Samsung Captivate :: Phone Doesn't Receive Calls Sometimes
Nov 30, 2010
So recently I havE had people tell me they tried calling me but the phone never rang or said I missed a call. I get the voice mail if they leave one but no signs of then calling besides that. I love my captivate but I have trouble sending and receiving pic messages too. I've never had any other problems either. Anyone know what may cause this? If its the phone will they replace it for free?
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Oct 27, 2010
Just got my refurbished Captivate in the mail today, charged and activated it as per the instructions. It worked just fine for about 30 minutes or so. I put on a few apps and showed them off to my roommate, and things were going fine. Then all of a sudden I couldn't send or receive phone calls, nor was I able to get/send text messages. With no pattern or logic I would go from 3g to edge to neither of the two symbols (just full signal strength) to the international no sign where my full bars just were. If I typed and tried to send a text while the no sign was visible it would send and receive texts as soon as I got signal back, but that would only last a few minutes.
I've tried hard and soft resets and restoring the phone to factory settings, all to no avail, as well as checking my message center number. I've looked around in the forums and can't seem to find anyone who has had this problem, and I was hoping someone would have some advice or could point me to a thread that I may have missed. I'd talk to AT&T but chat hours are over and I have to be up early for work tomorrow and need my phone for that, so I'm not sure I can ask customer service tomorrow beforehand.
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May 28, 2010
My wife's phone can't get calls - it can get texts and data fine. At first, calls would go straight to voicemail, and now there is a message stating "The number or code you have dialed is incorrect". Nobody who has tried calling is marked "straight to voicemail", and I had a friend who is not on her contact list call her and he go the same thing. I rooted and removed some bloatware over a week ago, and had no problems. She had adialer installed, and removing that did nothing. I can make calls from her phone, although earlier she said she tried calling me (I was holding the phone because I just texted her to do it) and she said I went straight to voicemail. Sitting here, I called my phone and several other numbers with her phone with no problems.
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Nov 2, 2009
Last few days I am having problems with incoming calls. Phone doesn't ring at all and caller is forwarded straight to answering machine.
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Jul 27, 2010
Basically I live in the middle of no where, and I don't have cell coverage at home. A friend of mine came over to the house with his BlackBerry and was able to connect to our WiFi, then make and receive calls. Is there an app that can do this? Or a setting on my Captivate?
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Sep 14, 2010
I have looked and cannot find the answer to this puzzle. The other day my wife came home and said that while she was talking on the phone she got a text message. She has a "Joe Dirt" sound notification for it and said that it began to play loud in the phone while she was talking. The other person could not hear it but she could. Today I am using RingDroid to make a ring tone and I get a call. The screen switches over to answer or not answer with no other options meanwhile the song is still playing. I figure if I answer the phone the call will over ride the music... wrong! As soon as I answer the music stops in the speaker and starts playing through the ear piece really loud. I can barely hear the other person through the music so I put them on hold while I try to navigate back to ringdroid which has vanished so I can push stop. While I'm trying to get back to it, it finally stops because it was set to play for 30 seconds. I go back to the call and ask if they heard that and they say no. This has to be fixed. What do I need to do?
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Aug 24, 2010
So after flashing to the JH2 firmware, I noticed that the battery is reaching high temperatures during voice calls - Before the firmware flash, the phone would not get above 100 degrees during a voice call. After 8 minutes on a voice call, the phone is reaching upwards of 110 degrees.
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Nov 4, 2010
So awhile back I changed my google account password by logging onto my home computer. Now when I try and check emails from my captivate it says invalid user name or password. When I try to go to setting it doesn't giver me the option to change password for the phone. Has anyone else had this problem?
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Aug 10, 2010
I can make calls. I can text and receive texts. Surf the internet fine.. I just cant receive any incoming calls. When people call me they get the generic " the sprint customer you are trying to reach is unavailable". I have done a search of the forums to no avail.
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Nov 20, 2009
Any other o2 galaxy users finding they can't make/ receive calls atm? I ask as myself and my mate in the office (both galaxies) can't make calls or receive, but an iphone mate (also o2) can?
Anyone else? And any ideas?
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Jul 1, 2010
I used my phone with no problem yesterday (made and received calls), then went to sleep and charged my phone overnight. When I woke up this morning, I tried to make a call and just got "this number is not in use", thought it was something to do with that persons number. Tried to call some other numbers and always got the same thing. I asked my brother to call me and it just went straight to voicemail. Then, when I opened "Phone" I noticed that there was something wrong with my last few calls made. Phone numbers here in Iceland are 7 letters, for example 1234567.. but all the recent calls I made looked like 6171234567, that 617 always got added before the number I tried to call and that made it fail. I only see 1234567 when trying to make the call, when I look at the phone while listening to "This number is not in use", I never see that 617 until I've hung up and check the call log. I did try to call +3541234567 though (354 being the Icelandic country code) and that went through fine. But if I don't use it, the 617 gets added. Has anyone ever experienced this problem? I thought it might be some setting so automatically add a country/area code before a number or something like that, but didn't find anything in settings.
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Aug 21, 2010
I work in a hospital so I'm surrounded by many thick walls and it seems to drain my battery a lot. If I turn on wifi and turn off mobile network, will i still be able to receive texts and phone calls?
