Samsung Epic 4G :: Unresponsive Touch Screen While Charging - OEM Charger
Sep 8, 2010
Does anyone else's touch screen become unresponsive when the Epic is being charged? My touch screen gets glitchy and only responds to a fraction of touches.
I just received mine yesterday and I've already spent more than 6 hours trying to troubleshoot this issue. Most of the google searches that I've found have to do with cheap 3rd party chargers, but I'm using the OEM Samsung charger.
I thought it might be the charger, so I went out and purchased 4 different chargers today, but none of them fix the issue.
I also ordered another Epic for my wife at the same time, and her Epic has the same problem, which suggests that it's not a defective phone (unless they both came from the same batch).
To confuse things even more, I've been able to isolate 2-3 outlets in the house where this problem doesn't happen. The problem also doesn't happen when I charge at work, through a car charger, or via USB from the laptop.
I'm inclined to think it has something to do with the outlets in the house. However, I've never heard of any issue like that and the house is relatively new (built in '98).
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Apr 6, 2013
My phone doesn't want to turn on anymore. What should i do? I tries multiple battery, but i think its the phone its self. Also my charging port doesn't work.
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Jun 5, 2010
I have a third-party micro-USB charger that I bought in an airport once for my Tour. When I plug it into my EVO, the screen becomes unresponsive. I'm not using the charger for now. Is this charger potentially causing damage to my phone?
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Aug 18, 2010
Like in portrait mode? Does Epic Also Have A Touch Screen key Board?
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Nov 14, 2010
just got my desire HD on friday and i've noticed a massive problem already. a part of the screen is unresponsive or just doesn't work properly. its a massive pain to try and type on and sometimes a button to press is in that gap on the screen so essentially you cant select it? a friend of mine has got an experia phone and he said he had the same issue but, when he did a 'manual update on his computer using software on phone?' it fixed it. so i'm hoping this could be a software fix and hopefully not have to wait to send it back.i hope you guys have heard of a problem like this and could really help me
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Nov 18, 2010
Just recently, the top part of the screen where I would normally swipe to slide out the notification tray turned unresponsive. I downloaded the screen test tookit and tested the touch screen, and it confirmed the top part of the screen is not registering any touches. Is there anyway to fix this? Or am I stuck with this unless I bring it back to Sprint?
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Oct 14, 2010
Just had to replace my epic...and the screen will not sleep while its charging.i cant seem to find the setting for this my other epic didnt do this can some one help me?
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Aug 24, 2010
So over the past few days I'll go to use my phone only to find that I can't make the screen work. I can't swipe my pattern or even touch to power down the phone therefore requiring I used the d-pad to select shut down. Its happened about 4 times now, twice yesterday and once this morning. Is it a froyo issue? Or just my certified "like-new" breaking after 2 months already?
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Apr 29, 2010
I have had my Incredible for 24 hours now, and I am having problems with the touch input becoming completely unresponsive. Sometimes just waiting will fix the problem, sometimes I have to turn the screen off with the power button and then turn it back on to get it to recognize input. Just as an example, for the last 20 minutes I have been trying to type my password in Market to associate my Google account in order to buy an app, and have given up because I cannot successfully get through typing my entire password without the screen becoming unresponsive to the point that I cannot finish.Also, in regards to the keyboard specifically and not the entire screen in general. When using the landscape keyboard, I CANNOT, no matter what I do, get the keyboard to recognize the character "G" every letter surrounding G works, but G is a no go.Last night I even did a hard reset and that did not fix the problem. Any suggestions or tips would be greatly appreciated.
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Sep 6, 2010
Ok time for the next issue with this phone. Has anyone noticed a general lag between touch screen presses and actions/sounds?
The best examples are:
1) I type fast, and keep the click sound when I type. I can literally hear about a 1/4 second to 1/2 second lag between when I press the buttons and when the sound clicks.
