voicemail, and now there is a message stating "The number or code you have dialed is incorrect". Nobody who has tried calling is marked "straight to voicemail", and I had a friend who is not on her contact list call her and he go the same thing. I rooted and removed some bloatware over a week ago, and had no problems. She had adialer installed, and removing that did nothing. I can make calls from her phone, although earlier she said she tried calling me (I was holding the phone because I just texted her to do it) and she said I went straight to voicemail. Sitting here, I called my phone and several other numbers with her phone with no problems.
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Aug 10, 2010
I can make calls. I can text and receive texts. Surf the internet fine.. I just cant receive any incoming calls. When people call me they get the generic " the sprint customer you are trying to reach is unavailable". I have done a search of the forums to no avail.
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Nov 30, 2010
So recently I havE had people tell me they tried calling me but the phone never rang or said I missed a call. I get the voice mail if they leave one but no signs of then calling besides that. I love my captivate but I have trouble sending and receiving pic messages too. I've never had any other problems either. Anyone know what may cause this? If its the phone will they replace it for free?
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Jun 30, 2010
why is it that when i receive a phone call and i tried to answer the call by sliding the green arrow the phone freeze?
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Nov 12, 2009
So I've had my Samsung Moment on Sprint for 2 days now and a problem started happening today. Whenever I receive a text message, the phone goes black, locks, the ANDROID screen then displays and the phone goes back to normal but begins looking for service. I have no clue why this is happening but it's really annoying.
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Mar 29, 2010
So I'm at work (I'm in the Army), and someone who recently got a Droid was asking about not being able to browse the web while in the middle of a phone call. Someone else who had an iPhone said they could do this. But the person with the Droid tested it, made a phone call and was not able to bring the browser up.
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May 15, 2010
I'm trying to see if anyone else is having this probem. After updating to 2.1, now my phone's screen automatically locks after every single phone call. This is very annoying as Now after each call, I must draw my code to unlock the screen...has anyone found out how to prevent this? I don't see a setting anywhere for it.
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Feb 23, 2010
My phone stopped working properly today, right after installing Astrid update(I don't think it's related but it's the only change of late). I'm getting no sound on calls. No ring, no voice, and nothing happens when I try to go to speaker, the button doesn't register to press even. I've tried pulling various apps and going into diagnostic mode. On speaker test diagnostics freezes up. I just got done doing a factory reset to no avail. I'm going to hit up the repair center tomorrow, but I'm wondering if anyone else has had this problem? I'm browsing this forum fairly often and don't recall having seen the same problem although it's quite possible I've missed it.
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Mar 4, 2010
So I just really noticed that the moment's screen never goes black when you are on the phone using a bluetooth headset.
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Oct 27, 2010
Just got my refurbished Captivate in the mail today, charged and activated it as per the instructions. It worked just fine for about 30 minutes or so. I put on a few apps and showed them off to my roommate, and things were going fine. Then all of a sudden I couldn't send or receive phone calls, nor was I able to get/send text messages. With no pattern or logic I would go from 3g to edge to neither of the two symbols (just full signal strength) to the international no sign where my full bars just were. If I typed and tried to send a text while the no sign was visible it would send and receive texts as soon as I got signal back, but that would only last a few minutes.
I've tried hard and soft resets and restoring the phone to factory settings, all to no avail, as well as checking my message center number. I've looked around in the forums and can't seem to find anyone who has had this problem, and I was hoping someone would have some advice or could point me to a thread that I may have missed. I'd talk to AT&T but chat hours are over and I have to be up early for work tomorrow and need my phone for that, so I'm not sure I can ask customer service tomorrow beforehand.
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Nov 20, 2009
Any other o2 galaxy users finding they can't make/ receive calls atm? I ask as myself and my mate in the office (both galaxies) can't make calls or receive, but an iphone mate (also o2) can?
Anyone else? And any ideas?
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Jul 1, 2010
I used my phone with no problem yesterday (made and received calls), then went to sleep and charged my phone overnight. When I woke up this morning, I tried to make a call and just got "this number is not in use", thought it was something to do with that persons number. Tried to call some other numbers and always got the same thing. I asked my brother to call me and it just went straight to voicemail. Then, when I opened "Phone" I noticed that there was something wrong with my last few calls made. Phone numbers here in Iceland are 7 letters, for example 1234567.. but all the recent calls I made looked like 6171234567, that 617 always got added before the number I tried to call and that made it fail. I only see 1234567 when trying to make the call, when I look at the phone while listening to "This number is not in use", I never see that 617 until I've hung up and check the call log. I did try to call +3541234567 though (354 being the Icelandic country code) and that went through fine. But if I don't use it, the 617 gets added. Has anyone ever experienced this problem? I thought it might be some setting so automatically add a country/area code before a number or something like that, but didn't find anything in settings.
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Aug 21, 2010
I work in a hospital so I'm surrounded by many thick walls and it seems to drain my battery a lot. If I turn on wifi and turn off mobile network, will i still be able to receive texts and phone calls?
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Aug 9, 2010
Can anyone tell me what I have to do to be able to receive calls to my Skype phone number on my DX? Other than setting Skype to forward to my cell number.
