HTC Incredible : Unresponsive Touch Screen And Keyboard
Apr 29, 2010
I have had my Incredible for 24 hours now, and I am having problems with the touch input becoming completely unresponsive. Sometimes just waiting will fix the problem, sometimes I have to turn the screen off with the power button and then turn it back on to get it to recognize input. Just as an example, for the last 20 minutes I have been trying to type my password in Market to associate my Google account in order to buy an app, and have given up because I cannot successfully get through typing my entire password without the screen becoming unresponsive to the point that I cannot finish.Also, in regards to the keyboard specifically and not the entire screen in general. When using the landscape keyboard, I CANNOT, no matter what I do, get the keyboard to recognize the character "G" every letter surrounding G works, but G is a no go.Last night I even did a hard reset and that did not fix the problem. Any suggestions or tips would be greatly appreciated.
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Aug 18, 2010
I've had this issue happen a few times, so I disregarded it, but a few hours ago it happened 3 times in a row.I'm in the middle of a phone call, and suddenly I hear a beep, and I look at the phone and the call was disconnected (I'm back on the 'Phone' screen). I then realize that the phone becomes unresponsive (the screen doesn't respond, same thing goes for the Home/Menu/Back/Search buttons).The only thing I can do is press the top 'Off/Lock' button to shut off the screen, then press it again, and everything goes back to normal.Is anyone else experiencing this problem? If so, any advice/solutions?My phone is stock, no rooting or roms. I've downloaded a few apps from Android market and that's about it.My 30-day purchase window is up in about a week, so I'd like to get this resolved before then to avoid any headaches.
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Nov 14, 2010
just got my desire HD on friday and i've noticed a massive problem already. a part of the screen is unresponsive or just doesn't work properly. its a massive pain to try and type on and sometimes a button to press is in that gap on the screen so essentially you cant select it? a friend of mine has got an experia phone and he said he had the same issue but, when he did a 'manual update on his computer using software on phone?' it fixed it. so i'm hoping this could be a software fix and hopefully not have to wait to send it back.i hope you guys have heard of a problem like this and could really help me
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Nov 18, 2010
Just recently, the top part of the screen where I would normally swipe to slide out the notification tray turned unresponsive. I downloaded the screen test tookit and tested the touch screen, and it confirmed the top part of the screen is not registering any touches. Is there anyway to fix this? Or am I stuck with this unless I bring it back to Sprint?
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Aug 24, 2010
So over the past few days I'll go to use my phone only to find that I can't make the screen work. I can't swipe my pattern or even touch to power down the phone therefore requiring I used the d-pad to select shut down. Its happened about 4 times now, twice yesterday and once this morning. Is it a froyo issue? Or just my certified "like-new" breaking after 2 months already?
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Sep 8, 2010
Does anyone else's touch screen become unresponsive when the Epic is being charged? My touch screen gets glitchy and only responds to a fraction of touches.
I just received mine yesterday and I've already spent more than 6 hours trying to troubleshoot this issue. Most of the google searches that I've found have to do with cheap 3rd party chargers, but I'm using the OEM Samsung charger.
I thought it might be the charger, so I went out and purchased 4 different chargers today, but none of them fix the issue.
I also ordered another Epic for my wife at the same time, and her Epic has the same problem, which suggests that it's not a defective phone (unless they both came from the same batch).
To confuse things even more, I've been able to isolate 2-3 outlets in the house where this problem doesn't happen. The problem also doesn't happen when I charge at work, through a car charger, or via USB from the laptop.
I'm inclined to think it has something to do with the outlets in the house. However, I've never heard of any issue like that and the house is relatively new (built in '98).
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Jul 16, 2010
I got my Droid X yesterday and for the most part I'm impressed. (I didn't realize how much I liked HTC's Sense UI until replaced my Incredible with this phone.)
So far my only frustration is the touch screen. When I'm swiping between home screens, or even in applications, it often doesn't register anything or it'll open the first icon I touch even though I'm swiping. Sometimes I have to press an icon a couple times before it'll open up as well. This is getting REALLY frustrating because I can't just do things quickly but I have to watch to see if what I selected actual opens or swipes, etc.