2) Download any free piano or drum up and try to keep a steady beat. There's a nasty lag between when you tap the screen and when the sound comes out.
For comparison, the keyboard and piano app on my old iphone (3G no less), work perfectly. And my iPad is wonderfully smooth.
Is this a software issue, or a problem with my phone?
Musical Lite is a good sample program for free if anyone wants to try this out.
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Jul 16, 2010
I got my Droid X yesterday and for the most part I'm impressed. (I didn't realize how much I liked HTC's Sense UI until replaced my Incredible with this phone.)
So far my only frustration is the touch screen. When I'm swiping between home screens, or even in applications, it often doesn't register anything or it'll open the first icon I touch even though I'm swiping. Sometimes I have to press an icon a couple times before it'll open up as well. This is getting REALLY frustrating because I can't just do things quickly but I have to watch to see if what I selected actual opens or swipes, etc.
I've only installed a few applications, including LauncherPro. Is anybody else having any issues like this?
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Sep 18, 2010
Does anyone have the same problem, I just got my Epic today and when I plugged it into my computer to charge it the touch screen doesn't work. Any workarounds that people know of?
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Aug 18, 2010
I've had this issue happen a few times, so I disregarded it, but a few hours ago it happened 3 times in a row.I'm in the middle of a phone call, and suddenly I hear a beep, and I look at the phone and the call was disconnected (I'm back on the 'Phone' screen). I then realize that the phone becomes unresponsive (the screen doesn't respond, same thing goes for the Home/Menu/Back/Search buttons).The only thing I can do is press the top 'Off/Lock' button to shut off the screen, then press it again, and everything goes back to normal.Is anyone else experiencing this problem? If so, any advice/solutions?My phone is stock, no rooting or roms. I've downloaded a few apps from Android market and that's about it.My 30-day purchase window is up in about a week, so I'd like to get this resolved before then to avoid any headaches.
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Jul 18, 2010
Anyone have issues where the touch screen and the buttons become unresponsive for a period for short bursts. I think my phone has had it. I tried restoring it to see if certain apps maybe causing it but that is not the issue. Restored still same problem. it happens about every 5 minutes.
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Nov 7, 2010
This is a HUGE problem!
During a call, when I put the phone by my left ear, my ear and/or my cheek touch the screen, and though one would expect the buttons on the touch screen to be disabled during a call, when held against the ear and the face, I keep accidentally hanging up calls or in some other occasions, muting, having frustrated monologues to myself, thinking that the other person is ignoring me...
I mentioned using the left ear, because, it seems to have always happened when I held the phone by my left ear and not when I held it by my right ear.
I'm trying to find a more elegant solution, as dropping numerous calls is not an option. (today I dropped more than 15 calls). Any suggestions?
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May 31, 2010
when charging my Hero the touch screen will not work, when not charging it works fine, is this normal.
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Sep 9, 2010
Every now and then the End Call button will refuse to work (it doesn't even get highlighted when pressed), usually for up to 5 seconds. As you can imagine this can make ending a conversation considerably awkward. Any ideas as to what would be causing this? I first thought it could be the proximity sensor/screen lock, but the screen would have to turn off when this is in effect, which it doesn't. I can see the screen perfectly, I just can't interact with the End Call button. Is there any other way to end calls?
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Dec 4, 2009
Anyone else have screen issues with a different brand charger? I use a blackberry at work and it seems when I use that one, it is the only time I lose all screen functionality. It starts going haywire. If I touch the A key, it will select the N or something completely off the wall. If I unplug it, wait about 60 seconds, it works again. Wonder if anyone else has an issue with other brand chargers? Going to toss this one but thought I'd let people know in case they run into the same issue.
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Oct 8, 2010
so i normally charge my battery with a USB cable while tethered to the computer. So i get this message "Battery Fully Charged, Remove Charger From Phone". QUESTION: Doesnt the phone know when to stop charging or does it just keep on charging? The phone doesnt feel hot but i dont want to fry the battery.