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Jun 17, 2010
when my phone is on vibrate, and i revieve a text, my phone lights up but it dosent vibrate and also, sometimes when i recieve a text it dosent go to the bottom of my text messaging list, it goes in the middle, so when i recieve a message, i have to look through all my messages to see which one i just recieved. i've noticed that the time stamp is incorrect on the messages sometimes, which my be the reason.
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Jul 18, 2010
My girlfriend seems to having problems with gmail. She says she doesn't receive ALL her emails on her phone but they show up on the computer. Any ideas why her phone is doing this? What can I do to fix this issue?
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Aug 9, 2010
Can anyone tell me what I have to do to be able to receive calls to my Skype phone number on my DX? Other than setting Skype to forward to my cell number.
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Jun 2, 2010
I dropped my Pre today getting out of the car and it broke in half, and the phone radio died. Strangely the wifi still works but i cant make or receive phone calls and no 3G.
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Feb 28, 2014
"Unfortunately, com.android.phone has stopped" this is the msg i am getting whenever i tried to make or receive call. Galaxy S3 is my phone. Android 4.3 official firmware. Rooted. GT-I9300
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Aug 9, 2010
I was looking at my upgrade options and total pricing with regard to the Captivate. When I added the phone as an upgrade, not only did it not make me choose a data plan, it didn't even give me a choice to pick a data plan (at the moment I have just minutes and texts). Is this an error on the ATT system or you can get the phone and the data plan is only set up once you use the phone?
Because what I am thinking is upgrading 2 lines on my family plan - my line with an iPhone which requires data when you purchase the phone, and the Samsung on the line that will not get Data. I will only use one phone (the Samsung on my line) and sell the iPhone brand new in box. Will that work or will ATT realize when I only have one phone in use on my plan even though I 'upgraded/renewed' two lines?
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Jul 19, 2010
Htc legend doesn't vibrate when i receive sms,even i checked the notification..
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Nov 6, 2010
So everything I read has been from back in Sept. and I just wan't to make sure I'm not doing something wrong. Media Hub doesn't work on the Captivate right? In the sense that it tell's me it's not supported in my country (USA)... Or is there something wrong with my phone?
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Aug 2, 2010
I have the Moment with android and have had no problems with picture messaging until last week. I can send pictures just fine, but when I receive them, the picture doesn't pop up in the text conversation like normal, it leaves a link to "download" the image. I click download and an error message pops up stating that the process com.android.mms has stopped unexpectedly and shuts down.
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Aug 16, 2010
I will be traveling to Canada in the near future. I don't want to have to worry about paying excessive roaming fees, etc. How to I set up my EVO such that it will only send/receive phone calls and text messages to avoid data fees? Btw, is there a way to do this, and still turn on WiFi so I can access the web/email at my location without paying data fees?
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Aug 16, 2010
Can u set the phone to only receive calls,texts,etc.. from the contact list? Can u set a signature?
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Jun 19, 2010
I updated my Eris to 2.1 about a month ago, and it's been running fine up until about last week. Lately, the battery hasn't been lasting me more than 12 hours, and I've done everything I can to save battery life, plus the battery cover usually gets hot enough to cook some eggs on top of. The problems I've encountered lately is with making and receiving calls. When trying to call someone, it seems to take forever. I know my phone isn't the fastest Android, but it used to work fine. It takes a good 30 seconds just to type in a 10 digit number; the phone usually freezes a couple of times, its just generally laggy.
When I try to receive a call, the same basic thing happens. The phone freezes up while I am trying to slide the bar down on the lock screen, etc. Here's the main issue. After sifting through the freezing and lagging, and finally get to the call, I cannot hear anything, and they cannot hear me. The call is connected; I see the notification up top, and I have got the vibrate to tell me it's connected.
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Jul 19, 2010
Since I picked up my Captivate yesterday, I have been unable to send sms messages. I noticed under Messaging/Settings that the "Message Center" is not set. Could that be the problem? Could some of you take a look at what your "Message Center" is set to?
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Sep 9, 2010
I have had my captivate for a couple weeks now and everything has been great. All of a sudden today I stopped receiving text messages. I can send them just fine. Nothing incoming though. I checked the max per thread and all that stuff.
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Nov 12, 2010
I love my Captivate, but I've been having issues with my text messages. When I receive a text, it says I got it a few hours before, which is annoying because the text messages are not in chronological order.... I'm using an AT&T Captivate on Rogers Canada network.
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Jun 29, 2010
When I'm on a call my phone's screen goes off and stays off, and NONE of the buttons work - power button, volume, home, menu, back, search nothing.The call is still going through and I can talk and hear just fine, it's that nothing else works on the phone. I can't even hang up on the call.I have to wait for the other caller to hang up first.I've installed Keepscreen, adjusted display settings, and have done a hard reset. It still behaves the same. Any ideas?
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Jan 20, 2013
After using a CL purchased At&T Galaxy S3 for 14 days, the phone now says "Phone not allowed MM#6", and does not allow any calls.
I verified the IMEI number with T-Mobile and AT&T and the number is not Blacklisted / Reported Stolen (had to confirm this before I tried anything). AT&T even gave me an unlock code for the phone (no use, as the phone is already unlocked through UMTS/Debug Screen/......./Network Lock settings).I have also refreshed the IMEI data.
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Oct 5, 2010
i have my captivate, and i checked the box to vibrate when i receive a text message. however, it only lights up and no vibration occurs.
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