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Jun 2, 2010
I dropped my Pre today getting out of the car and it broke in half, and the phone radio died. Strangely the wifi still works but i cant make or receive phone calls and no 3G.
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Feb 28, 2014
"Unfortunately, com.android.phone has stopped" this is the msg i am getting whenever i tried to make or receive call. Galaxy S3 is my phone. Android 4.3 official firmware. Rooted. GT-I9300
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Jul 3, 2010
anyone have this problem w/ the moment whereby your face touches the screen and causes accidentally pressed keys, things to move on screen, etc. associated w/ touching the screen? I think I remember this happening once or twice on the moment but admittedly, I don't use it much so not sure if the lock screen was on, screen was off, etc. Just looking to see if anyone if affected by this or if it's a known problem.
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Aug 16, 2010
I will be traveling to Canada in the near future. I don't want to have to worry about paying excessive roaming fees, etc. How to I set up my EVO such that it will only send/receive phone calls and text messages to avoid data fees? Btw, is there a way to do this, and still turn on WiFi so I can access the web/email at my location without paying data fees?
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Aug 16, 2010
Can u set the phone to only receive calls,texts,etc.. from the contact list? Can u set a signature?
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Jan 31, 2010
Set could not finish? password or user name incorrect? But when I do it in the outgoing seem to go thru? I'm not receiving any messages?
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Jun 19, 2010
I updated my Eris to 2.1 about a month ago, and it's been running fine up until about last week. Lately, the battery hasn't been lasting me more than 12 hours, and I've done everything I can to save battery life, plus the battery cover usually gets hot enough to cook some eggs on top of. The problems I've encountered lately is with making and receiving calls. When trying to call someone, it seems to take forever. I know my phone isn't the fastest Android, but it used to work fine. It takes a good 30 seconds just to type in a 10 digit number; the phone usually freezes a couple of times, its just generally laggy.
When I try to receive a call, the same basic thing happens. The phone freezes up while I am trying to slide the bar down on the lock screen, etc. Here's the main issue. After sifting through the freezing and lagging, and finally get to the call, I cannot hear anything, and they cannot hear me. The call is connected; I see the notification up top, and I have got the vibrate to tell me it's connected.
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Aug 2, 2010
I have the Moment with android and have had no problems with picture messaging until last week. I can send pictures just fine, but when I receive them, the picture doesn't pop up in the text conversation like normal, it leaves a link to "download" the image. I click download and an error message pops up stating that the process com.android.mms has stopped unexpectedly and shuts down.
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May 26, 2010
Ive noticed a lot of my incoming calls are going straight to voicemail without the phone even ringing..ive checked in the settings menu in contacts and i never checked any of the boxes labeled straight to voicemail...im stumped...i tried calling my cell from my landline and it goes straight to voicemail...
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Jan 9, 2010
when i get incoming calls i dont want to take and i want to silence the phone i push the red phone button on the lower right, but this automatically sends the call immediately to voicemail and sometimes people can tell you are ducking their call. is there a way to mute the ringer w/o immediately sending the call to voicemail?
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Nov 19, 2009
I'm experiencing an odd quirk where my outgoing calls will often drop when I put the phone to my ear to talk or listen. Oddly, they don't seem to drop when I keep it on speakerphone and this doesn't seem to be an issue at all with incoming calls.Has anyone else experienced this and found a fix?Also, I've found this doesn't seem to happen when I use the menu and go to a different screen while the call is connected.
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May 24, 2010
I have a contact setup and have enabled the option to have their calls go directly to voicemail. I've got every number I know for this person listed. Seems like that's all I really need to do. So why am I here watchinghearing my phone ring right now on my desk and yes it's from the contact in question? I mean we've all got at least 1 person that we just do NOT want to talk to when they call. I can deal with a voicemail and call them back when I'm ready. But when I reach for my ringing phone and I see that contact's name. all I can say is WTF?
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Jun 11, 2010
On my second Moment and this one has been ok(with the exception of airplane mode) until now... I tried to send a text eariler and I got the message not sent error then I tried to make a phone call and it wouldent go through.. the call timer didn't even pop up. The odd thing is my internet works fine... I. Went back to factory settings via menu privacy reset and still no phone.
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Apr 24, 2010
on my moment i use to have a bubble buttons right under the picture ID of the incoming caller. were you could answer or ignore but now the only way to answer is with the hard keys is there a place to get that option back with the bubbles.
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Nov 22, 2010
so i was playing w/my google voice, and now all my calls to my Cell number somehow go to my google voice number which is a different number then my cell number. I just want my calls to my cell to go to my cell voicemail but I can not figure out how to deactivate whatever I've done. Can anyone help?
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Aug 29, 2010
I have several issues with Sprint. Dropped calls mainly, sometimes 4-6 times during one conversation.My main irritation right now is that if I'm in the text screen or any messaging screen for that matter and I get a call my phone screen goes black and I can't answer it. It won't even let me silence the ringer.I love all of the things that this phone does, the whole android deal is awesome but lately I am seriously missing my blackberry.Will rooting help ANY of these issues or is that a waste of time?I have already watched the tutorials and written down the steps, just such a noob I'm scared. I will try it if it will help any of these issues though.
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