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Aug 11, 2010
Love the Vibrant, but the charging using the included charger is unbelievably slow. Does anyone know if an aftermarket charger would allow for faster charges?
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Sep 15, 2010
I just bought a car charger/wall charger on ebay from a reputable seller. the car charger works fine but the wall charger locks up the screen whenever its plugged in. Can someone recommend a charger that works with the phone from a seller on ebay. I have the wall charger that comes with the phone I just wanted another one for the office and I don't want to pay the huge markup that sprint puts on them.
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Sep 30, 2010
Minimal use, but still. Probably about 20 texts and checked email 3 or 4 times. Currently unplugged for 12+ hours and my battery is at 90%!
Let me first say, I'm rooted and running a noobnl's Andromeda custom ROM, bloatware is removed, OmaDRMconfigService.drm removed.
3G and wifi off by using Quick Settings (from market) except when in use.
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Aug 31, 2010
I've been charging my battery for about 4 hours now and it seems to be stuck at around 80-85%ish. I have no idea why, any suggestions?
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Jul 17, 2010
Just a quick question about the Captivate. I just got myself an HTC Aria and I love how easy it is to use the touch screen on it. Its extremely responsive. Now my sister has the SamSung Instinct on Sprint and the touch screen is horrible compared to HTCs touch on the Aria. Im thinking about taking the HTC back to AT&T and getting the Samsung Captivate. I am just worried about the touch screen on it and if it will be like the Instincts? If the touch is as good as HTCs Ill get it. If its not, then Ill stick with the Aria because despite its size, its an extremely fun and responsive phone. Any thoughts?
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Aug 10, 2010
Anyone else get this? When the phone's on the charger, everything via the touchscreen's really slow or completely unresponsive (existing downloads etc continue fine though). Bit of a nuisance when trying to send a text or make a call or surf.
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Sep 24, 2010
Is there any way to have the screen ON, but NOT receive this message? For those of us who use the Epic in a dock as a bedside alarm clock at night, this message is a major PITA. I know it can be suppressed with the screen off, but I need to suppress it with the screen ON. When I roll over at 3AM, I need to know what time it is, not that my battery is fully charged!!
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Dec 1, 2010
While charging my X10 mini pro, the touchscreen becomes unresponsive. This happens when I connect to PC or power outlet.
Everything else works fine. All the 3 hard keys work. Touchscreen does not work even a little.
When I get calls, I cant attend. I cant even switch off as I have to tap the power off button shown in the screen.
Everytime I charge, I have to remove the cover and pull the battery.
Do know what to do. Having the phone for a month and I have this prob from start.
It leaves me red faced in front of all my friends as I have to pull battery everytime I charge. Very pathetic.
Alteast is there a way to attend calls without need to move the slider?
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Sep 23, 2010
I am coming to the conclusion that the poor battery charge time is a result of the batteries and not the phone. The reason I believe this to be true is: I purchased the charger that comes with a spare battery and it takes a good 3-4 hours to charge in that, with no phone attached. Batteries in my previous phones would take an hour to fully charge in a dedicated charger. I bet when Seidio comes out with batteries for this phone, we will see much better charge times and possibly better battery life.
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Nov 4, 2010
I've tried both the manual method as well as the Easy, one-click, auto root out there, but I can't get root to take on this device. I think I'm probably overlooking something simple. What I need to know is. Well, everything from start to finish. When I connect to my PC, I have enabled USB debugging. Should I allow the SD card to mount or keep is in "charging" mode? I have experience with the manual methods where you access ADB Shell and copy/paste commands. That's how I rooted my Hero. But I think the connection is not right somehow. I'm seeing a lot of failure messages.
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Sep 17, 2010
I set up the option to keep the display on while charging. That's before I realized what a drain the display is on the battery. Now that I want to turn it off, I can't find it.
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