I've only installed a few applications, including LauncherPro. Is anybody else having any issues like this?
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Jul 18, 2010
Anyone have issues where the touch screen and the buttons become unresponsive for a period for short bursts. I think my phone has had it. I tried restoring it to see if certain apps maybe causing it but that is not the issue. Restored still same problem. it happens about every 5 minutes.
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Jun 27, 2010
I am well aware of a few threads on this topic but I just got off the phone with HTC. The rep asked me to do a hard (factory) reset of the phone and see if that resolves the problem. I am not ready to do that at this point, and he said there was nothing he could do unless I was willing to reset first. In fact, he said they didn't have a lot of complaints about this at this time.So, please call HTC (or email them) if you have this issue. If enough people do, they will "look into it" and if the problem is similar to the EVO issue, maybe it wont be long for the software fix to come.I am not willing to do a factory reset because I have put too much time into getting my phone where I want it to be and this problem only effects when I try and use in car NOT plugged in (which I rarely do).
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Apr 30, 2010
Basically, the phone screen is unresponsive when your not holding it or any time it's not grounded. If I put it in the car holder and then touch the screen, its very sporadic.I have compared it with the droid eris and the Moto Droid under the same conditions at the same time, and it performs flawlessly. I have tried the incredible with the screen protector and without.If I take it out of the dock and hold the phone in my hand, it works great again.It's not just the car dock either. If I set it on certain surfaces and just touch it with one finger it does the same thing. The car dock itself has nothing to do with it. I've narrowed it down to a grounding issue. I've also tested 3 Incredibles and ALL of them do it. I am going to post another video showing it on top of a piece of styrofoam which also creates the problem. It's definitely more widespread then just a few phones. Basically, If the phone has very little ground it is unresponsive. If you ground it, either by holding it or placing it on a surface that is grounded then it solves the problem. If you plug anything into it that is grounded it solves the problem.
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Nov 18, 2010
It doesn't happen all the time, but it happens 7-10 times a day.Basically I can be using the keyboard or even in an App (like say angry birds) and the screen becomes unresponsive.The speed and responsiveness is comparable to trying to do anything on a 486 PC with a virus scan running.I type a letter and five seconds later it shows up.Interestingly, if I hit the sleep button, and then wake the phone back up it's completely fixed.I'm not saying I'm unique in this, I'm just saying I haven't figured out the correct search terms.I have a HTC Incredible, with the updated 2.2, vanilla.I highly doubt it is an App but here is my list just in case.
advocatus's Apps on the phone
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Nov 9, 2010
Continually The screen will go unresponsive, and then turn black and the only things that'll light up are the bottom buttons. Sometimes the screen will just freeze without going black... and i constantly have to do battery pulls.
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Aug 31, 2010
Only when the phone is plugged in to the computer is the screen really slow to respond and is usually inaccurate.I pretty much only use the "Charge Only" option when plugged in.There is no problem when plugged into the wall.
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Sep 26, 2009
just a quickie. how do i get to the keyboard/touch screen configeration settings. i think the screen is slightly inaccurate when typing.i know its here somewhere. thanks . will post more later.
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May 5, 2013
I was wondering if it would be possible to emulate touch controls with a USB keyboard similar to how you can emulate touch controls with a PS3 controller using the sixaxis app. I want to do this for some rhythm games.
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May 12, 2014
I've came up with a concept of new type of "keyboard" for touchscreen devices (target: mobile phones), the tests went really great, and I am now patenting it.I'm not allowed to post links, please search "swipewheel" in youtube.
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Jul 31, 2010
my phone has been running really slow lately. Especially with text messages and phone calls. Sometimes it doesn't even respond to my touch on the screen nor keyboard.any similar stories or solutions?
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Nov 23, 2013
My Bose Bluetooth Headset Series 2 makes my keyboard glitch and unresponsive. I have updated the headset's firmware etc. As soon as I turn off the headset, the keyboard returns to normal.
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Nov 6, 2010
I'm rooted but s is still on and nand is not unlocked. I'm running the stock rom.
I use to get little delays occasionally when I tried to make a phone call, and sometimes the keyboard was unresponsive when I tried to text. Always passed in a few minutes.
Now the thing is just lagging. delays all the time regardless of what I'm doing. I also get a message sometimes when I try to take pics saying I don't have file permissions for the sd card. A shutdown will usually resolve this.
Sometimes when I shutdown I can't restart it without popping the battery out for a few seconds.
I thought it might be related to an overclock widget I was trying so I deleted it without improvement.
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Sep 7, 2010
I really like it but i dont know if there is one for cm6 on our heros.
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May 8, 2010
Does anybody know how to play the capcom emulator without physical buttons? I had it for my Droid and now its on my incredible but I can't play it.
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Nov 11, 2009
Just uninstalled better keyboard. Went back to reinstate android keyboard now I can't get the onscreen keyboard up at all. Don't the batt pull. Settings are all set properly and saved. I am going nuts here without it.
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May 30, 2010
How do emulators like Snesoid work on the Incredible with an all touch screen?
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Jun 8, 2010
so after a week and a half of having this phone the screen response has started to lack. when I first got it the phone was almost to fast for me. now it seems like it has slowed down a lot and the screen sensitivity is almost on par with my old LG Voyager. its almost like a hit or miss with what I touch.could it be that I have a screen protector on there?
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Jul 17, 2010
Just a quick question about the Captivate. I just got myself an HTC Aria and I love how easy it is to use the touch screen on it. Its extremely responsive. Now my sister has the SamSung Instinct on Sprint and the touch screen is horrible compared to HTCs touch on the Aria. Im thinking about taking the HTC back to AT&T and getting the Samsung Captivate. I am just worried about the touch screen on it and if it will be like the Instincts? If the touch is as good as HTCs Ill get it. If its not, then Ill stick with the Aria because despite its size, its an extremely fun and responsive phone. Any thoughts?
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Jun 5, 2010
I have a third-party micro-USB charger that I bought in an airport once for my Tour. When I plug it into my EVO, the screen becomes unresponsive. I'm not using the charger for now. Is this charger potentially causing damage to my phone?
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Jul 27, 2010
I have yet another problem now occurring with my Evo randomly my screen will become unresponsive it will pretty much be the lock screen without the time and date bar just my background and notification bar at top and nothing works at all the only way to fix it is by taking the battery out and putting it back in.. i have no idea what is causing it, but it seems to happen randomly today it happened about four times throughout the day. thankfully im getting a new one in a week or two because of the usb port randomly breaking
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Jul 15, 2010
Has anyone else noticed this? With the phone laying on a table/counter/couch, the touchscreen normally doesn't respond at all. When it does, it's very glitchy, and pretty useless for anything that requires a swipe (like navigating home screens). I've tried all sorts of combinations of what finger I use, angle, and pressure, but it seems like as soon as I pick up the phone and do the same thing I was doing, it works fine. Just me or no?
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Jul 20, 2010
Had my desire on charge last night as usual, woke up in middle of the night, hit the button on the top of the desire so i could see the time, but rather than the screen lock appearing my homepage appeared but it was rapidly flashing between that and a white screen and was unresponsive. I have the spinning earth and moon live wallpaper for weeks now and the moon was moving back and forth a tiny amount much like when you press pause on an old VCR.
After a few seconds swiping with my finger it eventually responded and the flickering went but came back when i swiped screens once more. i unplugged it from the charger and it did it again.
I then took the battery out and put it back in and since then it seems to be working normally. I also noted that the clock had been frozen at 00.15, when i resolved the prob it jumped to the true time of 03.30. 00.15 was probably about the time i put it on charge so has plugging it in caused it to lock up?
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Nov 23, 2010
I have a desire with slcd and I installed an old ROM for AMOLED screens. It resulted in my phones screen being unresponsive. I bought the phone from someone who rooted it and don't quite understand how to do this procedure. Also if there's anyone from Southern Ontario (golden horseshoe area) that could do it for me that would be great as well.
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